# Agentforce Sales (formerly Salesforce Sales Cloud) vs Aviso Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in automating administrative tasks, significantly reducing the mental load for users. Many highlight features like automated follow-ups and real-time insights that enhance personalized outreach, making it easier to manage customer relationships effectively.
- **Users say** that Aviso offers impressive customization and flexibility, allowing teams to adapt quickly to changing priorities. This adaptability has been praised as invaluable for improving forecasting processes, showcasing its strength in meeting unique business needs.
- **According to verified reviews** , Agentforce Sales boasts a higher overall satisfaction score, reflecting its robust capabilities in revenue operations and intelligence. Users appreciate the seamless integration of AI into workflows, which helps maintain deal momentum and provides a comprehensive view of pipeline health.
- **Reviewers mention** that while Aviso is easy to set up and has a user-friendly interface, it struggles to match the depth of features offered by Agentforce Sales. Users have noted that the latter's advanced functionalities, such as autonomous task execution and predictive forecasting, provide a more powerful toolset for sales teams.
- **G2 reviewers highlight** the quality of support for Aviso, which scores higher in this area compared to Agentforce Sales. Users appreciate the responsive assistance they receive, which can be crucial for teams needing quick resolutions to issues as they arise.
- **Users report** that Agentforce Sales has a more extensive user base and a wealth of resources available, thanks to its larger market presence. This translates into a more vibrant community and more shared knowledge, which can be beneficial for new users looking to maximize their use of the platform.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 25,793 | 968 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Mid-Market (46.8% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Features (3167 reviews)
- Ease of Use (2065 reviews)

Cons:
- Learning Curve (1092 reviews)
- Limitations (791 reviews)

### Aviso

Pros:
- Ease of Use (88 reviews)
- Forecasting (68 reviews)

Cons:
- Learning Curve (37 reviews)
- Slow Loading (24 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14186 reviews) | 8.6 (742 reviews) | 
  | **Ease of Use** | 8.2 (18184 reviews) | 8.4 (815 reviews) | 
  | **Ease of Setup** | 7.8 (9119 reviews) | 8.4 (227 reviews) | 
  | **Ease of Admin** | 7.9 (4496 reviews) | 7.9 (120 reviews) | 
  | **Quality of Support** | 8.1 (12386 reviews) | 9.1 (630 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4462 reviews) | 9.0 (126 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13807 reviews) | 8.7 (736 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### Aviso

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11158 |
| **Aviso** | N/A | N/A |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Contact & Account Management** | 8.8 (9630 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6403 reviews) ✓ Verified | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (9351 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.3 (9559 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 8.0 (7328 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 8.2 (7627 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 8.0 (6768 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.1 (6669 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.3 (7421 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Email Marketing** | 8.0 (6682 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 8.1 (7002 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 8.5 (8143 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 7.9 (5430 reviews) | Not enough data | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Case Management** | 8.3 (6840 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (6388 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 8.2 (6794 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | 8.0 (5500 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 8.2 (5990 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Reporting** | 8.5 (9049 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.5 (9210 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 8.2 (7485 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5632 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | 7.8 (5248 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (6112 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Customization** | 8.5 (3694 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.5 (3700 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.6 (3648 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.4 (2906 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 8.5 (3188 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 8.1 (3206 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.7 (3686 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.1 (3032 reviews) | Not enough data | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (2615 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.5 (3108 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (2921 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **AI Text Generation** | 7.6 (902 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (295 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (254 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (274 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (239 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (244 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (266 reviews) | Not enough data | 
| **Decision Making** | 8.3 (263 reviews) | Not enough data | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Aviso** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 46 |
| **Aviso** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Map Design** | 8.7 (36 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (32 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (36 reviews) | Not enough data | 
| **Overlaying** | 8.4 (36 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Predictive Analysis** | 8.3 (29 reviews) | Not enough data | 
| **Distance Analysis ** | 8.5 (36 reviews) | Not enough data | 
| **Spatial Analysis** | 8.4 (32 reviews) | Not enough data | 
| **Data Stream** | 8.4 (31 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Data Transformation** | 8.7 (30 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (25 reviews) | Not enough data | 
| **API Integrations** | 8.6 (23 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Aviso** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 426 |
| **Aviso** | 8.0/10 | 229 |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Customer-facing Chatbot** | 8.6 (273 reviews) | 8.4 (173 reviews) | 
| **Lead Qualification** | 8.8 (298 reviews) | 8.5 (181 reviews) | 
| **Lead Follow-up** | 8.8 (321 reviews) | 8.5 (173 reviews) | 
| **Meeting Scheduling ** | 8.7 (293 reviews) | 8.5 (174 reviews) | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (356 reviews) | 9.2 (207 reviews) | 
| **Data Entry** | 8.8 (349 reviews) | 8.9 (191 reviews) | 
| **Integrations / APIs** | 8.8 (344 reviews) | 8.9 (189 reviews) | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Coaching ** | 8.4 (287 reviews) | 8.7 (197 reviews) | 
| **Peformance Tracking** | 8.8 (311 reviews) | 9.0 (206 reviews) | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **ROI Forecasting ** | 8.5 (285 reviews) | 8.8 (196 reviews) | 
| **Sales Forecasting ** | 8.8 (303 reviews) | 9.1 (218 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **AI Text Generation** | 8.5 (126 reviews) | 8.6 (156 reviews) | 
| **AI Text Summarization** | 8.5 (125 reviews) | 8.5 (157 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (32 reviews) | 6.7 (14 reviews) | 
| **Multi-step Planning** | 9.2 (31 reviews) | 6.4 (14 reviews) | 
| **Cross-system Integration** | 9.0 (28 reviews) | 6.7 (14 reviews) | 
| **Adaptive Learning** | 9.1 (27 reviews) | 7.1 (14 reviews) | 
| **Natural Language Interaction** | 9.3 (28 reviews) | 6.5 (13 reviews) | 
| **Proactive Assistance** | 9.0 (28 reviews) | 6.7 (14 reviews) | 
| **Decision Making** | 9.3 (30 reviews) | 7.0 (14 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 619 |
| **Aviso** | N/A | N/A |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Task Management** | 8.7 (522 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.5 (511 reviews) | Not enough data | 
| **Calls and Voice** | 8.1 (466 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.1 (460 reviews) | Not enough data | 
| **CRM Integration** | 8.9 (525 reviews) | Not enough data | 
| **Calendar** | 8.4 (468 reviews) | Not enough data | 
| **Shared Records** | 8.6 (481 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Content Management** | 8.4 (482 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (501 reviews) | Not enough data | 
| **Workflow Performance** | 8.7 (498 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.3 (482 reviews) | Not enough data | 
| **Gamification** | 7.8 (415 reviews) | Not enough data | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Lead Prioritization** | 8.5 (463 reviews) | Not enough data | 
| **Lead Scoring** | 8.4 (470 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (427 reviews) | Not enough data | 
| **Buyer Intelligence** | 8.0 (431 reviews) | Not enough data | 
| **Machine Learning** | 7.8 (416 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **AI Text Generation** | 7.4 (269 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (88 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (89 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (87 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (88 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (88 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (88 reviews) | Not enough data | 
| **Decision Making** | 8.5 (88 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 184 |
| **Aviso** | 7.1/10 | 97 |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Call Recording** | 8.7 (133 reviews) | 8.4 (83 reviews) | 
| **Machine Learning** | 8.6 (137 reviews) | 8.3 (88 reviews) | 
| **Call Analysis** | 8.7 (133 reviews) | 8.3 (85 reviews) | 
| **Lead Qualification** | 8.9 (134 reviews) | 7.8 (79 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Customer Scoring** | 8.7 (142 reviews) | 8.2 (85 reviews) | 
| **Speech-to-Text** | 8.7 (126 reviews) | 8.0 (79 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **AI Text Summarization** | 8.3 (60 reviews) | 8.3 (75 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (14 reviews) | 6.0 (7 reviews) | 
| **Multi-step Planning** | 9.2 (15 reviews) | 6.0 (7 reviews) | 
| **Cross-system Integration** | 9.3 (15 reviews) | 6.0 (7 reviews) | 
| **Adaptive Learning** | 9.2 (15 reviews) | 5.7 (7 reviews) | 
| **Natural Language Interaction** | 8.8 (14 reviews) | 5.7 (7 reviews) | 
| **Proactive Assistance** | 8.8 (15 reviews) | 6.0 (7 reviews) | 
| **Decision Making** | 9.1 (15 reviews) | 6.0 (7 reviews) | 

### Customer Revenue Optimization

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Aviso** | 8.6/10 | 116 |

#### Sales Team

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Flexible Sales Process** | Not enough data | 8.7 (105 reviews) | 
| **Training Mode** | Not enough data | 8.5 (94 reviews) | 
| **Playbooks** | Not enough data | 8.4 (96 reviews) | 

#### Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Opportunity Identification** | Not enough data | 8.7 (102 reviews) | 
| **Zero-touch Renewals** | Not enough data | Feature Not Available | 
| **Smart Content** | Not enough data | 8.7 (97 reviews) | 

#### Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Multiple Org Charts** | Not enough data | 8.7 (97 reviews) | 
| **Stakeholder Roles** | Not enough data | 8.4 (94 reviews) | 

#### Agentic AI - Customer Revenue Optimization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 83 |
| **Aviso** | 7.8/10 | 201 |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Revenue History** | 8.7 (67 reviews) | 8.4 (173 reviews) | 
| **Pipeline Management** | 8.6 (70 reviews) | 8.8 (184 reviews) | 
| **Dashboard Analytics** | 8.9 (70 reviews) | 8.7 (177 reviews) | 
| **Multi-Device Data Visualization** | 8.6 (64 reviews) | 7.8 (154 reviews) | 
| **Data Segmentation** | 8.6 (67 reviews) | 8.1 (158 reviews) | 
| **Predictive Forecasting** | 8.4 (59 reviews) | 8.4 (162 reviews) | 
| **Revenue Operations Cadence** | 8.2 (59 reviews) | 8.4 (152 reviews) | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Calendar Sync** | 8.1 (65 reviews) | 8.1 (150 reviews) | 
| **Email Activity Capture** | 8.5 (63 reviews) | 8.1 (155 reviews) | 
| **Conversation Intelligence** | 8.2 (60 reviews) | 8.0 (149 reviews) | 
| **Marketing Leads** | 8.2 (66 reviews) | 7.5 (142 reviews) | 
| **Contact Capture** | 8.5 (57 reviews) | 7.7 (136 reviews) | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (64 reviews) | 7.9 (142 reviews) | 
| **Account optimization** | 8.1 (64 reviews) | 8.0 (146 reviews) | 
| **Historical Patterns** | 8.1 (61 reviews) | 8.1 (154 reviews) | 
| **Rep Performance** | 8.3 (60 reviews) | 8.4 (160 reviews) | 
| **Account Engagement** | 8.7 (57 reviews) | 8.4 (136 reviews) | 
| **Historical Win/Loss Patterns** | 8.4 (57 reviews) | 8.3 (141 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (23 reviews) | 6.2 (38 reviews) | 
| **Cross-system Integration** | 8.5 (24 reviews) | 6.9 (41 reviews) | 
| **Adaptive Learning** | 8.5 (22 reviews) | 6.4 (38 reviews) | 
| **Proactive Assistance** | 8.2 (22 reviews) | 6.4 (38 reviews) | 
| **Decision Making** | 8.4 (24 reviews) | 6.3 (38 reviews) | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 40 |
| **Aviso** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Custom Territory Mapping** | 8.8 (32 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (30 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.5 (30 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Lead Priority** | 9.0 (29 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (31 reviews) | Not enough data | 
| **Map Directions** | 9.2 (32 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Gamification** | 8.3 (27 reviews) | Not enough data | 
| **Performance Dashboards** | 8.4 (30 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (30 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Video and Interactive Media** | 8.1 (26 reviews) | Not enough data | 
| **Digital Contracts** | 8.3 (29 reviews) | Not enough data | 
| **E-signature** | 8.6 (29 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 181 |
| **Aviso** | N/A | N/A |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **MS Teams Integration** | 8.1 (158 reviews) | Not enough data | 
| **Email Integration** | 8.6 (160 reviews) | Not enough data | 
| **Zoom Integration** | 8.1 (159 reviews) | Not enough data | 
| **Google Meet Integration** | 8.1 (158 reviews) | Not enough data | 
| **Salesforce Integration** | 8.8 (161 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Custom Booking Page** | 8.1 (153 reviews) | Not enough data | 
| **Personalized Links** | 8.2 (157 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.3 (156 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Set Working Hours** | 8.4 (157 reviews) | Not enough data | 
| **Automatic Updates** | 8.3 (157 reviews) | Not enough data | 
| **Buffer Times** | 8.1 (159 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (34 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (35 reviews) | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 197 |
| **Aviso** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Account Scoring** | 8.5 (174 reviews) | Not enough data | 
| **Revenue Planning** | 8.6 (163 reviews) | Not enough data | 
| **Account Segmentation** | 8.5 (168 reviews) | Not enough data | 
| **Sales Performance** | 8.7 (170 reviews) | Not enough data | 
| **Sales Forecasting** | 8.7 (172 reviews) | Not enough data | 
| **Integrations** | 8.9 (167 reviews) | Not enough data | 
| **Scenario Modeling** | 8.2 (163 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Territory Management** | 8.6 (165 reviews) | Not enough data | 
| **Territory Planning** | 8.5 (171 reviews) | Not enough data | 

#### Quota & Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Quota Management** | 8.4 (167 reviews) | Not enough data | 
| **Capacity Management** | 8.4 (175 reviews) | Not enough data | 
| **Quota Planning** | 8.4 (167 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (57 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (56 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 514 |
| **Aviso** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (55 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (54 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (55 reviews) | Not enough data | 
| **Decision Making** | 8.1 (56 reviews) | Not enough data | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Lead Opportunity** | 8.9 (453 reviews) | Not enough data | 
| **Lead Assignment** | 8.9 (459 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (434 reviews) | Not enough data | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Lead Management** | 8.9 (463 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.6 (453 reviews) | Not enough data | 
| **Lead Context** | 8.6 (430 reviews) | Not enough data | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Conversion Viability** | 8.5 (418 reviews) | Not enough data | 
| **Workflow** | 8.6 (439 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Data Synchronization** | 8.6 (429 reviews) | Not enough data | 
| **Analysis** | 8.6 (430 reviews) | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Aviso** | 6.3/10 | 7 |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.2 (7 reviews) | 
| **Multi-step Planning** | Not enough data | 6.2 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 6.2 (7 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.2 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (7 reviews) | 
| **Decision Making** | Not enough data | 6.4 (6 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 685 |
| **Aviso** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (69 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (69 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (70 reviews) | Not enough data | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Badges** | 8.2 (433 reviews) | Not enough data | 
| **Triggers** | 8.4 (496 reviews) | Not enough data | 
| **Commission Calculator** | 8.0 (430 reviews) | Not enough data | 
| **Leaderboards** | 8.6 (508 reviews) | Not enough data | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Profiles** | 8.6 (478 reviews) | Not enough data | 
| **Custom Reports** | 8.8 (556 reviews) | Not enough data | 
| **Dashboards** | 8.9 (589 reviews) | Not enough data | 
| **Goal Setting** | 8.6 (532 reviews) | Not enough data | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Integration** | 8.7 (559 reviews) | Not enough data | 
| **Employee Structure** | 8.5 (522 reviews) | Not enough data | 
| **Behavior Monitoring** | 8.4 (503 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **Aviso** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (62 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (60 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (60 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (62 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (61 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (60 reviews) | Not enough data | 
| **Decision Making** | 8.4 (63 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Open Rates** | 8.3 (569 reviews) | Not enough data | 
| **Link Activity** | 8.4 (576 reviews) | Not enough data | 
| **Attachment Activity** | 8.3 (590 reviews) | Not enough data | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Email Platform Integration** | 8.7 (623 reviews) | Not enough data | 
| **Email Scheduling** | 8.5 (592 reviews) | Not enough data | 
| **Notifications** | 8.6 (625 reviews) | Not enough data | 
| **Email Categorization** | 8.4 (570 reviews) | Not enough data | 
| **Templates** | 8.4 (598 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **AI Text Generation** | 7.5 (289 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1200 |
| **Aviso** | 7.8/10 | 438 |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (78 reviews) | 6.3 (25 reviews) | 
| **Cross-system Integration** | 8.6 (79 reviews) | 6.5 (26 reviews) | 
| **Adaptive Learning** | 8.4 (78 reviews) | 6.5 (23 reviews) | 
| **Natural Language Interaction** | 8.4 (77 reviews) | 6.5 (24 reviews) | 
| **Proactive Assistance** | 8.3 (78 reviews) | 6.8 (23 reviews) | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Data Sourcing** | 8.5 (967 reviews) | 8.4 (347 reviews) | 
| **Exporting & Sharing Data** | 8.7 (997 reviews) | 8.1 (349 reviews) | 
| **Multi-Device Data Visualization** | 8.4 (899 reviews) | 8.1 (310 reviews) | 
| **Interactive Dashboards** | 8.7 (1028 reviews) | 8.6 (379 reviews) | 
| **Data Segmentation** | 8.6 (959 reviews) | 8.4 (349 reviews) | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Lead Scoring** | 8.4 (945 reviews) | 8.1 (278 reviews) | 
| **Opportunity Scoring** | 8.6 (959 reviews) | 8.2 (384 reviews) | 
| **Risk Analysis** | 8.1 (852 reviews) | 8.1 (364 reviews) | 
| **Live Forecasting** | 8.3 (893 reviews) | 8.6 (406 reviews) | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (983 reviews) | 8.8 (401 reviews) | 
| **Sales Gamification** | 8.1 (854 reviews) | 8.0 (317 reviews) | 
| **Account-Based Analytics** | 8.6 (977 reviews) | 8.3 (345 reviews) | 
| **Activity Tracking** | 8.8 (1046 reviews) | 8.4 (366 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **Aviso** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (39 reviews) | Not enough data | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | Not enough data | 
| **Generate Location** | 8.4 (176 reviews) | Not enough data | 
| **Call Types** | 8.7 (185 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (183 reviews) | Not enough data | 
| **Auto Dialer** | 8.6 (44 reviews) | Not enough data | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | Not enough data | 
| **Information Locater** | 8.7 (179 reviews) | Not enough data | 
| **Record Prospect Data** | 8.7 (181 reviews) | Not enough data | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | Not enough data | 
| **Daily Summary** | 8.9 (182 reviews) | Not enough data | 
| **Automated Voicemails** | 8.3 (178 reviews) | Not enough data | 
| **Automated Emails** | 8.5 (188 reviews) | Not enough data | 
| **Sorts Prospects** | 8.4 (182 reviews) | Not enough data | 
| **Automated Note Taking** | 8.7 (38 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **Aviso** | 8.0/10 | 96 |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | 7.1 (8 reviews) | 
| **Cross-system Integration** | 8.9 (20 reviews) | 6.7 (8 reviews) | 
| **Adaptive Learning** | 9.1 (20 reviews) | 6.9 (8 reviews) | 
| **Decision Making** | 9.2 (20 reviews) | 7.5 (8 reviews) | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | 8.2 (77 reviews) | 
| **Coaching Materials** | 8.8 (247 reviews) | 8.3 (77 reviews) | 
| **Playbook Creation** | 8.5 (207 reviews) | 8.0 (70 reviews) | 
| **Video Record** | 8.5 (242 reviews) | 8.1 (68 reviews) | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | 8.4 (76 reviews) | 
| **Scorecard** | 8.6 (232 reviews) | 8.5 (76 reviews) | 
| **Coaching Card** | 8.6 (213 reviews) | 8.4 (72 reviews) | 
| **Leaderboard** | 8.6 (200 reviews) | 8.5 (74 reviews) | 
| **Real-Time Updates** | 8.8 (225 reviews) | 8.5 (78 reviews) | 
| **Notifications** | 8.9 (226 reviews) | 8.4 (75 reviews) | 
| **Competition** | 8.7 (198 reviews) | 8.0 (71 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | 8.3 (60 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **Aviso** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (33 reviews) | Not enough data | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | Not enough data | 
| **Content Creation** | 8.1 (342 reviews) | Not enough data | 
| **Templates** | 8.2 (328 reviews) | Not enough data | 
| **Advanced Search** | 8.5 (318 reviews) | Not enough data | 
| **Content Storage** | 8.3 (335 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Reporting** | 8.7 (347 reviews) | Not enough data | 
| **Alerts** | 8.4 (345 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.5 (226 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (351 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | Not enough data | 
| **Sales Coaching** | 8.4 (27 reviews) | Not enough data | 
| **Sales Onboarding** | 8.5 (27 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | Not enough data | 
| **AI and Automation** | 8.3 (28 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 10.0/10 | 8 |
| **Aviso** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | 10.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (6 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | 9.7 (5 reviews) | Not enough data | 
| **Customer Data Capture** | 10.0 (6 reviews) | Not enough data | 

---
## Categories
**Shared Categories (6):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (11):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm)

**Unique to Aviso (2):** [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | Aviso | 
|---|---|---|
| **Small-Business** | 20.6% | 8.4% | 
| **Mid-Market** | 46.0% | 46.8% | 
| **Enterprise** | 33.4% | 44.8% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.5%

#### Aviso

- **Computer Software:** 33.5%
- **Information Technology and Services:** 24.3%
- **Telecommunications:** 16.1%
- **Computer & Network Security:** 5.4%
- **Internet:** 2.0%
- **Consumer Services:** 1.5%
- **Industrial Automation:** 1.4%
- **Electrical/Electronic Manufacturing:** 1.2%
- **Computer Hardware:** 0.8%
- **Public Safety:** 0.8%
- **Other:** 13.1%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13806 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9649 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6644 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (222 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2039 reviews)

### Alternatives to Aviso

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6644 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Weflow](https://www.g2.com/products/weflow/reviews) — 4.6/5 stars (115 reviews)
- [Terret.ai](https://www.g2.com/products/terret-ai/reviews) — 4.4/5 stars (615 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Scratchpad](https://www.g2.com/products/scratchpad/reviews) — 4.8/5 stars (1493 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9649 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13806 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 2 upvotes
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### Aviso

- Title: [Is Aviso secure?](https://www.g2.com/discussions/is-aviso-secure) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Aviso has SOCII security clearance. The platform also has role based access so individuals in your organization only see what they need to see, just..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-aviso)