# Autotask, SuperOps vs Certinia PS Cloud Comparison

| | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 590 | 133 | 712 | 
| **Largest Market Segment** | Small-Business (68.7% of reviews) | Small-Business (87.1% of reviews) | Mid-Market (51.8% of reviews) | 
| **Entry Level Price** | No pricing available | $79.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Autotask

Pros:
- Ease of Use (65 reviews)
- Integrations (49 reviews)

Cons:
- Complex Usability (24 reviews)
- Learning Curve (18 reviews)

### SuperOps

Pros:
- Ease of Use (78 reviews)
- Customer Support (66 reviews)

Cons:
- Missing Features (45 reviews)
- Feature Issues (22 reviews)

### Certinia PS Cloud

Pros:
- Team Collaboration (13 reviews)
- Ease of Use (12 reviews)

Cons:
- User Unfriendliness (10 reviews)
- Learning Curve (9 reviews)

---
## Ratings Comparison
| Rating | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
  | **Meets Requirements** | 8.5 (486 reviews) | 8.7 (115 reviews) | 8.3 (573 reviews) | 
  | **Ease of Use** | 7.9 (532 reviews) | 9.0 (119 reviews) | 7.9 (576 reviews) | 
  | **Ease of Setup** | 7.4 (418 reviews) | 9.0 (104 reviews) | 6.9 (367 reviews) | 
  | **Ease of Admin** | 7.6 (280 reviews) | 9.0 (100 reviews) | 7.3 (377 reviews) | 
  | **Quality of Support** | 8.2 (453 reviews) | 9.4 (114 reviews) | 8.1 (530 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (271 reviews) | 9.2 (100 reviews) | 8.4 (374 reviews) | 
  | **Product Direction (% positive)** | 8.3 (480 reviews) | 9.6 (115 reviews) | 8.7 (558 reviews) | 

---
## Pricing

### Autotask

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### SuperOps

#### Entry-Level Pricing

Plan: Standard - PSA Only

Price: $79.00 Per Month

Description: PSA Only 

Key Features:
- Ticketing
- Projects
- Automated billing and invoicing

[Browse all 4 editions](https://www.g2.com/products/superops/pricing)

#### Free Trial

Yes

### Certinia PS Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **SuperOps** | N/A | N/A |
| **Certinia PS Cloud** | 8.9/10 | 12 |

#### Tasks

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Creation & Assignment** | Not enough data | Not enough data | 8.5 (8 reviews) | 
| **Due Dates** | Not enough data | Not enough data | 8.5 (8 reviews) | 
| **Task Prioritization** | Not enough data | Not enough data | 9.7 (6 reviews) | 
| **To-Do Lists** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Dependencies** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Mass Updates** | Not enough data | Not enough data | 8.1 (7 reviews) | 
| **Drag & Drop** | Not enough data | Not enough data | 9.3 (7 reviews) | 
| **Recurring Tasks** | Not enough data | Not enough data | 8.9 (6 reviews) | 

#### Projects

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Planning** | Not enough data | Not enough data | 9.5 (7 reviews) | 
| **Project Map** | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **GANTT** | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **Calendar View** | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **Views** | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **Project Budgeting** | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **Issue Tracking** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Templates** | Not enough data | Not enough data | 8.9 (6 reviews) | 
| **Critical Path** | Not enough data | Not enough data | 8.9 (6 reviews) | 
| **Time & Expense** | Not enough data | Not enough data | 9.4 (6 reviews) | 
| **Methodologies** | Not enough data | Not enough data | 9.7 (6 reviews) | 

#### Resource Management

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Resource Definiton** | Not enough data | Not enough data | 9.4 (6 reviews) | 
| **Capacity** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Scheduling** | Not enough data | Not enough data | 9.2 (6 reviews) | 

#### Project Monitoring

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Baselining / KPIs** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Resource Allocation** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 8.6 (6 reviews) | 

#### Generative AI

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.3 (6 reviews) | 

#### Agentic AI - Project Management

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Customer Success

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **SuperOps** | N/A | N/A |
| **Certinia PS Cloud** | 8.9/10 | 18 |

#### Customer Information

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Customer Health Scores** | Not enough data | Not enough data | 9.1 (11 reviews) | 
| **Customer Monitoring** | Not enough data | Not enough data | 9.0 (12 reviews) | 
| **Customer Profiles** | Not enough data | Not enough data | 9.4 (13 reviews) | 
| **Playbooks** | Not enough data | Not enough data | 8.9 (11 reviews) | 
| **Customer Segments** | Not enough data | Not enough data | 9.0 (10 reviews) | 
| **Product Engagement** | Not enough data | Not enough data | 9.1 (11 reviews) | 
| **Surveys** | Not enough data | Not enough data | 9.1 (11 reviews) | 

#### Predictions

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Churn Risk** | Not enough data | Not enough data | 8.2 (11 reviews) | 
| **Upsell Opportunities** | Not enough data | Not enough data | 8.8 (12 reviews) | 
| **Custom Triggers** | Not enough data | Not enough data | 9.0 (12 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | 8.0 (11 reviews) | 

#### Platform

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Reporting & Dashboards** | Not enough data | Not enough data | 8.8 (17 reviews) | 
| **API & Integrations** | Not enough data | Not enough data | 8.1 (15 reviews) | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 9.1 (15 reviews) | 
| **Workflow Capability** | Not enough data | Not enough data | 9.3 (14 reviews) | 
| **Notifications** | Not enough data | Not enough data | 9.0 (16 reviews) | 
| **Customization** | Not enough data | Not enough data | 8.9 (17 reviews) | 
| **Scalability** | Not enough data | Not enough data | 8.7 (15 reviews) | 
| **Data Security** | Not enough data | Not enough data | 9.3 (15 reviews) | 
| **Performance & Reliability** | Not enough data | Not enough data | 8.4 (15 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.6 (17 reviews) | 

#### Generative AI

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 9.0 (8 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.3 (7 reviews) | 

#### Agentic AI - Customer Success

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | 7.5/10 | 209 |
| **SuperOps** | N/A | N/A |
| **Certinia PS Cloud** | N/A | N/A |

#### Administration

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Change Management** | 8.0 (179 reviews) | Not enough data | Not enough data | 
| **Asset Management** | 7.9 (182 reviews) | Not enough data | Not enough data | 
| **Reports & Analytics** | 8.0 (191 reviews) | Not enough data | Not enough data | 

#### Service Desk

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Help Desk** | 9.0 (189 reviews) | Not enough data | Not enough data | 
| **Incident Reports** | 8.4 (182 reviews) | Not enough data | Not enough data | 
| **Process Workflow** | 8.3 (189 reviews) | Not enough data | Not enough data | 

#### Management

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Reporting** | 8.2 (187 reviews) | Not enough data | Not enough data | 
| **Administration Console** | 8.2 (184 reviews) | Not enough data | Not enough data | 
| **Access Management** | 8.3 (181 reviews) | Not enough data | Not enough data | 
| **Asset Management** | 7.9 (178 reviews) | Not enough data | Not enough data | 
| **Policy Dictation** | 7.5 (171 reviews) | Not enough data | Not enough data | 

#### Functionality

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Ticketing System** | 9.2 (189 reviews) | Not enough data | Not enough data | 
| **Performance Logging** | 8.3 (177 reviews) | Not enough data | Not enough data | 
| **Alerting** | 8.5 (180 reviews) | Not enough data | Not enough data | 
| **Automation** | 8.3 (187 reviews) | Not enough data | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Autonomous Task Execution** | 5.1 (13 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 5.3 (12 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.9 (15 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 5.9 (11 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 6.1 (11 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 5.3 (11 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 6.2 (11 reviews) | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **SuperOps** | 8.6/10 | 97 |
| **Certinia PS Cloud** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Device Management** | Not enough data | 8.9 (93 reviews) | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Remote Monitoring** | Not enough data | 8.9 (93 reviews) | Not enough data | 
| **Asset Tracking** | Not enough data | Feature Not Available | Not enough data | 
| **Application Deployment** | Not enough data | 8.1 (82 reviews) | Not enough data | 
| **Patch Management** | Not enough data | 8.8 (86 reviews) | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Workflow Management** | Not enough data | 7.7 (5 reviews) | Not enough data | 

#### Service Management

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Remote Access** | Not enough data | 9.0 (93 reviews) | Not enough data | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Resource Management

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **SuperOps** | N/A | N/A |
| **Certinia PS Cloud** | 8.1/10 | 55 |

#### Planning

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Resource Definiton** | Not enough data | Not enough data | 8.4 (44 reviews) | 
| **Capacity** | Not enough data | Not enough data | 7.9 (47 reviews) | 
| **Scheduling** | Not enough data | Not enough data | 8.2 (49 reviews) | 

#### Optimization

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Performance** | Not enough data | Not enough data | 8.1 (39 reviews) | 
| **Forecasting** | Not enough data | Not enough data | 7.9 (44 reviews) | 
| **Corrections** | Not enough data | Not enough data | 7.8 (26 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **SuperOps** | N/A | N/A |
| **Certinia PS Cloud** | N/A | N/A |

#### Scope

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | Not enough data | Not enough data | 
| **Multi-OS Support** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Reporting and Alerts** | Not enough data | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | Not enough data | 
| **Remote Wiping** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Device Enrollment** | Not enough data | Not enough data | Not enough data | 
| **Device Configuration** | Not enough data | Not enough data | Not enough data | 
| **Device Compliance** | Not enough data | Not enough data | Not enough data | 
| **Usage Information** | Not enough data | Not enough data | Not enough data | 
| **Data Separation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **SuperOps** | 7.8/10 | 16 |
| **Certinia PS Cloud** | N/A | N/A |

#### Functionality

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Performance Monitoring** | Not enough data | 8.0 (16 reviews) | Not enough data | 
| **Alerting** | Not enough data | 8.1 (16 reviews) | Not enough data | 
| **Improvement Suggestions** | Not enough data | 7.9 (16 reviews) | Not enough data | 
| **Multi-Network Capability** | Not enough data | 7.7 (16 reviews) | Not enough data | 

#### Monitoring - Network Monitoring

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Not enough data | Not enough data | 
| **Automated Network Discovery** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Performance Baseline** | Not enough data | 7.7 (16 reviews) | Not enough data | 
| **Data Visualization** | Not enough data | 7.7 (16 reviews) | Not enough data | 
| **Path Analysis** | Not enough data | 7.5 (14 reviews) | Not enough data | 

#### Analytics - Network Monitoring

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Not enough data | Not enough data | 
| **Packet & Flow Analysis** | Not enough data | Not enough data | Not enough data | 

#### Security - Network Monitoring

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Not enough data | Not enough data | 
| **Zero Trust and Identity Management** | Not enough data | Not enough data | Not enough data | 
| **Integrated Network Security** | Not enough data | Not enough data | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Not enough data | Not enough data | 
| **Automated Tasks Routing** | Not enough data | Not enough data | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | Not enough data | 
| **Self-Healing Networks** | Not enough data | Not enough data | Not enough data | 
| **Predictive Network Maintenance** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### ERP Systems

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **SuperOps** | N/A | N/A |
| **Certinia PS Cloud** | 8.4/10 | 27 |

#### Accounting

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **AP Automation** | Not enough data | Not enough data | 8.3 (19 reviews) | 
| **AR Automation** | Not enough data | Not enough data | 8.2 (19 reviews) | 
| **Audit Trail** | Not enough data | Not enough data | 8.7 (19 reviews) | 
| **Budgeting / Forecasting** | Not enough data | Not enough data | 7.9 (20 reviews) | 
| **Collections Automation** | Not enough data | Not enough data | 8.8 (18 reviews) | 
| **Financial Statements** | Not enough data | Not enough data | 8.2 (21 reviews) | 
| **Invoice Customization** | Not enough data | Not enough data | 7.8 (21 reviews) | 
| **Journal Entries** | Not enough data | Not enough data | 8.0 (22 reviews) | 
| **Monitor Cash Positions** | Not enough data | Not enough data | 8.6 (17 reviews) | 
| **Multi-Entity / Consolidation** | Not enough data | Not enough data | 7.9 (16 reviews) | 
| **Payment Processing** | Not enough data | Not enough data | 8.3 (15 reviews) | 
| **Recognition Rules** | Not enough data | Not enough data | 8.2 (14 reviews) | 
| **Reconciliations** | Not enough data | Not enough data | 8.3 (17 reviews) | 
| **Tags / Dimensions** | Not enough data | Not enough data | 7.6 (18 reviews) | 
| **Payments Scheduling** | Not enough data | Not enough data | 8.4 (15 reviews) | 
| **Payment Batches** | Not enough data | Not enough data | 8.1 (15 reviews) | 
| **Payment Settlements ** | Not enough data | Not enough data | 8.3 (17 reviews) | 
| **Payment Methods** | Not enough data | Not enough data | 8.7 (15 reviews) | 

#### Back Office

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Allocation** | Not enough data | Not enough data | 8.3 (16 reviews) | 
| **Asset Register** | Not enough data | Not enough data | 8.3 (15 reviews) | 
| **Lean Management** | Not enough data | Not enough data | 8.2 (12 reviews) | 
| **Maintenance** | Not enough data | Not enough data | 8.6 (15 reviews) | 
| **Organization Management** | Not enough data | Not enough data | 8.5 (18 reviews) | 
| **Payroll** | Not enough data | Not enough data | 8.3 (13 reviews) | 
| **Portfolio Mix** | Not enough data | Not enough data | 8.4 (15 reviews) | 
| **Purchase Orders** | Not enough data | Not enough data | 8.5 (17 reviews) | 
| **Requisition** | Not enough data | Not enough data | 8.2 (15 reviews) | 
| **Shift Scheduling** | Not enough data | Not enough data | 8.5 (17 reviews) | 
| **Sourcing** | Not enough data | Not enough data | 8.2 (15 reviews) | 
| **Status** | Not enough data | Not enough data | 8.3 (14 reviews) | 
| **Time & Attendance Tracking** | Not enough data | Not enough data | 8.8 (20 reviews) | 
| **Warranty Management** | Not enough data | Not enough data | 8.3 (11 reviews) | 

#### Front Office

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **ATP** | Not enough data | Not enough data | 8.5 (11 reviews) | 
| **Checkout Process** | Not enough data | Not enough data | 8.0 (11 reviews) | 
| **Configuration Rules** | Not enough data | Not enough data | 8.1 (15 reviews) | 
| **Contact & Account Management** | Not enough data | Not enough data | 8.7 (19 reviews) | 
| **Customer Portal** | Not enough data | Not enough data | 8.1 (14 reviews) | 
| **Field Service Booking** | Not enough data | Not enough data | 8.6 (12 reviews) | 
| **Field Service Dispatch** | Not enough data | Not enough data | 8.3 (12 reviews) | 
| **Product & Price List Management** | Not enough data | Not enough data | 8.6 (14 reviews) | 
| **Product Catalog** | Not enough data | Not enough data | 8.5 (12 reviews) | 
| **Promotions and Discounts** | Not enough data | Not enough data | 8.2 (10 reviews) | 
| **Quote & Order Management** | Not enough data | Not enough data | 8.8 (13 reviews) | 
| **Returns / Refunds** | Not enough data | Not enough data | 8.3 (9 reviews) | 
| **Storefront Design Tools** | Not enough data | Not enough data | 8.3 (9 reviews) | 
| **Territory & Quota Management** | Not enough data | Not enough data | 8.3 (9 reviews) | 
| **Tickets** | Not enough data | Not enough data | 8.5 (10 reviews) | 
| **Visual Configuration** | Not enough data | Not enough data | 8.2 (12 reviews) | 

#### Integration

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Breadth of Partner Applications** | Not enough data | Not enough data | 7.6 (12 reviews) | 
| **Data Import and Export Tools** | Not enough data | Not enough data | 8.3 (17 reviews) | 
| **Integration APIs** | Not enough data | Not enough data | 8.4 (15 reviews) | 

#### Logistics

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Centralized Inventory Database** | Not enough data | Not enough data | 8.9 (9 reviews) | 
| **In Transit** | Not enough data | Not enough data | 8.5 (9 reviews) | 
| **Inventory Forecasting** | Not enough data | Not enough data | 8.8 (10 reviews) | 
| **Inventory Pricing and Costing** | Not enough data | Not enough data | 8.7 (10 reviews) | 
| **Inventory Reporting** | Not enough data | Not enough data | 9.3 (10 reviews) | 
| **Inventory Tracking / Ordering** | Not enough data | Not enough data | 9.2 (10 reviews) | 
| **Picking Methods** | Not enough data | Not enough data | 8.1 (9 reviews) | 
| **Picking Planning** | Not enough data | Not enough data | 8.7 (9 reviews) | 
| **Receiving** | Not enough data | Not enough data | 9.0 (10 reviews) | 
| **Shipping Options** | Not enough data | Not enough data | 9.1 (9 reviews) | 

#### Platform

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Customization** | Not enough data | Not enough data | 8.3 (18 reviews) | 
| **Internationalization** | Not enough data | Not enough data | 8.3 (14 reviews) | 
| **Output Document Generation** | Not enough data | Not enough data | 7.9 (15 reviews) | 
| **Performance and Reliability** | Not enough data | Not enough data | 8.7 (17 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.6 (19 reviews) | 
| **Workflow Capability** | Not enough data | Not enough data | 8.4 (19 reviews) | 

#### Production

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **BOM** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **Defects** | Not enough data | Not enough data | 7.8 (9 reviews) | 
| **Identify Demand** | Not enough data | Not enough data | 8.5 (10 reviews) | 
| **Inspections** | Not enough data | Not enough data | 8.5 (8 reviews) | 
| **Manage Resources** | Not enough data | Not enough data | 9.3 (14 reviews) | 
| **MPS** | Not enough data | Not enough data | 8.5 (9 reviews) | 
| **MRP** | Not enough data | Not enough data | 8.5 (10 reviews) | 
| **Production Plans** | Not enough data | Not enough data | 8.5 (10 reviews) | 
| **Rework** | Not enough data | Not enough data | 8.7 (9 reviews) | 
| **Shop Floor** | Not enough data | Not enough data | 8.6 (7 reviews) | 
| **Waste** | Not enough data | Not enough data | 8.1 (7 reviews) | 
| **WIP** | Not enough data | Not enough data | 8.5 (8 reviews) | 

#### Reporting & Analytics

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Custom Reporting** | Not enough data | Not enough data | 8.9 (22 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 8.9 (22 reviews) | 
| **Integration** | Not enough data | Not enough data | 8.6 (21 reviews) | 

#### Generative AI

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.7 (5 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.0 (5 reviews) | 

#### Agentic AI - ERP Systems

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **SuperOps** | 7.9/10 | 87 |
| **Certinia PS Cloud** | N/A | N/A |

#### Asset Inventory

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 8.8 (83 reviews) | Not enough data | 
| **Software Asset Inventory** | Not enough data | 8.3 (78 reviews) | Not enough data | 
| **Cloud Asset Inventory** | Not enough data | 7.7 (60 reviews) | Not enough data | 
| **Mobile Asset Inventory** | Not enough data | Feature Not Available | Not enough data | 
| **Asset Discovery** | Not enough data | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.1 (39 reviews) | Not enough data | 
| **AI Text Generation** | Not enough data | 7.3 (38 reviews) | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Central Dashboard** | Not enough data | 8.8 (81 reviews) | Not enough data | 
| **Asset Policy Management** | Not enough data | 8.3 (77 reviews) | Not enough data | 
| **Risk Management** | Not enough data | 7.5 (62 reviews) | Not enough data | 
| **Integrations** | Not enough data | 7.6 (74 reviews) | Not enough data | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | 6.8/10 | 227 |
| **SuperOps** | 6.9/10 | 65 |
| **Certinia PS Cloud** | 8.2/10 | 176 |

#### Customer Management

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Customer Profiles** | 8.0 (184 reviews) ✓ Verified | 8.2 (60 reviews) | 8.4 (95 reviews) ✓ Verified | 
| **Sales** | 7.2 (179 reviews) ✓ Verified | 6.9 (48 reviews) | 8.2 (98 reviews) ✓ Verified | 
| **Marketing** | 6.1 (173 reviews) ✓ Verified | 6.0 (45 reviews) | 7.4 (74 reviews) ✓ Verified | 
| **Client Portal** | 7.2 (182 reviews) ✓ Verified | 7.6 (56 reviews) | 8.1 (76 reviews) ✓ Verified | 

#### Project Management

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Project Planning** | 6.9 (183 reviews) | 7.2 (55 reviews) | 8.6 (144 reviews) ✓ Verified | 
| **Project Tracking** | 7.1 (186 reviews) ✓ Verified | 7.1 (56 reviews) | 8.8 (151 reviews) ✓ Verified | 
| **Resource Definition** | 7.3 (173 reviews) ✓ Verified | 7.4 (48 reviews) | 8.7 (146 reviews) ✓ Verified | 
| **Resource Management** | 7.6 (178 reviews) ✓ Verified | 7.7 (50 reviews) | 8.6 (155 reviews) ✓ Verified | 

#### Accounting

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Revenue Recognition** | 7.2 (173 reviews) | 7.0 (45 reviews) | 8.1 (108 reviews) ✓ Verified | 
| **Invoice Management** | 7.3 (177 reviews) ✓ Verified | 6.9 (50 reviews) | 8.3 (85 reviews) ✓ Verified | 
| **Payments** | 6.4 (166 reviews) | 6.8 (44 reviews) | 8.3 (72 reviews) | 
| **Project Accounting** | 6.8 (170 reviews) | 6.2 (40 reviews) | 8.6 (105 reviews) ✓ Verified | 
| **Budget Tracking** | 6.5 (167 reviews) ✓ Verified | 5.8 (40 reviews) | 8.5 (121 reviews) ✓ Verified | 

#### Portfolio Management

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Portfolio Definition** | 6.7 (167 reviews) | 6.3 (38 reviews) | 8.3 (75 reviews) | 
| **Portfolio Performance** | 6.7 (166 reviews) | 6.3 (38 reviews) | 8.2 (74 reviews) ✓ Verified | 
| **Risk** | 6.6 (163 reviews) | 6.7 (40 reviews) | 8.1 (91 reviews) | 
| **Portfolio Mix** | 6.6 (162 reviews) | 6.4 (39 reviews) | 8.2 (67 reviews) ✓ Verified | 

#### Analytics

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Forecasting** | 6.7 (166 reviews) ✓ Verified | 5.9 (39 reviews) | 8.2 (119 reviews) ✓ Verified | 
| **Reporting** | 7.5 (184 reviews) ✓ Verified | 7.4 (52 reviews) | 8.5 (148 reviews) ✓ Verified | 
| **KPIs** | 7.4 (167 reviews) ✓ Verified | 7.0 (44 reviews) | 8.3 (113 reviews) ✓ Verified | 

#### Administration

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Standard Integrations** | 7.8 (191 reviews) ✓ Verified | 7.4 (59 reviews) | 8.1 (111 reviews) ✓ Verified | 
| **Workflow** | 8.2 (183 reviews) ✓ Verified | 7.7 (53 reviews) | 8.4 (132 reviews) ✓ Verified | 
| **Access Management** | 8.0 (175 reviews) ✓ Verified | 7.6 (50 reviews) | 8.1 (122 reviews) ✓ Verified | 

#### Platform

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **APIs** | 8.3 (176 reviews) ✓ Verified | 7.1 (42 reviews) | 8.2 (107 reviews) ✓ Verified | 
| **Internationalization** | 7.4 (159 reviews) ✓ Verified | 7.5 (38 reviews) | 8.2 (85 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.5 (184 reviews) ✓ Verified | 8.3 (58 reviews) | 8.6 (136 reviews) ✓ Verified | 
| **Mobile** | 6.4 (164 reviews) ✓ Verified | 7.3 (52 reviews) | 7.6 (85 reviews) ✓ Verified | 
| **Offline Access** | 4.7 (160 reviews) ✓ Verified | 4.0 (36 reviews) | 7.2 (63 reviews) ✓ Verified | 

#### Generative AI

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **AI Text Generation** | 5.8 (89 reviews) | 6.1 (29 reviews) | 7.7 (21 reviews) | 
| **AI Text Summarization** | 6.1 (88 reviews) | 6.3 (29 reviews) | 7.6 (21 reviews) | 

#### Artificial Intelligence - Professional Services Automation

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Predictive Forecasting** | 5.2 (33 reviews) | Not enough data | Not enough data | 
| **Smart task suggestions** | 4.9 (32 reviews) | Not enough data | Not enough data | 
| **Automated workflows** | 6.5 (37 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Professional Services Automation

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Adaptive Learning** | 5.5 (33 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 5.4 (34 reviews) | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **SuperOps** | N/A | N/A |
| **Certinia PS Cloud** | N/A | N/A |

#### Administration

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Session Recording** | Not enough data | Not enough data | Not enough data | 
| **Unattended Remote Access** | Not enough data | Not enough data | Not enough data | 
| **Multi - Session Handling** | Not enough data | Not enough data | Not enough data | 
| **Multi-Monitor Support** | Not enough data | Not enough data | Not enough data | 

#### Maintenance

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Remote Reboot** | Not enough data | Not enough data | Not enough data | 
| **Remote Printing** | Not enough data | Not enough data | Not enough data | 

#### Communication 

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Text Chat** | Not enough data | Not enough data | Not enough data | 
| **VoIP** | Not enough data | Not enough data | Not enough data | 
| **Video Conference Call** | Not enough data | Not enough data | Not enough data | 
| **Screen Annotations** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | Not enough data | 

#### Device Support

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Mobile Device Access** | Not enough data | Not enough data | Not enough data | 
| **Multi-Platform Support** | Not enough data | Not enough data | Not enough data | 
| **Cross-Platform** | Not enough data | Not enough data | Not enough data | 

#### Performance

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | 6.7/10 | 263 |
| **SuperOps** | N/A | N/A |
| **Certinia PS Cloud** | N/A | N/A |

#### Incident Management

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Automate Ticket Routing** | 8.1 (239 reviews) | Not enough data | Not enough data | 
| **Ticket Prioritization** | 8.4 (238 reviews) | Not enough data | Not enough data | 
| **Ticket Notifications** | 8.4 (241 reviews) | Not enough data | Not enough data | 
| **Knowledge Base** | 7.0 (232 reviews) | Not enough data | Not enough data | 
| **Knowledge Base/Ticket Integration** | 7.2 (231 reviews) | Not enough data | Not enough data | 

#### Reporting

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Dashboards** | 8.7 (242 reviews) | Not enough data | Not enough data | 
| **Time Tracking** | 8.9 (245 reviews) | Not enough data | Not enough data | 
| **Surveys** | 7.4 (227 reviews) | Not enough data | Not enough data | 

#### Access & Usability

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Mobile** | 6.1 (230 reviews) | Not enough data | Not enough data | 
| **Self Service** | 7.9 (231 reviews) | Not enough data | Not enough data | 
| **Active Directory** | 7.2 (224 reviews) | Not enough data | Not enough data | 
| **Multi-Channel Access** | 7.5 (228 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Service Desk

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Autonomous Task Execution** | 5.4 (16 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 5.3 (15 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.1 (17 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 4.4 (15 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 3.9 (15 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 4.3 (15 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 5.0 (15 reviews) | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **SuperOps** | N/A | N/A |
| **Certinia PS Cloud** | N/A | N/A |

#### Analysis

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Threat Detection** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Unified Communications Platform** | Not enough data | Not enough data | Not enough data | 
| **Remote Access** | Not enough data | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | Not enough data | 
| **IT Knowledge Management** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Endpoint Protection** | Not enough data | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | Not enough data | 
| **Service Management** | Not enough data | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)

**Unique to Autotask (2):** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk Software](https://www.g2.com/categories/service-desk)

**Unique to SuperOps (8):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Remote Support Software](https://www.g2.com/categories/remote-support), [Patch Management Software](https://www.g2.com/categories/patch-management), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Unique to Certinia PS Cloud (4):** [Resource Management Software](https://www.g2.com/categories/resource-management), [ERP Systems](https://www.g2.com/categories/erp-systems), [Customer Success Software](https://www.g2.com/categories/customer-success), [Project Management Software](https://www.g2.com/categories/project-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Autotask | SuperOps | Certinia PS Cloud | 
|---|---|---|---|
| **Small-Business** | 68.7% | 87.1% | 12.1% | 
| **Mid-Market** | 28.1% | 12.1% | 51.8% | 
| **Enterprise** | 3.1% | 0.8% | 36.0% | 

### By Industry

#### Autotask

- **Information Technology and Services:** 53.0%
- **Computer & Network Security:** 16.9%
- **Computer Software:** 5.9%
- **Computer Networking:** 3.2%
- **Consulting:** 2.3%
- **Telecommunications:** 2.2%
- **Information Services:** 2.2%
- **Manufacturing:** 0.9%
- **Hospital & Health Care:** 0.9%
- **Marketing and Advertising:** 0.9%
- **Other:** 11.7%

#### SuperOps

- **Information Technology and Services:** 45.8%
- **Computer & Network Security:** 22.9%
- **Computer Networking:** 5.3%
- **Education Management:** 3.1%
- **Consulting:** 2.3%
- **Primary/Secondary Education:** 1.5%
- **Construction:** 1.5%
- **Law Practice:** 1.5%
- **Electrical/Electronic Manufacturing:** 1.5%
- **Accounting:** 0.8%
- **Other:** 13.7%

#### Certinia PS Cloud

- **Information Technology and Services:** 31.5%
- **Computer Software:** 27.4%
- **Management Consulting:** 6.3%
- **Financial Services:** 3.5%
- **Hospital & Health Care:** 3.2%
- **Marketing and Advertising:** 2.8%
- **Computer & Network Security:** 2.6%
- **Telecommunications:** 2.6%
- **Internet:** 1.8%
- **Information Services:** 1.5%
- **Other:** 16.7%

---
## Alternatives

### Alternatives to Autotask

- [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) — 4.0/5 stars (582 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1161 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1866 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.4/5 stars (554 reviews)
- [SuiteProjects Pro](https://www.g2.com/products/suiteprojects-pro/reviews) — 3.7/5 stars (231 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (983 reviews)
- [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) — 4.2/5 stars (1512 reviews)
- [Deltek Replicon Time](https://www.g2.com/products/deltek-replicon-time/reviews) — 4.3/5 stars (789 reviews)
- [SysAid](https://www.g2.com/products/sysaid/reviews) — 4.5/5 stars (748 reviews)

### Alternatives to SuperOps

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4308 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1161 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (556 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1044 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1102 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (324 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)

### Alternatives to Certinia PS Cloud

- [BigTime](https://www.g2.com/products/bigtime/reviews) — 4.5/5 stars (1692 reviews)
- [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) — 4.2/5 stars (1512 reviews)
- [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) — 4.7/5 stars (854 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.4/5 stars (554 reviews)
- [Planview AdaptiveWork](https://www.g2.com/products/planview-adaptivework/reviews) — 4.1/5 stars (537 reviews)
- [Ruddr Professional Services Automation](https://www.g2.com/products/ruddr-professional-services-automation/reviews) — 4.6/5 stars (341 reviews)
- [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) — 4.0/5 stars (582 reviews)
- [Deltek Replicon Time](https://www.g2.com/products/deltek-replicon-time/reviews) — 4.3/5 stars (789 reviews)
- [Klient PSA](https://www.g2.com/products/klient-psa/reviews) — 4.5/5 stars (83 reviews)
- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1049 reviews)

---
## Top Discussions

### Autotask

- Title: [What is Autotask Professional Services Automation (PSA) used for?](https://www.g2.com/discussions/what-is-autotask-professional-services-automation-psa-used-for) — 2 comments, 1 upvote
  > **Top comment:** "A tool (CRM plus ERP Module) specifically designed for the Managed IT Service Providers (MSPs). This tool not only helps in capturing the long term contracts..."

### SuperOps

No discussions available for this product.

### Certinia PS Cloud

- Title: [What is FinancialForce PSA?](https://www.g2.com/discussions/what-is-financialforce-psa) — 3 comments
  > **Top comment:** "Professional Services Automation.  It enables your team to manage projects and the resources and tasks on those projects."
- Title: [How does FinancialForce Compare to OpenAir?](https://www.g2.com/discussions/how-does-financialforce-compare-to-openair) — 3 comments, 2 upvotes
  > **Top comment:** "Can't say I used OpenAir specifically, as we migrated from QuickArrow (which was replaced by OpenAir) to FinancialForce.  But if you are already on the..."
- Title: [What is FinancialForce PSA used for?](https://www.g2.com/discussions/what-is-financialforce-psa-used-for) — 1 comment
  > **Top comment:** "Resource Management, Customer success etc"
- Title: [What is PSA in software engineering?](https://www.g2.com/discussions/what-is-psa-in-software-engineering) — 1 comment
  > **Top comment:** "If you are asking for a similar product/solution for engineering activities, then I would recommend Atlassian's Jira product.  It does a lot of the same..."
- Title: [What is a PSA platform?](https://www.g2.com/discussions/financialforce-psa-what-is-a-psa-platform) — 1 comment
  > **Top comment:** "Professional Services Automation (PSA) Platform is a software system, designed to manage PS resources, PS engagements, schedules and billing."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/autotask-vs-superops-vs-certinia-ps-cloud)