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Compare Avalara and Zonos 
Featured Products
At a Glance
Market Segments
Mid-Market (49.8% of reviews)
Small-Business (71.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Avalara
Star Rating
(776)4.0 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvalaraZonos
Star Rating
(47)4.8 out of 5
Market Segments
Small-Business (71.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ZonosSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Avalara excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Zonos. Users appreciate features like the streamlined monthly SUT process, which automates tasks and organizes exemption certificates, making tax compliance much easier.
- Users say that Zonos provides an impressive onboarding experience, with many highlighting the smooth setup process and helpful support from team members. This is particularly beneficial for small businesses looking to navigate international shipping and tariffs.
- Reviewers mention that Avalara's customer service is a strong point, with users noting prompt assistance when questions arise. This level of support is crucial for businesses that rely on timely resolutions for tax-related inquiries.
- According to verified reviews, Zonos shines in providing valuable resources through its portal, offering guidance on international shipping and tariffs. Users appreciate the educational materials that help them stay informed and compliant with changing regulations.
- G2 reviewers highlight that while Avalara has a robust feature set, some users feel it can struggle to meet specific workflow needs, indicating potential configuration challenges. This contrasts with Zonos, which users find easier to adapt to their unique business processes.
- Users report that Avalara has a larger market presence, particularly among mid-market businesses, while Zonos is favored by small businesses. This distinction may influence which product is better suited for a company's size and operational complexity.
Pricing
Entry-Level Pricing
Avalara
No pricing availableZonos
No pricing availableFree Trial
Avalara
Free Trial is available
Zonos
No trial information availableRatings
Meets Requirements
8.1
462
9.7
37
Ease of Use
8.0
608
9.3
38
Ease of Setup
7.2
440
9.2
29
Ease of Admin
7.6
284
9.6
28
Quality of Support
6.8
461
9.8
38
Has the product been a good partner in doing business?
7.1
290
9.5
28
Product Direction (% positive)
7.7
458
10.0
37
Features by Category
Import/Export
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Global Trade Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Global Shipping
8.0
16
9.0
5
7.3
17
8.7
5
6.7
16
Not enough data
7.1
16
Not enough data
Payments and Pricing
6.9
15
9.4
6
6.6
16
Not enough data
7.2
17
Not enough data
6.7
16
9.3
5
6.2
17
9.3
5
Global ecommerce management
7.3
16
Not enough data
7.0
15
Not enough data
7.3
16
Not enough data
7.1
15
Not enough data
Portals
7.0
14
Not enough data
6.3
14
Not enough data
Feature Not Available
Not enough data
Tracking
8.3
196
Not enough data
6.5
139
Not enough data
6.8
139
Not enough data
7.6
171
Not enough data
7.3
159
Not enough data
7.6
156
Not enough data
Integrations
7.2
179
Not enough data
Remittance
7.8
177
Not enough data
7.1
165
Not enough data
6.2
140
Not enough data
7.1
154
Not enough data
Agentic AI - Sales Tax and VAT Compliance
7.3
31
Not enough data
6.7
27
Not enough data
Tax Planning
8.7
15
Not enough data
8.8
16
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
Tax Filing
9.2
16
Not enough data
8.9
16
Not enough data
9.0
17
Not enough data
Workflows
8.8
18
Not enough data
9.0
15
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avalara and Zonos are categorized as Cross Border E-Commerce
Reviews
Reviewers' Company Size
Avalara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zonos
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.0%
Retail
11.7%
Accounting
9.1%
Manufacturing
8.1%
Wholesale
6.2%
Other
52.8%
Automotive
13.0%
Sporting Goods
8.7%
Retail
8.7%
Apparel & Fashion
8.7%
Luxury Goods & Jewelry
6.5%
Other
54.3%
Discussions
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
HOW DO I GET STARTED?
1 Comment
JL
Getting started is easy. Our sales team would love to guide you toward the product that best fits your requirements. The available options will depend on...Read more
What does Zonos do?
1 Comment
Official Response from Zonos
Zonos cross-border technology allows businesses to automate and simplify international selling and compliance. Zonos will calculate, collect, and remit all...Read more
What is Zonos Hello?
1 Comment
Official Response from Zonos
Zonos Hello is a free widget that can be added to any website to improve the international shopping experience by providing international shoppers with...Read more
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