Compare Avalara and Docusign 
At a Glance
Market Segments
Mid-Market (50.2% of reviews)
Small-Business (40.1% of reviews)
Entry-Level Pricing
No pricing available
$10.00 1 User Per Month
Avalara
Star Rating
(790)4.0 out of 5
Market Segments
Mid-Market (50.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvalaraDocusign
Star Rating
(2,572)4.5 out of 5
Market Segments
Small-Business (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Docusign excels in user experience, with many praising its user-friendly interface and the ability to send documents via mobile devices. Users appreciate the clear instructions that make the signing process straightforward, which is particularly beneficial for small businesses.
- According to verified reviews, Avalara shines in its customer service, with users highlighting the responsiveness and helpfulness of support when questions arise. This is especially important for mid-market companies that may require more tailored assistance.
- Reviewers mention that Docusign has a quick implementation process, making it easy for users to get started. The intuitive onboarding wizard is frequently noted, allowing businesses to integrate the tool into their workflows without significant downtime.
- Users say that Avalara effectively streamlines complex processes, such as automating the monthly sales and use tax (SUT) process. This feature helps keep exemption certificates organized, which is a significant time-saver for companies managing multiple clients.
- G2 reviewers highlight that Docusign's compliance with regulations, such as CFR Part 11, adds a layer of trust and security for users, making it a preferred choice for businesses that prioritize legal compliance in their document management.
- According to recent feedback, while Docusign generally receives higher satisfaction ratings, Avalara's focus on specific features like tracking resale by client accr number shows its strength in niche areas, appealing to users who need detailed financial tracking capabilities.
Pricing
Entry-Level Pricing
Avalara
No pricing availableDocusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Free Trial
Avalara
Free Trial is available
Docusign
Free Trial is available
Ratings
Meets Requirements
8.1
471
9.1
2,073
Ease of Use
8.0
617
9.0
2,086
Ease of Setup
7.2
447
8.5
788
Ease of Admin
7.6
288
8.4
701
Quality of Support
6.8
470
8.3
1,563
Has the product been a good partner in doing business?
7.1
294
8.3
683
Product Direction (% positive)
7.8
467
8.6
2,040
Features by Category
Signature Process
Not enough data
9.5
1816
|
Verified
Not enough data
8.9
1692
|
Verified
Not enough data
9.0
1761
|
Verified
Not enough data
8.8
1447
|
Verified
Not enough data
9.0
1686
|
Verified
Not enough data
8.6
1286
|
Verified
Not enough data
8.4
1300
|
Verified
Not enough data
8.9
1643
|
Verified
Agentic AI - E-Signature
Not enough data
7.8
28
Not enough data
7.7
28
Not enough data
7.3
28
Not enough data
7.4
28
Not enough data
7.2
27
Not enough data
7.4
27
Security and Scalability
Not enough data
9.1
1445
|
Verified
Not enough data
9.2
1525
|
Verified
Not enough data
9.0
1279
|
Verified
Platform
Not enough data
8.2
695
|
Verified
Not enough data
8.5
761
|
Verified
Not enough data
8.2
592
|
Verified
Not enough data
8.9
788
|
Verified
Not enough data
8.3
592
|
Verified
Global Shipping
8.0
16
Not enough data
7.3
17
Not enough data
6.7
16
Not enough data
7.1
16
Not enough data
Payments and Pricing
6.9
15
Not enough data
6.6
16
Not enough data
7.2
17
Not enough data
6.7
16
Not enough data
6.2
17
Not enough data
Global ecommerce management
7.3
16
Not enough data
7.0
15
Not enough data
7.3
16
Not enough data
7.1
15
Not enough data
Portals
7.0
14
Not enough data
6.3
14
Not enough data
Feature Not Available
Not enough data
Tracking
8.3
200
Not enough data
6.5
139
Not enough data
6.8
138
Not enough data
7.7
173
Not enough data
7.3
159
Not enough data
7.6
156
Not enough data
Integrations
7.1
183
Not enough data
Remittance
7.8
181
Not enough data
7.1
164
Not enough data
6.2
139
Not enough data
7.1
155
Not enough data
Agentic AI - Sales Tax and VAT Compliance
7.4
32
Not enough data
6.8
28
Not enough data
Tax Planning
8.7
15
Not enough data
8.8
16
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
Tax Filing
9.2
16
Not enough data
8.9
16
Not enough data
9.0
17
Not enough data
Workflows
8.8
18
Not enough data
9.0
15
Not enough data
Functionality
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Support
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avalara and Docusign are categorized as SAP Store
Unique Categories
Reviews
Reviewers' Company Size
Avalara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.1%
Retail
11.7%
Accounting
9.0%
Manufacturing
8.6%
Wholesale
6.1%
Other
52.5%
Real Estate
9.4%
Computer Software
9.1%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.9%
Other
63.5%
Discussions
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
What is the difference between an electronic signature and a digital signature?
5 Comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
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