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At a Glance
Avoma
Avoma
Star Rating
(1,352)4.6 out of 5
Market Segments
Small-Business (53.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plans
Balto
Balto
Star Rating
(571)4.8 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Balto

Avoma vs Balto

When assessing the two solutions, reviewers found Balto easier to use, set up, and administer. Reviewers also preferred doing business with Balto overall.

  • Reviewers felt that Balto meets the needs of their business better than Avoma.
  • When comparing quality of ongoing product support, reviewers felt that Balto is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Balto over Avoma.
Pricing
Entry-Level Pricing
Avoma
Startup
$19.00
1 User Per Month
Browse all 3 pricing plans
Balto
No pricing available
Free Trial
Avoma
Free Trial is available
Balto
No trial information available
Ratings
Meets Requirements
9.1
1,080
9.5
409
Ease of Use
9.0
1,095
9.6
412
Ease of Setup
8.8
390
9.6
221
Ease of Admin
9.0
276
9.5
119
Quality of Support
9.3
873
9.6
397
Has the product been a good partner in doing business?
9.4
283
9.8
121
Product Direction (% positive)
9.5
1,049
9.8
375
Features by Category
8.4
193
Not enough data
Lead Facilitation
8.0
142
Not enough data
7.8
146
Not enough data
8.2
154
Not enough data
8.5
149
Not enough data
Organization
8.3
147
Not enough data
8.5
151
Not enough data
8.7
160
Not enough data
Performance Analysis
8.6
171
Not enough data
8.8
168
Not enough data
Sales Analysis
Feature Not Available
Not enough data
7.8
157
Not enough data
Generative AI
8.7
115
Not enough data
9.1
116
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
8.4
514
9.4
245
Call Analytics
9.4
501
9.4
204
8.3
404
9.4
208
8.7
457
9.4
219
Feature Not Available
Feature Not Available
Artificial Intelligence - Conversation Intelligence
8.5
275
Feature Not Available
8.2
480
9.3
200
Not enough data
Not enough data
Generative AI
8.9
158
9.4
134
Agentic AI - Conversation Intelligence
8.5
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
Not enough data
9.5
172
Quality Assurance
Not enough data
9.6
165
Not enough data
9.5
162
Not enough data
9.5
159
Engagement
Not enough data
9.6
167
Not enough data
9.6
163
Not enough data
9.5
165
Performance
Not enough data
9.5
163
Not enough data
9.7
165
Generative AI
Not enough data
9.4
128
Not enough data
9.4
128
Natural Language Generation (NLG)Hide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Data Ingestion
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead-to-Account Matching and RoutingHide 15 FeaturesShow 15 Features
7.5
10
Not enough data
Matching
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Routing
7.6
9
Not enough data
7.2
9
Not enough data
7.6
9
Not enough data
7.8
9
Not enough data
Platform Operations
8.0
9
Not enough data
7.0
9
Not enough data
6.5
8
Not enough data
7.1
8
Not enough data
8.0
9
Not enough data
8.3
10
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
7.8
16
Not enough data
Revenue Sourcing and Forecasting
7.2
15
Not enough data
8.3
16
Not enough data
8.3
15
Not enough data
8.0
14
Not enough data
7.1
15
Not enough data
7.4
13
Not enough data
7.3
14
Not enough data
CRM Data Enrichment
8.9
14
Not enough data
8.1
13
Not enough data
9.3
14
Not enough data
6.4
11
Not enough data
6.9
12
Not enough data
Account Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
14
Not enough data
8.3
13
Not enough data
Feature Not Available
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
70
Not enough data
Integrations
8.3
54
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.8
58
Not enough data
8.2
48
Not enough data
Branding & Customizatio
8.4
55
Not enough data
8.3
54
Not enough data
8.2
47
Not enough data
Automatic Rules & Configurations
8.5
56
Not enough data
8.6
57
Not enough data
8.3
53
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
8.1
208
Not enough data
Meeting Prep - AI Meeting Assistants
8.0
202
Not enough data
8.1
195
Not enough data
7.6
189
Not enough data
Meeting Automation - AI Meeting Assistants
9.0
200
Not enough data
8.3
198
Not enough data
8.2
193
Not enough data
Meeting Insights - AI Meeting Assistants
8.2
194
Not enough data
7.9
193
Not enough data
8.6
196
Not enough data
Accessibility - AI Meeting Assistants
7.4
186
Not enough data
8.4
195
Not enough data
8.0
184
Not enough data
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
7.9
105
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.4
69
Not enough data
7.8
78
Not enough data
6.5
63
Not enough data
7.4
66
Not enough data
Personalization
7.7
77
Not enough data
7.8
73
Not enough data
8.7
90
Not enough data
8.2
77
Not enough data
Administrative
8.8
101
Not enough data
8.4
85
Not enough data
8.4
87
Not enough data
8.6
215
9.4
171
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
164
9.4
156
8.5
170
9.5
152
8.3
146
9.3
145
9.3
199
Feature Not Available
Feedback
9.0
175
9.5
143
8.5
141
9.4
153
8.6
127
9.4
146
8.1
116
9.3
148
8.5
135
9.3
150
8.5
125
9.4
151
8.1
107
9.3
147
Generative AI
8.8
70
9.4
83
AI Note-Taking SoftwareHide 9 FeaturesShow 9 Features
8.4
8
Not enough data
Action Item Detection - AI Note-taking Software
8.3
8
Not enough data
8.8
8
Not enough data
Automatic Transcription - AI Note-taking Software
8.1
8
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.5
8
Not enough data
Language & Accent Support - AI Note-taking Software
7.9
8
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.3
8
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.5
8
Not enough data
Searchable Note Archives - AI Note-taking Software
8.1
7
Not enough data
Speaker Identification - AI Note-taking Software
9.0
8
Not enough data
8.6
495
Not enough data
Pre-Meeting Tools
8.2
293
Not enough data
8.5
335
Not enough data
8.5
345
Not enough data
Meeting Tools
8.9
402
Not enough data
8.9
447
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Post-Meeting Tools
8.2
247
Not enough data
8.4
304
Not enough data
8.8
392
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Avoma
Avoma
Small-Business(50 or fewer emp.)
53.0%
Mid-Market(51-1000 emp.)
46.2%
Enterprise(> 1000 emp.)
0.8%
Balto
Balto
Small-Business(50 or fewer emp.)
23.7%
Mid-Market(51-1000 emp.)
49.6%
Enterprise(> 1000 emp.)
26.7%
Reviewers' Industry
Avoma
Avoma
Computer Software
29.8%
Marketing and Advertising
19.6%
Information Technology and Services
13.7%
Construction
3.7%
Financial Services
3.1%
Other
30.1%
Balto
Balto
Insurance
50.8%
Consumer Services
9.3%
Financial Services
5.2%
Telecommunications
4.1%
Hospital & Health Care
3.5%
Other
27.0%
Alternatives
Avoma
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Balto
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Discussions
Avoma
Avoma Discussions
How do I learn to better navigate the website?
1 Comment
Akshay G.
AG
Good experienceRead more
What is Avoma used for?
1 Comment
Shahnawaz A.
SA
Avoma helps save time, improve meeting productivity, capture insights, and support better sales & customer success outcomes.Read more
Monty the Mongoose crying
Avoma has no more discussions with answers
Balto
Balto Discussions
Has there been any thought of Balto in a higher-education context ?
2 Comments
Marc B.
MB
Hi Adonis! Great idea. We've actually looked into using Balto for alumni relations teams to help universities fundraise and keep their alumni engaged. I...Read more
Can we make it capture keywords faster so it can keep up with our screen pops?
2 Comments
LT
Absolutely. Read more
No questions.
1 Comment
Donnie O.
DO
Great applicationRead more
Avoma
Avoma
Optimized for quick response
Balto
Balto
Optimized for quick response