G2 reviewers report that Avalara excels in user satisfaction, reflected in its higher G2 Score compared to CSC Corptax. Users appreciate Avalara's ability to streamline the monthly sales and use tax process through automation, making it a preferred choice for many businesses.
Users say that CSC Corptax offers a very intuitive interface, making it easy to learn and use. Recent feedback highlights its supportive staff, which is particularly beneficial for users who may have questions or need assistance with tax reforms.
Reviewers mention that Avalara's customer service is a strong point, with many users expressing satisfaction when they encounter questions or issues. This level of support can be crucial for businesses that rely on timely assistance for tax-related queries.
According to verified reviews, CSC Corptax is particularly favored by enterprise-level users, with a significant portion of its reviews coming from this market segment. This suggests that it may be better suited for larger organizations with complex tax needs.
Users highlight that Avalara's organization of exemption certificates is a valuable feature, helping businesses keep track of important documentation efficiently. This functionality is especially appreciated by mid-market companies looking to simplify their tax compliance processes.
G2 reviewers note that while CSC Corptax has a solid quality of support, Avalara's overall ease of use and setup is more favorable, with users reporting a smoother onboarding experience. This can make a significant difference for teams looking to implement tax software quickly and effectively.
Pricing
Entry-Level Pricing
Avalara
No pricing available
CSC Corptax
No pricing available
Free Trial
Avalara
Free Trial is available
CSC Corptax
No trial information available
Ratings
Meets Requirements
8.1
483
9.0
12
Ease of Use
8.0
629
6.1
12
Ease of Setup
7.2
454
Not enough data
Ease of Admin
7.6
290
Not enough data
Quality of Support
6.8
482
7.4
11
Has the product been a good partner in doing business?
Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business.Read more
Has anyone using Avalara experience issues with this service recently 2021?
2 Comments
Official Response from Avalara
Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
Official Response from Avalara
Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file...Read more
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