G2 reviewers report that Avalara excels in user satisfaction, reflected in its higher G2 Score compared to CSC Corptax. Users appreciate Avalara's ability to streamline the monthly sales and use tax process through automation, making it a preferred choice for many businesses.
Users say that CSC Corptax offers a very intuitive interface, making it easy to learn and use. Recent feedback highlights its supportive staff, which is particularly beneficial for users who may have questions or need assistance with tax reforms.
Reviewers mention that Avalara's customer service is a strong point, with many users expressing satisfaction when they encounter questions or issues. This level of support can be crucial for businesses that rely on timely assistance for tax-related queries.
According to verified reviews, CSC Corptax is particularly favored by enterprise-level users, with a significant portion of its reviews coming from this market segment. This suggests that it may be better suited for larger organizations with complex tax needs.
Users highlight that Avalara's organization of exemption certificates is a valuable feature, helping businesses keep track of important documentation efficiently. This functionality is especially appreciated by mid-market companies looking to simplify their tax compliance processes.
G2 reviewers note that while CSC Corptax has a solid quality of support, Avalara's overall ease of use and setup is more favorable, with users reporting a smoother onboarding experience. This can make a significant difference for teams looking to implement tax software quickly and effectively.
Pricing
Entry-Level Pricing
Avalara
No pricing available
CSC Corptax
No pricing available
Free Trial
Avalara
Free Trial is available
CSC Corptax
No trial information available
Ratings
Meets Requirements
8.1
462
9.0
12
Ease of Use
8.0
608
6.1
12
Ease of Setup
7.2
440
Not enough data
Ease of Admin
7.6
284
Not enough data
Quality of Support
6.8
461
7.4
11
Has the product been a good partner in doing business?
I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
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