# Avalara vs TaxCloud Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Avalara excels in automating tax calculations, making it a reliable choice for businesses that want to minimize manual errors. Users appreciate how it integrates seamlessly with existing systems, allowing for accurate tax completion without constant oversight.
- **Users say** that TaxCloud stands out for its exceptional customer support, with many highlighting the quick response times and personalized assistance. Reviewers mention having a dedicated representative who follows up on issues, which enhances the overall support experience.
- **According to verified reviews** , Avalara has a more robust overall performance, reflected in its higher G2 Score. Users note that once set up, it requires minimal intervention, allowing teams to focus on other tasks while ensuring compliance with tax regulations.
- **Reviewers mention** that TaxCloud is particularly well-suited for small businesses, offering a cost-effective solution that meets their specific needs. Users appreciate features like the ability to upload tax exemption forms, which streamlines their processes and saves time.
- **G2 reviewers highlight** that while Avalara has a slightly lower ease of setup rating, it still provides a user-friendly experience once implemented. Users find that the initial setup can be complex, but the long-term benefits of automation and accuracy outweigh the challenges.
- **Users report** that TaxCloud's focus on small business needs, such as tracking state requirements and handling filings, makes it a practical choice for those with limited resources. However, some users feel that Avalara's broader capabilities may be more beneficial for mid-market companies looking for comprehensive solutions.



| | Avalara | TaxCloud | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 826 | 43 | 
| **Largest Market Segment** | Mid-Market (50.1% of reviews) | Small-Business (81.0% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $79.00 Per Month | 

---
## Top Pros & Cons

### Avalara

Pros:
- Ease of Use (109 reviews)
- Tax Automation (84 reviews)

Cons:
- Poor Customer Support (92 reviews)
- Improvement Needed (66 reviews)

### TaxCloud

Pros:
- Customer Support (7 reviews)
- Helpful (4 reviews)

Cons:
- Expensive (2 reviews)
- Billing Issues (1 reviews)

---
## Ratings Comparison
| Rating | Avalara | TaxCloud | 
|---|---|---|
  | **Meets Requirements** | 8.1 (501 reviews) | 8.9 (34 reviews) | 
  | **Ease of Use** | 8.0 (648 reviews) | 8.6 (36 reviews) | 
  | **Ease of Setup** | 7.2 (471 reviews) | 9.0 (27 reviews) | 
  | **Ease of Admin** | 7.6 (292 reviews) | 7.8 (12 reviews) | 
  | **Quality of Support** | 6.8 (499 reviews) | 8.6 (34 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.1 (298 reviews) | 8.5 (13 reviews) | 
  | **Product Direction (% positive)** | 7.6 (497 reviews) | 8.3 (34 reviews) | 

---
## Pricing

### Avalara

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### TaxCloud

#### Entry-Level Pricing

Plan: Premium

Price: Starting at $79.00 Per Month

Description: Perfect for growing mid-sized businesses needing real-time calculations and multi-state reporting and automated filing.

Key Features:
- Real-time tax calculation
- Real-time tax integrations incl. QuickBooks Online
- Nationwide filing and audit support

[Browse all 2 editions](https://www.g2.com/products/taxcloud/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Cross Border E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 6.8/10 | 17 |
| **TaxCloud** | N/A | N/A |

#### Global Shipping

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Integration** | 8.0 (16 reviews) | Not enough data | 
| **Reporting** | 7.3 (17 reviews) | Not enough data | 
| **Labels** | 6.7 (16 reviews) | Not enough data | 
| **Returns** | 7.1 (16 reviews) | Not enough data | 

#### Payments and Pricing

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Global Tax** | 6.9 (15 reviews) | Not enough data | 
| **Currency** | 6.6 (16 reviews) | Not enough data | 
| **Payment Methods** | 7.2 (17 reviews) | Not enough data | 
| **Cost** | 6.7 (16 reviews) | Not enough data | 
| **Pricing** | 6.2 (17 reviews) | Not enough data | 

#### Global ecommerce management

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Compliance** | 7.3 (16 reviews) | Not enough data | 
| **Delivery Tracking** | 7.0 (15 reviews) | Not enough data | 
| **Risk** | 7.3 (16 reviews) | Not enough data | 
| **Documents** | 7.1 (15 reviews) | Not enough data | 

#### Portals

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Marketplaces** | 7.0 (14 reviews) | Not enough data | 
| **Branding** | 6.3 (14 reviews) | Not enough data | 
| **Omnichannel** | Feature Not Available | Not enough data | 

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 7.2/10 | 250 |
| **TaxCloud** | 9.5/10 | 25 |

#### Tracking

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Sales Tax** | 8.3 (222 reviews) | 9.8 (25 reviews) | 
| **VAT** | 6.5 (140 reviews) | 8.9 (16 reviews) | 
| **GST** | 6.8 (139 reviews) | 9.7 (15 reviews) | 
| **Exemptions** | 7.7 (179 reviews) | 9.7 (16 reviews) | 
| **Adjustments** | 7.3 (160 reviews) | 9.6 (12 reviews) | 
| **Localization** | 7.7 (165 reviews) | 9.7 (18 reviews) | 
| **Consumer Use Tax** | Not enough data | Not enough data | 

#### Integrations

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Integrations** | 7.1 (189 reviews) | 9.6 (19 reviews) | 

#### Remittance

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Returns** | 7.9 (194 reviews) | 9.6 (16 reviews) | 
| **Notifications** | 7.1 (165 reviews) | 9.6 (16 reviews) | 
| **Global/Cross Borders** | 6.2 (141 reviews) | 8.6 (11 reviews) | 
| **Analytics** | 7.2 (157 reviews) | 9.3 (16 reviews) | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (34 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.6 (29 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Secure Data Storage** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Cash Flow Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Exemption Management** | Not enough data | Not enough data | 
| **Address Validation** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Tax Calculation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Tax Compliance** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Tax Filing** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Transaction Tracking** | Not enough data | Not enough data | 
| **Taxability Verification** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Corporate Tax

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 8.9/10 | 19 |
| **TaxCloud** | N/A | N/A |

#### Tax Planning

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Strategies** | 8.7 (15 reviews) | Not enough data | 
| **Exemptions** | 8.8 (16 reviews) | Not enough data | 
| **Credits** | 9.0 (15 reviews) | Not enough data | 
| **Estimations** | 8.9 (15 reviews) | Not enough data | 

#### Tax Filing

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Calculations** | 9.2 (16 reviews) | Not enough data | 
| **Rules & Regulations** | 8.9 (16 reviews) | Not enough data | 
| **Ad hoc Reporting** | 9.1 (18 reviews) | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **K-1 Reporting** | Not enough data | Not enough data | 

#### Workflows

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Integrations** | 8.8 (18 reviews) | Not enough data | 
| **Importing** | 9.0 (15 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Tax Compliance** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Tax Filing** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Electronic Filing** | Not enough data | Not enough data | 
| **Tax Planning** | Not enough data | Not enough data | 
| **Corporate/Business** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Sales Tax Management** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Deadline Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Exception Notification** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **For Nonprofits** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Electronic Submission** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Payroll & Employer Forms** | Not enough data | Not enough data | 
| **Tax Forms** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Financial Analysis** | Not enough data | Not enough data | 
| **Data Verification** | Not enough data | Not enough data | 
| **Bank Reconciliation** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Value Added Tax (VAT)** | Not enough data | Not enough data | 
| **Taxation & Assessment** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Tax Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Property Tax Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Time & Expense Tracking** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **TaxCloud** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance)

**Unique to Avalara (3):** [Cross Border E-Commerce  Software](https://www.g2.com/categories/cross-border-e-commerce), [SAP Store Software](https://www.g2.com/categories/sap-store), [Corporate Tax Software](https://www.g2.com/categories/corporate-tax)



---
## Reviewer Demographics

### By Company Size

| Segment | Avalara | TaxCloud | 
|---|---|---|
| **Small-Business** | 37.8% | 81.0% | 
| **Mid-Market** | 50.1% | 16.7% | 
| **Enterprise** | 12.1% | 2.4% | 

### By Industry

#### Avalara

- **Computer Software:** 12.0%
- **Retail:** 11.8%
- **Accounting:** 9.4%
- **Manufacturing:** 8.6%
- **Wholesale:** 6.2%
- **Information Technology and Services:** 4.6%
- **Consumer Goods:** 3.8%
- **Construction:** 3.4%
- **Non-Profit Organization Management:** 2.2%
- **Telecommunications:** 2.0%
- **Other:** 36.0%

#### TaxCloud

- **Retail:** 35.1%
- **Accounting:** 10.8%
- **Food & Beverages:** 8.1%
- **Marketing and Advertising:** 5.4%
- **Cosmetics:** 5.4%
- **Computer Software:** 5.4%
- **Publishing:** 2.7%
- **Packaging and Containers:** 2.7%
- **Insurance:** 2.7%
- **Food Production:** 2.7%
- **Other:** 18.9%

---
## Alternatives

### Alternatives to Avalara

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (467 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (92 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.5/5 stars (309 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (381 reviews)
- [TurboTax Business](https://www.g2.com/products/turbotax-business/reviews) — 4.4/5 stars (94 reviews)
- [ONESOURCE](https://www.g2.com/products/thomson-reuters-onesource/reviews) — 3.8/5 stars (30 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (240 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)
- [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews) — 4.4/5 stars (276 reviews)

### Alternatives to TaxCloud

- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (467 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (381 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.5/5 stars (309 reviews)
- [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (329 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (240 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (92 reviews)
- [Lappa](https://www.g2.com/products/lappa/reviews) — 4.9/5 stars (156 reviews)
- [FastSpring](https://www.g2.com/products/fastspring/reviews) — 4.5/5 stars (187 reviews)
- [DAVO Sales Tax](https://www.g2.com/products/davo-sales-tax/reviews) — 4.8/5 stars (116 reviews)

---
## Top Discussions

### Avalara

- Title: [Has anyone using Avalara experience issues with this service recently 2021?](https://www.g2.com/discussions/40448-has-anyone-using-avalara-experience-issues-with-this-service-recently-2021) — 3 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)..."
- Title: [How much does avalara cost?](https://www.g2.com/discussions/how-much-does-avalara-cost) — 2 comments *(includes official response)*
  > **Top comment:** "Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business."
- Title: [Can I refile a return that was filed in an SST state without Avalara's assistance?](https://www.g2.com/discussions/31739-can-i-refile-a-return-that-was-filed-in-an-sst-state-without-avalara-s-assistance) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file..."
- Title: [Do wholesale sales count toward NEXUS?](https://www.g2.com/discussions/31738-do-wholesale-sales-count-toward-nexus) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Since many states include exempt transactions in their economic nexus thresholds, businesses that only make exempt sales into other states can establish..."
- Title: [I didn’t know I was supposed to register — do I need to worry about past sales?](https://www.g2.com/discussions/i-didn-t-know-i-was-supposed-to-register-do-i-need-to-worry-about-past-sales) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and..."

### TaxCloud

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/avalara-vs-taxcloud)