G2 reviewers report that Avalara excels in user satisfaction, boasting a significantly higher overall score compared to GoSystem Tax RS. Users appreciate features like the streamlined monthly SUT process, which automates tasks and keeps exemption certificates organized.
Users say that Avalara's implementation process is generally quick and intuitive, making it easier for teams to get started. In contrast, GoSystem Tax RS, while functional, may not offer the same level of ease during setup, as indicated by the lack of recent reviews highlighting this aspect.
Reviewers mention that Avalara provides robust customer support, with many users praising the responsiveness when questions arise. This contrasts with GoSystem Tax RS, which, despite having a solid support rating, lacks recent feedback to gauge current user experiences.
According to verified reviews, Avalara shines in its day-to-day usability, with users noting the ease of tracking resales by client accr number. GoSystem Tax RS, while noted for its good functionality in preparing various tax returns, may not match the same level of user-friendliness reported by Avalara users.
G2 reviewers highlight that Avalara's extensive user base, reflected in its high number of reviews, suggests a more reliable and tested product. In contrast, GoSystem Tax RS has a much smaller review pool, which may limit insights into its performance and user satisfaction.
Users report that while GoSystem Tax RS has strong capabilities for tax return preparation, it may not be as comprehensive in automating processes as Avalara, which is praised for its ability to streamline workflows and reduce manual errors.
Pricing
Entry-Level Pricing
Avalara
No pricing available
GoSystem Tax RS
No pricing available
Free Trial
Avalara
Free Trial is available
GoSystem Tax RS
No trial information available
Ratings
Meets Requirements
8.1
483
8.7
28
Ease of Use
8.0
629
7.3
28
Ease of Setup
7.2
454
Not enough data
Ease of Admin
7.6
290
Not enough data
Quality of Support
6.8
482
7.4
26
Has the product been a good partner in doing business?
Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business.Read more
Has anyone using Avalara experience issues with this service recently 2021?
2 Comments
Official Response from Avalara
Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
Official Response from Avalara
Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file...Read more
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