# Avalara, TaxValet vs Collective Comparison

| | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 815 | 74 | 67 | 
| **Largest Market Segment** | Mid-Market (49.9% of reviews) | Small-Business (91.9% of reviews) | Small-Business (100.0% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $560.00 1 Company Per Month | No pricing available | 

---
## Top Pros & Cons

### Avalara

Pros:
- Ease of Use (68 reviews)
- Tax Automation (55 reviews)

Cons:
- Poor Customer Support (52 reviews)
- Improvement Needed (44 reviews)

### TaxValet

Pros:
- Helpful (33 reviews)
- Expertise (25 reviews)

Cons:
- Expensive (8 reviews)
- Improvement Needed (5 reviews)

### Collective

**Not enough data**

---
## Ratings Comparison
| Rating | Avalara | TaxValet | Collective | 
|---|---|---|---|
  | **Meets Requirements** | 8.1 (490 reviews) | 9.6 (57 reviews) | Not enough data | 
  | **Ease of Use** | 8.0 (636 reviews) | 9.5 (63 reviews) | Not enough data | 
  | **Ease of Setup** | 7.2 (459 reviews) | 9.2 (53 reviews) | Not enough data | 
  | **Ease of Admin** | 7.6 (291 reviews) | 9.0 (17 reviews) | Not enough data | 
  | **Quality of Support** | 6.8 (488 reviews) | 9.6 (58 reviews) | Not enough data | 
  | **Quality of Work** | Not enough data | Not enough data | 9.3 (64 reviews) | 
  | **Responsiveness** | Not enough data | Not enough data | 9.0 (64 reviews) | 
  | **Expertise of Team** | Not enough data | Not enough data | 9.4 (64 reviews) | 
  | **Execution Ability** | Not enough data | Not enough data | 9.3 (64 reviews) | 
  | **Communication Skills** | Not enough data | Not enough data | 9.2 (64 reviews) | 
  | **Professionalism** | Not enough data | Not enough data | 9.5 (64 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.1 (297 reviews) | 9.3 (20 reviews) | 9.2 (53 reviews) | 
  | **Product Direction (% positive)** | 7.6 (485 reviews) | 9.2 (59 reviews) | Not enough data | 

---
## Pricing

### Avalara

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### TaxValet

#### Entry-Level Pricing

Plan: 360º Sales Tax Compliance Suite

Price: Starting at $560.00 1 Company Per Month

Description: Unlike DIY Sales Tax Software, TaxValet's Sales Tax Compliance Suite includes everything you need to never touch sales tax again. You can think of it like a fractional sales tax department that handles each aspect of the sales tax compliance workflow for you. 

Key Features:
- Automated Filing & Payments
- Dedicated Sales Tax Accountant
- Phone, Email, and Zoom Support

[Learn more about TaxValet](https://www.g2.com/products/taxvalet/reviews)

#### Free Trial

No

### Collective

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Business Services

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **TaxValet** | N/A | N/A |
| **Collective** | N/A | N/A |

#### Planning

| Feature | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | Not enough data | 

#### Delivery

| Feature | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | Not enough data | 

### Cross Border E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 6.8/10 | 17 |
| **TaxValet** | N/A | N/A |
| **Collective** | N/A | N/A |

#### Global Shipping

| Feature | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Integration** | 8.0 (16 reviews) | Not enough data | Not enough data | 
| **Reporting** | 7.3 (17 reviews) | Not enough data | Not enough data | 
| **Labels** | 6.7 (16 reviews) | Not enough data | Not enough data | 
| **Returns** | 7.1 (16 reviews) | Not enough data | Not enough data | 

#### Payments and Pricing

| Feature | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Global Tax** | 6.9 (15 reviews) | Not enough data | Not enough data | 
| **Currency** | 6.6 (16 reviews) | Not enough data | Not enough data | 
| **Payment Methods** | 7.2 (17 reviews) | Not enough data | Not enough data | 
| **Cost** | 6.7 (16 reviews) | Not enough data | Not enough data | 
| **Pricing** | 6.2 (17 reviews) | Not enough data | Not enough data | 

#### Global ecommerce management

| Feature | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Compliance** | 7.3 (16 reviews) | Not enough data | Not enough data | 
| **Delivery Tracking** | 7.0 (15 reviews) | Not enough data | Not enough data | 
| **Risk** | 7.3 (16 reviews) | Not enough data | Not enough data | 
| **Documents** | 7.1 (15 reviews) | Not enough data | Not enough data | 

#### Portals

| Feature | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Marketplaces** | 7.0 (14 reviews) | Not enough data | Not enough data | 
| **Branding** | 6.3 (14 reviews) | Not enough data | Not enough data | 
| **Omnichannel** | Feature Not Available | Not enough data | Not enough data | 

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 7.2/10 | 239 |
| **TaxValet** | N/A | N/A |
| **Collective** | N/A | N/A |

#### Tracking

| Feature | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Sales Tax** | 8.3 (213 reviews) | Not enough data | Not enough data | 
| **VAT** | 6.5 (139 reviews) | Not enough data | Not enough data | 
| **GST** | 6.8 (138 reviews) | Not enough data | Not enough data | 
| **Exemptions** | 7.7 (176 reviews) | Not enough data | Not enough data | 
| **Adjustments** | 7.3 (159 reviews) | Not enough data | Not enough data | 
| **Localization** | 7.6 (163 reviews) | Not enough data | Not enough data | 

#### Integrations

| Feature | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Integrations** | 7.1 (188 reviews) | Not enough data | Not enough data | 

#### Remittance

| Feature | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Returns** | 7.8 (188 reviews) | Not enough data | Not enough data | 
| **Notifications** | 7.1 (165 reviews) | Not enough data | Not enough data | 
| **Global/Cross Borders** | 6.2 (140 reviews) | Not enough data | Not enough data | 
| **Analytics** | 7.1 (156 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.3 (33 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 6.6 (29 reviews) | Not enough data | Not enough data | 

### Corporate Tax

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 8.9/10 | 19 |
| **TaxValet** | N/A | N/A |
| **Collective** | N/A | N/A |

#### Tax Planning

| Feature | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Strategies** | 8.7 (15 reviews) | Not enough data | Not enough data | 
| **Exemptions** | 8.8 (16 reviews) | Not enough data | Not enough data | 
| **Credits** | 9.0 (15 reviews) | Not enough data | Not enough data | 
| **Estimations** | 8.9 (15 reviews) | Not enough data | Not enough data | 

#### Tax Filing

| Feature | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Calculations** | 9.2 (16 reviews) | Not enough data | Not enough data | 
| **Rules & Regulations** | 8.9 (16 reviews) | Not enough data | Not enough data | 
| **Reporting** | 9.1 (18 reviews) | Not enough data | Not enough data | 

#### Workflows

| Feature | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Integrations** | 8.8 (18 reviews) | Not enough data | Not enough data | 
| **Importing** | 9.0 (15 reviews) | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **TaxValet** | N/A | N/A |
| **Collective** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### B2B Services

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **TaxValet** | N/A | N/A |
| **Collective** | N/A | N/A |

#### Team Quality

| Feature | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Change Management Skills** | Not enough data | Not enough data | Not enough data | 
| **Executive Presence** | Not enough data | Not enough data | Not enough data | 
| **Vertical Expertise** | Not enough data | Not enough data | Not enough data | 
| **Technology Partnerships** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Avalara (4):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance), [Cross Border E-Commerce  Software](https://www.g2.com/categories/cross-border-e-commerce), [SAP Store Software](https://www.g2.com/categories/sap-store), [Corporate Tax Software](https://www.g2.com/categories/corporate-tax)

**Unique to TaxValet (1):** [Tax Services Providers](https://www.g2.com/categories/tax-services)

**Unique to Collective (4):** [Accounting Firms ](https://www.g2.com/categories/accounting-firms), [Bookkeeping Services Providers](https://www.g2.com/categories/bookkeeping-services), [Tax Services Providers](https://www.g2.com/categories/tax-services), [Business Process Outsourcing (BPO) Services](https://www.g2.com/categories/business-process-outsourcing-bpo-service)


---
## Reviewer Demographics

### By Company Size

| Segment | Avalara | TaxValet | Collective | 
|---|---|---|---|
| **Small-Business** | 37.9% | 91.9% | 100.0% | 
| **Mid-Market** | 49.9% | 8.1% | 0% | 
| **Enterprise** | 12.2% | 0% | 0% | 

### By Industry

#### Avalara

- **Computer Software:** 12.0%
- **Retail:** 11.8%
- **Accounting:** 9.3%
- **Manufacturing:** 8.6%
- **Wholesale:** 6.1%
- **Information Technology and Services:** 4.7%
- **Consumer Goods:** 3.9%
- **Construction:** 3.5%
- **Non-Profit Organization Management:** 2.3%
- **Telecommunications:** 2.0%
- **Other:** 35.9%

#### TaxValet

- **Retail:** 41.9%
- **Consumer Goods:** 14.9%
- **Apparel & Fashion:** 8.1%
- **Accounting:** 5.4%
- **Computer Software:** 4.1%
- **Wholesale:** 2.7%
- **Health, Wellness and Fitness:** 2.7%
- **Automotive:** 1.4%
- **E-Learning:** 1.4%
- **Electrical/Electronic Manufacturing:** 1.4%
- **Other:** 16.2%

#### Collective

- **Consulting:** 22.4%
- **Marketing and Advertising:** 19.4%
- **Information Technology and Services:** 7.5%
- **Professional Training & Coaching:** 7.5%
- **Computer Software:** 6.0%
- **Design:** 6.0%
- **Entertainment:** 4.5%
- **Management Consulting:** 3.0%
- **Health, Wellness and Fitness:** 3.0%
- **Architecture & Planning:** 1.5%
- **Other:** 19.4%

---
## Alternatives

### Alternatives to Avalara

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (88 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (376 reviews)
- [TurboTax Business](https://www.g2.com/products/turbotax-business/reviews) — 4.4/5 stars (94 reviews)
- [TaxCloud](https://www.g2.com/products/taxcloud/reviews) — 4.5/5 stars (41 reviews)
- [ONESOURCE](https://www.g2.com/products/thomson-reuters-onesource/reviews) — 3.8/5 stars (30 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (237 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)

### Alternatives to TaxValet

- [Pilot](https://www.g2.com/products/pilot/reviews) — 4.7/5 stars (142 reviews)
- [Baker Tilly](https://www.g2.com/products/baker-tilly-baker-tilly/reviews) — 4.7/5 stars (117 reviews)
- [Zeni](https://www.g2.com/products/zeni/reviews) — 4.6/5 stars (81 reviews)
- [Swanson Reed | Specialist R&D Advisors](https://www.g2.com/products/swanson-reed-specialist-r-d-advisors/reviews) — 4.9/5 stars (78 reviews)
- [Deloitte Consulting](https://www.g2.com/products/deloitte-consulting/reviews) — 4.2/5 stars (66 reviews)
- [PricewaterhouseCoopers (PwC)](https://www.g2.com/products/pricewaterhousecoopers-pwc/reviews) — 4.2/5 stars (38 reviews)
- [Indinero](https://www.g2.com/products/indinero/reviews) — 3.9/5 stars (33 reviews)
- [Haven](https://www.g2.com/products/haven-2025-06-02/reviews) — 5.0/5 stars (33 reviews)
- [MSA](https://www.g2.com/products/msa/reviews) — 4.9/5 stars (32 reviews)
- [Inkle](https://www.g2.com/products/inkle-2024-11-18/reviews) — 4.7/5 stars (23 reviews)

### Alternatives to Collective

- [Pilot](https://www.g2.com/products/pilot/reviews) — 4.7/5 stars (142 reviews)
- [Zeni](https://www.g2.com/products/zeni/reviews) — 4.6/5 stars (81 reviews)
- [Coastal](https://www.g2.com/products/coastal/reviews) — 5.0/5 stars (183 reviews)
- [Baker Tilly](https://www.g2.com/products/baker-tilly-baker-tilly/reviews) — 4.7/5 stars (117 reviews)
- [QuickBooks Live Bookkeeping](https://www.g2.com/products/quickbooks-live-bookkeeping/reviews) — 4.0/5 stars (79 reviews)
- [Work for Impact](https://www.g2.com/products/work-for-impact/reviews) — 4.8/5 stars (119 reviews)
- [Accenture](https://www.g2.com/products/accenture/reviews) — 4.2/5 stars (107 reviews)
- [Indinero](https://www.g2.com/products/indinero/reviews) — 3.9/5 stars (33 reviews)
- [Acuity](https://www.g2.com/products/acuity/reviews) — 4.9/5 stars (8 reviews)
- [Swanson Reed | Specialist R&D Advisors](https://www.g2.com/products/swanson-reed-specialist-r-d-advisors/reviews) — 4.9/5 stars (78 reviews)

---
## Top Discussions

### Avalara

- Title: [Has anyone using Avalara experience issues with this service recently 2021?](https://www.g2.com/discussions/40448-has-anyone-using-avalara-experience-issues-with-this-service-recently-2021) — 3 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)..."
- Title: [How much does avalara cost?](https://www.g2.com/discussions/how-much-does-avalara-cost) — 2 comments *(includes official response)*
  > **Top comment:** "Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business."
- Title: [Can I refile a return that was filed in an SST state without Avalara's assistance?](https://www.g2.com/discussions/31739-can-i-refile-a-return-that-was-filed-in-an-sst-state-without-avalara-s-assistance) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file..."
- Title: [Do wholesale sales count toward NEXUS?](https://www.g2.com/discussions/31738-do-wholesale-sales-count-toward-nexus) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Since many states include exempt transactions in their economic nexus thresholds, businesses that only make exempt sales into other states can establish..."
- Title: [I didn’t know I was supposed to register — do I need to worry about past sales?](https://www.g2.com/discussions/i-didn-t-know-i-was-supposed-to-register-do-i-need-to-worry-about-past-sales) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and..."

### TaxValet

No discussions available for this product.

### Collective

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/avalara-vs-taxvalet-vs-collective)