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Compare Avalara and Kintsugi 
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Kintsugi
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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (84.4% of reviews)
Entry-Level Pricing
No pricing available
Free Per Month
Avalara
Star Rating
(768)4.0 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvalaraKintsugi
Star Rating
(32)4.7 out of 5
Market Segments
Small-Business (84.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kintsugi excels in ease of use, scoring a remarkable 9.8 compared to Avalara's 7.8. Reviewers mention that Kintsugi's intuitive interface and straightforward navigation make it accessible for small businesses without extensive technical expertise.
- Reviewers mention that Kintsugi offers superior quality of support, achieving a perfect score of 10.0, while Avalara's support is rated at 6.7. Users on G2 highlight Kintsugi's responsive customer service and comprehensive resources, which significantly enhance the user experience.
- Users say that Kintsugi outshines Avalara in terms of product direction, with a score of 10.0 versus Avalara's 7.6. Reviewers mention that Kintsugi's commitment to continuous improvement and feature updates aligns well with user needs, fostering a strong partnership.
- G2 users report that Kintsugi provides exceptional functionality for managing sales tax, VAT, and GST, all scoring 10.0, while Avalara's scores are notably lower. Reviewers highlight Kintsugi's robust automation features that simplify compliance for small businesses.
- Users on G2 mention that Kintsugi's ease of setup is a standout feature, scoring 9.5 compared to Avalara's 6.9. Reviewers say that Kintsugi's quick onboarding process allows businesses to start using the software with minimal downtime.
- Reviewers mention that Kintsugi's analytics capabilities are top-notch, scoring 10.0, while Avalara's score is 7.1. Users report that Kintsugi's detailed reporting tools provide valuable insights that help small businesses make informed decisions.
Pricing
Entry-Level Pricing
Avalara
No pricing availableKintsugi
Free ($0)
Free
Per Month
- No credit card required
- Free nexus monitoring, physical and economic
- Comprehensive exposure and historical liabilities auditing
Free Trial
Avalara
Free Trial is available
Kintsugi
Free Trial is available
Ratings
Meets Requirements
8.1
455
9.4
31
Ease of Use
8.0
601
9.2
32
Ease of Setup
7.2
434
8.8
32
Ease of Admin
7.6
283
8.9
11
Quality of Support
6.8
454
9.5
30
Has the product been a good partner in doing business?
7.0
289
9.4
11
Product Direction (% positive)
7.7
451
10.0
30
Features by Category
Global Shipping
8.0
16
Not enough data
7.3
17
Not enough data
6.7
16
Not enough data
7.1
16
Not enough data
Payments and Pricing
6.9
15
Not enough data
6.6
16
Not enough data
7.2
17
Not enough data
6.7
16
Not enough data
6.2
17
Not enough data
Global ecommerce management
7.3
16
Not enough data
7.0
15
Not enough data
7.3
16
Not enough data
7.1
15
Not enough data
Portals
7.0
14
Not enough data
6.3
14
Not enough data
7.0
14
Not enough data
Tracking
8.3
194
9.1
29
6.5
139
8.5
27
6.8
139
8.5
28
7.6
170
8.6
27
7.3
159
9.0
28
7.6
154
8.9
29
Integrations
7.2
175
8.5
29
Remittance
7.8
176
9.1
27
7.1
165
9.7
27
6.2
140
8.2
25
7.1
153
9.2
24
Agentic AI - Sales Tax and VAT Compliance
7.3
31
8.5
16
6.6
26
8.6
16
Tax Planning
8.7
15
Not enough data
8.8
16
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
Tax Filing
9.2
16
Not enough data
8.9
16
Not enough data
9.0
17
Not enough data
Workflows
8.8
18
Not enough data
9.0
15
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avalara and Kintsugi are categorized as Sales Tax and VAT Compliance
Unique Categories
Kintsugi has no unique categories
Reviews
Reviewers' Company Size
Avalara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kintsugi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
11.8%
Computer Software
11.8%
Accounting
9.1%
Manufacturing
8.4%
Wholesale
6.3%
Other
52.6%
Retail
25.0%
Health, Wellness and Fitness
12.5%
Consumer Goods
12.5%
Information Technology and Services
9.4%
Computer Software
9.4%
Other
31.3%
Discussions
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
Kintsugi has no discussions with answers
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