Link copied to clipboard # Avalara vs Kintsugi Comparison - What are their main differences? Share [ Export ](/compare/avalara/kintsugi/export.csv) AvalaraKintsugi[+ Add Product](#) Pricing **Avalara** Free Trial **$79.00** Flat Rate Per Month · Core Compliance **$69.00** Flat Rate Per Month · Core Compliance + SST Services **Contact Avalara for details** Other Per Year · Custom **Kintsugi** Free Trial **$0.00** Flat Rate Per Month · Free ($0) **$75.00** Usage Based Per Month · Starter **Let's talk. Book a demo today.** · Premium **Pricing Insights** from reviews Perceived Cost **Avalara** $$$$$ **Kintsugi** $$$$$ Average Discount **Avalara** 7%1% more **Kintsugi** 6% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Avalara** 6 months Based on 100 responses **Kintsugi** 6 months Based on 100 responses Return on Investment **Avalara** 6 months Based on 100 responses **Kintsugi** 6 months Based on 100 responses **Pros & Cons** from reviews **Avalara** Ease of Use (109) Tax Automation (84) Poor Customer Support (92) Improvement Needed (66) **Kintsugi** Customer Support (18) Time-saving (10) Tax Issues (6) Integration Issues (4) Integrations **Avalara** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fee325af54b7164fb0726a552801492/acumatica.png "Product Avatar Image") Acumatica ](https://www.g2.com/products/acumatica/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image") Adobe Commerce (formerly... ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "Product Avatar Image") BigCommerce ](https://www.g2.com/products/bigcommerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f1f021f562c5b50a25ecb2d7147b89c3/drupal.jpeg "Product Avatar Image") Drupal ](https://www.g2.com/products/drupal/reviews)[ View all ](https://www.g2.com/products/avalara/integrations) **Kintsugi** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_52b7a9ac463d5ed2fd19ad2d997aeeb3/amalytix.png "Product Avatar Image") AMALYTIX ](https://www.g2.com/products/amalytix/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "Product Avatar Image") BigCommerce ](https://www.g2.com/products/bigcommerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a7a56e684dc598f6db412d26903dc66a/chargebee.png "Product Avatar Image") Chargebee ](https://www.g2.com/products/chargebee/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f8544a35712b2abacbb592624bf16d43/checkout-champ.jpg "Product Avatar Image") Checkout Champ ](https://www.g2.com/products/checkout-champ/reviews)[ View all ](https://www.g2.com/products/kintsugi/integrations) Screenshots **Avalara** ![Avalara screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1559796/image-_77_.png) **Kintsugi** ![Kintsugi screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1372276/LI-dashboard.png) **Ratings** from reviews Meets Requirements **Avalara** **8.1** /10 Based on 512 responses **Kintsugi** **9.3** /10 Based on 60 responses Ease of Use **Avalara** **8.1** /10 Based on 753 responses **Kintsugi** **9.3** /10 Based on 61 responses Ease of Setup **Avalara** **7.3** /10 Based on 569 responses **Kintsugi** **8.9** /10 Based on 61 responses Ease of Admin **Avalara** **7.5** /10 Based on 300 responses **Kintsugi** **9.2** /10 Based on 28 responses Quality of Support **Avalara** **6.8** /10 Based on 510 responses **Kintsugi** **9.5** /10 Based on 59 responses Has the product been a good partner in doing business? **Avalara** **7.0** /10 Based on 306 responses **Kintsugi** **9.2** /10 Based on 28 responses Product Direction (% positive) **Avalara** **7.6** /10 Based on 501 responses **Kintsugi** **9.6** /10 Based on 56 responses **Features** ratings from reviews Sales Tax and VAT Compliance **8.0** /10 Based on 357 responses **9.1** /10 Based on 57 responses Cross Border E-Commerce **6.8** /10 Based on 17 responses Not enough data Corporate Tax **8.9** /10 Based on 21 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 38.4% Mid-Market(51-1000 emp.) 48.6% Enterprise(\> 1000 emp.) 13.0% Small-Business(50 or fewer emp.) 38.4% Mid-Market(51-1000 emp.) 48.6% Enterprise(\> 1000 emp.) 13.0% Small-Business(50 or fewer emp.) 79.0% Mid-Market(51-1000 emp.) 21.0% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 79.0% Mid-Market(51-1000 emp.) 21.0% Enterprise(\> 1000 emp.) 0% **Reviewers' Industry** [![Avalara](https://images.g2crowd.com/uploads/product/hd_favicon/1539724680/avalara.svg "Avalara")](https://www.g2.com/products/avalara/reviews) Avalara Computer Software 11.4% Retail 11.3% Accounting 10.3% Manufacturing 9.6% Wholesale 6.5% Other 50.9% [![Kintsugi](https://images.g2crowd.com/uploads/product/hd_favicon/c457186ca8a788f4664a99dbec1ae83e/kintsugi.svg "Kintsugi")](https://www.g2.com/products/kintsugi/reviews) Kintsugi Retail 27.9% Consumer Goods 11.5% Information Technology and Services 9.8% Health, Wellness and Fitness 8.2% Apparel & Fashion 6.6% Other 36.1% Alternatives **Avalara Alternatives** ![Vertex](https://images.g2crowd.com/uploads/product/hd_favicon/433bf410bfcdb2219d4a2e8ad316d989/vertex-inc-vertex.jpg "Vertex") [ Vertex ](/products/vertex-inc-vertex/reviews) ![TaxJar](https://images.g2crowd.com/uploads/product/hd_favicon/8ad7af63514577b4ceec27b8fe42b410/taxjar.svg "TaxJar") [ TaxJar ](/products/taxjar/reviews) ![Webgility](https://images.g2crowd.com/uploads/product/hd_favicon/e6867640bfc72eb6fd54bfb9dcf9378f/webgility.svg "Webgility") [ Webgility ](/products/webgility/reviews) ![Anrok](https://images.g2crowd.com/uploads/product/hd_favicon/4df954122daa717c8b80f9602082ef45/anrok.svg "Anrok") [ Anrok ](/products/anrok/reviews) **Kintsugi Alternatives** ![Anrok](https://images.g2crowd.com/uploads/product/hd_favicon/4df954122daa717c8b80f9602082ef45/anrok.svg "Anrok") [ Anrok ](/products/anrok/reviews) ![Vertex](https://images.g2crowd.com/uploads/product/hd_favicon/433bf410bfcdb2219d4a2e8ad316d989/vertex-inc-vertex.jpg "Vertex") [ Vertex ](/products/vertex-inc-vertex/reviews) ![TaxJar](https://images.g2crowd.com/uploads/product/hd_favicon/8ad7af63514577b4ceec27b8fe42b410/taxjar.svg "TaxJar") [ TaxJar ](/products/taxjar/reviews) ![Webgility](https://images.g2crowd.com/uploads/product/hd_favicon/e6867640bfc72eb6fd54bfb9dcf9378f/webgility.svg "Webgility") [ Webgility ](/products/webgility/reviews) ## Avalara vs Kintsugi FAQs Generated using AI Last updated: November 14, 2026 ### What is the difference between Avalara vs Kintsugi? Kintsugi stands out for higher reviewer satisfaction on usability, setup, and support, while Avalara has a much larger review base and a mid-market reviewer segment. | Dimension | [Avalara](https://www.g2.com/products/avalara/reviews) | [Kintsugi](https://www.g2.com/products/kintsugi/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.1/5 (900+ reviews) | 4.6/5 (60+ reviews) | | Largest Segment | Mid-Market | Small-Business | | Ease of Setup score | 7.3 | 8.9 | | Quality of Support score | 6.8 | 9.5 | | Top Reviewer-Cited Strength | Ease of Use, 100+ mentions | Customer Support, 10+ mentions | ### What are the best alternatives to Avalara and Kintsugi? The top alternatives to Avalara and Kintsugi are Vertex, TaxJar, and Sovos. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Avalara](https://www.g2.com/products/avalara/reviews) | 4.1/5 (900+ reviews) | Mid-Market | Recent reviewers cite cost savings and development savings. | Automated tax calculations and return filing. | | [Kintsugi](https://www.g2.com/products/kintsugi/reviews) | 4.6/5 (60+ reviews) | Small-Business | Recent reviewers describe pricing as reasonable, fair, or cost-effective. | Hands-on sales tax compliance and responsive support. | | [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) | 4.4/5 (500+ reviews) | Enterprise | | [TaxJar](https://www.g2.com/products/taxjar/reviews) | 4.7/5 (200+ reviews) | Small-Business | | [Sovos](https://www.g2.com/products/sovos/reviews) | 4.2/5 (100+ reviews) | Mid-Market | ### What are the pros and cons of Avalara vs Kintsugi? Avalara’s headline strength is broad tax automation and certificate management, while Kintsugi’s is hands-on support and straightforward onboarding. - **Avalara strengths:** G2 reviewers cite ease of use (100+ mentions), certificate management (30+), and time savings (40+). - **Avalara trade-offs:** Recent reviewers value automated calculations and filings but report occasional support delays, complex implementation, and reconciliation or integration friction. - **Kintsugi strengths:** G2 reviewers cite customer support (10+ mentions), ease of use, and onboarding; recent reviews highlight responsive assistance and automated multi-state filings. - **Kintsugi trade-offs:** Recent reviewers report occasional integration bugs, reporting gaps, and less streamlined international coverage. ### Is Avalara or Kintsugi better for small businesses? Kintsugi is the stronger small-business fit: its largest reviewer segment is Small-Business, and small-business reviewers praise its hands-on compliance support. ### Which Sales Tax and VAT Compliance platform has better integrations? Avalara and Kintsugi serve different integration needs: Avalara has more cited NetSuite experience, while Kintsugi reviewers highlight Shopify and BigCommerce connections. - **Avalara:** Recent reviewers cite NetSuite (20+ all-time mentions) and Shopify (10+), including ERP connections for tax calculations and filings. - **Kintsugi:** Recent reviewers cite Shopify (10+ all-time mentions), BigCommerce, and QuickBooks Online for ecommerce and accounting workflows. ### How do Avalara and Kintsugi compare on customer support? Kintsugi leads Avalara on Quality of Support by 2.7 points, scoring 9.5 versus 6.8. - **Avalara:** Recent reviewers value knowledgeable assistance and filing guidance, while also describing slow responses and inconsistent case resolution. - **Kintsugi:** Recent reviewers frequently describe responsive, attentive support during onboarding and issue resolution; a few report communication or follow-up problems. ### Which is easier to implement, Avalara or Kintsugi? Kintsugi leads Avalara on Ease of Setup by 1.6 points, scoring 8.9 versus 7.3. - **Avalara:** Recent reviewers describe straightforward setup for simpler configurations, while complex ERP implementations can require coordinated engineering and finance work. - **Kintsugi:** Recent reviewers commonly describe onboarding as quick and guided, including support for registrations and integrations; complex multi-state or global transitions can take more effort. ### Which product has better Sales Tax? Sales Tax is the most frequently mentioned feature across Avalara and Kintsugi reviews. - **Avalara:** Reviewers rate Ease of Use 8.1/10 and Meets Requirements 8.1/10; recent reviews highlight automated calculations, returns, and exemption-certificate workflows. - **Kintsugi:** Reviewers rate Ease of Use 9.3/10 and Meets Requirements 9.3/10; recent reviews highlight nexus monitoring, registrations, and multi-state filing automation.