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# Avalara vs Lappa Comparison - What are their main differences?

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Reviews

**Avalara** [

4.1/5(926)

](https://www.g2.com/products/avalara/reviews#reviews)

**Lappa** [

4.9/5(129)

](https://www.g2.com/products/lappa/reviews#reviews)

Pricing

**Avalara**
Free Trial

**$69.00** 1 State Per Month · Core Compliance + SST Services

**Lappa**
Free Trial

**$55.00** Per Month · Standard

**Pricing Insights**
from reviews

Time to Implement

**Avalara**
3 months

Based on 127 responses

**Lappa**
Not enough reviews yet

Return on Investment

**Avalara**
15 months

Based on 112 responses

**Lappa**
Not enough reviews yet

Perceived Cost

**Avalara**
$$$$$

**Lappa**
$$$$$

Average Discount

**Avalara**
7%

**Lappa**
Not enough reviews yet

Pros & Cons

**Avalara**
[
Ease of Use (109)
](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1178915&qs=pros-and-cons#reviews)[
Tax Automation (55)
](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179420&qs=pros-and-cons#reviews)[
Improvement Needed (66)
](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179390&qs=pros-and-cons#reviews)[
Poor Customer Support (52)
](https://www.g2.com/products/avalara/reviews?filters%5Bsentiment_snippet%5D=1179251&qs=pros-and-cons#reviews)

**Lappa**
[
Tax Automation (16)
](https://www.g2.com/products/lappa/reviews?filters%5Bsentiment_snippet%5D=1579252&qs=pros-and-cons#reviews)[
Ease of Filing (13)
](https://www.g2.com/products/lappa/reviews?filters%5Bsentiment_snippet%5D=1579500&qs=pros-and-cons#reviews)[
Complex Interface (12)
](https://www.g2.com/products/lappa/reviews?filters%5Bsentiment_snippet%5D=1579113&qs=pros-and-cons#reviews)[
Tax Issues (5)
](https://www.g2.com/products/lappa/reviews?filters%5Bsentiment_snippet%5D=1579069&qs=pros-and-cons#reviews)

Integrations

**Avalara**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_98d35df2de4df4381557cbfee178196b/abas-erp.png "Product Avatar Image")

Abas

](https://www.g2.com/products/abas-erp/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7feddd3e1c7f667543c4b3608d2bcb9c/accounting-seed.png "Product Avatar Image")

Accounting Seed

](https://www.g2.com/products/accounting-seed/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fee325af54b7164fb0726a552801492/acumatica.png "Product Avatar Image")

Acumatica

](https://www.g2.com/products/acumatica/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image")

Adobe Commerce (formerly...

](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[
View all
](https://www.g2.com/products/avalara/integrations)

**Lappa**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e7679d22f1764cb8ba50327e84b85f84/no-ip-remote-access.jpeg "Product Avatar Image")

No-IP Remote Access

](https://www.g2.com/products/no-ip-remote-access/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7fd6bb1acf5879c3e0607d4f5b53c4a3/orbitshift.png "Product Avatar Image")

OrbitShift

](https://www.g2.com/products/orbitshift/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_84fd5bd582809f20ff5682d2746ffa82/shopify.png "Product Avatar Image")

Shopify

](https://www.g2.com/products/shopify/reviews)[
View all
](https://www.g2.com/products/lappa/integrations)

Screenshots

**Avalara**
 ![Avalara screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1559796/image-_77_.png)

**Lappa**
 ![Lappa screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1876840/%25D0%2597%25D0%25BD%25D1%2596%25D0%25BC%25D0%25BE%25D0%25BA_%25D0%25B5%25D0%25BA%25D1%2580%25D0%25B0%25D0%25BD%25D0%25B0_2026-09-10_%25D0%25BE_17.00.31.png)

Ratings

Meets Requirements

**Avalara**

8.1

8.1501

**Lappa**

9.7

9.7122

Ease of Use

**Avalara**

8.1

8.1739

**Lappa**

9.3

9.3124

Ease of Setup

**Avalara**

7.3

7.3559

**Lappa**

9.5

9.565

Ease of Admin

**Avalara**

7.5

7.5293

**Lappa**

9.2

9.215

Quality of Support

**Avalara**

6.7

6.7499

**Lappa**

9.8

9.8116

Has the product been a good partner in doing business?

**Avalara**

7.1

7.1299

**Lappa**

9.6

9.615

Product Direction (% positive)

**Avalara**

7.6

7.6497

**Lappa**

9.8

9.8110

Features

Sales Tax and VAT Compliance[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

8.1

347

9.5

80

Tracking

Sales Tax

8.6

259

9.7(won by 1.1)

64

 (There is a greater than 0.5 difference between this product's rating and its competitors)

VAT

6.5

141

9.8(won by 3.3)

71

 (There is a greater than 0.5 difference between this product's rating and its competitors)

GST

6.9

141

9.6(won by 2.7)

47

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Exemptions

7.9

206

9.6(won by 1.7)

59

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Localization

7.8

182

9.6(won by 1.8)

50

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Adjustments

7.3(won by default)

162

Feature Not Available

Consumer Use Tax

Not enough data

Not enough data

Integrations

Integrations

7.3

213

9.7(won by 2.4)

65

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Remittance

Returns

8.1

230

9.7(won by 1.6)

68

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Notifications

7.1

168

9.7(won by 2.6)

64

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Analytics

7.2

164

9.6(won by 2.4)

66

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Global/Cross Borders

6.2(won by default)

142

Feature Not Available

Agentic AI - Sales Tax and VAT Compliance

Autonomous Task Execution

7.4

36

8.9(won by 1.5)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Natural Language Interaction

6.6

29

9.0(won by 2.4)

10

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Additional Functionality

Exemption Management

9.4(won by default)

17

Not enough data

Tax Calculation

10.0(won by default)

27

Not enough data

Tax Compliance

9.6(won by default)

23

Not enough data

Real-Time Data

10.0(won by default)

5

Not enough data

Tax Filing

9.5(won by default)

28

Not enough data

Workflow Automation

10.0(won by default)

6

Not enough data

Secure Data Storage

Not enough data

Not enough data

API

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Cash Flow Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Address Validation

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Transaction Tracking

Not enough data

Not enough data

Taxability Verification

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Cross Border E-Commerce[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

6.8

17

Not enough data

Global Shipping

Integration

8.0(won by default)

16

Not enough data

Reporting

7.3(won by default)

17

Not enough data

Labels

6.7(won by default)

16

Not enough data

Returns

7.1(won by default)

16

Not enough data

Payments and Pricing

Global Tax

6.9(won by default)

15

Not enough data

Currency

6.6(won by default)

16

Not enough data

Payment Methods

7.2(won by default)

17

Not enough data

Cost

6.7(won by default)

16

Not enough data

Pricing

6.2(won by default)

17

Not enough data

Global ecommerce management

Compliance

7.3(won by default)

16

Not enough data

Delivery Tracking

7.0(won by default)

15

Not enough data

Risk

7.3(won by default)

16

Not enough data

Documents

7.1(won by default)

15

Not enough data

Portals

Marketplaces

7.0(won by default)

14

Not enough data

Branding

6.3(won by default)

14

Not enough data

Omnichannel

Feature Not Available

Not enough data

Corporate Tax[Hide 73 FeaturesShow 73 Features](javascript:void(0);)

8.9

20

Not enough data

Tax Planning

Strategies

8.7(won by default)

15

Not enough data

Exemptions

8.8(won by default)

16

Not enough data

Credits

9.0(won by default)

15

Not enough data

Estimations

8.9(won by default)

15

Not enough data

Tax Filing

Calculations

9.2(won by default)

16

Not enough data

Rules & Regulations

8.9(won by default)

17

Not enough data

Ad hoc Reporting

9.1(won by default)

18

Not enough data

Historical Reporting

Not enough data

Not enough data

K-1 Reporting

Not enough data

Not enough data

Workflows

Integrations

8.8(won by default)

18

Not enough data

Importing

9.0(won by default)

15

Not enough data

Accounting Integration

Not enough data

Not enough data

Additional Functionality

Tax Compliance

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Tax Filing

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Electronic Filing

Not enough data

Not enough data

Tax Planning

Not enough data

Not enough data

Corporate/Business

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Deadline Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Exception Notification

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

For Nonprofits

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Electronic Submission

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Payroll & Employer Forms

Not enough data

Not enough data

Tax Forms

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Financial Analysis

Not enough data

Not enough data

Data Verification

Not enough data

Not enough data

Bank Reconciliation

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Invoice Processing

Not enough data

Not enough data

Value Added Tax (VAT)

Not enough data

Not enough data

Taxation & Assessment

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Tax Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Property Tax Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Time & Expense Tracking

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Show 1 feature category with incomplete data

SAP Store[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - SAP Store

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Avalara](https://images.g2crowd.com/uploads/product/hd_favicon/1539724680/avalara.svg "Avalara")](https://www.g2.com/products/avalara/reviews)

Avalara

Small-Business(50 or fewer emp.)

38.5%

Mid-Market(51-1000 emp.)

48.5%

Enterprise(\> 1000 emp.)

13.0%

[![Lappa](https://images.g2crowd.com/uploads/product/hd_favicon/c1771e3605bd713f5db12546b6466c48/lappa.svg "Lappa")](https://www.g2.com/products/lappa/reviews)

Lappa

Small-Business(50 or fewer emp.)

67.2%

Mid-Market(51-1000 emp.)

28.1%

Enterprise(\> 1000 emp.)

4.7%

Small-Business

(50 or fewer emp.)

38.5%

67.2%

Mid-Market

(51-1000 emp.)

48.5%

28.1%

Enterprise

(\> 1000 emp.)

13.0%

4.7%

Reviewers' Industry

[![Avalara](https://images.g2crowd.com/uploads/product/hd_favicon/1539724680/avalara.svg "Avalara")](https://www.g2.com/products/avalara/reviews)
Avalara

Computer Software

11.4%

Retail

11.1%

Accounting

10.3%

Manufacturing

9.5%

Wholesale

6.5%

Other

51.2%

[![Lappa](https://images.g2crowd.com/uploads/product/hd_favicon/c1771e3605bd713f5db12546b6466c48/lappa.svg "Lappa")](https://www.g2.com/products/lappa/reviews)
Lappa

Information Technology and Services

16.5%

Computer Software

14.2%

Marketing and Advertising

12.6%

Accounting

11.0%

Retail

4.7%

Other

40.9%

FAQs

## Avalara vs Lappa FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Avalara vs Lappa?

Lappa stands out from Avalara with a higher G2 rating, stronger support and setup scores, and a focus on VAT compliance, while Avalara is more established in mid-market segments and offers broader integrations.

| [Avalara](https://www.g2.com/products/avalara/reviews) | [Lappa](https://www.g2.com/products/lappa/reviews) |
| --- | --- |
| 4.0/5 (826 reviews) | 4.9/5 (129 reviews) |
| Mid-Market | Small-Business |
| 7.2 | 9.5 |
| 6.8 | 9.8 |
| Ease of Use (109 all-time mentions) | Tax Automation (16 all-time mentions) |

### How do the pricing models of Avalara and Lappa compare?

Lappa is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Avalara:** In recent reviews, several reviewers cite Avalara as expensive and mention yearly price increases, with 26 all-time mentions of high cost.
- **Lappa:** Reviewers consistently highlight Lappa's value, noting its pricing aligns well with expectations and delivers strong ROI for small businesses.
- **Switching reasons:** Recent Avalara reviewers mention switching to alternatives due to cost and support frustrations.

### What are the best alternatives to Avalara and Lappa?

The top three alternatives to Avalara and Lappa are Vertex, TaxJar, and Sovos.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Avalara](https://www.g2.com/products/avalara/reviews) | 4.0/5 (826 reviews) | Mid-Market | Expensive, with 26 all-time mentions of high cost | Ease of Use (109 all-time mentions) |
| [Lappa](https://www.g2.com/products/lappa/reviews) | 4.9/5 (129 reviews) | Small-Business | Strong value for small businesses | Tax Automation (16 all-time mentions) |
| [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) | 4.4/5 (467 reviews) | Enterprise | — | Enterprise-grade compliance |
| [TaxJar](https://www.g2.com/products/taxjar/reviews) | 4.7/5 (253 reviews) | Small-Business | — | Ease of Use |
| [Sovos](https://www.g2.com/products/sovos/reviews) | 4.2/5 (92 reviews) | Mid-Market | — | Comprehensive compliance features |

### Which Sales Tax and VAT Compliance features should I prioritize when comparing Avalara and Lappa?

Buyers comparing Avalara and Lappa should prioritize VAT compliance, ease of setup, quality of support, integrations, and automation capabilities.

- **VAT compliance:** Lappa is cited for VAT management in 16 all-time mentions of tax automation and 13 for ease of filing; Avalara is noted for global/cross-border features and 84 all-time mentions of tax automation.
- **Ease of setup:** Lappa scores 9.5; Avalara scores 7.2.
- **Quality of support:** Lappa scores 9.8; Avalara scores 6.8.
- **Integrations:** Avalara has 39 all-time mentions of integrations, including NetSuite (21), Shopify (14), and QuickBooks Online (6); Lappa has 5 all-time mentions, with Shopify integration highlighted.
- **Automation:** Avalara has 44 all-time mentions of automation; Lappa has 16 for tax automation and 5 for automation.

### What are the pros and cons of Avalara vs Lappa?

Lappa's headline strength is reviewer satisfaction with VAT automation and support, while Avalara's is its broad integration ecosystem and established automation capabilities.

- **Avalara strengths:** Ease of Use (109 all-time mentions), Tax Automation (84), Integrations (39), Time-saving (40), Accuracy (33).
- **Avalara trade-offs:** Poor Customer Support (92), Expensive (26), Improvement Needed (66), Tax Issues (39).
- **Lappa strengths:** Tax Automation (16), Ease of Filing (13), Ease of Use (10), Customer Support (6), Integrations (5), Accuracy (6).
- **Lappa trade-offs:** Complex Interface (12), Improvement Needed (4), Tax Issues (4).

### Is Avalara or Lappa better for small businesses?

Lappa is the better fit for small businesses, with a higher G2 rating and strong small-business reviewer sentiment.

- **Avalara:** Largest segment is mid-market; small-business reviewers note value concerns and cost sensitivity.
- **Lappa:** Largest segment is small-business; reviewers highlight ease of use, fast setup, and strong support for small teams.

### Which Sales Tax and VAT Compliance platform has better integrations?

Avalara is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts.

- **Avalara:** NetSuite (21 all-time mentions), Shopify (14), QuickBooks Online (6).
- **Lappa:** Shopify integration is highlighted in recent reviews, with 5 all-time mentions of integrations.

### How do Avalara and Lappa compare on customer support?

Lappa outperforms Avalara on Quality of Support by a margin of 3.0 points (9.8 vs 6.8).

- **Avalara:** Reviewers frequently cite slow or unhelpful support, with 92 all-time mentions of poor customer support and recurring complaints about ticket resolution and responsiveness.
- **Lappa:** Reviewers consistently praise responsive, knowledgeable support, with 6 all-time mentions of customer support and repeated positive feedback on onboarding and ongoing assistance.

### Which is easier to implement, Avalara or Lappa?

Lappa is easier to implement than Avalara, with a 2.3-point advantage in Ease of Setup (9.5 vs 7.2).

- **Avalara:** Reviewers describe setup as straightforward but occasionally complex, with some citing unclear onboarding and integration steps.
- **Lappa:** Reviewers consistently report quick, easy setup and onboarding, with high satisfaction and minimal manual effort required.

### Which product has better VAT?

Lappa is the stronger product for VAT, with higher reviewer satisfaction and more focused VAT automation capabilities.

- **Avalara:** VAT is supported as part of global/cross-border features, with 84 all-time mentions of tax automation and 33 for accuracy.
- **Lappa:** VAT is the core focus, with 16 all-time mentions of tax automation, 13 for ease of filing, and a 9.7 Meets Requirements score.

Alternatives

**Avalara Alternatives**

 ![Vertex](https://images.g2crowd.com/uploads/product/hd_favicon/433bf410bfcdb2219d4a2e8ad316d989/vertex-inc-vertex.jpg "Vertex")

[
Vertex
](/products/vertex-inc-vertex/reviews)

 ![TaxJar](https://images.g2crowd.com/uploads/product/hd_favicon/8ad7af63514577b4ceec27b8fe42b410/taxjar.svg "TaxJar")

[
TaxJar
](/products/taxjar/reviews)

 ![Sovos](https://images.g2crowd.com/uploads/product/hd_favicon/031838797412ae9f46969ca94b3ffeac/sovos.svg "Sovos")

[
Sovos
](/products/sovos/reviews)

 ![Anrok](https://images.g2crowd.com/uploads/product/hd_favicon/4df954122daa717c8b80f9602082ef45/anrok.svg "Anrok")

[
Anrok
](/products/anrok/reviews)

**Lappa Alternatives**

 ![Vertex](https://images.g2crowd.com/uploads/product/hd_favicon/433bf410bfcdb2219d4a2e8ad316d989/vertex-inc-vertex.jpg "Vertex")

[
Vertex
](/products/vertex-inc-vertex/reviews)

 ![TaxJar](https://images.g2crowd.com/uploads/product/hd_favicon/8ad7af63514577b4ceec27b8fe42b410/taxjar.svg "TaxJar")

[
TaxJar
](/products/taxjar/reviews)

 ![Webgility](https://images.g2crowd.com/uploads/product/hd_favicon/e6867640bfc72eb6fd54bfb9dcf9378f/webgility.svg "Webgility")

[
Webgility
](/products/webgility/reviews)

 ![DAVO Sales Tax](https://images.g2crowd.com/uploads/product/hd_favicon/ba6bf070f18a75dae637e75f6ce4f719/davo-sales-tax.svg "DAVO Sales Tax")

[
DAVO Sales Tax
](/products/davo-sales-tax/reviews)