# Avalara vs TaxAct Business Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Avalara excels in automating tax calculations, making it a reliable choice for businesses that want to minimize manual errors. Users appreciate how it integrates seamlessly with existing systems, stating that it "automatically completes accurate, required taxes through integrations with our existing infrastructure."
- **Users say** that TaxAct Business is particularly user-friendly, especially for those new to tax preparation. Many find the software easy to navigate, with one reviewer noting that it has a "short learning curve if you have new preparers," which can be a significant advantage for small businesses.
- **Reviewers mention** that Avalara's implementation process is straightforward, allowing users to focus on accuracy rather than setup hassles. One user highlighted that "once setup and understood, it is something that only needs to be reviewed for accuracy," indicating a smooth transition into daily use.
- **According to verified reviews** , TaxAct Business shines in customer support, with users noting that while response times can vary, the support team is effective at resolving issues. This is particularly beneficial for small businesses that may need more hands-on assistance during tax season.
- **G2 reviewers highlight** that Avalara's overall satisfaction ratings are significantly higher, reflecting a more favorable user experience. Users appreciate the software's ability to "take the guesswork out of creating invoices," which is crucial for maintaining compliance and efficiency.
- **Users report** that while TaxAct Business is well-priced and offers a free version, it may not meet the needs of larger businesses as effectively as Avalara. One user mentioned that they would revert back to TaxAct if not using their current software, emphasizing its ease of use but also hinting at limitations for more complex tax scenarios.



| | Avalara | TaxAct Business | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 3.7 out of 5 | 
| **Total Reviews** | 825 | 11 | 
| **Largest Market Segment** | Mid-Market (50.3% of reviews) | Small-Business (72.7% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Avalara

Pros:
- Ease of Use (68 reviews)
- Tax Automation (55 reviews)

Cons:
- Poor Customer Support (52 reviews)
- Improvement Needed (44 reviews)

### TaxAct Business

**Not enough data**

---
## Ratings Comparison
| Rating | Avalara | TaxAct Business | 
|---|---|---|
  | **Meets Requirements** | 8.1 (499 reviews) | 7.8 (9 reviews) | 
  | **Ease of Use** | 8.0 (646 reviews) | 8.9 (9 reviews) | 
  | **Ease of Setup** | 7.2 (469 reviews) | Not enough data | 
  | **Ease of Admin** | 7.6 (291 reviews) | Not enough data | 
  | **Quality of Support** | 6.8 (497 reviews) | 8.3 (8 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.1 (297 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 7.6 (495 reviews) | 7.4 (9 reviews) | 

---
## Pricing

### Avalara

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### TaxAct Business

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Cross Border E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 6.8/10 | 17 |
| **TaxAct Business** | N/A | N/A |

#### Global Shipping

| Feature | Avalara | TaxAct Business | 
|---|---|---|
| **Integration** | 8.0 (16 reviews) | Not enough data | 
| **Reporting** | 7.3 (17 reviews) | Not enough data | 
| **Labels** | 6.7 (16 reviews) | Not enough data | 
| **Returns** | 7.1 (16 reviews) | Not enough data | 

#### Payments and Pricing

| Feature | Avalara | TaxAct Business | 
|---|---|---|
| **Global Tax** | 6.9 (15 reviews) | Not enough data | 
| **Currency** | 6.6 (16 reviews) | Not enough data | 
| **Payment Methods** | 7.2 (17 reviews) | Not enough data | 
| **Cost** | 6.7 (16 reviews) | Not enough data | 
| **Pricing** | 6.2 (17 reviews) | Not enough data | 

#### Global ecommerce management

| Feature | Avalara | TaxAct Business | 
|---|---|---|
| **Compliance** | 7.3 (16 reviews) | Not enough data | 
| **Delivery Tracking** | 7.0 (15 reviews) | Not enough data | 
| **Risk** | 7.3 (16 reviews) | Not enough data | 
| **Documents** | 7.1 (15 reviews) | Not enough data | 

#### Portals

| Feature | Avalara | TaxAct Business | 
|---|---|---|
| **Marketplaces** | 7.0 (14 reviews) | Not enough data | 
| **Branding** | 6.3 (14 reviews) | Not enough data | 
| **Omnichannel** | Feature Not Available | Not enough data | 

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 7.2/10 | 249 |
| **TaxAct Business** | N/A | N/A |

#### Tracking

| Feature | Avalara | TaxAct Business | 
|---|---|---|
| **Sales Tax** | 8.3 (221 reviews) | Not enough data | 
| **VAT** | 6.5 (140 reviews) | Not enough data | 
| **GST** | 6.8 (139 reviews) | Not enough data | 
| **Exemptions** | 7.7 (178 reviews) | Not enough data | 
| **Adjustments** | 7.3 (160 reviews) | Not enough data | 
| **Localization** | 7.6 (164 reviews) | Not enough data | 

#### Integrations

| Feature | Avalara | TaxAct Business | 
|---|---|---|
| **Integrations** | 7.1 (189 reviews) | Not enough data | 

#### Remittance

| Feature | Avalara | TaxAct Business | 
|---|---|---|
| **Returns** | 7.8 (193 reviews) | Not enough data | 
| **Notifications** | 7.1 (165 reviews) | Not enough data | 
| **Global/Cross Borders** | 6.2 (141 reviews) | Not enough data | 
| **Analytics** | 7.2 (157 reviews) | Not enough data | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | Avalara | TaxAct Business | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (34 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.6 (29 reviews) | Not enough data | 

### Corporate Tax

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 8.9/10 | 19 |
| **TaxAct Business** | N/A | N/A |

#### Tax Planning

| Feature | Avalara | TaxAct Business | 
|---|---|---|
| **Strategies** | 8.7 (15 reviews) | Not enough data | 
| **Exemptions** | 8.8 (16 reviews) | Not enough data | 
| **Credits** | 9.0 (15 reviews) | Not enough data | 
| **Estimations** | 8.9 (15 reviews) | Not enough data | 

#### Tax Filing

| Feature | Avalara | TaxAct Business | 
|---|---|---|
| **Calculations** | 9.2 (16 reviews) | Not enough data | 
| **Rules & Regulations** | 8.9 (16 reviews) | Not enough data | 
| **Reporting** | 9.1 (18 reviews) | Not enough data | 

#### Workflows

| Feature | Avalara | TaxAct Business | 
|---|---|---|
| **Integrations** | 8.8 (18 reviews) | Not enough data | 
| **Importing** | 9.0 (15 reviews) | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **TaxAct Business** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Avalara | TaxAct Business | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Corporate Tax Software](https://www.g2.com/categories/corporate-tax)

**Unique to Avalara (3):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance), [Cross Border E-Commerce  Software](https://www.g2.com/categories/cross-border-e-commerce), [SAP Store Software](https://www.g2.com/categories/sap-store)



---
## Reviewer Demographics

### By Company Size

| Segment | Avalara | TaxAct Business | 
|---|---|---|
| **Small-Business** | 37.6% | 72.7% | 
| **Mid-Market** | 50.3% | 9.1% | 
| **Enterprise** | 12.1% | 18.2% | 

### By Industry

#### Avalara

- **Computer Software:** 12.1%
- **Retail:** 11.8%
- **Accounting:** 9.4%
- **Manufacturing:** 8.7%
- **Wholesale:** 6.0%
- **Information Technology and Services:** 4.6%
- **Consumer Goods:** 3.8%
- **Construction:** 3.4%
- **Non-Profit Organization Management:** 2.2%
- **Telecommunications:** 2.0%
- **Other:** 36.0%

#### TaxAct Business

- **Accounting:** 18.2%
- **Staffing and Recruiting:** 9.1%
- **Non-Profit Organization Management:** 9.1%
- **Medical Practice:** 9.1%
- **Management Consulting:** 9.1%
- **Law Practice:** 9.1%
- **Information Technology and Services:** 9.1%
- **Hospital & Health Care:** 9.1%
- **Financial Services:** 9.1%
- **Dairy:** 9.1%

---
## Alternatives

### Alternatives to Avalara

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (92 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (378 reviews)
- [TurboTax Business](https://www.g2.com/products/turbotax-business/reviews) — 4.4/5 stars (94 reviews)
- [TaxCloud](https://www.g2.com/products/taxcloud/reviews) — 4.5/5 stars (42 reviews)
- [ONESOURCE](https://www.g2.com/products/thomson-reuters-onesource/reviews) — 3.8/5 stars (30 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (238 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)

### Alternatives to TaxAct Business

- [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews) — 4.4/5 stars (277 reviews)
- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [Intuit Lacerte Tax](https://www.g2.com/products/intuit-lacerte-tax/reviews) — 4.3/5 stars (187 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Drake Tax](https://www.g2.com/products/drake-tax/reviews) — 4.6/5 stars (27 reviews)
- [Intuit ProSeries Tax](https://www.g2.com/products/intuit-proseries-tax/reviews) — 4.2/5 stars (86 reviews)
- [CCH ProSystem fx Tax](https://www.g2.com/products/cch-prosystem-fx-tax/reviews) — 4.1/5 stars (133 reviews)
- [TurboTax Business](https://www.g2.com/products/turbotax-business/reviews) — 4.4/5 stars (94 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (92 reviews)
- [Caseware](https://www.g2.com/products/caseware/reviews) — 4.0/5 stars (70 reviews)

---
## Top Discussions

### Avalara

- Title: [Has anyone using Avalara experience issues with this service recently 2021?](https://www.g2.com/discussions/40448-has-anyone-using-avalara-experience-issues-with-this-service-recently-2021) — 3 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)..."
- Title: [How much does avalara cost?](https://www.g2.com/discussions/how-much-does-avalara-cost) — 2 comments *(includes official response)*
  > **Top comment:** "Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business."
- Title: [Can I refile a return that was filed in an SST state without Avalara's assistance?](https://www.g2.com/discussions/31739-can-i-refile-a-return-that-was-filed-in-an-sst-state-without-avalara-s-assistance) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file..."
- Title: [Do wholesale sales count toward NEXUS?](https://www.g2.com/discussions/31738-do-wholesale-sales-count-toward-nexus) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Since many states include exempt transactions in their economic nexus thresholds, businesses that only make exempt sales into other states can establish..."
- Title: [I didn’t know I was supposed to register — do I need to worry about past sales?](https://www.g2.com/discussions/i-didn-t-know-i-was-supposed-to-register-do-i-need-to-worry-about-past-sales) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and..."

### TaxAct Business

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/avalara-vs-taxact-business)