# Avalara vs TaxValet Comparison --- ## AI Generated Summary - **G2 reviewers report** that Avalara excels in overall user satisfaction, boasting a significantly higher G2 Score compared to TaxValet. Users appreciate how Avalara streamlines the monthly sales and use tax process, with one reviewer highlighting its ability to automate tasks and keep exemption certificates organized. - **Users say** that TaxValet shines in its customer support and onboarding experience. Recent feedback indicates that new users find the onboarding process seamless, with one user praising their account representative for being extremely helpful and responsive, making the transition from other software smoother. - **Reviewers mention** that while Avalara has a robust feature set, it sometimes struggles with specific workflow needs, leading to configuration challenges. In contrast, TaxValet's detailed state-by-state breakdown of U.S. sales tax requirements has been a game-changer for users who previously faced compliance alerts with other software. - **According to verified reviews** , TaxValet is particularly favored by small businesses, with a high percentage of its users coming from this segment. This focus allows TaxValet to tailor its features and support to meet the unique needs of smaller enterprises, which some users find more aligned with their requirements than Avalara's mid-market focus. - **G2 reviewers highlight** that Avalara's customer service is a strong point, with users expressing satisfaction when questions arise. However, TaxValet users consistently praise the quality of support, noting that it has been a lifesaver in navigating complex sales tax rules and filing deadlines. - **Users report** that while Avalara has a wealth of features, TaxValet's ease of use and setup are standout attributes. Many users have noted that TaxValet's intuitive interface and straightforward setup process have significantly reduced the time spent on tax compliance tasks, making it a preferred choice for those overwhelmed by the complexities of sales tax management. | | Avalara | TaxValet | |---|---|---| | **Star Rating** | 4.0 out of 5 | 4.8 out of 5 | | **Total Reviews** | 826 | 76 | | **Largest Market Segment** | Mid-Market (50.1% of reviews) | Small-Business (92.1% of reviews) | | **Entry Level Price** | $69.00 1 State Per Month | Starting at $560.00 1 Company Per Month | --- ## Top Pros & Cons ### Avalara Pros: - Ease of Use (68 reviews) - Tax Automation (54 reviews) Cons: - Poor Customer Support (52 reviews) - Improvement Needed (43 reviews) ### TaxValet Pros: - Helpful (33 reviews) - Expertise (25 reviews) Cons: - Expensive (8 reviews) - Improvement Needed (5 reviews) --- ## Ratings Comparison | Rating | Avalara | TaxValet | |---|---|---| | **Meets Requirements** | 8.1 (501 reviews) | 9.6 (57 reviews) | | **Ease of Use** | 7.9 (648 reviews) | 9.5 (63 reviews) | | **Ease of Setup** | 7.2 (472 reviews) | 9.2 (53 reviews) | | **Ease of Admin** | 7.5 (293 reviews) | 9.0 (17 reviews) | | **Quality of Support** | 6.7 (499 reviews) | 9.6 (58 reviews) | | **Quality of Work** | Not enough data | 9.7 (5 reviews) | | **Responsiveness** | Not enough data | 9.7 (5 reviews) | | **Expertise of Team** | Not enough data | 9.3 (5 reviews) | | **Execution Ability** | Not enough data | 9.7 (5 reviews) | | **Communication Skills** | Not enough data | 9.7 (5 reviews) | | **Professionalism** | Not enough data | 9.7 (5 reviews) | | **Has the product been a good partner in doing business?** | 7.1 (299 reviews) | 9.3 (22 reviews) | | **Product Direction (% positive)** | 7.6 (497 reviews) | 9.2 (59 reviews) | --- ## Pricing ### Avalara #### Entry-Level Pricing Plan: Core Compliance + SST Services Price: $69.00 1 State Per Month Description: Everything in the Core Compliance plan plus free state-funded services in up to 25 states for qualified sellers. *Annual revenue less than $50M; Limited integrations Key Features: - Everything in Core Compliance package - SST program enrollment - State-sponsored registration in participating SST states [Browse all 3 editions](https://www.g2.com/products/avalara/pricing) #### Free Trial Yes ### TaxValet #### Entry-Level Pricing Plan: 360º Sales Tax Compliance Suite Price: Starting at $560.00 1 Company Per Month Description: Unlike DIY Sales Tax Software, TaxValet's Sales Tax Compliance Suite includes everything you need to never touch sales tax again. You can think of it like a fractional sales tax department that handles each aspect of the sales tax compliance workflow for you. Key Features: - Automated Filing & Payments - Dedicated Sales Tax Accountant - Phone, Email, and Zoom Support [Learn more about TaxValet](https://www.g2.com/products/taxvalet/reviews) #### Free Trial No --- ## Features Comparison By Category ### Business Services | Product | Score | Reviews | |---|---|---| | **Avalara** | N/A | N/A | | **TaxValet** | N/A | N/A | #### Planning | Feature | Avalara | TaxValet | |---|---|---| | **Needs Assessment** | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | #### Delivery | Feature | Avalara | TaxValet | |---|---|---| | **Technical Expertise** | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | ### Cross Border E-Commerce | Product | Score | Reviews | |---|---|---| | **Avalara** | 6.8/10 | 17 | | **TaxValet** | N/A | N/A | #### Global Shipping | Feature | Avalara | TaxValet | |---|---|---| | **Integration** | 8.0 (16 reviews) | Not enough data | | **Reporting** | 7.3 (17 reviews) | Not enough data | | **Labels** | 6.7 (16 reviews) | Not enough data | | **Returns** | 7.1 (16 reviews) | Not enough data | #### Payments and Pricing | Feature | Avalara | TaxValet | |---|---|---| | **Global Tax** | 6.9 (15 reviews) | Not enough data | | **Currency** | 6.6 (16 reviews) | Not enough data | | **Payment Methods** | 7.2 (17 reviews) | Not enough data | | **Cost** | 6.7 (16 reviews) | Not enough data | | **Pricing** | 6.2 (17 reviews) | Not enough data | #### Global ecommerce management | Feature | Avalara | TaxValet | |---|---|---| | **Compliance** | 7.3 (16 reviews) | Not enough data | | **Delivery Tracking** | 7.0 (15 reviews) | Not enough data | | **Risk** | 7.3 (16 reviews) | Not enough data | | **Documents** | 7.1 (15 reviews) | Not enough data | #### Portals | Feature | Avalara | TaxValet | |---|---|---| | **Marketplaces** | 7.0 (14 reviews) | Not enough data | | **Branding** | 6.3 (14 reviews) | Not enough data | | **Omnichannel** | Feature Not Available | Not enough data | ### Sales Tax and VAT Compliance | Product | Score | Reviews | |---|---|---| | **Avalara** | 7.2/10 | 251 | | **TaxValet** | N/A | N/A | #### Tracking | Feature | Avalara | TaxValet | |---|---|---| | **Sales Tax** | 8.3 (222 reviews) | Not enough data | | **VAT** | 6.5 (140 reviews) | Not enough data | | **GST** | 6.8 (139 reviews) | Not enough data | | **Exemptions** | 7.7 (179 reviews) | Not enough data | | **Adjustments** | 7.3 (160 reviews) | Not enough data | | **Localization** | 7.7 (165 reviews) | Not enough data | | **Consumer Use Tax** | Not enough data | Not enough data | #### Integrations | Feature | Avalara | TaxValet | |---|---|---| | **Integrations** | 7.1 (189 reviews) | Not enough data | #### Remittance | Feature | Avalara | TaxValet | |---|---|---| | **Returns** | 7.8 (195 reviews) | Not enough data | | **Notifications** | 7.1 (165 reviews) | Not enough data | | **Global/Cross Borders** | 6.2 (141 reviews) | Not enough data | | **Analytics** | 7.2 (157 reviews) | Not enough data | #### Agentic AI - Sales Tax and VAT Compliance | Feature | Avalara | TaxValet | |---|---|---| | **Autonomous Task Execution** | 7.3 (34 reviews) | Not enough data | | **Natural Language Interaction** | 6.6 (29 reviews) | Not enough data | #### Additional Functionality | Feature | Avalara | TaxValet | |---|---|---| | **Secure Data Storage** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Credit Card Processing** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Cash Flow Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Exemption Management** | Not enough data | Not enough data | | **Address Validation** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **For eCommerce** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **Document Templates** | Not enough data | Not enough data | | **Tax Calculation** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Tax Compliance** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Tax Filing** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Transaction Tracking** | Not enough data | Not enough data | | **Taxability Verification** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Corporate Tax | Product | Score | Reviews | |---|---|---| | **Avalara** | 8.9/10 | 19 | | **TaxValet** | N/A | N/A | #### Tax Planning | Feature | Avalara | TaxValet | |---|---|---| | **Strategies** | 8.7 (15 reviews) | Not enough data | | **Exemptions** | 8.8 (16 reviews) | Not enough data | | **Credits** | 9.0 (15 reviews) | Not enough data | | **Estimations** | 8.9 (15 reviews) | Not enough data | #### Tax Filing | Feature | Avalara | TaxValet | |---|---|---| | **Calculations** | 9.2 (16 reviews) | Not enough data | | **Rules & Regulations** | 8.9 (16 reviews) | Not enough data | | **Ad hoc Reporting** | 9.1 (18 reviews) | Not enough data | | **Historical Reporting** | Not enough data | Not enough data | | **K-1 Reporting** | Not enough data | Not enough data | #### Workflows | Feature | Avalara | TaxValet | |---|---|---| | **Integrations** | 8.8 (18 reviews) | Not enough data | | **Importing** | 9.0 (15 reviews) | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | Avalara | TaxValet | |---|---|---| | **Tax Compliance** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Multiple User Accounts** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Tax Filing** | Not enough data | Not enough data | | **Client Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Electronic Filing** | Not enough data | Not enough data | | **Tax Planning** | Not enough data | Not enough data | | **Corporate/Business** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **Multiple Data Sources** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Sales Tax Management** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **Deadline Management** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Exception Notification** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Customer Accounts** | Not enough data | Not enough data | | **For Nonprofits** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Electronic Submission** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Payroll & Employer Forms** | Not enough data | Not enough data | | **Tax Forms** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Financial Analysis** | Not enough data | Not enough data | | **Data Verification** | Not enough data | Not enough data | | **Bank Reconciliation** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Payroll Management** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Invoice Processing** | Not enough data | Not enough data | | **Value Added Tax (VAT)** | Not enough data | Not enough data | | **Taxation & Assessment** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Tax Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Property Tax Management** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Time & Expense Tracking** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Receipt Management** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | ### SAP Store | Product | Score | Reviews | |---|---|---| | **Avalara** | N/A | N/A | | **TaxValet** | N/A | N/A | #### Agentic AI - SAP Store | Feature | Avalara | TaxValet | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Feature Not Available | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### B2B Services | Product | Score | Reviews | |---|---|---| | **Avalara** | N/A | N/A | | **TaxValet** | N/A | N/A | #### Team Quality | Feature | Avalara | TaxValet | |---|---|---| | **Change Management Skills** | Not enough data | Not enough data | | **Executive Presence** | Not enough data | Not enough data | | **Vertical Expertise** | Not enough data | Not enough data | | **Technology Partnerships** | Not enough data | Not enough data | --- ## Categories **Unique to Avalara (4):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance), [Cross Border E-Commerce Software](https://www.g2.com/categories/cross-border-e-commerce), [SAP Store Software](https://www.g2.com/categories/sap-store), [Corporate Tax Software](https://www.g2.com/categories/corporate-tax) **Unique to TaxValet (1):** [Tax Services Providers](https://www.g2.com/categories/tax-services) --- ## Reviewer Demographics ### By Company Size | Segment | Avalara | TaxValet | |---|---|---| | **Small-Business** | 37.8% | 92.1% | | **Mid-Market** | 50.1% | 7.9% | | **Enterprise** | 12.1% | 0% | ### By Industry #### Avalara - **Computer Software:** 11.9% - **Retail:** 11.8% - **Accounting:** 9.4% - **Manufacturing:** 8.6% - **Wholesale:** 6.2% - **Information Technology and Services:** 4.6% - **Consumer Goods:** 3.8% - **Construction:** 3.4% - **Non-Profit Organization Management:** 2.2% - **Telecommunications:** 2.0% - **Other:** 36.1% #### TaxValet - **Retail:** 42.1% - **Consumer Goods:** 14.5% - **Apparel & Fashion:** 7.9% - **Accounting:** 5.3% - **Computer Software:** 3.9% - **Wholesale:** 2.6% - **Health, Wellness and Fitness:** 2.6% - **Automotive:** 1.3% - **Building Materials:** 1.3% - **E-Learning:** 1.3% - **Other:** 17.1% --- ## Alternatives ### Alternatives to Avalara - [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews) - [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (253 reviews) - [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (95 reviews) - [Anrok](https://www.g2.com/products/anrok/reviews) — 4.5/5 stars (308 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (382 reviews) - [TurboTax Business](https://www.g2.com/products/turbotax-business/reviews) — 4.4/5 stars (94 reviews) - [TaxCloud](https://www.g2.com/products/taxcloud/reviews) — 4.5/5 stars (43 reviews) - [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (239 reviews) - [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews) - [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews) — 4.4/5 stars (276 reviews) ### Alternatives to TaxValet - [Pilot](https://www.g2.com/products/pilot/reviews) — 4.7/5 stars (142 reviews) - [Baker Tilly](https://www.g2.com/products/baker-tilly-baker-tilly/reviews) — 4.7/5 stars (123 reviews) - [Zeni](https://www.g2.com/products/zeni/reviews) — 4.5/5 stars (82 reviews) - [Collective](https://www.g2.com/products/collective/reviews) — 4.6/5 stars (68 reviews) - [Deloitte Consulting](https://www.g2.com/products/deloitte-consulting/reviews) — 4.2/5 stars (66 reviews) - [Swanson Reed | Specialist R&D Advisors](https://www.g2.com/products/swanson-reed-specialist-r-d-advisors/reviews) — 4.9/5 stars (65 reviews) - [PwC](https://www.g2.com/products/pwc-pwc/reviews) — 4.2/5 stars (39 reviews) - [Haven](https://www.g2.com/products/haven-2025-06-02/reviews) — 5.0/5 stars (33 reviews) - [Indinero](https://www.g2.com/products/indinero/reviews) — 3.9/5 stars (33 reviews) - [MSA](https://www.g2.com/products/msa/reviews) — 4.9/5 stars (32 reviews) --- ## Top Discussions ### Avalara - Title: [Has anyone using Avalara experience issues with this service recently 2021?](https://www.g2.com/discussions/40448-has-anyone-using-avalara-experience-issues-with-this-service-recently-2021) — 3 comments, 2 upvotes *(includes official response)* > **Top comment:** "Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)..." - Title: [How much does avalara cost?](https://www.g2.com/discussions/how-much-does-avalara-cost) — 2 comments *(includes official response)* > **Top comment:** "Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business." - Title: [Can I refile a return that was filed in an SST state without Avalara's assistance?](https://www.g2.com/discussions/31739-can-i-refile-a-return-that-was-filed-in-an-sst-state-without-avalara-s-assistance) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file..." - Title: [Do wholesale sales count toward NEXUS?](https://www.g2.com/discussions/31738-do-wholesale-sales-count-toward-nexus) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Since many states include exempt transactions in their economic nexus thresholds, businesses that only make exempt sales into other states can establish..." - Title: [I didn’t know I was supposed to register — do I need to worry about past sales?](https://www.g2.com/discussions/i-didn-t-know-i-was-supposed-to-register-do-i-need-to-worry-about-past-sales) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and..." ### TaxValet No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/avalara-vs-taxvalet)