Compare Avaya Equinox vs VirtualPBX

See this
comparison of Avaya Equinox vs. VirtualPBX
based on data from user reviews. Avaya Equinox rates 3.8/5 stars with 14 reviews. VirtualPBX rates 3.1/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial
Avaya Equinox
Free Trial Unavailable
VirtualPBX
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.1
7.2
Ease of Use
Ease of Use
7.8
7.5
Ease of Setup
Ease of SetupNot enough data available
5.5
Ease of Admin
Ease of AdminNot enough data available
6.8
Quality of Support
Quality of Support
7.0
7.1
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
6.7
Product Direction (% positive)
Product Direction (% positive)
4.8
3.2
Meets Requirements
Avaya Equinox
8.1
VirtualPBX
7.2
Ease of Use
Avaya Equinox
7.8
VirtualPBX
7.5
Ease of Setup
Avaya Equinox
Not enough data available
VirtualPBX
5.5
Ease of Admin
Avaya Equinox
Not enough data available
VirtualPBX
6.8
Quality of Support
Avaya Equinox
7.0
VirtualPBX
7.1
Ease of Doing Business With
Avaya Equinox
Not enough data available
VirtualPBX
6.7
Product Direction (% positive)
Avaya Equinox
4.8
VirtualPBX
3.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
14.3%
100.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.7%
0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
50.0%
0%
Avaya Equinox
Small-Business
14.3%
Mid-Market
35.7%
Enterprise
50.0%
VirtualPBX
Small-Business
100.0%
Mid-Market
0%
Enterprise
0%

Reviewers' Industry

 
Insurance
28.6%
Retail
8.3%
 
Utilities
7.1%
Marketing and Advertising
8.3%
 
Marketing and Advertising
7.1%
Law Practice
8.3%
 
Law Practice
7.1%
Investment Banking
8.3%
 
Information Technology and Services
7.1%
Internet
8.3%
 
Other
42.9%
Other
58.3%
Avaya Equinox
Insurance
28.6%
Utilities
7.1%
Marketing and Advertising
7.1%
Law Practice
7.1%
Information Technology and Services
7.1%
Other
42.9%
VirtualPBX
Retail
8.3%
Marketing and Advertising
8.3%
Law Practice
8.3%
Investment Banking
8.3%
Internet
8.3%
Other
58.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Vicky L.
User in Telecommunications

The convenience of not being locked to a desk to answer calls or make calls. I can hold meetings/conference calls from the break room if I wanted to.

Felicia L.
Agency in Internet

The DASH interface is much better and easier to use that the original software. I also like the call forwarding. If I'm out of the office, the call is forwarded to my cell phone. The technical support is great, with the reps willing to troubleshoot any...

Most Helpful Critical Review
Most Helpful Critical Review
Yvonne C.
User in Consumer Services

I think what I disliked the most was the price. I have a hard time justifying what I'm using it for for the price.

Cory G.
Administrator in Financial Services

Price was too high for what this service delivers, especially in light of competing platforms now available, namely from Amazon with the Amazon Connect service. Setting up recordings was expensive and took a long time.

 
Avaya Equinox
Most Helpful Favorable Review
Vicky L.
User in Telecommunications

The convenience of not being locked to a desk to answer calls or make calls. I can hold meetings/conference calls from the break room if I wanted to.

Most Helpful Critical Review
Yvonne C.
User in Consumer Services

I think what I disliked the most was the price. I have a hard time justifying what I'm using it for for the price.

VirtualPBX
Most Helpful Favorable Review
Felicia L.
Agency in Internet

The DASH interface is much better and easier to use that the original software. I also like the call forwarding. If I'm out of the office, the call is forwarded to my cell phone. The technical support is great, with the reps willing to troubleshoot any...

Most Helpful Critical Review
Cory G.
Administrator in Financial Services

Price was too high for what this service delivers, especially in light of competing platforms now available, namely from Amazon with the Amazon Connect service. Setting up recordings was expensive and took a long time.

Screenshots

 No screenshots providedNo screenshots provided
Avaya Equinox
No screenshots provided
VirtualPBX
No screenshots provided
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