Compare Avalara and ONESOURCE 
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Enterprise (57.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Avalara
Star Rating
(814)4.0 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvalaraONESOURCE
Star Rating
(29)3.8 out of 5
Market Segments
Enterprise (57.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ONESOURCESummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Avalara significantly outperforms Thomson Reuters ONESOURCE in overall user satisfaction, with Avalara receiving a much higher G2 Score. Users appreciate Avalara's ability to streamline the monthly sales and use tax process, highlighting features like automated tracking of exemption certificates.
- Users say that Avalara excels in ease of use, with many praising its intuitive interface and customer service. One reviewer noted, "I like the customer service when a question arises," which reflects the positive support experience that Avalara provides.
- Reviewers mention that Thomson Reuters ONESOURCE is integrated well within ERP systems, making tax calculations straightforward and efficient. However, the overall user experience is less favorable compared to Avalara, as evidenced by its lower satisfaction ratings.
- According to verified reviews, Avalara's implementation process is praised for its quick setup, with users noting how it automates complex tasks, such as tracking resales by client accr number, which reduces manual workload significantly.
- Users highlight that while Thomson Reuters ONESOURCE offers useful features for tax calculations, it struggles to match the level of support and user satisfaction that Avalara consistently delivers, as reflected in the stark difference in the number of recent reviews.
- G2 reviewers indicate that Avalara's product direction is viewed positively, with users feeling confident in its ongoing development and support. In contrast, Thomson Reuters ONESOURCE has received mixed feedback regarding its future direction, which may impact long-term user trust.
Pricing
Entry-Level Pricing
Avalara
No pricing availableONESOURCE
No pricing availableFree Trial
Avalara
Free Trial is available
ONESOURCE
No trial information availableRatings
Meets Requirements
8.1
489
8.3
14
Ease of Use
8.0
635
7.5
14
Ease of Setup
7.2
458
Not enough data
Ease of Admin
7.6
290
Not enough data
Quality of Support
6.8
487
6.7
13
Has the product been a good partner in doing business?
7.1
296
Not enough data
Product Direction (% positive)
7.6
484
5.8
14
Features by Category
Background Check Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Background Check Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Background Check Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Global Shipping
8.0
16
Not enough data
7.3
17
Not enough data
6.7
16
Not enough data
7.1
16
Not enough data
Payments and Pricing
6.9
15
Not enough data
6.6
16
Not enough data
7.2
17
Not enough data
6.7
16
Not enough data
6.2
17
Not enough data
Global ecommerce management
7.3
16
Not enough data
7.0
15
Not enough data
7.3
16
Not enough data
7.1
15
Not enough data
Portals
7.0
14
Not enough data
6.3
14
Not enough data
Feature Not Available
Not enough data
Tracking
8.3
212
Not enough data
6.5
139
Not enough data
6.8
138
Not enough data
7.7
176
Not enough data
7.3
159
Not enough data
7.6
162
Not enough data
Integrations
7.1
188
Not enough data
Remittance
7.8
187
Not enough data
7.1
165
Not enough data
6.2
140
Not enough data
7.1
155
Not enough data
Agentic AI - Sales Tax and VAT Compliance
7.3
33
Not enough data
6.6
29
Not enough data
Tax Planning
8.7
15
Not enough data
8.8
16
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
Tax Filing
9.2
16
Not enough data
8.9
16
Not enough data
9.1
18
Not enough data
Workflows
8.8
18
Not enough data
9.0
15
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avalara and ONESOURCE are categorized as Sales Tax and VAT Compliance and SAP Store
Unique Categories
Avalara is categorized as Cross Border E-Commerce and Corporate Tax
ONESOURCE is categorized as Background Check
Reviews
Reviewers' Company Size
Avalara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ONESOURCE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.0%
Retail
11.7%
Accounting
9.3%
Manufacturing
8.7%
Wholesale
6.1%
Other
52.2%
Accounting
42.3%
Oil & Energy
7.7%
Computer Software
7.7%
Telecommunications
3.8%
Research
3.8%
Other
34.6%
Discussions
How much does avalara cost?
2 Comments
Official Response from Avalara
Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business.Read more
Has anyone using Avalara experience issues with this service recently 2021?
2 Comments
Official Response from Avalara
Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
Official Response from Avalara
Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file...Read more
Is onesource cloud-based?
1 Comment
VW
Yes, it's cloud-based and we have many integrations to ERP, eCommerce, Spend Management, and HMS solutions to seamlessly manage tax wherever it finds you -...Read more
What is ONESOURCE tax engine?
1 Comment
VW
The ONESOURCE solution is an all-in one tax solution where you purchase only what you need based on your particular tax situation. IF you are looking for a...Read more
What is ONESOURCE software?
1 Comment
VW
ONESOURCE is the name of our tax solution - whether you need to manage direct taxes on your business or taxes on everything you're selling and shipping to...Read more
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