G2 reviewers report that Avalara excels in overall user satisfaction, reflected in its higher G2 Score and a significant number of recent reviews. Users appreciate features like the streamlined monthly SUT process, which automates tasks and keeps exemption certificates organized.
Users say that UltraTax CS offers a seamless integration with other Thomson Reuters applications, which greatly enhances workflow efficiency. Reviewers highlight the ease of data entry and the ability to rollover information from year to year, making it a convenient choice for small businesses.
According to verified reviews, Avalara stands out for its user-friendly interface, with many users noting the ease of tracking resales by client accr number. This feature significantly simplifies tax management for mid-market companies.
Reviewers mention that while UltraTax CS has a solid interface, it sometimes lacks the depth of features found in Avalara, particularly in areas like automation and reporting. Users have expressed a desire for more robust functionalities to meet their evolving needs.
G2 reviewers highlight that both products offer quality support, but Avalara's customer service receives particular praise for responsiveness and helpfulness when questions arise, enhancing the overall user experience.
Users report that while UltraTax CS has a slightly easier setup process, Avalara's comprehensive features and automation capabilities ultimately provide a more powerful solution for businesses looking to streamline their tax processes.
Pricing
Entry-Level Pricing
Avalara
No pricing available
UltraTax CS
No pricing available
Free Trial
Avalara
Free Trial is available
UltraTax CS
No trial information available
Ratings
Meets Requirements
8.1
471
7.7
50
Ease of Use
8.0
617
7.6
51
Ease of Setup
7.2
447
7.6
14
Ease of Admin
7.6
288
6.0
7
Quality of Support
6.8
470
6.7
49
Has the product been a good partner in doing business?
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
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