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Compare Avalara and Zonos 
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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (71.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Avalara
Star Rating
(768)4.0 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvalaraZonos
Star Rating
(47)4.8 out of 5
Market Segments
Small-Business (71.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ZonosSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Avalara's "Sales Tax" feature is effective but lacks the depth of Zonos' "Global Tax" capabilities, which reviewers mention provide a more comprehensive solution for international transactions.
- Reviewers say that Zonos excels in "Ease of Use" with a score of 9.3, while Avalara's score of 7.8 indicates that users find Zonos more intuitive and user-friendly, particularly for small businesses.
- G2 users highlight Avalara's "Quality of Support" as a significant drawback, scoring only 6.7, whereas Zonos receives high praise with a score of 9.8, indicating a more responsive and helpful support team.
- Users on G2 mention that Zonos' "Integration" capabilities score 9.0, making it easier to connect with various e-commerce platforms, while Avalara's integration features are perceived as less seamless, scoring only 7.1.
- Reviewers mention that Zonos shines in "Global Trade Management" with a perfect score of 10.0 for product direction, suggesting a strong commitment to evolving their offerings, while Avalara's score of 7.6 indicates room for improvement.
- Users say that Avalara's "Pricing" model, with a low score of 5.3, is often seen as less transparent compared to Zonos' competitive pricing structure, which scores 9.3, making it more appealing for budget-conscious buyers.
Pricing
Entry-Level Pricing
Avalara
No pricing availableZonos
No pricing availableFree Trial
Avalara
Free Trial is available
Zonos
No trial information availableRatings
Meets Requirements
8.1
455
9.7
37
Ease of Use
8.0
601
9.3
38
Ease of Setup
7.2
434
9.2
29
Ease of Admin
7.6
283
9.6
28
Quality of Support
6.8
454
9.8
38
Has the product been a good partner in doing business?
7.0
289
9.5
28
Product Direction (% positive)
7.7
451
10.0
37
Features by Category
Import/Export
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Global Trade Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Global Shipping
8.0
16
9.0
5
7.3
17
8.7
5
6.7
16
Not enough data
7.1
16
Not enough data
Payments and Pricing
6.9
15
9.4
6
6.6
16
Not enough data
7.2
17
Not enough data
6.7
16
9.3
5
6.2
17
9.3
5
Global ecommerce management
7.3
16
Not enough data
7.0
15
Not enough data
7.3
16
Not enough data
7.1
15
Not enough data
Portals
7.0
14
Not enough data
6.3
14
Not enough data
7.0
14
Not enough data
Tracking
8.3
194
Not enough data
6.5
139
Not enough data
6.8
139
Not enough data
7.6
170
Not enough data
7.3
159
Not enough data
7.6
154
Not enough data
Integrations
7.2
175
Not enough data
Remittance
7.8
176
Not enough data
7.1
165
Not enough data
6.2
140
Not enough data
7.1
153
Not enough data
Agentic AI - Sales Tax and VAT Compliance
7.3
31
Not enough data
6.6
26
Not enough data
Tax Planning
8.7
15
Not enough data
8.8
16
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
Tax Filing
9.2
16
Not enough data
8.9
16
Not enough data
9.0
17
Not enough data
Workflows
8.8
18
Not enough data
9.0
15
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avalara and Zonos are categorized as Cross Border E-Commerce
Reviews
Reviewers' Company Size
Avalara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zonos
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
11.8%
Computer Software
11.8%
Accounting
9.1%
Manufacturing
8.4%
Wholesale
6.3%
Other
52.6%
Automotive
13.0%
Sporting Goods
8.7%
Retail
8.7%
Apparel & Fashion
8.7%
Luxury Goods & Jewelry
6.5%
Other
54.3%
Discussions
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
HOW DO I GET STARTED?
1 Comment
JL
Getting started is easy. Our sales team would love to guide you toward the product that best fits your requirements. The available options will depend on...Read more
What does Zonos do?
1 Comment
Official Response from Zonos
Zonos cross-border technology allows businesses to automate and simplify international selling and compliance. Zonos will calculate, collect, and remit all...Read more
What is Zonos Hello?
1 Comment
Official Response from Zonos
Zonos Hello is a free widget that can be added to any website to improve the international shopping experience by providing international shoppers with...Read more
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