Compare Avalara and Kintsugi 
Featured Products
At a Glance
Market Segments
Mid-Market (49.9% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
No pricing available
Free Per Month
Avalara
Star Rating
(777)4.0 out of 5
Market Segments
Mid-Market (49.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvalaraKintsugi
Star Rating
(33)4.5 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Avalara excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Kintsugi. Users appreciate how Avalara streamlines the monthly sales and use tax process, with one reviewer noting, "I really appreciate how Avalara streamlines the monthly SUT process by automating it."
- Users say that Kintsugi offers a more user-friendly experience, particularly for small businesses. Reviewers highlight its quick setup and ease of use, with one stating, "Tried Kintsugi for the first time and it made the sales tax way less intimidating."
- According to verified reviews, Avalara has a robust support system, although some users mention that the quality of support could be improved. One user noted, "I like the customer service when a question arises," indicating that while support is available, there may be room for enhancement.
- Reviewers mention that Kintsugi's AI-driven features help catch potential issues before they escalate, making it a valuable tool for those who want to avoid tax-related headaches. A user expressed, "It takes care of everything from tracking to filing," showcasing its comprehensive approach.
- Users highlight Avalara's strong capabilities in managing exemption certificates, which is a critical feature for many businesses. One reviewer stated, "It also keeps our exemption certificates organized and stored for us," emphasizing its utility in compliance management.
- G2 reviewers note that while Kintsugi has a higher rating for ease of setup and administration, Avalara's extensive feature set and automation capabilities make it a strong contender for mid-market businesses. Users appreciate the detailed dashboards in Kintsugi, with one saying, "The platform’s dashboards make it easy to get a real-time glance at our tax situation."
Pricing
Entry-Level Pricing
Avalara
No pricing availableKintsugi
Free ($0)
Free
Per Month
- No credit card required
- Free nexus monitoring, physical and economic
- Comprehensive exposure and historical liabilities auditing
Free Trial
Avalara
Free Trial is available
Kintsugi
Free Trial is available
Ratings
Meets Requirements
8.1
463
9.1
32
Ease of Use
8.0
609
9.1
33
Ease of Setup
7.2
441
8.7
33
Ease of Admin
7.6
285
8.9
12
Quality of Support
6.8
462
9.2
31
Has the product been a good partner in doing business?
7.1
291
8.6
12
Product Direction (% positive)
7.7
459
9.6
31
Features by Category
Global Shipping
8.0
16
Not enough data
7.3
17
Not enough data
6.7
16
Not enough data
7.1
16
Not enough data
Payments and Pricing
6.9
15
Not enough data
6.6
16
Not enough data
7.2
17
Not enough data
6.7
16
Not enough data
6.2
17
Not enough data
Global ecommerce management
7.3
16
Not enough data
7.0
15
Not enough data
7.3
16
Not enough data
7.1
15
Not enough data
Portals
7.0
14
Not enough data
6.3
14
Not enough data
Feature Not Available
Not enough data
Tracking
8.3
197
9.1
29
6.5
139
8.5
27
6.8
139
8.5
28
7.6
171
8.6
27
7.3
159
9.0
28
7.6
156
8.9
29
Integrations
7.2
179
8.4
30
Remittance
7.8
178
9.1
27
7.1
165
9.7
27
6.2
140
8.2
25
7.1
155
9.2
24
Agentic AI - Sales Tax and VAT Compliance
7.3
31
8.5
16
6.7
27
8.6
16
Tax Planning
8.7
15
Not enough data
8.8
16
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
Tax Filing
9.2
16
Not enough data
8.9
16
Not enough data
9.0
17
Not enough data
Workflows
8.8
18
Not enough data
9.0
15
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avalara and Kintsugi are categorized as Sales Tax and VAT Compliance
Unique Categories
Kintsugi has no unique categories
Reviews
Reviewers' Company Size
Avalara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kintsugi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.1%
Retail
11.7%
Accounting
9.1%
Manufacturing
8.1%
Wholesale
6.2%
Other
52.8%
Retail
24.2%
Information Technology and Services
12.1%
Health, Wellness and Fitness
12.1%
Consumer Goods
12.1%
Computer Software
9.1%
Other
30.3%
Discussions
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
Kintsugi has no discussions with answers
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