G2 reviewers report that Avalara excels in automating the monthly sales and use tax process, making it easier for users to manage their exemption certificates. This feature is particularly appreciated by those who value efficiency in tax compliance.
Users say that Drake Tax stands out for its unlimited federal and state return filings without additional fees, which is a significant advantage for small businesses looking to minimize costs while maximizing their filing capabilities.
Reviewers mention that Avalara's customer service is a strong point, with many users highlighting the helpfulness of the support team when questions arise, contributing to a more positive overall experience.
According to verified reviews, Drake Tax users find the software easy to learn and use, with many stating that it only takes a couple of weeks to become proficient, which is a great benefit for those new to tax software.
G2 reviewers indicate that while Avalara has a solid overall satisfaction score, it faces challenges in setup and administration compared to Drake Tax, which is noted for its user-friendly setup process and ease of administration.
Users highlight that Drake Tax's support team is particularly effective during transitions, as noted by those who switched from other platforms, showcasing the software's commitment to customer success and satisfaction.
Pricing
Entry-Level Pricing
Avalara
No pricing available
Drake Tax
No pricing available
Free Trial
Avalara
Free Trial is available
Drake Tax
No trial information available
Ratings
Meets Requirements
8.1
458
9.2
21
Ease of Use
8.0
604
8.7
21
Ease of Setup
7.2
437
9.3
7
Ease of Admin
7.6
283
8.7
5
Quality of Support
6.8
457
9.8
20
Has the product been a good partner in doing business?
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
We find Drake easy to use and the company provides excellent suportRead more
Who uses Drake Software?
1 Comment
JG
I've been using Drake Tax Software since 2004.Read more
What is Drake accounting?
1 Comment
MR
Drake Accounting is Drakes accounting software. Allows you to do bookkeeping, financial statements, payroll, and other accounting functions. It will also...Read more
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