G2 reviewers report that Avalara excels in overall user satisfaction, boasting a significantly higher G2 Score compared to FlavorCloud. Users appreciate features like the streamlined monthly SUT process, which automates tasks and keeps exemption certificates organized, making tax compliance much easier.
Users say that FlavorCloud stands out for small businesses, particularly in international shipping. Reviewers highlight the platform's ability to provide fair shipping rates and seamless integration with Shopify, which has enabled them to expand their market reach to over 60 countries.
According to verified reviews, Avalara's customer support is a strong point, with users noting the helpfulness of the team when questions arise. This level of support is crucial for businesses navigating complex tax regulations.
Reviewers mention that FlavorCloud's proactive support team is a significant advantage, helping users identify opportunities for efficiency and growth in international markets. This hands-on approach is particularly beneficial for small businesses looking to scale.
G2 reviewers highlight that while Avalara has a robust feature set for tax compliance, some users find it challenging to configure the software to match their specific workflows. This can lead to a steeper learning curve compared to FlavorCloud, which is noted for its user-friendly setup.
Users report that FlavorCloud's reporting capabilities and compliance features are highly rated, with many finding them superior to Avalara's offerings. This is particularly important for businesses that need to ensure they meet international shipping regulations effectively.
Pricing
Entry-Level Pricing
Avalara
No pricing available
FlavorCloud
No pricing available
Free Trial
Avalara
Free Trial is available
FlavorCloud
No trial information available
Ratings
Meets Requirements
8.1
471
9.2
13
Ease of Use
8.0
617
8.6
12
Ease of Setup
7.2
447
8.6
6
Ease of Admin
7.6
288
8.9
6
Quality of Support
6.8
470
9.1
13
Has the product been a good partner in doing business?
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
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