# Avalara vs TaxCloud Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Avalara excels in automating tax calculations, making it a reliable choice for businesses that want to minimize manual errors. Users appreciate how it integrates seamlessly with existing systems, allowing for accurate tax completion without constant oversight.
- **Users say** that TaxCloud stands out for its exceptional customer support, with many highlighting the quick response times and personalized assistance. Reviewers mention having a dedicated representative who follows up on issues, which enhances the overall support experience.
- **According to verified reviews** , Avalara has a more robust overall performance, reflected in its higher G2 Score. Users note that once set up, it requires minimal intervention, allowing teams to focus on other tasks while ensuring compliance with tax regulations.
- **Reviewers mention** that TaxCloud is particularly well-suited for small businesses, offering a cost-effective solution that meets their specific needs. Users appreciate features like the ability to upload tax exemption forms, which streamlines their processes and saves time.
- **G2 reviewers highlight** that while Avalara has a slightly lower ease of setup rating, it still provides a user-friendly experience once implemented. Users find that the initial setup can be complex, but the long-term benefits of automation and accuracy outweigh the challenges.
- **Users report** that TaxCloud's focus on small business needs, such as tracking state requirements and handling filings, makes it a practical choice for those with limited resources. However, some users feel that Avalara's broader capabilities may be more beneficial for mid-market companies looking for comprehensive solutions.



| | Avalara | TaxCloud | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 816 | 42 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Small-Business (80.5% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $79.00 Per Month | 

---
## Top Pros & Cons

### Avalara

Pros:
- Ease of Use (68 reviews)
- Tax Automation (55 reviews)

Cons:
- Poor Customer Support (52 reviews)
- Improvement Needed (44 reviews)

### TaxCloud

Pros:
- Customer Support (7 reviews)
- Helpful (4 reviews)

Cons:
- Expensive (2 reviews)
- Billing Issues (1 reviews)

---
## Ratings Comparison
| Rating | Avalara | TaxCloud | 
|---|---|---|
  | **Meets Requirements** | 8.1 (491 reviews) | 8.8 (33 reviews) | 
  | **Ease of Use** | 8.0 (637 reviews) | 8.6 (35 reviews) | 
  | **Ease of Setup** | 7.2 (460 reviews) | 8.9 (26 reviews) | 
  | **Ease of Admin** | 7.6 (291 reviews) | 7.6 (11 reviews) | 
  | **Quality of Support** | 6.8 (489 reviews) | 8.5 (33 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.1 (297 reviews) | 8.3 (12 reviews) | 
  | **Product Direction (% positive)** | 7.6 (486 reviews) | 8.2 (33 reviews) | 

---
## Pricing

### Avalara

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### TaxCloud

#### Entry-Level Pricing

Plan: Premium

Price: Starting at $79.00 Per Month

Description: Perfect for growing mid-sized businesses needing real-time calculations and multi-state reporting and automated filing.

Key Features:
- Real-time tax calculation
- Real-time tax integrations incl. QuickBooks Online
- Nationwide filing and audit support

[Browse all 2 editions](https://www.g2.com/products/taxcloud/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Cross Border E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 6.8/10 | 17 |
| **TaxCloud** | N/A | N/A |

#### Global Shipping

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Integration** | 8.0 (16 reviews) | Not enough data | 
| **Reporting** | 7.3 (17 reviews) | Not enough data | 
| **Labels** | 6.7 (16 reviews) | Not enough data | 
| **Returns** | 7.1 (16 reviews) | Not enough data | 

#### Payments and Pricing

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Global Tax** | 6.9 (15 reviews) | Not enough data | 
| **Currency** | 6.6 (16 reviews) | Not enough data | 
| **Payment Methods** | 7.2 (17 reviews) | Not enough data | 
| **Cost** | 6.7 (16 reviews) | Not enough data | 
| **Pricing** | 6.2 (17 reviews) | Not enough data | 

#### Global ecommerce management

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Compliance** | 7.3 (16 reviews) | Not enough data | 
| **Delivery Tracking** | 7.0 (15 reviews) | Not enough data | 
| **Risk** | 7.3 (16 reviews) | Not enough data | 
| **Documents** | 7.1 (15 reviews) | Not enough data | 

#### Portals

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Marketplaces** | 7.0 (14 reviews) | Not enough data | 
| **Branding** | 6.3 (14 reviews) | Not enough data | 
| **Omnichannel** | Feature Not Available | Not enough data | 

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 7.2/10 | 240 |
| **TaxCloud** | 9.5/10 | 24 |

#### Tracking

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Sales Tax** | 8.3 (214 reviews) | 9.8 (24 reviews) | 
| **VAT** | 6.5 (139 reviews) | 8.9 (16 reviews) | 
| **GST** | 6.8 (138 reviews) | 9.7 (15 reviews) | 
| **Exemptions** | 7.7 (176 reviews) | 9.7 (16 reviews) | 
| **Adjustments** | 7.3 (159 reviews) | 9.6 (12 reviews) | 
| **Localization** | 7.6 (163 reviews) | 9.7 (18 reviews) | 

#### Integrations

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Integrations** | 7.1 (189 reviews) | 9.6 (19 reviews) | 

#### Remittance

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Returns** | 7.8 (189 reviews) | 9.6 (16 reviews) | 
| **Notifications** | 7.1 (165 reviews) | 9.6 (16 reviews) | 
| **Global/Cross Borders** | 6.2 (140 reviews) | 8.6 (11 reviews) | 
| **Analytics** | 7.1 (156 reviews) | 9.3 (16 reviews) | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.6 (29 reviews) | Not enough data | 

### Corporate Tax

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 8.9/10 | 19 |
| **TaxCloud** | N/A | N/A |

#### Tax Planning

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Strategies** | 8.7 (15 reviews) | Not enough data | 
| **Exemptions** | 8.8 (16 reviews) | Not enough data | 
| **Credits** | 9.0 (15 reviews) | Not enough data | 
| **Estimations** | 8.9 (15 reviews) | Not enough data | 

#### Tax Filing

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Calculations** | 9.2 (16 reviews) | Not enough data | 
| **Rules & Regulations** | 8.9 (16 reviews) | Not enough data | 
| **Reporting** | 9.1 (18 reviews) | Not enough data | 

#### Workflows

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Integrations** | 8.8 (18 reviews) | Not enough data | 
| **Importing** | 9.0 (15 reviews) | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **TaxCloud** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance)

**Unique to Avalara (3):** [Cross Border E-Commerce  Software](https://www.g2.com/categories/cross-border-e-commerce), [SAP Store Software](https://www.g2.com/categories/sap-store), [Corporate Tax Software](https://www.g2.com/categories/corporate-tax)



---
## Reviewer Demographics

### By Company Size

| Segment | Avalara | TaxCloud | 
|---|---|---|
| **Small-Business** | 37.9% | 80.5% | 
| **Mid-Market** | 50.0% | 17.1% | 
| **Enterprise** | 12.1% | 2.4% | 

### By Industry

#### Avalara

- **Computer Software:** 12.0%
- **Retail:** 11.8%
- **Accounting:** 9.4%
- **Manufacturing:** 8.6%
- **Wholesale:** 6.1%
- **Information Technology and Services:** 4.6%
- **Consumer Goods:** 3.9%
- **Construction:** 3.5%
- **Non-Profit Organization Management:** 2.3%
- **Telecommunications:** 2.0%
- **Other:** 35.9%

#### TaxCloud

- **Retail:** 36.1%
- **Accounting:** 11.1%
- **Food & Beverages:** 8.3%
- **Cosmetics:** 5.6%
- **Computer Software:** 5.6%
- **Publishing:** 2.8%
- **Packaging and Containers:** 2.8%
- **Marketing and Advertising:** 2.8%
- **Insurance:** 2.8%
- **Food Production:** 2.8%
- **Other:** 19.4%

---
## Alternatives

### Alternatives to Avalara

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (90 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews)
- [TurboTax Business](https://www.g2.com/products/turbotax-business/reviews) — 4.4/5 stars (94 reviews)
- [ONESOURCE](https://www.g2.com/products/thomson-reuters-onesource/reviews) — 3.8/5 stars (30 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (237 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)
- [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews) — 4.4/5 stars (277 reviews)

### Alternatives to TaxCloud

- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (328 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (237 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (90 reviews)
- [FastSpring](https://www.g2.com/products/fastspring/reviews) — 4.5/5 stars (187 reviews)
- [Lappa](https://www.g2.com/products/lappa/reviews) — 4.9/5 stars (151 reviews)
- [DAVO Sales Tax](https://www.g2.com/products/davo-sales-tax/reviews) — 4.8/5 stars (116 reviews)

---
## Top Discussions

### Avalara

- Title: [Has anyone using Avalara experience issues with this service recently 2021?](https://www.g2.com/discussions/40448-has-anyone-using-avalara-experience-issues-with-this-service-recently-2021) — 3 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)..."
- Title: [How much does avalara cost?](https://www.g2.com/discussions/how-much-does-avalara-cost) — 2 comments *(includes official response)*
  > **Top comment:** "Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business."
- Title: [Can I refile a return that was filed in an SST state without Avalara's assistance?](https://www.g2.com/discussions/31739-can-i-refile-a-return-that-was-filed-in-an-sst-state-without-avalara-s-assistance) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file..."
- Title: [Do wholesale sales count toward NEXUS?](https://www.g2.com/discussions/31738-do-wholesale-sales-count-toward-nexus) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Since many states include exempt transactions in their economic nexus thresholds, businesses that only make exempt sales into other states can establish..."
- Title: [I didn’t know I was supposed to register — do I need to worry about past sales?](https://www.g2.com/discussions/i-didn-t-know-i-was-supposed-to-register-do-i-need-to-worry-about-past-sales) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and..."

### TaxCloud

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/avalara-vs-taxcloud)