Compare Avaya Unified Communications and Bitrix24
Featured Products
At a Glance
Market Segments
Enterprise (60.5% of reviews)
Small-Business (54.1% of reviews)
Entry-Level Pricing
No pricing available
Free
Avaya Unified Communications
Star Rating
(42)4.2 out of 5
Market Segments
Enterprise (60.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Avaya Unified Communications
Bitrix24
Star Rating
(608)4.1 out of 5
Market Segments
Small-Business (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bitrix24 excels in providing an all-in-one platform, integrating essential tools like CRM, project management, and communication. Users appreciate the easy interface and the visibility offered by the dashboard, making it a great choice for small businesses looking to manage multiple functions without switching between apps.
- Users say that Avaya Unified Communications stands out for its ease of implementation and intuitive handling. Reviewers highlight the system's ability to utilize existing internet connections for VoIP, which simplifies telecommunications and enhances customization options, making it a solid choice for enterprises.
- According to verified reviews, Bitrix24 has a strong focus on user experience, with many praising its quick setup process. Users mention that the initial configuration is straightforward, allowing teams to get started without extensive training, which is particularly beneficial for small businesses.
- Reviewers mention that Avaya Unified Communications offers robust support features, with a higher rating in quality of support. Users appreciate the responsive assistance and the ability to manage calls seamlessly from various locations, which is crucial for remote work scenarios.
- G2 reviewers highlight that while Bitrix24 has a lower overall satisfaction score, it still provides valuable features like screen sharing and scheduling tools that are well-received. Users find these functionalities helpful for collaboration, especially in a small business context.
- Users report that Avaya Unified Communications, despite having fewer reviews, maintains a strong reputation in the enterprise market, particularly for its recording capabilities and participant permissions. This makes it a reliable choice for larger organizations that require advanced communication features.
Pricing
Entry-Level Pricing
Avaya Unified Communications
No pricing availableBitrix24
Free Edition
Free
100% Free for Unlimited Users
- Collaboration
- CRM
- Task Management
Free Trial
Avaya Unified Communications
Free Trial is available
Bitrix24
Free Trial is available
Ratings
Meets Requirements
9.1
30
8.2
504
Ease of Use
8.7
30
7.9
511
Ease of Setup
7.8
12
7.7
221
Ease of Admin
9.1
11
7.7
201
Quality of Support
8.4
29
7.7
462
Has the product been a good partner in doing business?
8.9
12
7.9
191
Product Direction (% positive)
6.9
30
8.2
492
Features by Category
Sales Force Automation
Not enough data
8.5
77
Not enough data
8.2
65
Not enough data
8.6
80
Not enough data
8.9
85
Not enough data
7.8
67
Not enough data
8.4
73
Not enough data
8.0
66
Not enough data
7.8
68
Not enough data
8.1
71
Marketing Automation
Not enough data
8.0
74
Not enough data
8.0
68
Not enough data
8.6
81
Not enough data
7.7
67
Customer Support
Not enough data
7.8
74
Not enough data
7.9
74
Not enough data
8.2
75
Not enough data
8.2
71
Not enough data
7.9
73
Reporting & Analytics
Not enough data
8.2
73
Not enough data
8.1
73
Not enough data
7.6
66
Mobile & Social
Not enough data
8.1
76
Not enough data
8.0
69
Not enough data
8.2
70
Platform
Not enough data
7.9
65
Not enough data
7.7
64
Not enough data
7.9
63
Not enough data
7.7
60
Not enough data
7.0
57
Not enough data
7.8
61
Not enough data
8.0
61
Not enough data
7.7
56
Integration
Not enough data
7.8
59
Not enough data
7.9
60
Not enough data
7.6
57
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
8.7
10
Not enough data
9.2
10
Not enough data
8.1
12
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.8
11
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
7.3
5
File Management
Not enough data
8.6
146
Not enough data
8.7
150
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.0
141
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
8.7
147
Not enough data
8.7
149
Not enough data
8.3
143
Not enough data
8.3
143
Administration
Not enough data
8.9
147
Not enough data
8.7
142
Not enough data
8.5
141
Not enough data
8.2
141
Not enough data
8.5
139
Not enough data
8.7
146
Platform
Not enough data
8.8
55
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
8.6
45
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
Not enough data
8.8
43
Not enough data
8.7
42
Not enough data
8.8
47
Not enough data
8.9
47
Not enough data
8.5
42
Not enough data
8.2
41
Not enough data
8.3
44
Not enough data
8.4
44
Projects
Not enough data
8.1
44
Not enough data
8.5
43
Not enough data
8.2
40
Not enough data
8.9
44
Not enough data
8.2
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
7.9
42
Not enough data
7.7
39
Not enough data
8.1
41
Not enough data
7.8
37
Resource Management
Not enough data
8.0
39
Not enough data
8.4
39
Not enough data
8.7
39
Project Monitoring
Not enough data
7.7
40
Not enough data
7.8
39
Not enough data
8.2
41
Generative AI
Not enough data
6.6
24
Not enough data
7.2
23
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
Not enough data
7.7
8
Not enough data
7.1
7
Not enough data
7.1
7
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Planning
Not enough data
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Communication
Not enough data
8.3
10
Not enough data
7.9
8
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
8.0
9
Content & Documents
Not enough data
8.0
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
6.7
8
Controls
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
7.6
9
Not enough data
7.0
9
Not enough data
7.6
9
Project Management
Not enough data
7.8
9
Not enough data
7.7
10
Not enough data
7.7
10
Not enough data
6.9
9
Remote Collaboration
Not enough data
7.2
9
Not enough data
7.8
9
Not enough data
7.2
9
Not enough data
6.9
8
Generative AI
Not enough data
6.7
9
Not enough data
6.8
10
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.9
9
8.4
147
|
Verified
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
8.8
67
|
Verified
Not enough data
8.4
63
|
Verified
Meeting Coordination
8.0
10
8.5
149
|
Verified
9.0
10
8.5
143
|
Verified
8.8
10
8.4
146
|
Verified
Not enough data
8.4
63
|
Verified
Software Type
8.5
9
8.2
140
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
8.6
63
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
8.1
6
Not enough data
7.8
6
Shared Calendar
Not enough data
8.1
6
Not enough data
7.8
6
Accessibility
Not enough data
7.5
6
Not enough data
8.1
6
Integration
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Notifications
Not enough data
8.0
5
Not enough data
7.7
5
Generative AI
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
6.7
5
Agentic AI - Calendar
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
9.3
5
Not enough data
9.0
7
|
Verified
Not enough data
8.7
5
|
Verified
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
5
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
9.7
5
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avaya Unified Communications and Bitrix24 are categorized as Video Conferencing
Unique Categories
Avaya Unified Communications is categorized as VoIP Providers, UCaaS Platforms, and Cloud PBX Platforms
Bitrix24 is categorized as Project Collaboration, Kanban Project Management, AI Writing Assistant, Cloud Content Collaboration, CRM, Project Management, Employee Intranet, Screen Sharing, Document Management, Knowledge Base, Website Builder, Help Desk, and Calendar
Reviews
Reviewers' Company Size
Avaya Unified Communications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.5%
Insurance
10.5%
Information Technology and Services
7.9%
Utilities
5.3%
Banking
5.3%
Other
60.5%
Information Technology and Services
14.2%
Marketing and Advertising
10.4%
Higher Education
5.8%
Computer Software
5.6%
Financial Services
3.7%
Other
60.4%
Alternatives
Discussions
Avaya Unified Communications has no discussions with answers
What is Bitrix24 used for?
2 Comments
KL
We utilize Bitrix24 for CRM, Unified Communications and documentation storage. It is a secure way for us to collaborate with partners and customers.Read more
How does bitrix24 make money?
2 Comments
GB
It offers subscription plans for both online and as a self-hosted platformRead more
