# Avalara vs ONESOURCE Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Avalara excels in user satisfaction, boasting a significantly higher overall score compared to ONESOURCE. Users appreciate its intuitive interface, stating, "It is easy to use and once setup and understand it is something that only needs to be reviewed for accuracy."
- **Users say** Avalara's automation capabilities are a standout feature, with many highlighting how it simplifies tax calculations on sales quotes and invoices by leveraging customer location data. This functionality helps eliminate guesswork, making the invoicing process smoother.
- **According to verified reviews** , ONESOURCE is noted for its integration within ERP systems, which users find beneficial for accurate and quick tax calculations. One user mentioned, "The ease of use for tax calculations...works accurately and quickly to produce tax amounts needed for our sales orders."
- **Reviewers mention** that while Avalara has a robust support system, with a quality rating that reflects user satisfaction, ONESOURCE's support is perceived as slightly less effective, with users indicating a need for improvement in this area.
- **Users highlight** that Avalara's implementation process is generally quick and straightforward, with many praising the intuitive onboarding wizard that helps new users get started efficiently. In contrast, ONESOURCE has fewer recent reviews, which may indicate less current user experience feedback.
- **G2 reviewers note** that while both products meet user requirements, Avalara's higher ease of use score suggests a more user-friendly experience overall. Users appreciate that Avalara "automatically completes accurate, required taxes through integrations with our existing infrastructure," enhancing daily usability.



| | Avalara | ONESOURCE | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 816 | 30 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Enterprise (59.3% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Avalara

Pros:
- Ease of Use (68 reviews)
- Tax Automation (55 reviews)

Cons:
- Poor Customer Support (52 reviews)
- Improvement Needed (44 reviews)

### ONESOURCE

**Not enough data**

---
## Ratings Comparison
| Rating | Avalara | ONESOURCE | 
|---|---|---|
  | **Meets Requirements** | 8.1 (491 reviews) | 8.4 (15 reviews) | 
  | **Ease of Use** | 8.0 (637 reviews) | 7.4 (15 reviews) | 
  | **Ease of Setup** | 7.2 (460 reviews) | Not enough data | 
  | **Ease of Admin** | 7.6 (291 reviews) | Not enough data | 
  | **Quality of Support** | 6.8 (489 reviews) | 6.8 (14 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.1 (297 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 7.6 (486 reviews) | 6.1 (15 reviews) | 

---
## Pricing

### Avalara

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### ONESOURCE

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Background Check

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **ONESOURCE** | N/A | N/A |

#### Background Check Administration

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Screening and Assessments** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 

#### Background Check Data

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Real-Time Tracking** | Not enough data | Not enough data | 
| **Platform Search** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 

#### Background Check Additional Functionality

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 

#### AI Insight Check - Background Check

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Insight Check** | Not enough data | Not enough data | 

#### AI Investigation and Verification - Background Check

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 

### Cross Border E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 6.8/10 | 17 |
| **ONESOURCE** | N/A | N/A |

#### Global Shipping

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Integration** | 8.0 (16 reviews) | Not enough data | 
| **Reporting** | 7.3 (17 reviews) | Not enough data | 
| **Labels** | 6.7 (16 reviews) | Not enough data | 
| **Returns** | 7.1 (16 reviews) | Not enough data | 

#### Payments and Pricing

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Global Tax** | 6.9 (15 reviews) | Not enough data | 
| **Currency** | 6.6 (16 reviews) | Not enough data | 
| **Payment Methods** | 7.2 (17 reviews) | Not enough data | 
| **Cost** | 6.7 (16 reviews) | Not enough data | 
| **Pricing** | 6.2 (17 reviews) | Not enough data | 

#### Global ecommerce management

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Compliance** | 7.3 (16 reviews) | Not enough data | 
| **Delivery Tracking** | 7.0 (15 reviews) | Not enough data | 
| **Risk** | 7.3 (16 reviews) | Not enough data | 
| **Documents** | 7.1 (15 reviews) | Not enough data | 

#### Portals

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Marketplaces** | 7.0 (14 reviews) | Not enough data | 
| **Branding** | 6.3 (14 reviews) | Not enough data | 
| **Omnichannel** | Feature Not Available | Not enough data | 

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 7.2/10 | 240 |
| **ONESOURCE** | N/A | N/A |

#### Tracking

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Sales Tax** | 8.3 (214 reviews) | Not enough data | 
| **VAT** | 6.5 (139 reviews) | Not enough data | 
| **GST** | 6.8 (138 reviews) | Not enough data | 
| **Exemptions** | 7.7 (176 reviews) | Not enough data | 
| **Adjustments** | 7.3 (159 reviews) | Not enough data | 
| **Localization** | 7.6 (163 reviews) | Not enough data | 

#### Integrations

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Integrations** | 7.1 (189 reviews) | Not enough data | 

#### Remittance

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Returns** | 7.8 (189 reviews) | Not enough data | 
| **Notifications** | 7.1 (165 reviews) | Not enough data | 
| **Global/Cross Borders** | 6.2 (140 reviews) | Not enough data | 
| **Analytics** | 7.1 (156 reviews) | Not enough data | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.6 (29 reviews) | Not enough data | 

### Corporate Tax

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 8.9/10 | 19 |
| **ONESOURCE** | N/A | N/A |

#### Tax Planning

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Strategies** | 8.7 (15 reviews) | Not enough data | 
| **Exemptions** | 8.8 (16 reviews) | Not enough data | 
| **Credits** | 9.0 (15 reviews) | Not enough data | 
| **Estimations** | 8.9 (15 reviews) | Not enough data | 

#### Tax Filing

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Calculations** | 9.2 (16 reviews) | Not enough data | 
| **Rules & Regulations** | 8.9 (16 reviews) | Not enough data | 
| **Reporting** | 9.1 (18 reviews) | Not enough data | 

#### Workflows

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Integrations** | 8.8 (18 reviews) | Not enough data | 
| **Importing** | 9.0 (15 reviews) | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **ONESOURCE** | N/A | N/A |

#### Generative AI

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **ONESOURCE** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Pre-Employment Screening

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **ONESOURCE** | N/A | N/A |

#### Platform

| Feature | Avalara | ONESOURCE | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance), [SAP Store Software](https://www.g2.com/categories/sap-store)

**Unique to Avalara (2):** [Cross Border E-Commerce  Software](https://www.g2.com/categories/cross-border-e-commerce), [Corporate Tax Software](https://www.g2.com/categories/corporate-tax)

**Unique to ONESOURCE (1):** [Background Check Software](https://www.g2.com/categories/background-check)


---
## Reviewer Demographics

### By Company Size

| Segment | Avalara | ONESOURCE | 
|---|---|---|
| **Small-Business** | 37.9% | 22.2% | 
| **Mid-Market** | 50.0% | 18.5% | 
| **Enterprise** | 12.1% | 59.3% | 

### By Industry

#### Avalara

- **Computer Software:** 12.0%
- **Retail:** 11.8%
- **Accounting:** 9.4%
- **Manufacturing:** 8.6%
- **Wholesale:** 6.1%
- **Information Technology and Services:** 4.6%
- **Consumer Goods:** 3.9%
- **Construction:** 3.5%
- **Non-Profit Organization Management:** 2.3%
- **Telecommunications:** 2.0%
- **Other:** 35.9%

#### ONESOURCE

- **Accounting:** 40.7%
- **Oil & Energy:** 7.4%
- **Computer Software:** 7.4%
- **Utilities:** 3.7%
- **Telecommunications:** 3.7%
- **Research:** 3.7%
- **Machinery:** 3.7%
- **Logistics and Supply Chain:** 3.7%
- **Information Technology and Services:** 3.7%
- **Hospital & Health Care:** 3.7%
- **Other:** 18.5%

---
## Alternatives

### Alternatives to Avalara

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (90 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews)
- [TurboTax Business](https://www.g2.com/products/turbotax-business/reviews) — 4.4/5 stars (94 reviews)
- [TaxCloud](https://www.g2.com/products/taxcloud/reviews) — 4.5/5 stars (42 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (237 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)
- [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews) — 4.4/5 stars (277 reviews)

### Alternatives to ONESOURCE

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (90 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)
- [Checkr](https://www.g2.com/products/checkr/reviews) — 4.5/5 stars (399 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6524 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.6/5 stars (5738 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1713 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1362 reviews)

---
## Top Discussions

### Avalara

- Title: [Has anyone using Avalara experience issues with this service recently 2021?](https://www.g2.com/discussions/40448-has-anyone-using-avalara-experience-issues-with-this-service-recently-2021) — 3 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)..."
- Title: [How much does avalara cost?](https://www.g2.com/discussions/how-much-does-avalara-cost) — 2 comments *(includes official response)*
  > **Top comment:** "Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business."
- Title: [Can I refile a return that was filed in an SST state without Avalara's assistance?](https://www.g2.com/discussions/31739-can-i-refile-a-return-that-was-filed-in-an-sst-state-without-avalara-s-assistance) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file..."
- Title: [Do wholesale sales count toward NEXUS?](https://www.g2.com/discussions/31738-do-wholesale-sales-count-toward-nexus) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Since many states include exempt transactions in their economic nexus thresholds, businesses that only make exempt sales into other states can establish..."
- Title: [I didn’t know I was supposed to register — do I need to worry about past sales?](https://www.g2.com/discussions/i-didn-t-know-i-was-supposed-to-register-do-i-need-to-worry-about-past-sales) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and..."

### ONESOURCE

- Title: [Is onesource cloud-based?](https://www.g2.com/discussions/is-onesource-cloud-based) — 1 comment
  > **Top comment:** "Yes, it's cloud-based and we have many integrations to ERP, eCommerce, Spend Management, and HMS solutions to seamlessly manage tax wherever it finds you -..."
- Title: [What is ONESOURCE tax engine?](https://www.g2.com/discussions/what-is-onesource-tax-engine) — 1 comment
  > **Top comment:** "The ONESOURCE solution is an all-in one tax solution where you purchase only what you need based on your particular tax situation.  IF you are looking for a..."
- Title: [What is ONESOURCE software?](https://www.g2.com/discussions/what-is-onesource-software) — 1 comment
  > **Top comment:** "ONESOURCE is the name of our tax solution - whether you need to manage direct taxes on your business or taxes on everything you're selling and shipping to..."
- Title: [WHAT IS Thomson Reuters onesource?](https://www.g2.com/discussions/what-is-thomson-reuters-onesource) — 1 comment
  > **Top comment:** "ONESOURCE is a cloud-based tax determination software that is all-in-one - if you need tax software for your business and/or a determination tax solution, it..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/avalara-vs-thomson-reuters-onesource)