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Compare Avalara and TaxRates.io 
Featured Products
At a Glance
Market Segments
Mid-Market (49.9% of reviews)
Small-Business (83.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Avalara
Star Rating
(770)4.0 out of 5
Market Segments
Mid-Market (49.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvalaraTaxRates.io
Star Rating
(14)4.8 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TaxRates.ioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Avalara excels in overall user satisfaction, reflected in its higher G2 Score of 69.04 compared to TaxRates.io's 30.91. Users appreciate Avalara's ability to streamline the monthly sales and use tax process, with one user noting how it automates tasks and organizes exemption certificates effectively.
- Users say that Avalara's customer support is a significant advantage, with many praising the responsiveness and helpfulness of the service team. In contrast, TaxRates.io has received high marks for its quality of support, but with far fewer reviews, making it harder to gauge consistency.
- Reviewers mention that Avalara has a robust implementation process, although some users have faced challenges in matching the software to their specific workflows. On the other hand, TaxRates.io is noted for its sophisticated API solution, which users find simple and effective for automating repetitive tasks.
- According to verified reviews, TaxRates.io shines in its ease of use, with users highlighting its straightforward interface and functionality for handling global VAT rates. However, Avalara also receives commendations for its user-friendly features, particularly in tracking resales by client account numbers.
- Users report that Avalara has a strong presence in the mid-market segment, making it a suitable choice for larger businesses, while TaxRates.io is favored by small businesses. This distinction may influence buyers based on their company size and specific needs.
- Reviewers highlight that while Avalara has a wealth of user feedback with 752 reviews, TaxRates.io's limited 12 reviews may not provide a comprehensive view of its performance. This disparity suggests that Avalara's insights may be more reliable for potential buyers looking for proven solutions.
Pricing
Entry-Level Pricing
Avalara
No pricing availableTaxRates.io
No pricing availableFree Trial
Avalara
Free Trial is available
TaxRates.io
No trial information availableRatings
Meets Requirements
8.1
458
9.5
7
Ease of Use
8.0
604
9.5
7
Ease of Setup
7.2
437
Not enough data
Ease of Admin
7.6
283
Not enough data
Quality of Support
6.8
457
9.4
8
Has the product been a good partner in doing business?
7.0
289
Not enough data
Product Direction (% positive)
7.7
454
10.0
7
Features by Category
Global Shipping
8.0
16
Not enough data
7.3
17
Not enough data
6.7
16
Not enough data
7.1
16
Not enough data
Payments and Pricing
6.9
15
Not enough data
6.6
16
Not enough data
7.2
17
Not enough data
6.7
16
Not enough data
6.2
17
Not enough data
Global ecommerce management
7.3
16
Not enough data
7.0
15
Not enough data
7.3
16
Not enough data
7.1
15
Not enough data
Portals
7.0
14
Not enough data
6.3
14
Not enough data
7.0
14
Not enough data
Tracking
8.3
194
Not enough data
6.5
139
Not enough data
6.8
139
Not enough data
7.6
170
Not enough data
7.3
159
Not enough data
7.6
154
Not enough data
Integrations
7.2
177
Not enough data
Remittance
7.8
176
Not enough data
7.1
165
Not enough data
6.2
140
Not enough data
7.1
153
Not enough data
Agentic AI - Sales Tax and VAT Compliance
7.3
31
Not enough data
6.7
27
Not enough data
Tax Planning
8.7
15
Not enough data
8.8
16
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
Tax Filing
9.2
16
Not enough data
8.9
16
Not enough data
9.0
17
Not enough data
Workflows
8.8
18
Not enough data
9.0
15
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avalara and TaxRates.io are categorized as Corporate Tax
Unique Categories
TaxRates.io has no unique categories
Reviews
Reviewers' Company Size
Avalara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TaxRates.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
11.8%
Computer Software
11.8%
Accounting
9.0%
Manufacturing
8.3%
Wholesale
6.2%
Other
52.8%
Retail
16.7%
Marketing and Advertising
16.7%
Internet
16.7%
Wholesale
8.3%
Information Technology and Services
8.3%
Other
33.3%
Discussions
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
TaxRates.io has no discussions with answers
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