# Avalara, Sovos vs ONESOURCE Comparison

| | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.2 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 815 | 88 | 30 | 
| **Largest Market Segment** | Mid-Market (49.9% of reviews) | Mid-Market (45.9% of reviews) | Enterprise (59.3% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Avalara

Pros:
- Ease of Use (109 reviews)
- Tax Automation (84 reviews)

Cons:
- Poor Customer Support (92 reviews)
- Improvement Needed (66 reviews)

### Sovos

Pros:
- Customer Support (4 reviews)
- Helpful (2 reviews)

Cons:
- Improvement Needed (3 reviews)
- Complex Interface (2 reviews)

### ONESOURCE

**Not enough data**

---
## Ratings Comparison
| Rating | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
  | **Meets Requirements** | 8.1 (490 reviews) | 8.6 (76 reviews) | 8.4 (15 reviews) | 
  | **Ease of Use** | 8.0 (636 reviews) | 8.0 (77 reviews) | 7.4 (15 reviews) | 
  | **Ease of Setup** | 7.2 (459 reviews) | 7.5 (42 reviews) | Not enough data | 
  | **Ease of Admin** | 7.6 (291 reviews) | 7.6 (37 reviews) | Not enough data | 
  | **Quality of Support** | 6.8 (488 reviews) | 8.4 (76 reviews) | 6.8 (14 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.1 (297 reviews) | 8.1 (38 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 7.6 (485 reviews) | 7.7 (67 reviews) | 6.1 (15 reviews) | 

---
## Pricing

### Avalara

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Sovos

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ONESOURCE

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Background Check

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **Sovos** | N/A | N/A |
| **ONESOURCE** | N/A | N/A |

#### Background Check Administration

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Screening and Assessments** | Not enough data | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | Not enough data | 

#### Background Check Data

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Real-Time Tracking** | Not enough data | Not enough data | Not enough data | 
| **Platform Search** | Not enough data | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | Not enough data | 

#### Background Check Additional Functionality

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | Not enough data | 

#### AI Insight Check - Background Check

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Insight Check** | Not enough data | Not enough data | Not enough data | 

#### AI Investigation and Verification - Background Check

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | 

### Cross Border E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 6.8/10 | 17 |
| **Sovos** | N/A | N/A |
| **ONESOURCE** | N/A | N/A |

#### Global Shipping

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Integration** | 8.0 (16 reviews) | Not enough data | Not enough data | 
| **Reporting** | 7.3 (17 reviews) | Not enough data | Not enough data | 
| **Labels** | 6.7 (16 reviews) | Not enough data | Not enough data | 
| **Returns** | 7.1 (16 reviews) | Not enough data | Not enough data | 

#### Payments and Pricing

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Global Tax** | 6.9 (15 reviews) | Not enough data | Not enough data | 
| **Currency** | 6.6 (16 reviews) | Not enough data | Not enough data | 
| **Payment Methods** | 7.2 (17 reviews) | Not enough data | Not enough data | 
| **Cost** | 6.7 (16 reviews) | Not enough data | Not enough data | 
| **Pricing** | 6.2 (17 reviews) | Not enough data | Not enough data | 

#### Global ecommerce management

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Compliance** | 7.3 (16 reviews) | Not enough data | Not enough data | 
| **Delivery Tracking** | 7.0 (15 reviews) | Not enough data | Not enough data | 
| **Risk** | 7.3 (16 reviews) | Not enough data | Not enough data | 
| **Documents** | 7.1 (15 reviews) | Not enough data | Not enough data | 

#### Portals

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Marketplaces** | 7.0 (14 reviews) | Not enough data | Not enough data | 
| **Branding** | 6.3 (14 reviews) | Not enough data | Not enough data | 
| **Omnichannel** | Feature Not Available | Not enough data | Not enough data | 

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 7.2/10 | 239 |
| **Sovos** | 7.7/10 | 27 |
| **ONESOURCE** | N/A | N/A |

#### Tracking

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Sales Tax** | 8.3 (213 reviews) | 8.5 (23 reviews) | Not enough data | 
| **VAT** | 6.5 (139 reviews) | 8.0 (9 reviews) | Not enough data | 
| **GST** | 6.8 (138 reviews) | 8.1 (13 reviews) | Not enough data | 
| **Exemptions** | 7.7 (176 reviews) | 7.4 (20 reviews) | Not enough data | 
| **Adjustments** | 7.3 (159 reviews) | 7.4 (16 reviews) | Not enough data | 
| **Localization** | 7.6 (163 reviews) | 7.1 (17 reviews) | Not enough data | 

#### Integrations

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Integrations** | 7.1 (188 reviews) | 6.9 (21 reviews) | Not enough data | 

#### Remittance

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Returns** | 7.8 (188 reviews) | 8.4 (17 reviews) | Not enough data | 
| **Notifications** | 7.1 (165 reviews) | 7.6 (15 reviews) | Not enough data | 
| **Global/Cross Borders** | 6.2 (140 reviews) | 8.0 (9 reviews) | Not enough data | 
| **Analytics** | 7.1 (156 reviews) | 7.8 (10 reviews) | Not enough data | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.3 (33 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 6.6 (29 reviews) | Not enough data | Not enough data | 

### Corporate Tax

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 8.9/10 | 19 |
| **Sovos** | 8.5/10 | 9 |
| **ONESOURCE** | N/A | N/A |

#### Tax Planning

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Strategies** | 8.7 (15 reviews) | 9.0 (5 reviews) | Not enough data | 
| **Exemptions** | 8.8 (16 reviews) | 8.7 (5 reviews) | Not enough data | 
| **Credits** | 9.0 (15 reviews) | 7.6 (9 reviews) | Not enough data | 
| **Estimations** | 8.9 (15 reviews) | 8.0 (9 reviews) | Not enough data | 

#### Tax Filing

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Calculations** | 9.2 (16 reviews) | 8.7 (9 reviews) | Not enough data | 
| **Rules & Regulations** | 8.9 (16 reviews) | 8.9 (9 reviews) | Not enough data | 
| **Reporting** | 9.1 (18 reviews) | 9.1 (9 reviews) | Not enough data | 

#### Workflows

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Integrations** | 8.8 (18 reviews) | 7.8 (9 reviews) | Not enough data | 
| **Importing** | 9.0 (15 reviews) | 8.3 (9 reviews) | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **Sovos** | N/A | N/A |
| **ONESOURCE** | N/A | N/A |

#### Generative AI

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **Sovos** | N/A | N/A |
| **ONESOURCE** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Pre-Employment Screening

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **Sovos** | N/A | N/A |
| **ONESOURCE** | N/A | N/A |

#### Platform

| Feature | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance)

**Unique to Avalara (3):** [Cross Border E-Commerce  Software](https://www.g2.com/categories/cross-border-e-commerce), [SAP Store Software](https://www.g2.com/categories/sap-store), [Corporate Tax Software](https://www.g2.com/categories/corporate-tax)

**Unique to Sovos (1):** [Corporate Tax Software](https://www.g2.com/categories/corporate-tax)

**Unique to ONESOURCE (2):** [SAP Store Software](https://www.g2.com/categories/sap-store), [Background Check Software](https://www.g2.com/categories/background-check)


---
## Reviewer Demographics

### By Company Size

| Segment | Avalara | Sovos | ONESOURCE | 
|---|---|---|---|
| **Small-Business** | 37.9% | 11.8% | 22.2% | 
| **Mid-Market** | 49.9% | 45.9% | 18.5% | 
| **Enterprise** | 12.2% | 42.4% | 59.3% | 

### By Industry

#### Avalara

- **Computer Software:** 12.0%
- **Retail:** 11.8%
- **Accounting:** 9.3%
- **Manufacturing:** 8.6%
- **Wholesale:** 6.1%
- **Information Technology and Services:** 4.7%
- **Consumer Goods:** 3.9%
- **Construction:** 3.5%
- **Non-Profit Organization Management:** 2.3%
- **Telecommunications:** 2.0%
- **Other:** 35.9%

#### Sovos

- **Accounting:** 8.2%
- **Insurance:** 8.2%
- **Wholesale:** 5.9%
- **Construction:** 5.9%
- **Machinery:** 5.9%
- **Retail:** 5.9%
- **Manufacturing:** 4.7%
- **Banking:** 3.5%
- **Computer Software:** 3.5%
- **Electrical/Electronic Manufacturing:** 3.5%
- **Other:** 44.7%

#### ONESOURCE

- **Accounting:** 40.7%
- **Oil & Energy:** 7.4%
- **Computer Software:** 7.4%
- **Utilities:** 3.7%
- **Telecommunications:** 3.7%
- **Research:** 3.7%
- **Machinery:** 3.7%
- **Logistics and Supply Chain:** 3.7%
- **Information Technology and Services:** 3.7%
- **Hospital & Health Care:** 3.7%
- **Other:** 18.5%

---
## Alternatives

### Alternatives to Avalara

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (376 reviews)
- [TurboTax Business](https://www.g2.com/products/turbotax-business/reviews) — 4.4/5 stars (94 reviews)
- [TaxCloud](https://www.g2.com/products/taxcloud/reviews) — 4.5/5 stars (41 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (236 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)
- [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews) — 4.4/5 stars (277 reviews)
- [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (327 reviews)

### Alternatives to Sovos

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (376 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (327 reviews)
- [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews) — 4.4/5 stars (277 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (236 reviews)
- [FastSpring](https://www.g2.com/products/fastspring/reviews) — 4.5/5 stars (187 reviews)
- [Intuit Lacerte Tax](https://www.g2.com/products/intuit-lacerte-tax/reviews) — 4.3/5 stars (187 reviews)
- [Lappa](https://www.g2.com/products/lappa/reviews) — 4.9/5 stars (151 reviews)

### Alternatives to ONESOURCE

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (376 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)
- [Checkr](https://www.g2.com/products/checkr/reviews) — 4.5/5 stars (398 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6365 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.6/5 stars (5543 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1691 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1362 reviews)
- [HiPeople](https://www.g2.com/products/hipeople/reviews) — 4.6/5 stars (1065 reviews)

---
## Top Discussions

### Avalara

- Title: [Has anyone using Avalara experience issues with this service recently 2021?](https://www.g2.com/discussions/40448-has-anyone-using-avalara-experience-issues-with-this-service-recently-2021) — 3 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)..."
- Title: [How much does avalara cost?](https://www.g2.com/discussions/how-much-does-avalara-cost) — 2 comments *(includes official response)*
  > **Top comment:** "Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business."
- Title: [Can I refile a return that was filed in an SST state without Avalara's assistance?](https://www.g2.com/discussions/31739-can-i-refile-a-return-that-was-filed-in-an-sst-state-without-avalara-s-assistance) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file..."
- Title: [Do wholesale sales count toward NEXUS?](https://www.g2.com/discussions/31738-do-wholesale-sales-count-toward-nexus) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Since many states include exempt transactions in their economic nexus thresholds, businesses that only make exempt sales into other states can establish..."
- Title: [I didn’t know I was supposed to register — do I need to worry about past sales?](https://www.g2.com/discussions/i-didn-t-know-i-was-supposed-to-register-do-i-need-to-worry-about-past-sales) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and..."

### Sovos

- Title: [Are there any third-party evaluations of Sovos solutions like from Gartner, IDC or Forrester?](https://www.g2.com/discussions/idc-marketscape-names-sovos-a-leader-in-sales-tax-and-vat-automation-applications-2019-vendor-assessment) — 1 comment, 2 upvotes *(includes official response)*
  > **Top comment:** "Yes, IDC conducted an extensive vendor assessment of the major market players in sales tax and VAT (including GST) automation and deemed Sovos a leader in..."

### ONESOURCE

- Title: [Is onesource cloud-based?](https://www.g2.com/discussions/is-onesource-cloud-based) — 1 comment
  > **Top comment:** "Yes, it's cloud-based and we have many integrations to ERP, eCommerce, Spend Management, and HMS solutions to seamlessly manage tax wherever it finds you -..."
- Title: [What is ONESOURCE tax engine?](https://www.g2.com/discussions/what-is-onesource-tax-engine) — 1 comment
  > **Top comment:** "The ONESOURCE solution is an all-in one tax solution where you purchase only what you need based on your particular tax situation.  IF you are looking for a..."
- Title: [What is ONESOURCE software?](https://www.g2.com/discussions/what-is-onesource-software) — 1 comment
  > **Top comment:** "ONESOURCE is the name of our tax solution - whether you need to manage direct taxes on your business or taxes on everything you're selling and shipping to..."
- Title: [WHAT IS Thomson Reuters onesource?](https://www.g2.com/discussions/what-is-thomson-reuters-onesource) — 1 comment
  > **Top comment:** "ONESOURCE is a cloud-based tax determination software that is all-in-one - if you need tax software for your business and/or a determination tax solution, it..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/avalara-vs-sovos-vs-thomson-reuters-onesource)