Compare Avalara and Zamp 
At a Glance
Market Segments
Mid-Market (50.2% of reviews)
Small-Business (91.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Avalara
Star Rating
(790)4.0 out of 5
Market Segments
Mid-Market (50.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvalaraZamp
Star Rating
(41)4.9 out of 5
Market Segments
Small-Business (91.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZampSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Avalara excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Zamp. Users appreciate features like the streamlined monthly sales tax process and the organization of exemption certificates, which enhance their day-to-day operations.
- Users say that Zamp stands out for its exceptional customer support, with many highlighting the ease of reaching out to support members when needed. This proactive approach to customer service is a major plus, as it ensures users feel supported throughout their experience.
- According to verified reviews, Avalara's implementation process is generally seen as more challenging, with some users mentioning configuration difficulties. In contrast, Zamp's onboarding process is praised for its simplicity and the eagerness of the support team to assist users from the start.
- Reviewers mention that while Avalara has a robust feature set, including effective sales tax automation, Zamp's focus on small businesses allows it to cater specifically to their needs, providing peace of mind with sales tax registration across multiple states.
- Users highlight that Avalara's reporting and analytics capabilities are beneficial for tracking sales tax obligations, but Zamp's dashboard improvements based on customer feedback demonstrate a commitment to user experience that resonates well with its audience.
- G2 reviewers note that while Avalara has a larger market presence, Zamp's strong performance in user satisfaction metrics, particularly in support and ease of use, makes it a compelling choice for small businesses looking for a more personalized experience.
Pricing
Entry-Level Pricing
Avalara
No pricing availableZamp
No pricing availableFree Trial
Avalara
Free Trial is available
Zamp
No trial information availableRatings
Meets Requirements
8.1
471
9.8
31
Ease of Use
8.0
617
9.6
33
Ease of Setup
7.2
447
9.7
33
Ease of Admin
7.6
288
9.8
16
Quality of Support
6.8
470
9.9
31
Has the product been a good partner in doing business?
7.1
294
10.0
16
Product Direction (% positive)
7.8
467
10.0
32
Features by Category
Global Shipping
8.0
16
Not enough data
7.3
17
Not enough data
6.7
16
Not enough data
7.1
16
Not enough data
Payments and Pricing
6.9
15
Not enough data
6.6
16
Not enough data
7.2
17
Not enough data
6.7
16
Not enough data
6.2
17
Not enough data
Global ecommerce management
7.3
16
Not enough data
7.0
15
Not enough data
7.3
16
Not enough data
7.1
15
Not enough data
Portals
7.0
14
Not enough data
6.3
14
Not enough data
Feature Not Available
Not enough data
Tracking
8.3
200
9.7
26
6.5
139
8.1
20
6.8
138
8.8
20
7.7
173
8.9
22
7.3
159
9.2
22
7.6
156
9.5
23
Integrations
7.1
183
8.9
23
Remittance
7.8
181
9.9
26
7.1
164
9.9
24
6.2
139
Feature Not Available
7.1
155
9.3
22
Agentic AI - Sales Tax and VAT Compliance
7.4
32
7.4
13
6.8
28
Feature Not Available
Tax Planning
8.7
15
Not enough data
8.8
16
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
Tax Filing
9.2
16
Not enough data
8.9
16
Not enough data
9.0
17
Not enough data
Workflows
8.8
18
Not enough data
9.0
15
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avalara and Zamp are categorized as Sales Tax and VAT Compliance
Unique Categories
Zamp has no unique categories
Reviews
Reviewers' Company Size
Avalara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zamp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.1%
Retail
11.7%
Accounting
9.0%
Manufacturing
8.6%
Wholesale
6.1%
Other
52.5%
Retail
26.5%
Consumer Goods
17.6%
Apparel & Fashion
8.8%
Printing
5.9%
Food & Beverages
5.9%
Other
35.3%
Discussions
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
Zamp has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
