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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (62.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Avalara
Star Rating
(768)4.0 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvalaraTrolley
Star Rating
(46)4.6 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Year
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Avalara's "Quality of Support" is rated at 6.7, which is significantly lower than Trolley's impressive 9.4. Reviewers mention that Trolley's support team is responsive and helpful, making it easier for businesses to resolve issues quickly.
- Reviewers mention that Avalara's "Ease of Use" score of 7.8 falls short compared to Trolley's 9.3. Users on G2 highlight that Trolley's user interface is intuitive, allowing for a smoother onboarding experience.
- G2 users report that Avalara's "Payment Processing" features, particularly "Batch Processing" at 8.9, are effective but not as robust as Trolley's "Automated Workflows" which received a perfect score of 9.9. Users say that Trolley's automation capabilities streamline their payment processes significantly.
- Users say that Avalara's "Tax Compliance" score of 9.1 is commendable, but Trolley's overall tax planning features, especially "Strategies" at 9.0, provide more comprehensive solutions for small businesses looking to optimize their tax obligations.
- Reviewers mention that Avalara's "Integrations" score of 7.1 indicates some limitations, while Trolley shines with a score of 9.0, showcasing its ability to seamlessly connect with various platforms, which users find essential for their operations.
- Users on G2 report that Avalara's "Cost" rating of 5.3 raises concerns about pricing transparency, whereas Trolley's entry-level price of $49.00 is seen as more accessible for small businesses, making it a more attractive option for budget-conscious buyers.
Pricing
Entry-Level Pricing
Avalara
No pricing availableTrolley
Trolley Plus
Contact Us
Per Year
Trolley Plus: bundling enterprise-grade features and volume discounts in a new plan.
- Everything in Standard, plus:
- Transaction/FX volume discounting
- Revenue Stream (secondary revenue tools)
Free Trial
Avalara
Free Trial is available
Trolley
Free Trial is available
Ratings
Meets Requirements
8.1
455
9.2
34
Ease of Use
8.0
601
9.2
36
Ease of Setup
7.2
434
8.1
24
Ease of Admin
7.6
283
9.0
26
Quality of Support
6.8
454
9.4
34
Has the product been a good partner in doing business?
7.0
289
9.2
26
Product Direction (% positive)
7.7
451
8.7
36
Features by Category
Payment Methods
Not enough data
9.6
12
Not enough data
Feature Not Available
Not enough data
9.7
15
Payment Processing
Not enough data
8.9
16
Not enough data
9.7
11
Not enough data
9.9
12
Not enough data
9.8
9
Not enough data
9.3
9
Not enough data
9.0
10
Not enough data
9.8
16
Security and Compliance
Not enough data
Feature Not Available
Not enough data
9.4
9
Not enough data
9.1
13
Not enough data
9.3
12
Not enough data
Feature Not Available
Not enough data
9.8
9
Integration
Not enough data
9.6
8
Not enough data
9.4
11
Not enough data
8.9
11
Payment Types
Not enough data
9.3
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Enterprise Payment
Not enough data
Feature Not Available
Invoice Management
Not enough data
9.3
9
Not enough data
9.1
11
Not enough data
9.1
9
Invoice Processing
Not enough data
8.9
9
Not enough data
9.6
17
Not enough data
9.0
12
Not enough data
9.0
12
Analytics
Not enough data
8.9
9
Not enough data
Feature Not Available
Not enough data
8.8
8
Integration
Not enough data
8.3
13
Not enough data
8.7
14
Not enough data
8.1
8
Risk
Not enough data
7.5
8
Not enough data
9.1
11
Not enough data
8.8
10
Recovery
Not enough data
9.0
7
Not enough data
7.8
10
Audit
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
12
Fraud
Not enough data
9.2
10
Not enough data
9.2
11
Not enough data
9.3
10
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Global Shipping
8.0
16
Not enough data
7.3
17
Not enough data
6.7
16
Not enough data
7.1
16
Not enough data
Payments and Pricing
6.9
15
Not enough data
6.6
16
Not enough data
7.2
17
Not enough data
6.7
16
Not enough data
6.2
17
Not enough data
Global ecommerce management
7.3
16
Not enough data
7.0
15
Not enough data
7.3
16
Not enough data
7.1
15
Not enough data
Portals
7.0
14
Not enough data
6.3
14
Not enough data
7.0
14
Not enough data
Tracking
8.3
194
Not enough data
6.5
139
Not enough data
6.8
139
Not enough data
7.6
170
Not enough data
7.3
159
Not enough data
7.6
154
Not enough data
Integrations
7.2
175
Not enough data
Remittance
7.8
176
Not enough data
7.1
165
Not enough data
6.2
140
Not enough data
7.1
153
Not enough data
Agentic AI - Sales Tax and VAT Compliance
7.3
31
Not enough data
6.6
26
Not enough data
Tax Planning
8.7
15
Feature Not Available
8.8
16
Feature Not Available
9.0
15
Feature Not Available
8.9
15
Not enough data
Tax Filing
9.2
16
Not enough data
8.9
16
Not enough data
9.0
17
Not enough data
Workflows
8.8
18
Not enough data
9.0
15
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avalara and Trolley are categorized as Corporate Tax
Reviews
Reviewers' Company Size
Avalara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trolley
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
11.8%
Computer Software
11.8%
Accounting
9.1%
Manufacturing
8.4%
Wholesale
6.3%
Other
52.6%
Information Technology and Services
11.6%
Translation and Localization
9.3%
Marketing and Advertising
9.3%
Education Management
9.3%
Music
7.0%
Other
53.5%
Discussions
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
Can I use this for receiving money from clients?
1 Comment
SF
At The University of Tennessee Knoxville, it is used to send money to students. We use Flywire to receive funds.Read more
Trolley has no more discussions with answers
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