G2 reviewers report that Avalara excels in automating the sales tax process, with users appreciating how it streamlines the monthly SUT process and organizes exemption certificates efficiently. This automation is a significant time-saver for businesses managing multiple transactions.
Users say that TaxCloud stands out for its customer support, highlighting the accessibility of real US-based representatives who provide quick responses. This level of support gives users confidence that their accounts are managed effectively, which is crucial for businesses needing timely assistance.
According to verified reviews, Avalara has a higher overall satisfaction score, indicating that while it may come with a higher price tag, users find value in its comprehensive features and reliability, especially for mid-market businesses.
Reviewers mention that TaxCloud offers a more affordable pricing structure compared to Avalara, making it an attractive option for small businesses. Users appreciate the friendly overage policy on subscription tiers, which helps manage costs effectively.
G2 reviewers highlight that while Avalara has a robust feature set, some users have experienced challenges with its setup process, suggesting that it may not be as intuitive for new users compared to TaxCloud, which is noted for its straightforward integration.
Users report that TaxCloud's focus on small businesses allows it to cater specifically to their needs, with features like easy integration with platforms such as WooCommerce, making it a practical choice for smaller e-commerce operations.
Pricing
Entry-Level Pricing
Avalara
No pricing available
TaxCloud
Starter
Starting at $19.00
Per Month
Ideal for businesses and online marketplace sellers looking for simple sales tax compliance.
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
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