# Avaya Unified Communications vs Webex Suite Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Webex Suite excels in providing a comprehensive platform that integrates meetings, messaging, calling, and collaboration, making communication smoother for teams. Users appreciate the reliable audio and video quality, especially during large meetings, which enhances their overall experience.
- **Users say** that Avaya Unified Communications offers clear call quality and customizable settings for call management, which many find beneficial for their daily operations. This focus on clarity and control helps streamline communication for businesses of all sizes.
- **Reviewers mention** that Webex Suite's centralized management features are particularly advantageous for administrators, providing strong enterprise-level control that simplifies IT operations and security management. This is a significant plus for organizations looking for robust administrative tools.
- **According to verified reviews** , Avaya Unified Communications is praised for its ease of implementation and intuitive handling, making it a favorable choice for businesses that prioritize quick onboarding and user-friendly interfaces.
- **G2 reviewers highlight** that Webex Suite's collaboration features, such as screen sharing, chat, and file sharing, are highly effective, allowing teams to work together seamlessly. This versatility is a key factor for users who rely on collaborative tools for their projects.
- **Users note** that while both platforms have similar star ratings, Webex Suite has a significantly higher volume of recent reviews, indicating a more active user base and potentially more up-to-date feedback on its performance and features compared to Avaya Unified Communications.



| | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 42 | 18,913 | 
| **Largest Market Segment** | Enterprise (60.5% of reviews) | Enterprise (50.4% of reviews) | 
| **Entry Level Price** | No pricing available | $0.00 | 

---
## Top Pros & Cons

### Avaya Unified Communications

Pros:
- Ease of Use (3 reviews)
- Communication (1 reviews)

Cons:
- Call Drops (2 reviews)
- Connection Issues (2 reviews)

### Webex Suite

Pros:
- Ease of Use (271 reviews)
- Video Conferencing (187 reviews)

Cons:
- Slow Loading (103 reviews)
- Performance Issues (93 reviews)

---
## Ratings Comparison
| Rating | Avaya Unified Communications | Webex Suite | 
|---|---|---|
  | **Meets Requirements** | 9.1 (30 reviews) | 8.9 (14783 reviews) | 
  | **Ease of Use** | 8.7 (30 reviews) | 8.7 (14839 reviews) | 
  | **Ease of Setup** | 7.8 (12 reviews) | 8.5 (3035 reviews) | 
  | **Ease of Admin** | 9.1 (11 reviews) | 8.5 (2674 reviews) | 
  | **Quality of Support** | 8.4 (29 reviews) | 8.5 (11840 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (12 reviews) | 8.7 (2571 reviews) | 
  | **Product Direction (% positive)** | 6.9 (30 reviews) | 7.8 (14236 reviews) | 

---
## Pricing

### Avaya Unified Communications

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Webex Suite

#### Entry-Level Pricing

Plan: Basic Plan

Price: $0.00

Description: Our free plan has limited access to certain features, but it's a great way for you to try before you buy.

Key Features:
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing

[Browse all 5 editions](https://www.g2.com/products/cisco-webex-suite/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Avaya Unified Communications** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Communication

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Avaya Unified Communications** | N/A | N/A |
| **Webex Suite** | 8.9/10 | 1181 |

#### Content Sharing

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Video Streaming** | Not enough data | 9.1 (992 reviews) | 
| **Session Recording** | Not enough data | 9.0 (972 reviews) | 
| **File Sharing** | Not enough data | 8.9 (949 reviews) | 

#### Collaboration

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Whiteboard** | Not enough data | 8.8 (905 reviews) | 
| **Hand Raising** | Not enough data | 9.0 (984 reviews) | 
| **Participation Controls** | Not enough data | 9.0 (976 reviews) | 
| **Survey Tools** | Not enough data | 8.8 (880 reviews) | 
| **Screen Sharing** | Not enough data | 9.2 (1007 reviews) | 

#### Functionality

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Technical Support** | Not enough data | 8.8 (882 reviews) | 
| **Live Chat** | Not enough data | 9.0 (982 reviews) | 
| **Markup Tools** | Not enough data | 8.9 (883 reviews) | 

#### Agentic AI - Virtual Classroom

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.9 (21 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Avaya Unified Communications** | N/A | N/A |
| **Webex Suite** | 8.4/10 | 1252 |

#### Business Instant Messaging

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **File Sharing** | Not enough data | 8.6 (948 reviews) | 
| **Notifications** | Not enough data | 8.8 (1050 reviews) | 
| **Search** | Not enough data | 8.5 (961 reviews) | 

#### Business Instant Messaging 

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 9.0 (1026 reviews) | 
| **Video Conferencing** | Not enough data | 8.9 (969 reviews) | 

#### Business Instant Messaging

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Mobile Application** | Not enough data | 8.7 (908 reviews) | 
| **Web Application** | Not enough data | 8.8 (966 reviews) | 
| **Integrations** | Not enough data | 8.7 (872 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Text Summarization** | Not enough data | 8.2 (53 reviews) | 

#### AI - Business Instant Messaging

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **AI Powered Search** | Not enough data | 8.1 (55 reviews) | 
| **Smart Notifications** | Not enough data | 8.2 (54 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.0 (56 reviews) | 
| **Content Generation** | Not enough data | 7.7 (53 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.8 (36 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (36 reviews) | 

### Virtual Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Avaya Unified Communications** | N/A | N/A |
| **Webex Suite** | 8.5/10 | 101 |

#### Visual Tools

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Whiteboarding** | Not enough data | 8.6 (69 reviews) | 
| **Annotations** | Not enough data | 8.6 (64 reviews) | 
| **Graphing** | Not enough data | 8.4 (64 reviews) | 
| **Templates** | Not enough data | 8.4 (66 reviews) | 

#### Office Customization

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Office Decor** | Not enough data | 8.7 (64 reviews) | 
| **Customized Floor Plans** | Not enough data | 8.6 (62 reviews) | 
| **Personal Offices** | Not enough data | 8.5 (62 reviews) | 

#### Guest Tools

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Virtual Receptionist** | Not enough data | 8.5 (60 reviews) | 
| **External Video Conferencing** | Not enough data | 8.6 (62 reviews) | 
| **Guest Links** | Not enough data | 8.6 (58 reviews) | 

#### Collaboration Tools

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Simultaneous Screen Sharing** | Not enough data | 8.6 (64 reviews) | 
| **Document Sharing** | Not enough data | 8.9 (68 reviews) | 
| **Availability Status** | Not enough data | 9.0 (65 reviews) | 
| **Mobile Application** | Not enough data | 8.8 (63 reviews) | 

#### Agentic AI - Virtual Workspaces

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (29 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (28 reviews) | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Avaya Unified Communications** | N/A | N/A |
| **Webex Suite** | 8.7/10 | 484 |

#### Design Tools

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Drawing** | Not enough data | 8.8 (356 reviews) | 
| **Marker Colors** | Not enough data | 8.8 (355 reviews) | 
| **Mind Mapping** | Not enough data | 8.6 (310 reviews) | 
| **Templates** | Not enough data | 8.7 (317 reviews) | 
| **Drag-and-Drop** | Not enough data | 8.8 (333 reviews) | 

#### Communication Tools

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Voting** | Not enough data | 8.9 (334 reviews) | 
| **Commenting** | Not enough data | 9.0 (356 reviews) | 

#### Integrations

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **CMS Integrations** | Not enough data | 8.7 (285 reviews) | 
| **Sharing** | Not enough data | 9.0 (354 reviews) | 

#### Software Offering

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **In-Browser** | Not enough data | 8.8 (352 reviews) | 
| **Desktop App** | Not enough data | 9.2 (389 reviews) | 
| **Mobile App** | Not enough data | 9.0 (374 reviews) | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (19 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (19 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Avaya Unified Communications** | N/A | N/A |
| **Webex Suite** | 8.7/10 | 6258 |

#### Presenter Tools

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (4893 reviews) | 
| **Notifications Blocker** | Not enough data | 8.5 (4249 reviews) ✓ Verified | 
| **Remote Control** | Not enough data | 8.8 (4608 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.9 (5123 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Group Live Chat** | Not enough data | 9.0 (5262 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 9.0 (5496 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.0 (5413 reviews) ✓ Verified | 

#### Application Tools

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Password Protection** | Not enough data | 8.8 (4344 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.8 (4911 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.7 (4873 reviews) | 

#### Agentic AI - Screen Sharing

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Decision Making** | Not enough data | 7.4 (49 reviews) | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Avaya Unified Communications** | N/A | N/A |
| **Webex Suite** | 8.4/10 | 50 |

#### Collaboration

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Integrated Communications** | Not enough data | 9.1 (32 reviews) | 
| **Native Communications** | Not enough data | 8.7 (33 reviews) | 
| **Board Overview** | Not enough data | 8.6 (31 reviews) | 
| **Screen Sharing** | Not enough data | 8.9 (35 reviews) | 

#### Hardware

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Required Hardware** | Not enough data | 8.7 (31 reviews) | 
| **Bring Your Own Device** | Not enough data | 8.5 (31 reviews) | 

####  Security

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Permissions** | Not enough data | 9.0 (32 reviews) | 
| **Single Sign-On (SSO)** | Not enough data | 8.8 (32 reviews) | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (12 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Avaya Unified Communications** | 8.6/10 | 10 |
| **Webex Suite** | 8.7/10 | 11917 |

#### Collaboration Tools

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Screen Sharing** | 8.9 (9 reviews) | 9.0 (10206 reviews) ✓ Verified | 
| **Presentations** | Not enough data | 9.1 (2974 reviews) ✓ Verified | 
| **Whiteboarding** | Not enough data | 8.8 (2653 reviews) ✓ Verified | 
| **Live Chat** | Not enough data | 9.0 (3232 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.0 (3042 reviews) | 

#### Meeting Coordination

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Scheduling** | 8.0 (10 reviews) | 8.7 (9170 reviews) | 
| **Recording** | 9.0 (10 reviews) | 8.7 (8659 reviews) ✓ Verified | 
| **Participant Permissions** | 8.8 (10 reviews) | 8.7 (9025 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 8.8 (3184 reviews) ✓ Verified | 

#### Software Type

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Mobile** | 8.5 (9 reviews) | 8.6 (7756 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 8.8 (3112 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 9.0 (3268 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (98 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (93 reviews) | 
| **Decision Making** | Not enough data | 7.7 (89 reviews) | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Avaya Unified Communications** | N/A | N/A |
| **Webex Suite** | 9.2/10 | 68 |

#### Meeting Prep - AI Meeting Assistants

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Agenda Management** | Not enough data | 9.3 (40 reviews) | 
| **Virtual Meeting Hosting** | Not enough data | 9.3 (42 reviews) | 
| **Automated Scheduling** | Not enough data | 9.4 (40 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Automated Note-Taking** | Not enough data | 9.3 (40 reviews) | 
| **Voice Recognition** | Not enough data | 9.1 (41 reviews) | 
| **Action Item Tracking** | Not enough data | 9.3 (40 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 9.1 (40 reviews) | 
| **Personalization** | Not enough data | 9.0 (42 reviews) | 
| **Smart Summaries** | Not enough data | 9.2 (44 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Language Translation** | Not enough data | 9.1 (40 reviews) | 
| **Real-Time Transcription** | Not enough data | 9.1 (40 reviews) | 
| **Accessibility Guidelines Compliance** | Not enough data | 9.2 (37 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.3 (15 reviews) | 
| **Multi-step Planning** | Not enough data | 9.2 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 9.2 (15 reviews) | 
| **Decision Making** | Not enough data | 9.2 (14 reviews) | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Avaya Unified Communications** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Call Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Mobile Accessibility** | Not enough data | Not enough data | 
| **Accessibility** | Not enough data | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Security and Compliance** | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Support and Reliability** | Not enough data | Not enough data | 
| **Automated attendant** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Avaya Unified Communications** | N/A | N/A |
| **Webex Suite** | 8.6/10 | 293 |

#### Platform Basics - VoIP Providers

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.9 (11 reviews) | 
| **Call Management** | Not enough data | 9.1 (13 reviews) | 
| **Network monitoring** | Not enough data | 9.5 (11 reviews) | 
| **Integrations** | Not enough data | 9.3 (10 reviews) | 
| **Virtual PBX** | Not enough data | 8.9 (9 reviews) | 
| **SIP trunking services** | Not enough data | 8.3 (11 reviews) | 

#### Basic Communication

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Phone Calls** | Not enough data | 8.8 (250 reviews) | 
| **Video Calls** | Not enough data | 8.7 (235 reviews) | 
| **Instant Messaging** | Not enough data | 8.7 (214 reviews) | 
| **Screen Sharing** | Not enough data | 9.0 (262 reviews) | 
| **Conference Calls** | Not enough data | 9.0 (262 reviews) | 
| **Desk-to-Desk Calls** | Not enough data | 8.6 (149 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (7 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (6 reviews) | 

#### Access

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Software Pairing** | Not enough data | 8.3 (165 reviews) | 
| **Browser Extension** | Not enough data | 8.4 (188 reviews) | 
| **Individual Download** | Not enough data | 8.4 (178 reviews) | 

#### Advanced Features

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Hold Music** | Not enough data | 7.9 (135 reviews) | 
| **Automated Attendants** | Not enough data | 8.2 (138 reviews) | 
| **VOiP Number** | Not enough data | 8.7 (180 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Avaya Unified Communications** | 9.3/10 | 8 |
| **Webex Suite** | 9.1/10 | 205 |

#### Agentic AI - UCaaS Platforms

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 9.4 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 9.8 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.8 (7 reviews) | 

#### Extensions

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Tenancy Flexibility** | 9.3 (5 reviews) | 9.0 (147 reviews) | 
| **Native VoIP** | 9.0 (7 reviews) ✓ Verified | 8.9 (163 reviews) | 
| **CCaaS Option** | 8.7 (5 reviews) ✓ Verified | 9.0 (106 reviews) | 

#### Features

| Feature | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Voicemail to Email** | Feature Not Available | 9.0 (160 reviews) | 
| **Voicemail to SMS** | Feature Not Available | 8.9 (103 reviews) | 
| **File Sharing** | 9.3 (5 reviews) ✓ Verified | 9.0 (156 reviews) | 
| **Voice Conferencing** | 9.7 (6 reviews) ✓ Verified | 9.1 (173 reviews) | 
| **Video Conferencing** | 9.7 (6 reviews) ✓ Verified | 9.2 (158 reviews) | 
| **Conference Transcripts** | 9.7 (5 reviews) | 9.1 (144 reviews) | 

---
## Categories
**Shared Categories (3):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Unique to Avaya Unified Communications (1):** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to Webex Suite (7):** [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Virtual Workspaces](https://www.g2.com/categories/virtual-workspaces), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)


---
## Reviewer Demographics

### By Company Size

| Segment | Avaya Unified Communications | Webex Suite | 
|---|---|---|
| **Small-Business** | 18.4% | 18.6% | 
| **Mid-Market** | 21.1% | 30.9% | 
| **Enterprise** | 60.5% | 50.4% | 

### By Industry

#### Avaya Unified Communications

- **Computer Software:** 10.5%
- **Insurance:** 10.5%
- **Information Technology and Services:** 7.9%
- **Utilities:** 5.3%
- **Banking:** 5.3%
- **Marketing and Advertising:** 5.3%
- **Cosmetics:** 5.3%
- **Financial Services:** 5.3%
- **Accounting:** 2.6%
- **Alternative Medicine:** 2.6%
- **Other:** 39.5%

#### Webex Suite

- **Information Technology and Services:** 17.0%
- **Computer Software:** 8.5%
- **Financial Services:** 5.0%
- **Hospital & Health Care:** 4.9%
- **Higher Education:** 3.4%
- **Telecommunications:** 3.1%
- **Education Management:** 3.0%
- **Banking:** 2.9%
- **Insurance:** 2.6%
- **Marketing and Advertising:** 2.6%
- **Other:** 46.9%

---
## Alternatives

### Alternatives to Avaya Unified Communications

- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19174 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56490 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1408 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3584 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1555 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48108 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)

### Alternatives to Webex Suite

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56490 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48108 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19174 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17115 reviews)
- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13246 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1462 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1408 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39177 reviews)

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## Top Discussions

### Avaya Unified Communications

No discussions available for this product.

### Webex Suite

- Title: [Is there a method for taking and saving private notes within Webex Meetings?](https://www.g2.com/discussions/24415-is-there-a-method-for-taking-and-saving-private-notes-within-webex-meetings) — 8 comments, 2 upvotes
  > **Top comment:** "During a meeting, one or more meeting participants with access to the notes feature can take notes on the Notes panel in the meeting window. 

If all..."
- Title: [Is Cisco Webex meetings free?](https://www.g2.com/discussions/is-cisco-webex-meetings-free) — 7 comments
  > **Top comment:** "There are multiple plans. Including Free which has some limitations."
- Title: [What is the best use for Cisco Jabber?](https://www.g2.com/discussions/what-is-the-best-use-for-cisco-jabber) — 7 comments, 1 upvote
  > **Top comment:** "Collaboration across a wide area (ours is statewide.)  I am able to view availability and chat as needed.  Though ours is blocked, it also allows users to..."
- Title: [Is there an oprion of sending reminders before the meeting?](https://www.g2.com/discussions/is-there-an-oprion-of-sending-reminders-before-the-meeting) — 7 comments, 1 upvote
  > **Top comment:** "Yes, you can send reminders.  we always had ours set to do two reminders with the first one being 15 minutes prior to meeting time and the second for 5..."
- Title: [Can I conference in a mobile number from the app](https://www.g2.com/discussions/16219-can-i-conference-in-a-mobile-number-from-the-app) — 7 comments, 2 upvotes
  > **Top comment:** "I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/avaya-unified-communications-vs-cisco-webex-suite)