# Avalara vs ClearTax Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Avalara excels in automating tax calculations, making it a reliable choice for businesses. Users appreciate how it integrates seamlessly with existing systems, taking the guesswork out of invoicing by accurately calculating taxes based on customer location.
- **Users say** ClearTax stands out for its user-friendly interface, particularly for individual tax filing. Many find its step-by-step guidance simplifies the often complex process of tax preparation, making it accessible even for those less familiar with tax regulations.
- **According to verified reviews** , Avalara's implementation process is praised for its efficiency. Users highlight that once set up, the software requires minimal oversight, allowing them to focus on their core business activities without worrying about tax changes.
- **Reviewers mention** that while ClearTax offers prompt customer service, it may not be as robust in features compared to Avalara. Users appreciate the support but note that the software could benefit from additional functionalities to cater to more complex tax scenarios.
- **G2 reviewers indicate** that Avalara has a higher overall satisfaction score, reflecting its strong market presence and reliability. Users frequently commend its ability to handle mid-market tax needs effectively, which is a significant advantage for growing businesses.
- **Users report** that ClearTax's mobile application is attractive and easy to use, enhancing the overall user experience. However, they also express a desire for more advanced features that could elevate its functionality beyond basic tax filing.



| | Avalara | ClearTax | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 816 | 19 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Small-Business (52.6% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us Per Year | 

---
## Top Pros & Cons

### Avalara

Pros:
- Ease of Use (68 reviews)
- Tax Automation (55 reviews)

Cons:
- Poor Customer Support (52 reviews)
- Improvement Needed (44 reviews)

### ClearTax

Pros:
- Ease of Use (1 reviews)
- Efficiency (1 reviews)

Cons:
- Expensive (1 reviews)
- Poor Customer Support (1 reviews)

---
## Ratings Comparison
| Rating | Avalara | ClearTax | 
|---|---|---|
  | **Meets Requirements** | 8.1 (491 reviews) | 7.0 (15 reviews) | 
  | **Ease of Use** | 8.0 (637 reviews) | 7.7 (15 reviews) | 
  | **Ease of Setup** | 7.2 (460 reviews) | Not enough data | 
  | **Ease of Admin** | 7.6 (291 reviews) | Not enough data | 
  | **Quality of Support** | 6.8 (489 reviews) | 7.0 (15 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.1 (297 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 7.6 (486 reviews) | 6.4 (13 reviews) | 

---
## Pricing

### Avalara

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### ClearTax

#### Entry-Level Pricing

Plan: Clear Compliance Cloud

Price: Contact Us Per Year

Key Features:
- Reconciliation
- GST Filing
- GST Reports

[Browse all 2 editions](https://www.g2.com/products/cleartax/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Cross Border E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 6.8/10 | 17 |
| **ClearTax** | N/A | N/A |

#### Global Shipping

| Feature | Avalara | ClearTax | 
|---|---|---|
| **Integration** | 8.0 (16 reviews) | Not enough data | 
| **Reporting** | 7.3 (17 reviews) | Not enough data | 
| **Labels** | 6.7 (16 reviews) | Not enough data | 
| **Returns** | 7.1 (16 reviews) | Not enough data | 

#### Payments and Pricing

| Feature | Avalara | ClearTax | 
|---|---|---|
| **Global Tax** | 6.9 (15 reviews) | Not enough data | 
| **Currency** | 6.6 (16 reviews) | Not enough data | 
| **Payment Methods** | 7.2 (17 reviews) | Not enough data | 
| **Cost** | 6.7 (16 reviews) | Not enough data | 
| **Pricing** | 6.2 (17 reviews) | Not enough data | 

#### Global ecommerce management

| Feature | Avalara | ClearTax | 
|---|---|---|
| **Compliance** | 7.3 (16 reviews) | Not enough data | 
| **Delivery Tracking** | 7.0 (15 reviews) | Not enough data | 
| **Risk** | 7.3 (16 reviews) | Not enough data | 
| **Documents** | 7.1 (15 reviews) | Not enough data | 

#### Portals

| Feature | Avalara | ClearTax | 
|---|---|---|
| **Marketplaces** | 7.0 (14 reviews) | Not enough data | 
| **Branding** | 6.3 (14 reviews) | Not enough data | 
| **Omnichannel** | Feature Not Available | Not enough data | 

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 7.2/10 | 240 |
| **ClearTax** | N/A | N/A |

#### Tracking

| Feature | Avalara | ClearTax | 
|---|---|---|
| **Sales Tax** | 8.3 (214 reviews) | Not enough data | 
| **VAT** | 6.5 (139 reviews) | Not enough data | 
| **GST** | 6.8 (138 reviews) | Not enough data | 
| **Exemptions** | 7.7 (176 reviews) | Not enough data | 
| **Adjustments** | 7.3 (159 reviews) | Not enough data | 
| **Localization** | 7.6 (163 reviews) | Not enough data | 

#### Integrations

| Feature | Avalara | ClearTax | 
|---|---|---|
| **Integrations** | 7.1 (189 reviews) | Not enough data | 

#### Remittance

| Feature | Avalara | ClearTax | 
|---|---|---|
| **Returns** | 7.8 (189 reviews) | Not enough data | 
| **Notifications** | 7.1 (165 reviews) | Not enough data | 
| **Global/Cross Borders** | 6.2 (140 reviews) | Not enough data | 
| **Analytics** | 7.1 (156 reviews) | Not enough data | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | Avalara | ClearTax | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.6 (29 reviews) | Not enough data | 

### Corporate Tax

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 8.9/10 | 19 |
| **ClearTax** | N/A | N/A |

#### Tax Planning

| Feature | Avalara | ClearTax | 
|---|---|---|
| **Strategies** | 8.7 (15 reviews) | Not enough data | 
| **Exemptions** | 8.8 (16 reviews) | Not enough data | 
| **Credits** | 9.0 (15 reviews) | Not enough data | 
| **Estimations** | 8.9 (15 reviews) | Not enough data | 

#### Tax Filing

| Feature | Avalara | ClearTax | 
|---|---|---|
| **Calculations** | 9.2 (16 reviews) | Not enough data | 
| **Rules & Regulations** | 8.9 (16 reviews) | Not enough data | 
| **Reporting** | 9.1 (18 reviews) | Not enough data | 

#### Workflows

| Feature | Avalara | ClearTax | 
|---|---|---|
| **Integrations** | 8.8 (18 reviews) | Not enough data | 
| **Importing** | 9.0 (15 reviews) | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **ClearTax** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Avalara | ClearTax | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Corporate Tax Software](https://www.g2.com/categories/corporate-tax)

**Unique to Avalara (3):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance), [Cross Border E-Commerce  Software](https://www.g2.com/categories/cross-border-e-commerce), [SAP Store Software](https://www.g2.com/categories/sap-store)



---
## Reviewer Demographics

### By Company Size

| Segment | Avalara | ClearTax | 
|---|---|---|
| **Small-Business** | 37.9% | 52.6% | 
| **Mid-Market** | 50.0% | 10.5% | 
| **Enterprise** | 12.1% | 36.8% | 

### By Industry

#### Avalara

- **Computer Software:** 12.0%
- **Retail:** 11.8%
- **Accounting:** 9.4%
- **Manufacturing:** 8.6%
- **Wholesale:** 6.1%
- **Information Technology and Services:** 4.6%
- **Consumer Goods:** 3.9%
- **Construction:** 3.5%
- **Non-Profit Organization Management:** 2.3%
- **Telecommunications:** 2.0%
- **Other:** 35.9%

#### ClearTax

- **Information Technology and Services:** 26.3%
- **Accounting:** 26.3%
- **Financial Services:** 10.5%
- **Retail:** 5.3%
- **Logistics and Supply Chain:** 5.3%
- **Legal Services:** 5.3%
- **Education Management:** 5.3%
- **Computer Software:** 5.3%
- **Computer & Network Security:** 5.3%
- **Banking:** 5.3%

---
## Alternatives

### Alternatives to Avalara

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (90 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews)
- [TurboTax Business](https://www.g2.com/products/turbotax-business/reviews) — 4.4/5 stars (94 reviews)
- [TaxCloud](https://www.g2.com/products/taxcloud/reviews) — 4.5/5 stars (42 reviews)
- [ONESOURCE](https://www.g2.com/products/thomson-reuters-onesource/reviews) — 3.8/5 stars (30 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (237 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)

### Alternatives to ClearTax

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews) — 4.4/5 stars (277 reviews)
- [Intuit Lacerte Tax](https://www.g2.com/products/intuit-lacerte-tax/reviews) — 4.3/5 stars (187 reviews)
- [CCH ProSystem fx Tax](https://www.g2.com/products/cch-prosystem-fx-tax/reviews) — 4.1/5 stars (133 reviews)
- [TurboTax Business](https://www.g2.com/products/turbotax-business/reviews) — 4.4/5 stars (94 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (90 reviews)
- [Intuit ProSeries Tax](https://www.g2.com/products/intuit-proseries-tax/reviews) — 4.2/5 stars (86 reviews)
- [UltraTax CS](https://www.g2.com/products/ultratax-cs/reviews) — 3.4/5 stars (61 reviews)
- [Caseware](https://www.g2.com/products/caseware/reviews) — 4.0/5 stars (70 reviews)

---
## Top Discussions

### Avalara

- Title: [Has anyone using Avalara experience issues with this service recently 2021?](https://www.g2.com/discussions/40448-has-anyone-using-avalara-experience-issues-with-this-service-recently-2021) — 3 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)..."
- Title: [How much does avalara cost?](https://www.g2.com/discussions/how-much-does-avalara-cost) — 2 comments *(includes official response)*
  > **Top comment:** "Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business."
- Title: [Can I refile a return that was filed in an SST state without Avalara's assistance?](https://www.g2.com/discussions/31739-can-i-refile-a-return-that-was-filed-in-an-sst-state-without-avalara-s-assistance) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file..."
- Title: [Do wholesale sales count toward NEXUS?](https://www.g2.com/discussions/31738-do-wholesale-sales-count-toward-nexus) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Since many states include exempt transactions in their economic nexus thresholds, businesses that only make exempt sales into other states can establish..."
- Title: [I didn’t know I was supposed to register — do I need to worry about past sales?](https://www.g2.com/discussions/i-didn-t-know-i-was-supposed-to-register-do-i-need-to-worry-about-past-sales) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and..."

### ClearTax

- Title: [Is ClearTax free software?](https://www.g2.com/discussions/is-cleartax-free-software) — 1 comment
  > **Top comment:** "No, it is not completely free. You can get service at minimum cost like 299 Rs/- or 399 Rs/- and many more other plan."
- Title: [What is the use of ClearTax?](https://www.g2.com/discussions/what-is-the-use-of-cleartax) — 1 comment
  > **Top comment:** "It is assistance provided related income tax, loan support, GST return etc."
- Title: [please provide us a mobile software](https://www.g2.com/discussions/please-provide-us-a-mobile-software) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/avalara-vs-cleartax)