# Auvik vs Remote Monitoring and Management Comparison --- ## AI Generated Summary - **G2 reviewers report** that Atera excels in user experience, particularly with its ticketing system and remote support features. Users appreciate how it keeps tickets organized and allows for quick remote access to troubleshoot issues, making it a strong choice for IT management. - **Users say** Auvik provides exceptional visibility into complex networks, with features like Automatic Discovery and Real-Time maps. This capability allows users to quickly understand new client environments, which is a significant advantage for network monitoring. - **According to verified reviews** , Atera stands out for its ease of use and setup, with many users highlighting the intuitive onboarding process. This makes it easier for teams to get started and manage their IT operations effectively. - **Reviewers mention** that Auvik's alerting system is highly effective, often notifying users of network drops before they are even noticed by clients. This proactive monitoring is a key feature that enhances network reliability. - **G2 reviewers highlight** Atera's strong support quality, with users noting the responsiveness and helpfulness of the support team. This level of support can be crucial for businesses that rely heavily on their IT infrastructure. - **Users appreciate** Auvik's multi-network capability, which allows for monitoring across various sites seamlessly. This feature is particularly beneficial for organizations with multiple locations, ensuring comprehensive oversight of their network health. --- ## Frequently Asked Questions ### What is the difference between Atera vs Auvik? Atera stands out for its all-in-one IT management approach and higher Ease of Use, while Auvik is favored for network visibility and mapping capabilities. | [Atera](https://www.g2.com/products/atera/reviews) | [Auvik](https://www.g2.com/products/auvik-networks/reviews) | | --- | --- | | 4.6/5 (1,247 reviews) | 4.5/5 (380 reviews) | | Small-Business | Small-Business | | 9.2 | 8.7 | | 9.0 | 8.8 | | Automation (273 all-time mentions) | Network Mapping (12 all-time mentions) | ### How do the pricing models of Atera and Auvik compare? Atera is rated higher for value, with a stronger Price/Cost satisfaction score than Auvik. - **Atera:** Reviewers highlight the per-technician pricing model as a major cost-saving advantage, especially for scaling teams, and appreciate that features typically requiring add-ons elsewhere are included. - **Auvik:** Reviewers describe Auvik as a premium-priced product, noting that pricing can climb quickly with more sites or devices, and that smaller shops may feel the pinch. - **Switching reasons:** Several reviewers mention switching to Atera to avoid per-device pricing and reduce software overhead costs. ### What are the best alternatives to Atera and Auvik? The top 3 alternatives to Atera and Auvik are Domotz, NinjaOne, and TeamViewer. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1,247 reviews) | Small-Business | Per-technician pricing is a major cost-saving advantage | Automation (273 all-time mentions) | | [Auvik](https://www.g2.com/products/auvik-networks/reviews) | 4.5/5 (380 reviews) | Small-Business | Premium-priced, can climb quickly with more sites/devices | Network Mapping (12 all-time mentions) | | [Domotz](https://www.g2.com/products/domotz/reviews) | 4.8/5 (105 reviews) | Small-Business | — | — | | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5,027 reviews) | Mid-Market | — | — | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,155 reviews) | Small-Business | — | — | ### Which Remote Monitoring & Management (RMM) features should I prioritize when comparing Atera and Auvik? Buyers comparing Atera and Auvik should prioritize Automation, Network Mapping, Ticketing System, Patch Management, and Alert Notifications. - **Automation:** Atera is cited in 273 reviews for automation, while Auvik is mentioned in 12 reviews. - **Network Mapping:** Auvik is highlighted in 12 reviews for network mapping, a core differentiator, while Atera is not cited for this feature. - **Ticketing System:** Atera is mentioned in 136 reviews for its ticketing system; Auvik does not have significant mentions in this area. - **Patch Management:** Atera is cited in 107 reviews for patch management; Auvik is not mentioned for this feature. - **Alert Notifications:** Auvik is mentioned in 27 reviews for alert notifications, while Atera does not have significant mentions for this feature. ### What are the pros and cons of Atera vs Auvik? Atera's headline strength is automation and all-in-one IT management, while Auvik excels in network visibility and mapping. - **Atera strengths:** Automation (273 all-time mentions), features (260), ticketing system (136), patch management (107), all-in-one solution (103), helpful (104). - **Atera trade-offs:** Reviewers note reporting and customization could be more flexible, and some UI elements feel clunky or rigid. - **Auvik strengths:** Ease of use (41 all-time mentions), alert notifications (27), easy setup (22), network mapping (12), automation (12), reliability (16), monitoring (17). - **Auvik trade-offs:** Reviewers mention device limitations (8), missing features (8), and that pricing can escalate quickly with more devices or sites. ### Is Atera or Auvik better for small businesses? Atera is the better fit for small businesses, with a higher small-business segment share and reviewer sentiment focused on ease of use and cost savings. - **Atera:** Small-Business segment; reviewers consistently highlight the value of per-technician pricing, easy setup, and all-in-one functionality for small teams. - **Auvik:** Small-Business segment; reviewers appreciate easy setup and network visibility, but note that pricing can be a challenge for smaller organizations. ### Which Remote Monitoring & Management (RMM) platform has better integrations? Atera is favored for integrations, with reviewers specifically citing AnyDesk integration. - **Atera:** AnyDesk integration is mentioned in 34 reviews, with recent reviewers highlighting its value for remote access. - **Auvik:** Reviewers mention API access and integration with ticketing systems, but no third-party integration is cited with a significant mention count. ### How do Atera and Auvik compare on customer support? Atera and Auvik are rated nearly equally on Quality of Support, with Atera at 9.0 and Auvik at 8.8, indicating parity. - **Atera:** Reviewers describe support as responsive and helpful, with several noting quick resolution of issues and positive onboarding experiences. - **Auvik:** Reviewers highlight helpful onboarding teams and strong support infrastructure, with many citing fast responses and effective assistance. ### Which is easier to implement, Atera or Auvik? Atera is rated higher for Ease of Setup, with a 9.2 score versus Auvik's 8.7, indicating Atera is easier to implement. - **Atera:** Reviewers consistently describe the initial setup as very easy, with agent deployment and onboarding often completed in minutes and praised for simplicity. - **Auvik:** Reviewers note that setup is generally easy and onboarding is helpful, but some mention that configuring advanced features or large environments can require more effort. ### Which product has better Reporting? Atera is rated higher for Reporting, with more reviewer-cited mentions and higher satisfaction scores. - **Atera:** Reporting is frequently mentioned in reviews, with several reviewers noting daily, weekly, and monthly reports, though some desire more customization; Meets Requirements score is 8.8. - **Auvik:** Reporting is referenced for network health and executive summaries, but reviewers note a desire for more flexible dashboard exports and deeper trend analytics; Meets Requirements score is 8.7. | | Auvik | Remote Monitoring and Management | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | | **Total Reviews** | 380 | 1,274 | --- ## Top Pros & Cons ### Auvik Pros: - Ease of Use (41 reviews) - Alert Notifications (27 reviews) Cons: - Device Limitations (8 reviews) - Missing Features (8 reviews) ### Remote Monitoring and Management Pros: - Ease of Use (386 reviews) - Automation (273 reviews) Cons: - Missing Features (161 reviews) - Limited Features (135 reviews) --- ## Ratings Comparison | Rating | Auvik | Remote Monitoring and Management | |---|---|---| | **Meets Requirements** | 8.7 (281 reviews) | 8.8 (981 reviews) | | **Ease of Use** | 8.6 (289 reviews) | 9.2 (1135 reviews) | | **Ease of Setup** | 8.7 (239 reviews) | 9.1 (987 reviews) | | **Ease of Admin** | 8.7 (228 reviews) | 9.0 (630 reviews) | | **Quality of Support** | 8.8 (247 reviews) | 9.0 (933 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (206 reviews) | 9.1 (619 reviews) | | **Product Direction (% positive)** | 8.9 (271 reviews) | 9.3 (952 reviews) | --- ## Pricing ### Auvik #### Entry-Level Pricing Plan: 14-day Free Trial Price: Free Trial Description: Start your free Auvik trial today and experience unparalleled control over your IT infrastructure. Ultimate Visibility: Discover, manage, and analyze your network assets with real-time updates. Absolute Simplicity: Troubleshoot faster and manage multiple sites efficiently. Expert Control: Automate documentation and manage configurations effortlessly. Key Features: - Free 14-Day Trial [Learn more about Auvik](https://www.g2.com/products/auvik-networks/reviews) #### Free Trial Yes ### Remote Monitoring and Management #### Entry-Level Pricing Plan: Free trial Price: Free Trial Key Features: - 30-day free trial. No credit card required. [Browse all 8 editions](https://www.g2.com/products/remote-monitoring-and-management/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Artificial Intelligence | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | N/A | N/A | #### Additional Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Tagging** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **For eCommerce** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Machine Learning** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Multiple Data Sources** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Patch Management | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | N/A | N/A | #### Additional Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Alerts/Notifications** | Not enough data | Not enough data | | **Patch Prioritization** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Network Wide Management** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Remote Update/Installation** | Not enough data | Not enough data | | **IT Asset Tracking** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Automatic Patch Deployment** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Customization** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Patch Testing** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Automatic Scans** | Not enough data | Not enough data | | **Active Directory Integration** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Usage Tracking/Analytics** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | ### Vulnerability Management | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | N/A | N/A | #### Additional Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Search/Filter** | Not enough data | Not enough data | | **Risk Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Certificate Assessment** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Automated Containment** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Asset Discovery** | Not enough data | Not enough data | | **Penetration Testing** | Not enough data | Not enough data | | **Runtime Container Security** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Security Auditing** | Not enough data | Not enough data | | **Issue Tracking** | Not enough data | Not enough data | | **Threat Intelligence** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | | **Endpoint Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Vulnerability Management** | Not enough data | Not enough data | | **Goal Setting/Tracking** | Not enough data | Not enough data | | **Vulnerability Assessment** | Not enough data | Not enough data | | **Asset Tagging** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Vulnerability/Threat Prioritization** | Not enough data | Not enough data | | **Vulnerability Protection** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **SQL Injections** | Not enough data | Not enough data | ### AI IT Agents | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | 7.8/10 | 29 | #### Feedback Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Feedback Management** | Not enough data | Not enough data | #### Proactive Error Detection | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Proactive Error Detection** | Not enough data | Not enough data | #### Alerts/Notifications | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Alerts/Notifications** | Not enough data | Not enough data | #### Document Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Document Management** | Not enough data | Not enough data | #### Self Service Portal | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Self Service Portal** | Not enough data | Not enough data | #### Autonomous Task Execution | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | #### Reporting/Analytics | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Reporting/Analytics** | Not enough data | Not enough data | #### Security & Compliance | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Security & Compliance** | Not enough data | Not enough data | #### Natural Language Processing | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Natural Language Processing** | Not enough data | Not enough data | #### Integration into Third Party Applications | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Integration into Third Party Applications** | Not enough data | Not enough data | #### AI Agent Configuration | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **AI Agent Configuration** | Not enough data | Not enough data | #### Adaptive Learning | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | #### IT Incident Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **IT Incident Management** | Not enough data | Not enough data | #### Automated Routing | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Automated Routing** | Not enough data | Not enough data | #### Service Level Agreement (SLA) Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | #### Knowledge Base Integration | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Knowledge Base Integration** | Not enough data | Not enough data | #### Support Ticket Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Support Ticket Management** | Not enough data | Not enough data | #### Workflow Automation | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Workflow Automation** | Not enough data | Not enough data | #### Automation - AI IT Agents | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Document Processing** | Not enough data | 8.0 (11 reviews) | | **Feedback Collection** | Not enough data | 8.1 (12 reviews) | #### Autonomy - AI IT Agents | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Adaptive Responses** | Not enough data | 7.7 (11 reviews) | | **Task Execution** | Not enough data | 7.8 (12 reviews) | | **Independent Decision Making** | Not enough data | 7.9 (11 reviews) | | **Problem Solving** | Not enough data | 8.3 (11 reviews) | #### IT Ticket Management - AI IT Agents | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Ticket Status Updates** | Not enough data | 8.1 (12 reviews) | | **SLA Monitoring** | Not enough data | Feature Not Available | | **Ticket Categorization** | Not enough data | Feature Not Available | | **Ticket Assignment** | Not enough data | 7.5 (14 reviews) | | **Automated Ticket Creation** | Not enough data | 7.3 (11 reviews) | #### IT Support Automation - AI IT Agents | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Knowledge Base Utilization** | Not enough data | 8.1 (12 reviews) | | **Workflow Automation** | Not enough data | 8.3 (15 reviews) | | **Real-Time Troubleshooting** | Not enough data | 7.8 (12 reviews) | | **User Self-Service Assistance** | Not enough data | 7.9 (11 reviews) | | **Proactive Issue Detection** | Not enough data | 8.1 (12 reviews) | ### Help Desk | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | 8.1/10 | 360 | #### Ticket and Case Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Ticket creation user experience** | Not enough data | 8.6 (312 reviews) | | **Ticket response user experience** | Not enough data | 8.6 (311 reviews) | | **Workflow** | Not enough data | 8.5 (308 reviews) | | **Response Automation** | Not enough data | 8.3 (300 reviews) | | **SLA Management** | Not enough data | 8.2 (292 reviews) | | **Attachments/Screencasts** | Not enough data | 8.4 (297 reviews) | | **Ticket Collaboration** | Not enough data | 8.3 (298 reviews) | | **Customer and Contacts Database** | Not enough data | 8.2 (290 reviews) | | **Workflow Management** | Not enough data | Not enough data | | **Knowledge Base Management** | Not enough data | Not enough data | | **Ticket Management** | Not enough data | 10.0 (5 reviews) | | **Call Center Management** | Not enough data | Not enough data | | **Queue Management** | Not enough data | Not enough data | | **Inbox Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | #### Generative AI | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **AI Text Generation** | Not enough data | 7.2 (236 reviews) | | **AI Text Summarization** | Not enough data | 7.3 (237 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Help Desk | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.2 (32 reviews) | | **Natural Language Interaction** | Not enough data | 8.4 (31 reviews) | | **Proactive Assistance** | Not enough data | 8.5 (32 reviews) | #### Communication Channels | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Customer Portal** | Not enough data | 8.2 (293 reviews) | | **Email to Case** | Not enough data | 8.7 (291 reviews) | | **Chat/Live Support** | Not enough data | 8.1 (284 reviews) | | **Social Integration** | Not enough data | 6.4 (269 reviews) | | **Voice** | Not enough data | 6.2 (266 reviews) | | **Video Chat** | Not enough data | Not enough data | #### Platform | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Mobile User Support** | Not enough data | 7.2 (299 reviews) | | **Customization ** | Not enough data | 7.8 (307 reviews) | | **User, Role, and Access Management** | Not enough data | 8.5 (309 reviews) | | **Third-Party Integrations** | Not enough data | 8.0 (310 reviews) | | **Reporting** | Not enough data | 8.2 (319 reviews) | | **Activity Dashboard** | Not enough data | 8.5 (314 reviews) | | **Mobile Access** | Not enough data | Not enough data | #### Additional Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Automated Routing** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Autoresponders** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Conversation Intelligence** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Key Performance Indicators** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Voice Recognition** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Task Automation** | Not enough data | Not enough data | | **IVR** | Not enough data | Not enough data | | **Language Detection** | Not enough data | Not enough data | | **Multiple Data Sources** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Macros/Templated Responses** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Automated Responses** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### IT Service Management (ITSM) Tools | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | 8.1/10 | 190 | #### Administration | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Change Management** | Not enough data | 8.1 (157 reviews) | | **Asset Management** | Not enough data | 8.4 (165 reviews) | | **Reports & Analytics** | Not enough data | 8.7 (168 reviews) | | **IT Asset Management** | Not enough data | Not enough data | | **Knowledge Management** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Service Request Management** | Not enough data | Not enough data | | **Release Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **Ticket Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Problem Management** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Contract/License Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Knowledge Base Management** | Not enough data | Not enough data | | **Capacity Management** | Not enough data | Not enough data | | **Availability Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | #### Service Desk | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Help Desk** | Not enough data | 8.6 (164 reviews) | | **Incident Reports** | Not enough data | 8.3 (157 reviews) | | **Process Workflow** | Not enough data | 8.4 (156 reviews) | | **Customizable Reports** | Not enough data | Not enough data | #### Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Reporting** | Not enough data | 8.6 (157 reviews) | | **Administration Console** | Not enough data | 8.9 (156 reviews) | | **Access Management** | Not enough data | 8.7 (152 reviews) | | **Asset Management** | Not enough data | 8.5 (155 reviews) | | **Policy Dictation** | Not enough data | 8.2 (147 reviews) | | **Real-Time Reporting** | Not enough data | Not enough data | #### Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Ticketing System** | Not enough data | 8.5 (162 reviews) | | **Performance Logging** | Not enough data | 8.5 (152 reviews) | | **Alerting** | Not enough data | 8.8 (159 reviews) | | **Automation** | Not enough data | 8.7 (157 reviews) | #### Agentic AI - IT Service Management (ITSM) Tools | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.5 (22 reviews) | | **Multi-step Planning** | Not enough data | 7.0 (22 reviews) | | **Cross-system Integration** | Not enough data | 7.0 (22 reviews) | | **Adaptive Learning** | Not enough data | 7.0 (22 reviews) | | **Natural Language Interaction** | Not enough data | 7.4 (21 reviews) | | **Proactive Assistance** | Not enough data | 7.2 (22 reviews) | | **Decision Making** | Not enough data | 7.4 (21 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **Resource Allocation & Planning** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | #### Additional Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Prioritization** | Not enough data | Not enough data | | **Service History** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Service Catalog** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Automated Responses** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Support Ticket Tracking** | Not enough data | Not enough data | | **Automated Routing** | Not enough data | Not enough data | | **Macros/Templated Responses** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **Remote Access & Monitoring** | Not enough data | Not enough data | | **Asset Tracking** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | 8.4/10 | 852 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Device Management** | Not enough data | 9.0 (669 reviews) ✓ Verified | | **Asset Management** | Not enough data | 8.4 (117 reviews) | | **ITIL Policy Compliance** | Not enough data | 8.0 (74 reviews) | | **User Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Issue Management** | Not enough data | Not enough data | | **Mobile Device Management** | Not enough data | Not enough data | #### Monitoring and Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Remote Monitoring** | Not enough data | 9.2 (701 reviews) ✓ Verified | | **Asset Tracking** | Not enough data | 8.3 (556 reviews) ✓ Verified | | **Application Deployment** | Not enough data | 8.3 (563 reviews) ✓ Verified | | **Patch Management** | Not enough data | 8.7 (654 reviews) ✓ Verified | | **Asset Tracking** | Not enough data | 8.3 (84 reviews) | | **Deployment Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **IT Incident Management** | Not enough data | Not enough data | | **Remediation Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | 10.0 (5 reviews) | | **Compliance Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Help Desk Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Contract/License Management** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Network Monitoring** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Network Monitoring** | Not enough data | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Workflow Management** | Not enough data | 8.7 (126 reviews) | #### Service Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Remote Access** | Not enough data | 9.1 (665 reviews) ✓ Verified | | **Service Management (Issue Prioritization)** | Not enough data | 8.9 (103 reviews) | | **Ticketing** | Not enough data | 9.0 (175 reviews) | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.1 (107 reviews) | | **Multi-step Planning** | Not enough data | 7.5 (81 reviews) | | **Cross-system Integration** | Not enough data | 7.9 (91 reviews) | | **Adaptive Learning** | Not enough data | 7.7 (82 reviews) | | **Natural Language Interaction** | Not enough data | 7.9 (82 reviews) | | **Proactive Assistance** | Not enough data | 7.7 (88 reviews) | | **Decision Making** | Not enough data | 7.4 (81 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **Active Directory Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Audit Trail** | Not enough data | Not enough data | | **Build Automation** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Endpoint Protection** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Anti Virus** | Not enough data | Not enough data | | **Security Tools** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Backup and Recovery** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Usage Tracking/Analytics** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Automatic Backup** | Not enough data | Not enough data | | **Device Auto Discovery** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **For MSPs** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Real-time Alerts** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Network Security** | Not enough data | Not enough data | | **Uptime Reporting** | Not enough data | Not enough data | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | 7.5/10 | 41 | #### Scope | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | 6.9 (31 reviews) | | **Multi-OS Support** | Not enough data | 8.1 (36 reviews) | #### Security | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Reporting and Alerts** | Not enough data | 8.0 (36 reviews) | | **Endpoint Protection** | Not enough data | 7.3 (32 reviews) | | **Remote Wiping** | Not enough data | 5.7 (27 reviews) | #### Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Device Enrollment** | Not enough data | 8.2 (30 reviews) | | **Device Configuration** | Not enough data | 7.8 (29 reviews) | | **Device Compliance** | Not enough data | 7.5 (26 reviews) | | **Usage Information** | Not enough data | 7.9 (29 reviews) | | **Data Separation** | Not enough data | 6.1 (25 reviews) | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (10 reviews) | | **Multi-step Planning** | Not enough data | 7.5 (10 reviews) | | **Cross-system Integration** | Not enough data | 7.7 (10 reviews) | | **Adaptive Learning** | Not enough data | 8.0 (10 reviews) | | **Natural Language Interaction** | Not enough data | 7.7 (10 reviews) | | **Proactive Assistance** | Not enough data | 8.0 (11 reviews) | | **Decision Making** | Not enough data | 8.0 (10 reviews) | #### Additional Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Mobile Content Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Remote Access & Monitoring** | Not enough data | Not enough data | | **Deployment Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | | **Encryption** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **BYOD Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Mobile Device Management** | Not enough data | Not enough data | | **Endpoint Management** | Not enough data | Not enough data | | **App Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Network Monitoring | Product | Score | Reviews | |---|---|---| | **Auvik** | 8.0/10 | 241 | | **Remote Monitoring and Management** | 8.1/10 | 315 | #### Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Performance Monitoring** | 8.9 (219 reviews) | 8.9 (286 reviews) | | **Alerting** | 9.0 (225 reviews) | 8.9 (294 reviews) | | **Improvement Suggestions** | Feature Not Available | 8.2 (275 reviews) | | **Multi-Network Capability** | 9.2 (206 reviews) | 8.6 (265 reviews) | #### Monitoring - Network Monitoring | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **360-Degree Network Visibility** | 8.1 (8 reviews) | 8.3 (36 reviews) | | **Automated Network Discovery** | 8.7 (21 reviews) | 8.6 (40 reviews) | | **Real-Time Monitoring** | 9.7 (15 reviews) | 8.8 (36 reviews) | | **Bandwidth Monitoring** | Not enough data | Not enough data | | **IP Address Monitoring** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Multi-Location Monitoring** | Not enough data | Not enough data | #### Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Performance Baseline** | 8.3 (199 reviews) | 8.4 (262 reviews) | | **Data Visualization** | 8.7 (207 reviews) | 8.4 (263 reviews) | | **Path Analysis** | 8.2 (124 reviews) | 8.0 (251 reviews) | | **Real-Time Data** | Not enough data | Not enough data | | **Historical Trend Analysis** | Not enough data | Not enough data | #### Analytics - Network Monitoring | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Predictive Performance Analytics** | 6.7 (6 reviews) | 8.2 (35 reviews) | | **Packet & Flow Analysis** | 8.0 (10 reviews) | 8.0 (35 reviews) | #### Security - Network Monitoring | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Encrypted Data Transmission** | 8.3 (6 reviews) | 8.5 (36 reviews) | | **Zero Trust and Identity Management** | 7.2 (6 reviews) | 7.9 (38 reviews) | | **Integrated Network Security** | 6.9 (6 reviews) | 8.3 (36 reviews) | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Asset Lifecycle Management** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Capacity Management** | Not enough data | Not enough data | | **Change Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Capacity Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Remediation Management** | Not enough data | Not enough data | | **Network Resource Management** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | #### Network Performance - Network Monitoring | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Dynamic Network Optimization** | 6.9 (6 reviews) | 8.2 (35 reviews) | | **Automated Tasks Routing** | 8.2 (10 reviews) | 8.2 (36 reviews) | #### AI Automation - Network Monitoring | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Machine Learning-Based Anomaly Detection** | 5.8 (6 reviews) | 7.7 (34 reviews) | | **Self-Healing Networks** | 6.0 (7 reviews) | 7.5 (34 reviews) | | **Predictive Network Maintenance** | 5.6 (6 reviews) | 7.5 (34 reviews) | #### Agentic AI - Network Monitoring | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.5 (29 reviews) | | **Multi-step Planning** | Not enough data | 7.6 (29 reviews) | | **Cross-system Integration** | 7.0 (5 reviews) | 7.7 (30 reviews) | | **Adaptive Learning** | Not enough data | 7.4 (30 reviews) | | **Natural Language Interaction** | Not enough data | 7.6 (30 reviews) | | **Proactive Assistance** | Not enough data | 7.4 (29 reviews) | | **Decision Making** | Not enough data | 7.6 (29 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Audit Trail** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Configurable Workflow** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Charting** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Self-Updating Maps** | Not enough data | Not enough data | | **IT Asset Tracking** | Not enough data | Not enough data | | **Dependency Tracking** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Data Connectors** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Map Exporting** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Color Codes/Icons** | Not enough data | Not enough data | | **Uptime Reporting** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Web Traffic Reporting** | Not enough data | Not enough data | | **Downtime Tracking** | Not enough data | Not enough data | | **Threshold Alerts** | Not enough data | Not enough data | | **Simple Network Management Protocol (SNMP)** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Troubleshooting** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Network Mapping** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **Virtualization** | Not enough data | Not enough data | | **Baseline Manager** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Bug/Issue Capture** | Not enough data | Not enough data | | **Mobile Network Troubleshooting** | Not enough data | Not enough data | | **Issue Auditing** | Not enough data | Not enough data | | **Customizable Dashboard** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Anti Virus** | Not enough data | Not enough data | | **Diagnostic Tools** | Not enough data | Not enough data | | **Remote Update/Installation** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### IT Asset Management | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | 7.9/10 | 242 | #### Asset Inventory | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Hardware Asset Inventory** | Not enough data | 8.9 (229 reviews) | | **Software Asset Inventory** | Not enough data | 8.8 (222 reviews) | | **Cloud Asset Inventory** | Not enough data | 7.8 (210 reviews) | | **Mobile Asset Inventory** | Not enough data | 7.1 (206 reviews) | | **Asset Discovery** | Not enough data | 7.9 (216 reviews) | #### Generative AI | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **AI Text Generation** | Not enough data | 7.2 (194 reviews) | | **AI Text Generation** | Not enough data | 7.1 (191 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - IT Asset Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.1 (31 reviews) | | **Multi-step Planning** | Not enough data | 7.8 (31 reviews) | | **Cross-system Integration** | Not enough data | 8.1 (31 reviews) | | **Adaptive Learning** | Not enough data | 7.6 (31 reviews) | | **Natural Language Interaction** | Not enough data | 7.9 (30 reviews) | | **Proactive Assistance** | Not enough data | 8.0 (31 reviews) | | **Decision Making** | Not enough data | 7.7 (31 reviews) | #### Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Central Dashboard** | Not enough data | 8.8 (219 reviews) | | **Asset Policy Management** | Not enough data | 8.1 (209 reviews) | | **Risk Management** | Not enough data | 7.6 (207 reviews) | | **Integrations** | Not enough data | 8.0 (214 reviews) | | **User Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Requisition Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Maintenance Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Problem Management** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Procurement Management** | Not enough data | Not enough data | | **Knowledge Base Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Change Management** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Contract/License Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | #### Additional Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Cost Tracking** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Asset Tracking** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | ### AI Agents For Business Operations | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | 9.4/10 | 22 | #### Responses | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Personalization** | Not enough data | 9.8 (9 reviews) | | **Route To Human** | Not enough data | 9.0 (8 reviews) | | **Natural Language Understanding (NLU)** | Not enough data | 9.1 (9 reviews) | | **Multi-Language** | Not enough data | Not enough data | #### Automation - AI Agents | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Sales Follow-Up** | Not enough data | Feature Not Available | | **Customer Interaction Automation** | Not enough data | Feature Not Available | | **Lead Generation** | Not enough data | Feature Not Available | | **Document Processing** | Not enough data | Feature Not Available | | **Feedback Collection** | Not enough data | Feature Not Available | | **Natural Language Processing** | Not enough data | Not enough data | | **Simulation and Scenario Generation** | Not enough data | Not enough data | #### Platform | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Conversation Editor** | Not enough data | 9.6 (8 reviews) | | **Integration** | Not enough data | 9.5 (11 reviews) | | **Human-In-The-Loop** | Not enough data | 9.4 (8 reviews) | | **Drag & Drop Editor** | Not enough data | Not enough data | | **Human-in-the-loop (HITL)** | Not enough data | Not enough data | #### Autonomy - AI Agents | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Independent Decision Making** | Not enough data | 9.2 (8 reviews) | | **Adaptive Responses** | Not enough data | 9.6 (8 reviews) | | **Task Execution** | Not enough data | 9.6 (8 reviews) | | **Problem Solving** | Not enough data | 9.8 (10 reviews) | #### Generative AI | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **AI Text Generation** | Not enough data | 9.7 (11 reviews) | | **AI Text Summarization** | Not enough data | 9.2 (10 reviews) | #### Additional Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Agent Collaboration** | Not enough data | Not enough data | | **Data Governance** | Not enough data | Not enough data | | **Prompt Engineering** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **For No-Code Development** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Dynamic Modeling** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Memory Management** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Scalability** | Not enough data | Not enough data | | **Cost Management** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Natural Language Interface** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Multiple LLM Models** | Not enough data | Not enough data | | **Integration Management** | Not enough data | Not enough data | | **Customizable Frameworks** | Not enough data | Not enough data | | **Pre-built Templates** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | | **Intent Recognition** | Not enough data | Not enough data | | **Contextual Guidance** | Not enough data | Not enough data | | **Rules-Based Workflow** | Not enough data | Not enough data | | **Attended Automation** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **For Sales/Marketing** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Business Process Automation** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Deep Learning** | Not enough data | Not enough data | | **Code-free Development** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Automated Responses** | Not enough data | Not enough data | | **Knowledge Management** | Not enough data | Not enough data | | **Transfers/Routing** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Customer Experience Management** | Not enough data | Not enough data | | **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Configurable Workflow** | Not enough data | Not enough data | | **Unattended Automation** | Not enough data | Not enough data | | **Conversation Intelligence** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | | **Proactive Error Detection** | Not enough data | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | 7.8/10 | 486 | #### Administration | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Screen Sharing** | Not enough data | 8.7 (446 reviews) | | **File Sharing** | Not enough data | 8.4 (441 reviews) | | **Session Recording** | Not enough data | 7.3 (383 reviews) | | **Unattended Remote Access** | Not enough data | 8.9 (449 reviews) | | **Multi - Session Handling** | Not enough data | 8.2 (424 reviews) | | **Multi-Monitor Support** | Not enough data | 8.2 (445 reviews) | #### Maintenance | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Remote Reboot** | Not enough data | 8.9 (450 reviews) | | **Remote Printing** | Not enough data | 7.8 (392 reviews) | #### Communication | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Text Chat** | Not enough data | Feature Not Available | | **VoIP** | Not enough data | 6.1 (365 reviews) | | **Video Conference Call** | Not enough data | 6.1 (358 reviews) | | **Screen Annotations** | Not enough data | 6.9 (368 reviews) | #### Security | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Data Encryption** | Not enough data | 7.8 (382 reviews) | | **Compliance** | Not enough data | 8.0 (389 reviews) | #### Device Support | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Mobile Device Access** | Not enough data | 7.4 (391 reviews) | | **Multi-Platform Support** | Not enough data | 8.2 (399 reviews) | | **Cross-Platform** | Not enough data | 8.2 (394 reviews) | | **Video Support** | Not enough data | Not enough data | #### Performance | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Reporting** | Not enough data | 8.2 (429 reviews) | #### Additional Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Remote Monitoring & Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Summary Reports** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Session Transfer** | Not enough data | Not enough data | | **Remote Update/Installation** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Troubleshooting** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Multiple User Accounts** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Diagnostic Tools** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | ### Network Management Tools | Product | Score | Reviews | |---|---|---| | **Auvik** | 8.2/10 | 58 | | **Remote Monitoring and Management** | N/A | N/A | #### Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Network Automation** | 7.2 (50 reviews) | Not enough data | | **Network Traffic Analyzer** | 8.2 (51 reviews) | Not enough data | | **User Provisioning** | 8.0 (47 reviews) | Not enough data | | **Network Analytics** | 8.4 (49 reviews) | Not enough data | | **Resource Maintenance** | 7.4 (48 reviews) | Not enough data | | **Network Provisioning** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Cost Tracking** | Not enough data | Not enough data | #### Monitoring | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Network Monitoring** | 8.6 (50 reviews) | Not enough data | | **Network Discovery** | 8.9 (51 reviews) | Not enough data | | **Network Asset Mapping** | 8.6 (54 reviews) | Not enough data | | **Activity Monitoring** | Not enough data | Not enough data | | **Incident Mapping** | Not enough data | Not enough data | | **Data Mapping** | Not enough data | Not enough data | | **On-Demand Mapping** | Not enough data | Not enough data | | **Location-Based Mapping** | Not enough data | Not enough data | | **Hierarchical Mapping** | Not enough data | Not enough data | | **Visual Discovery** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Continuous Monitoring** | Not enough data | Not enough data | #### Support | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Real-time alerting** | 8.7 (50 reviews) | Not enough data | | **Hybrid Infrastructure Support** | Feature Not Available | Not enough data | | **API Integration** | 7.5 (44 reviews) | Not enough data | | **Third-Party Integration** | Not enough data | Not enough data | | **Database Support** | Not enough data | Not enough data | #### Agentic AI - Network Management Tools | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Intrusion Prevention System** | Not enough data | Not enough data | | **Intrusion Detection System** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Configuration Management** | Not enough data | Not enough data | | **Endpoint Protection** | Not enough data | Not enough data | | **Network Analysis** | Not enough data | Not enough data | | **Network Resource Management** | Not enough data | Not enough data | | **IT Asset Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Threshold Alerts** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Response Management** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Remediation Management** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Issue Management** | Not enough data | Not enough data | | **Security Management** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Troubleshooting** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Configurable Workflow** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Charting** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Self-Updating Maps** | Not enough data | Not enough data | | **IT Asset Tracking** | Not enough data | Not enough data | | **Dependency Tracking** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Data Connectors** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Map Exporting** | Not enough data | Not enough data | | **Color Codes/Icons** | Not enough data | Not enough data | | **Uptime Reporting** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Bug/Issue Capture** | Not enough data | Not enough data | | **Mobile Network Troubleshooting** | Not enough data | Not enough data | | **Issue Auditing** | Not enough data | Not enough data | | **Customizable Dashboard** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Anti Virus** | Not enough data | Not enough data | | **Diagnostic Tools** | Not enough data | Not enough data | | **Remote Update/Installation** | Not enough data | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | 7.2/10 | 286 | #### Generative AI | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **AI Text Summarization** | Not enough data | 7.2 (281 reviews) | ### Autonomous Endpoint Management (AEM) | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | N/A | N/A | #### Generative AI - Autonomous Endpoint Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Behavioral Analysis** | Not enough data | Feature Not Available | | **Adaptive** | Not enough data | Feature Not Available | | **Predictive** | Not enough data | Feature Not Available | #### Monitoring and Management - Autonomous Endpoint Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Patch Management** | Not enough data | Feature Not Available | | **Oversees** | Not enough data | Feature Not Available | | **Self-Healing** | Not enough data | Not enough data | | **Centralized Dashboard** | Not enough data | Feature Not Available | ### Service Desk | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | 8.2/10 | 245 | #### Incident Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Automate Ticket Routing** | Not enough data | 8.4 (212 reviews) | | **Ticket Prioritization** | Not enough data | 8.5 (215 reviews) | | **Ticket Notifications** | Not enough data | 8.8 (210 reviews) | | **Knowledge Base** | Not enough data | 8.2 (217 reviews) | | **Knowledge Base/Ticket Integration** | Not enough data | 8.2 (206 reviews) | | **Real-Time Notifications** | Not enough data | Not enough data | #### Reporting | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Dashboards** | Not enough data | 8.6 (217 reviews) | | **Time Tracking** | Not enough data | 8.5 (212 reviews) | | **Surveys** | Not enough data | 7.8 (202 reviews) | | **Activity Tracking** | Not enough data | Not enough data | #### Access & Usability | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Mobile** | Not enough data | 7.4 (210 reviews) | | **Self Service** | Not enough data | 8.6 (207 reviews) | | **Active Directory** | Not enough data | 8.0 (203 reviews) | | **Multi-Channel Access** | Not enough data | 8.3 (198 reviews) | | **Mobile Access** | Not enough data | Not enough data | #### Agentic AI - Service Desk | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.4 (27 reviews) | | **Multi-step Planning** | Not enough data | 8.1 (26 reviews) | | **Cross-system Integration** | Not enough data | 8.1 (25 reviews) | | **Adaptive Learning** | Not enough data | 8.1 (26 reviews) | | **Natural Language Interaction** | Not enough data | 7.9 (26 reviews) | | **Proactive Assistance** | Not enough data | 7.6 (26 reviews) | | **Decision Making** | Not enough data | 7.9 (26 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Project Management** | Not enough data | Not enough data | | **Procurement Management** | Not enough data | Not enough data | | **CMDB** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **IT Risk Management** | Not enough data | Not enough data | | **Service Catalog** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Change Management** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Benchmarking** | Not enough data | Not enough data | | **Localization Automation** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Customer Support** | Not enough data | Not enough data | | **Scheduled/Automated Reports** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Release & Deployment** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Contract/License Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Problem Management** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **IT Asset Management** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Asset Lifecycle Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | N/A | N/A | #### System Control | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Enterprise IT Management | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | 8.4/10 | 95 | #### Analysis | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Threat Detection** | Not enough data | 8.2 (79 reviews) | #### Platform | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Unified Communications Platform** | Not enough data | 7.9 (80 reviews) | | **Remote Access** | Not enough data | 8.9 (89 reviews) | | **ITIL Policy Compliance** | Not enough data | 8.1 (79 reviews) | | **Asset Tracking** | Not enough data | 8.4 (86 reviews) | | **IT Knowledge Management** | Not enough data | 8.6 (85 reviews) | | **IT Asset Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | #### Security | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Endpoint Protection** | Not enough data | 8.4 (83 reviews) | | **Patch Management** | Not enough data | 9.0 (88 reviews) | | **Disaster Recovery** | Not enough data | 7.4 (80 reviews) | | **Service Management** | Not enough data | 8.3 (83 reviews) | | **Workflow Management** | Not enough data | 8.2 (80 reviews) | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **License Management** | Not enough data | Not enough data | | **Capacity Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | #### Agentic AI - Enterprise IT Management | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.5 (13 reviews) | | **Multi-step Planning** | Not enough data | 8.8 (14 reviews) | | **Cross-system Integration** | Not enough data | 8.5 (14 reviews) | | **Adaptive Learning** | Not enough data | 8.6 (13 reviews) | | **Natural Language Interaction** | Not enough data | 8.5 (13 reviews) | | **Proactive Assistance** | Not enough data | 8.8 (13 reviews) | | **Decision Making** | Not enough data | 8.7 (14 reviews) | | **AI/Machine Learning** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Audit Trail** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Security Tools** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Personalization and Recommendation** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **IT Reporting** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Issue Auditing** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### AI Agents | Product | Score | Reviews | |---|---|---| | **Auvik** | N/A | N/A | | **Remote Monitoring and Management** | N/A | N/A | #### Agentic AI - AI Agents | Feature | Auvik | Remote Monitoring and Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) **Unique to Auvik (1):** [Network Management Tools](https://www.g2.com/categories/network-management-tools) **Unique to Remote Monitoring and Management (13):** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Patch Management Software](https://www.g2.com/categories/patch-management), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem) --- ## Reviewer Demographics ### By Company Size | Segment | Auvik | Remote Monitoring and Management | |---|---|---| | **Small-Business** | 51.9% | 55.6% | | **Mid-Market** | 41.4% | 30.9% | | **Enterprise** | 6.7% | 13.4% | ### By Industry #### Auvik - **Information Technology and Services:** 41.9% - **Computer & Network Security:** 14.3% - **Computer Networking:** 5.9% - **Computer Software:** 3.1% - **Manufacturing:** 2.2% - **Primary/Secondary Education:** 2.2% - **Hospital & Health Care:** 1.7% - **Government Administration:** 1.4% - **Telecommunications:** 1.4% - **Automotive:** 1.4% - **Other:** 24.4% #### Remote Monitoring and Management - **Information Technology and Services:** 30.8% - **Computer & Network Security:** 12.0% - **Manufacturing:** 3.3% - **Consumer Services:** 3.1% - **Marketing and Advertising:** 2.8% - **Hospital & Health Care:** 2.8% - **Telecommunications:** 2.7% - **Consulting:** 2.5% - **Construction:** 2.2% - **Automotive:** 2.2% - **Other:** 35.9% --- ## Alternatives ### Alternatives to Auvik - [Domotz](https://www.g2.com/products/domotz/reviews) — 4.8/5 stars (105 reviews) - [Progress WhatsUp Gold](https://www.g2.com/products/progress-whatsup-gold/reviews) — 4.4/5 stars (389 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5038 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (643 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (730 reviews) - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) — 4.7/5 stars (213 reviews) - [Zabbix](https://www.g2.com/products/zabbix/reviews) — 4.3/5 stars (209 reviews) - [OpManager Nexus](https://www.g2.com/products/opmanager-nexus/reviews) — 4.5/5 stars (235 reviews) - [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (870 reviews) - [Site24x7](https://www.g2.com/products/site24x7/reviews) — 4.6/5 stars (473 reviews) ### Alternatives to Remote Monitoring and Management - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5038 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4197 reviews) - [SuperOps](https://www.g2.com/products/superops/reviews) — 4.4/5 stars (205 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (564 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1211 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1142 reviews) - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (327 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (802 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (557 reviews) --- ## Top Discussions ### Auvik - Title: [What is Auvik?](https://www.g2.com/discussions/what-is-auvik) — 1 comment > **Top comment:** "A network monitoring platform." - Title: [How do you use Auvik?](https://www.g2.com/discussions/how-do-you-use-auvik) — 1 comment > **Top comment:** "Auvik is a network management program. It allows you to see all your network hardware, workstations, access points, and printers, among other items on your..." - Title: [How much does Auvik cost?](https://www.g2.com/discussions/how-much-does-auvik-cost) — 1 comment > **Top comment:** "$20 for basic and $35 for pro" - Title: [What does Auvik do best?](https://www.g2.com/discussions/what-does-auvik-do-best) — 1 comment > **Top comment:** "Helps give a visual of your network and what is connected." - Title: [When we will be able to produce better looking reports, specialy with netflow](https://www.g2.com/discussions/29963-when-we-will-be-able-to-produce-better-looking-reports-specialy-with-netflow) — 1 comment > **Top comment:** "Hi, Alessandro. Terrah here, from Auvik. Thanks for your feedback. We're looking into providing access to Auvik TrafficInsights data via APIs for better..." ### Remote Monitoring and Management - Title: [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) — 2 comments > **Top comment:** "Yes" - Title: [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) — 1 comment > **Top comment:** "Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your..." - Title: [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) — 1 comment > **Top comment:** "Atera" - Title: [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) — 1 comment > **Top comment:** "Remote Monitoring & Management RMM is a term used to describe systems that can track remote computers' health and manage them. Atera is one of these systems." - Title: [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) — 1 comment > **Top comment:** "Atera is a simple Remote Monitoring & Management software designed for MSPs(Managed Service Providers) & IT professionals. We combine RMM & PSA(Professional..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/auvik-networks-vs-remote-monitoring-and-management)