# Avalara vs TaxCloud Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Avalara excels in automating the sales tax process, with users appreciating how it streamlines the monthly SUT process and organizes exemption certificates efficiently. This automation is a significant time-saver for businesses managing multiple transactions.
- **Users say** that TaxCloud stands out for its customer support, highlighting the accessibility of real US-based representatives who provide quick responses. This level of support gives users confidence that their accounts are managed effectively, which is crucial for businesses needing timely assistance.
- **According to verified reviews** , Avalara has a higher overall satisfaction score, indicating that while it may come with a higher price tag, users find value in its comprehensive features and reliability, especially for mid-market businesses.
- **Reviewers mention** that TaxCloud offers a more affordable pricing structure compared to Avalara, making it an attractive option for small businesses. Users appreciate the friendly overage policy on subscription tiers, which helps manage costs effectively.
- **G2 reviewers highlight** that while Avalara has a robust feature set, some users have experienced challenges with its setup process, suggesting that it may not be as intuitive for new users compared to TaxCloud, which is noted for its straightforward integration.
- **Users report** that TaxCloud's focus on small businesses allows it to cater specifically to their needs, with features like easy integration with platforms such as WooCommerce, making it a practical choice for smaller e-commerce operations.



| | Avalara | TaxCloud | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 813 | 34 | 
| **Largest Market Segment** | Mid-Market (50.1% of reviews) | Small-Business (75.8% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $79.00 Per Month | 

---
## Top Pros & Cons

### Avalara

Pros:
- Ease of Use (109 reviews)
- Tax Automation (84 reviews)

Cons:
- Poor Customer Support (92 reviews)
- Improvement Needed (66 reviews)

### TaxCloud

Pros:
- Customer Support (7 reviews)
- Helpful (4 reviews)

Cons:
- Expensive (2 reviews)
- Billing Issues (1 reviews)

---
## Ratings Comparison
| Rating | Avalara | TaxCloud | 
|---|---|---|
  | **Meets Requirements** | 8.1 (488 reviews) | 8.7 (27 reviews) | 
  | **Ease of Use** | 8.0 (634 reviews) | 8.4 (29 reviews) | 
  | **Ease of Setup** | 7.2 (457 reviews) | 8.9 (20 reviews) | 
  | **Ease of Admin** | 7.6 (290 reviews) | 7.8 (9 reviews) | 
  | **Quality of Support** | 6.8 (486 reviews) | 8.3 (27 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.1 (296 reviews) | 8.0 (10 reviews) | 
  | **Product Direction (% positive)** | 7.6 (483 reviews) | 7.8 (27 reviews) | 

---
## Pricing

### Avalara

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### TaxCloud

#### Entry-Level Pricing

Plan: Premium

Price: Starting at $79.00 Per Month

Description: Perfect for growing mid-sized businesses needing real-time calculations and multi-state reporting and automated filing.

Key Features:
- Real-time tax calculation
- Real-time tax integrations incl. QuickBooks Online
- Nationwide filing and audit support

[Browse all 2 editions](https://www.g2.com/products/taxcloud/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Cross Border E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 6.8/10 | 17 |
| **TaxCloud** | N/A | N/A |

#### Global Shipping

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Integration** | 8.0 (16 reviews) | Not enough data | 
| **Reporting** | 7.3 (17 reviews) | Not enough data | 
| **Labels** | 6.7 (16 reviews) | Not enough data | 
| **Returns** | 7.1 (16 reviews) | Not enough data | 

#### Payments and Pricing

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Global Tax** | 6.9 (15 reviews) | Not enough data | 
| **Currency** | 6.6 (16 reviews) | Not enough data | 
| **Payment Methods** | 7.2 (17 reviews) | Not enough data | 
| **Cost** | 6.7 (16 reviews) | Not enough data | 
| **Pricing** | 6.2 (17 reviews) | Not enough data | 

#### Global ecommerce management

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Compliance** | 7.3 (16 reviews) | Not enough data | 
| **Delivery Tracking** | 7.0 (15 reviews) | Not enough data | 
| **Risk** | 7.3 (16 reviews) | Not enough data | 
| **Documents** | 7.1 (15 reviews) | Not enough data | 

#### Portals

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Marketplaces** | 7.0 (14 reviews) | Not enough data | 
| **Branding** | 6.3 (14 reviews) | Not enough data | 
| **Omnichannel** | Feature Not Available | Not enough data | 

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 7.2/10 | 237 |
| **TaxCloud** | 9.4/10 | 18 |

#### Tracking

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Sales Tax** | 8.3 (211 reviews) | 9.7 (18 reviews) | 
| **VAT** | 6.5 (139 reviews) | 8.8 (15 reviews) | 
| **GST** | 6.8 (138 reviews) | 9.6 (14 reviews) | 
| **Exemptions** | 7.7 (176 reviews) | 9.6 (14 reviews) | 
| **Adjustments** | 7.3 (159 reviews) | 9.6 (12 reviews) | 
| **Localization** | 7.6 (161 reviews) | 9.7 (15 reviews) | 

#### Integrations

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Integrations** | 7.1 (188 reviews) | 9.6 (15 reviews) | 

#### Remittance

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Returns** | 7.8 (187 reviews) | 9.6 (15 reviews) | 
| **Notifications** | 7.1 (165 reviews) | 9.6 (16 reviews) | 
| **Global/Cross Borders** | 6.2 (140 reviews) | 8.6 (11 reviews) | 
| **Analytics** | 7.1 (155 reviews) | 9.2 (15 reviews) | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.6 (29 reviews) | Not enough data | 

### Corporate Tax

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 8.9/10 | 19 |
| **TaxCloud** | N/A | N/A |

#### Tax Planning

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Strategies** | 8.7 (15 reviews) | Not enough data | 
| **Exemptions** | 8.8 (16 reviews) | Not enough data | 
| **Credits** | 9.0 (15 reviews) | Not enough data | 
| **Estimations** | 8.9 (15 reviews) | Not enough data | 

#### Tax Filing

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Calculations** | 9.2 (16 reviews) | Not enough data | 
| **Rules & Regulations** | 8.9 (16 reviews) | Not enough data | 
| **Reporting** | 9.1 (18 reviews) | Not enough data | 

#### Workflows

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Integrations** | 8.8 (18 reviews) | Not enough data | 
| **Importing** | 9.0 (15 reviews) | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **TaxCloud** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Avalara | TaxCloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance)

**Unique to Avalara (3):** [Cross Border E-Commerce  Software](https://www.g2.com/categories/cross-border-e-commerce), [SAP Store Software](https://www.g2.com/categories/sap-store), [Corporate Tax Software](https://www.g2.com/categories/corporate-tax)



---
## Reviewer Demographics

### By Company Size

| Segment | Avalara | TaxCloud | 
|---|---|---|
| **Small-Business** | 37.7% | 75.8% | 
| **Mid-Market** | 50.1% | 21.2% | 
| **Enterprise** | 12.2% | 3.0% | 

### By Industry

#### Avalara

- **Computer Software:** 12.0%
- **Retail:** 11.7%
- **Accounting:** 9.3%
- **Manufacturing:** 8.7%
- **Wholesale:** 6.1%
- **Information Technology and Services:** 4.5%
- **Consumer Goods:** 3.9%
- **Construction:** 3.5%
- **Non-Profit Organization Management:** 2.3%
- **Telecommunications:** 2.0%
- **Other:** 36.0%

#### TaxCloud

- **Retail:** 43.3%
- **Food & Beverages:** 10.0%
- **Accounting:** 10.0%
- **Computer Software:** 6.7%
- **Sporting Goods:** 3.3%
- **Publishing:** 3.3%
- **Marketing and Advertising:** 3.3%
- **Insurance:** 3.3%
- **Cosmetics:** 3.3%
- **Consumer Goods:** 3.3%
- **Other:** 10.0%

---
## Alternatives

### Alternatives to Avalara

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (250 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (88 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (287 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (375 reviews)
- [TurboTax Business](https://www.g2.com/products/turbotax-business/reviews) — 4.4/5 stars (94 reviews)
- [ONESOURCE](https://www.g2.com/products/thomson-reuters-onesource/reviews) — 3.8/5 stars (29 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (236 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)
- [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews) — 4.4/5 stars (277 reviews)

### Alternatives to TaxCloud

- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (250 reviews)
- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (375 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (287 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (236 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (88 reviews)
- [FastSpring](https://www.g2.com/products/fastspring/reviews) — 4.5/5 stars (187 reviews)
- [Lappa](https://www.g2.com/products/lappa/reviews) — 4.9/5 stars (150 reviews)
- [DAVO Sales Tax](https://www.g2.com/products/davo-sales-tax/reviews) — 4.8/5 stars (115 reviews)
- [DualEntry](https://www.g2.com/products/dualentry/reviews) — 4.9/5 stars (123 reviews)

---
## Top Discussions

### Avalara

- Title: [How much does avalara cost?](https://www.g2.com/discussions/how-much-does-avalara-cost) — 2 comments *(includes official response)*
  > **Top comment:** "Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business."
- Title: [Has anyone using Avalara experience issues with this service recently 2021?](https://www.g2.com/discussions/40448-has-anyone-using-avalara-experience-issues-with-this-service-recently-2021) — 2 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)..."
- Title: [Can I refile a return that was filed in an SST state without Avalara's assistance?](https://www.g2.com/discussions/31739-can-i-refile-a-return-that-was-filed-in-an-sst-state-without-avalara-s-assistance) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file..."
- Title: [Do wholesale sales count toward NEXUS?](https://www.g2.com/discussions/31738-do-wholesale-sales-count-toward-nexus) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Since many states include exempt transactions in their economic nexus thresholds, businesses that only make exempt sales into other states can establish..."
- Title: [I didn’t know I was supposed to register — do I need to worry about past sales?](https://www.g2.com/discussions/i-didn-t-know-i-was-supposed-to-register-do-i-need-to-worry-about-past-sales) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and..."

### TaxCloud

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/avalara-vs-taxcloud)