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Compare Avalara and Fonoa 
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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Enterprise (76.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Avalara
Star Rating
(770)4.0 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvalaraFonoa
Star Rating
(34)4.5 out of 5
Market Segments
Enterprise (76.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FonoaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Avalara excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Fonoa. Users appreciate how Avalara streamlines the monthly sales tax process through automation, making it easier to manage exemption certificates.
- Users say that Fonoa stands out for its adaptability and user-friendly interface. Many clients highlight its prompt responsiveness and effective communication, which are crucial for businesses needing tailored solutions.
- According to verified reviews, Avalara's customer support is a mixed bag, with some users noting challenges in getting timely assistance. In contrast, Fonoa receives high praise for its quality of support, with users mentioning that queries are handled promptly and effectively.
- Reviewers mention that while Avalara has a robust feature set for managing sales tax, it sometimes struggles with specific workflow needs, leading to configuration challenges. Fonoa, however, is noted for its strong adaptability to specific business requirements, making it easier for users to implement necessary changes.
- Users highlight that Avalara's ease of tracking resales and organizing exemption certificates is a significant advantage for many businesses. On the other hand, Fonoa's ease of implementation is frequently mentioned, with users appreciating how quickly they can get up and running with the software.
- G2 reviewers indicate that Avalara's market presence is strong, particularly among mid-market businesses, while Fonoa is more focused on enterprise clients. This distinction may influence which product is better suited for a company's specific size and needs.
Pricing
Entry-Level Pricing
Avalara
No pricing availableFonoa
No pricing availableFree Trial
Avalara
Free Trial is available
Fonoa
No trial information availableRatings
Meets Requirements
8.1
455
9.0
34
Ease of Use
8.0
601
8.8
33
Ease of Setup
7.2
434
8.5
32
Ease of Admin
7.6
283
8.9
12
Quality of Support
6.8
454
9.4
34
Has the product been a good partner in doing business?
7.0
289
9.6
14
Product Direction (% positive)
7.7
451
10.0
34
Features by Category
Global Shipping
8.0
16
Not enough data
7.3
17
Not enough data
6.7
16
Not enough data
7.1
16
Not enough data
Payments and Pricing
6.9
15
Not enough data
6.6
16
Not enough data
7.2
17
Not enough data
6.7
16
Not enough data
6.2
17
Not enough data
Global ecommerce management
7.3
16
Not enough data
7.0
15
Not enough data
7.3
16
Not enough data
7.1
15
Not enough data
Portals
7.0
14
Not enough data
6.3
14
Not enough data
7.0
14
Not enough data
Tracking
8.3
194
7.8
26
6.5
139
8.6
29
6.8
139
7.8
26
7.6
170
7.6
25
7.3
159
7.3
25
7.6
154
8.6
27
Integrations
7.2
175
8.3
28
Remittance
7.8
176
7.7
21
7.1
165
7.6
23
6.2
140
7.0
22
7.1
153
7.7
22
Agentic AI - Sales Tax and VAT Compliance
7.3
31
6.4
13
6.6
26
5.3
13
Tax Planning
8.7
15
Not enough data
8.8
16
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
Tax Filing
9.2
16
Not enough data
8.9
16
Not enough data
9.0
17
Not enough data
Workflows
8.8
18
Not enough data
9.0
15
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avalara and Fonoa are categorized as Sales Tax and VAT Compliance
Unique Categories
Fonoa has no unique categories
Reviews
Reviewers' Company Size
Avalara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fonoa
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
11.8%
Computer Software
11.8%
Accounting
9.1%
Manufacturing
8.4%
Wholesale
6.3%
Other
52.6%
Information Technology and Services
23.5%
Leisure, Travel & Tourism
11.8%
Higher Education
11.8%
Human Resources
8.8%
Hospitality
8.8%
Other
35.3%
Discussions
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
Fonoa has no discussions with answers
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