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Compare Autotask and Ruddr Professional Services Automation 
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At a Glance
Market Segments
Small-Business (68.6% of reviews)
Small-Business (53.8% of reviews)
Entry-Level Pricing
No pricing available
Starting at $14.00 1 Billable User Per Month
Autotask
Star Rating
(520)4.3 out of 5
Market Segments
Small-Business (68.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AutotaskRuddr Professional Services Automation
Star Rating
(325)4.6 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $14.00 1 Billable User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Autotask has a solid performance and reliability score of 8.6, but reviewers mention that Ruddr excels in this area with a score of 9.5, highlighting its consistent uptime and fast response times.
- Reviewers mention that Ruddr's ease of use is significantly higher at 9.3 compared to Autotask's 8.0, with many users appreciating the intuitive interface and streamlined navigation that makes onboarding easier.
- Users on G2 say that Ruddr's quality of support is outstanding, scoring 9.6, while Autotask's support, rated at 8.2, is seen as adequate but lacking in responsiveness during peak times.
- Reviewers mention that Ruddr shines in project tracking with a score of 9.2, offering features like real-time updates and detailed analytics, whereas Autotask's score of 7.2 indicates room for improvement in this area.
- Users report that Ruddr's invoice management capabilities, rated at 9.0, are superior to Autotask's 7.5, with many praising the automated invoicing features that simplify billing processes.
- G2 users highlight that Ruddr's mobile functionality, scoring 8.1, allows for effective task management on-the-go, while Autotask's lower score of 6.6 indicates limitations in its mobile app features.
Pricing
Entry-Level Pricing
Autotask
No pricing availableRuddr Professional Services Automation
Team Plan
Starting at $14.00
1 Billable User Per Month
All the basic features you need to run a small firm.
- Clients
- Projects
- Tasks
Free Trial
Autotask
No trial information availableRuddr Professional Services Automation
Free Trial is available
Ratings
Meets Requirements
8.5
447
9.1
244
Ease of Use
8.0
479
9.2
247
Ease of Setup
7.5
367
9.1
113
Ease of Admin
7.7
265
9.2
93
Quality of Support
8.2
416
9.6
187
Has the product been a good partner in doing business?
8.4
257
9.8
94
Product Direction (% positive)
8.5
445
8.9
222
Features by Category
Administration
8.0
178
Not enough data
8.0
180
Not enough data
8.1
182
Not enough data
Service Desk
9.1
185
Not enough data
8.5
182
Not enough data
8.4
182
Not enough data
Management
8.2
180
Not enough data
8.3
181
Not enough data
8.4
178
Not enough data
8.0
176
Not enough data
7.5
172
Not enough data
Functionality
9.2
180
Not enough data
8.4
177
Not enough data
8.6
180
Not enough data
8.3
178
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
5.6
11
Not enough data
5.8
11
Not enough data
6.2
11
Not enough data
5.9
11
Not enough data
6.1
11
Not enough data
5.3
10
Not enough data
6.2
11
Not enough data
Cost Tracking
Not enough data
9.0
54
Not enough data
9.1
65
Not enough data
9.2
62
Planning
Not enough data
9.4
81
Not enough data
9.2
80
Not enough data
9.1
75
Optimization
Not enough data
9.3
80
Not enough data
9.1
72
Not enough data
Feature Not Available
Customer Management
8.0
181
|
Verified
8.8
52
7.1
178
|
Verified
7.7
29
6.1
175
|
Verified
Feature Not Available
7.2
180
|
Verified
Feature Not Available
Project Management
6.9
179
8.9
55
7.0
177
|
Verified
9.1
60
7.3
173
|
Verified
9.1
47
7.6
174
|
Verified
9.1
50
Accounting
7.2
173
9.0
49
7.3
172
|
Verified
9.0
51
6.5
166
8.8
39
6.8
170
9.2
53
6.5
168
|
Verified
9.3
52
Portfolio Management
6.8
168
9.0
31
6.8
167
8.9
30
6.6
165
8.0
29
6.6
164
8.4
30
Analytics
6.7
167
|
Verified
8.8
44
7.4
172
|
Verified
8.6
53
7.4
168
|
Verified
8.6
45
Administration
7.8
176
|
Verified
8.8
43
8.2
171
|
Verified
8.9
34
8.0
173
|
Verified
9.2
45
Platform
8.3
171
|
Verified
8.9
30
7.4
160
|
Verified
8.9
29
8.6
172
|
Verified
9.6
58
6.4
164
|
Verified
8.0
24
4.7
161
|
Verified
Feature Not Available
Generative AI
5.8
88
Feature Not Available
6.1
88
Feature Not Available
Artificial Intelligence - Professional Services Automation
5.3
32
Not enough data
5.1
31
Not enough data
6.2
30
9.0
5
Agentic AI - Professional Services Automation
5.6
32
Not enough data
5.6
32
Not enough data
Incident Management
8.1
237
Not enough data
8.4
236
Not enough data
8.4
235
Not enough data
7.0
230
Not enough data
7.3
231
Not enough data
Reporting
8.7
234
Not enough data
8.8
234
Not enough data
7.4
228
Not enough data
Access & Usability
6.1
230
Not enough data
7.9
230
Not enough data
7.2
225
Not enough data
7.6
223
Not enough data
Agentic AI - Service Desk
5.6
14
Not enough data
5.6
14
Not enough data
5.2
14
Not enough data
4.8
14
Not enough data
4.4
13
Not enough data
4.5
13
Not enough data
5.1
14
Not enough data
Time Tracking
Not enough data
9.3
189
Not enough data
9.4
188
Not enough data
9.1
162
Client Invoicing
Not enough data
9.1
105
Not enough data
8.5
90
Not enough data
9.0
108
Mobile Time Tracking
Not enough data
8.9
140
Administration
Not enough data
8.8
98
Not enough data
9.0
117
Not enough data
8.9
115
Not enough data
Feature Not Available
Not enough data
9.3
132
Platform
Not enough data
8.8
141
Not enough data
8.5
57
Not enough data
8.9
53
Not enough data
9.5
150
Not enough data
8.2
89
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Autotask and Ruddr Professional Services Automation are categorized as Professional Services Automation
Unique Categories
Autotask is categorized as IT Service Management (ITSM) Tools and Service Desk
Ruddr Professional Services Automation is categorized as Resource Management, Project Cost Management, and Time Tracking
Reviews
Reviewers' Company Size
Autotask
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ruddr Professional Services Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
52.4%
Computer & Network Security
17.3%
Computer Software
6.3%
Computer Networking
3.4%
Telecommunications
2.4%
Other
18.3%
Information Technology and Services
21.7%
Marketing and Advertising
15.6%
Computer Software
15.0%
Management Consulting
10.8%
Consulting
8.9%
Other
28.0%
Alternatives
Discussions
What is Autotask Professional Services Automation (PSA) used for?
2 Comments
UA
A tool (CRM plus ERP Module) specifically designed for the Managed IT Service Providers (MSPs). This tool not only helps in capturing the long term contracts...Read more
Autotask has no more discussions with answers
What is Ruddr used for?
1 Comment
RP
Ruddr is a professional services automation (PSA) platform. Ruddr helps professional services companies deliver predictably strong performance. Ruddr...Read more
Ruddr Professional Services Automation has no more discussions with answers
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