# Autotask vs Projectworks Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Autotask excels in providing a comprehensive solution for managing MSP operations, integrating ticketing, project management, contracts, billing, and time tracking into one platform. Users appreciate how this centralization reduces the need for multiple disconnected systems, enhancing overall efficiency.
- **Users say** that Projectworks stands out for its intuitive user interface and personal support, making it easy to track timesheets, budgets, and expenses. Reviewers highlight the platform&#39;s ability to customize fields for project risks and industry types, which helps in understanding project status and key trends.
- **According to verified reviews** , Autotask&#39;s ticket workflow customization is a significant strength, allowing users to adapt processes to different customer needs. This flexibility is often praised as a key feature that enhances operational effectiveness.
- **Reviewers mention** that while Autotask has a slightly lower ease of use rating, it still provides valuable tools for managing tasks and workflows. Users have noted that the Autotask Calendar is particularly helpful for organizing tasks, although some find the initial setup process to be more complex compared to Projectworks.
- **G2 reviewers highlight** that Projectworks offers superior project tracking capabilities, with users appreciating its depth of information and reporting features. The platform&#39;s ability to provide insights into gross margins and project performance is frequently noted as a major advantage.
- **Users report** that while Autotask has a higher overall satisfaction score, Projectworks receives commendations for its quality of support and responsiveness. Many users feel that the personal care provided by Projectworks&#39; support team enhances their overall experience, making it a strong contender for those who prioritize customer service.



| | Autotask | Projectworks | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 615 | 223 | 
| **Largest Market Segment** | Small-Business (69.3% of reviews) | Small-Business (64.9% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial | 

---
## Top Pros & Cons

### Autotask

Pros:
- Ease of Use (65 reviews)
- Integrations (49 reviews)

Cons:
- Complex Usability (24 reviews)
- Learning Curve (18 reviews)

### Projectworks

Pros:
- Ease of Use (82 reviews)
- Project Management (63 reviews)

Cons:
- Limited Features (23 reviews)
- Missing Features (23 reviews)

---
## Ratings Comparison
| Rating | Autotask | Projectworks | 
|---|---|---|
  | **Meets Requirements** | 8.5 (490 reviews) | 8.5 (173 reviews) | 
  | **Ease of Use** | 7.9 (551 reviews) | 8.7 (175 reviews) | 
  | **Ease of Setup** | 7.3 (436 reviews) | 8.1 (148 reviews) | 
  | **Ease of Admin** | 7.6 (284 reviews) | 8.7 (114 reviews) | 
  | **Quality of Support** | 8.2 (457 reviews) | 8.6 (165 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (275 reviews) | 9.3 (112 reviews) | 
  | **Product Direction (% positive)** | 8.3 (483 reviews) | 9.7 (162 reviews) | 

---
## Pricing

### Autotask

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Projectworks

#### Entry-Level Pricing

Plan: Try Projectworks for free

Price: Free Trial

Description: Access all Projectworks features for 21 days, no credit card required.

Key Features:
- Time tracking
- Expenses
- Resourcing

[Browse all 4 editions](https://www.g2.com/products/projectworks/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **Projectworks** | 7.2/10 | 136 |

#### Tasks

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Creation &amp; Assignment** | Not enough data | 8.1 (72 reviews) | 
| **Due Dates** | Not enough data | 8.1 (73 reviews) | 
| **Task Prioritization** | Not enough data | 7.6 (69 reviews) | 
| **To-Do Lists** | Not enough data | 6.9 (64 reviews) | 
| **Dependencies** | Not enough data | 6.8 (60 reviews) | 
| **Mass Updates** | Not enough data | 7.0 (64 reviews) | 
| **Drag &amp; Drop** | Not enough data | 7.2 (61 reviews) | 
| **Recurring Tasks** | Not enough data | 7.4 (55 reviews) | 

#### Projects

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Planning** | Not enough data | 8.3 (73 reviews) | 
| **Project Map** | Not enough data | 7.7 (68 reviews) | 
| **GANTT** | Not enough data | 7.1 (64 reviews) | 
| **Calendar View** | Not enough data | 7.8 (63 reviews) | 
| **Views** | Not enough data | 7.4 (60 reviews) | 
| **Project Budgeting** | Not enough data | 9.0 (98 reviews) | 
| **Issue Tracking** | Not enough data | 6.8 (59 reviews) | 
| **Templates** | Not enough data | 6.6 (63 reviews) | 
| **Critical Path** | Not enough data | 6.6 (50 reviews) | 
| **Time &amp; Expense** | Not enough data | 9.1 (95 reviews) | 
| **Methodologies** | Not enough data | 6.7 (56 reviews) | 

#### Resource Management

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Resource Definiton** | Not enough data | 7.9 (63 reviews) | 
| **Capacity** | Not enough data | 8.6 (74 reviews) | 
| **Scheduling** | Not enough data | 8.4 (79 reviews) | 

#### Project Monitoring

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Baselining / KPIs** | Not enough data | 7.7 (72 reviews) | 
| **Resource Allocation** | Not enough data | 8.5 (79 reviews) | 
| **Dashboards** | Not enough data | 8.6 (83 reviews) | 

#### Generative AI

| Feature | Autotask | Projectworks | 
|---|---|---|
| **AI Text Generation** | Not enough data | 4.4 (39 reviews) | 
| **AI Text Summarization** | Not enough data | 4.2 (38 reviews) | 

#### Agentic AI - Project Management

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 4.6 (30 reviews) | 
| **Multi-step Planning** | Not enough data | 5.0 (30 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (40 reviews) | 
| **Adaptive Learning** | Not enough data | 4.4 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 4.6 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 4.2 (31 reviews) | 
| **Decision Making** | Not enough data | 4.7 (30 reviews) | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | 7.5/10 | 215 |
| **Projectworks** | N/A | N/A |

#### Administration

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Change Management** | 8.0 (179 reviews) | Not enough data | 
| **Asset Management** | 7.9 (182 reviews) | Not enough data | 
| **Reports &amp; Analytics** | 8.0 (193 reviews) | Not enough data | 

#### Service Desk

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Help Desk** | 9.0 (189 reviews) | Not enough data | 
| **Incident Reports** | 8.4 (182 reviews) | Not enough data | 
| **Process Workflow** | 8.3 (190 reviews) | Not enough data | 

#### Management

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Reporting** | 8.2 (189 reviews) | Not enough data | 
| **Administration Console** | 8.2 (184 reviews) | Not enough data | 
| **Access Management** | 8.3 (181 reviews) | Not enough data | 
| **Asset Management** | 7.9 (178 reviews) | Not enough data | 
| **Policy Dictation** | 7.5 (171 reviews) | Not enough data | 

#### Functionality

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Ticketing System** | 9.2 (193 reviews) | Not enough data | 
| **Performance Logging** | 8.3 (178 reviews) | Not enough data | 
| **Alerting** | 8.5 (181 reviews) | Not enough data | 
| **Automation** | 8.3 (188 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Autonomous Task Execution** | 5.1 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 5.3 (12 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (16 reviews) | Not enough data | 
| **Adaptive Learning** | 5.9 (11 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.1 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 5.3 (11 reviews) | Not enough data | 
| **Decision Making** | 6.2 (11 reviews) | Not enough data | 

### Project Cost Management

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **Projectworks** | 8.8/10 | 61 |

#### Cost Tracking

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Identification** | Not enough data | 9.0 (54 reviews) | 
| **Allocation** | Not enough data | 8.8 (56 reviews) | 
| **Standard Costs** | Not enough data | 8.7 (56 reviews) | 

### Resource Management

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **Projectworks** | 8.1/10 | 65 |

#### Planning

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Resource Definiton** | Not enough data | 7.9 (48 reviews) | 
| **Capacity** | Not enough data | 8.4 (54 reviews) | 
| **Scheduling** | Not enough data | 8.4 (52 reviews) | 

#### Optimization

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Performance** | Not enough data | 8.2 (50 reviews) | 
| **Forecasting** | Not enough data | 8.6 (57 reviews) | 
| **Corrections** | Not enough data | 7.1 (46 reviews) | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | 6.8/10 | 242 |
| **Projectworks** | 8.1/10 | 22 |

#### Customer Management

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Customer Profiles** | 8.0 (187 reviews) ✓ Verified | 8.0 (16 reviews) | 
| **Sales** | 7.2 (179 reviews) ✓ Verified | 7.4 (13 reviews) | 
| **Marketing** | 6.1 (173 reviews) ✓ Verified | 5.4 (13 reviews) | 
| **Client Portal** | 7.2 (182 reviews) ✓ Verified | 5.3 (12 reviews) | 

#### Project Management

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Project Planning** | 6.9 (184 reviews) | 8.8 (16 reviews) | 
| **Project Tracking** | 7.1 (186 reviews) ✓ Verified | 9.0 (17 reviews) | 
| **Resource Definition** | 7.3 (173 reviews) ✓ Verified | 8.2 (14 reviews) | 
| **Resource Management** | 7.6 (178 reviews) ✓ Verified | 8.8 (18 reviews) | 

#### Accounting

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Revenue Recognition** | 7.2 (173 reviews) | 9.2 (15 reviews) | 
| **Invoice Management** | 7.3 (181 reviews) ✓ Verified | 8.8 (16 reviews) | 
| **Payments** | 6.4 (166 reviews) | 8.5 (12 reviews) | 
| **Project Accounting** | 6.8 (170 reviews) | 9.2 (13 reviews) | 
| **Budget Tracking** | 6.5 (167 reviews) ✓ Verified | 9.1 (18 reviews) | 

#### Portfolio Management

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Portfolio Definition** | 6.7 (167 reviews) | 8.1 (12 reviews) | 
| **Portfolio Performance** | 6.7 (166 reviews) | 8.2 (11 reviews) | 
| **Risk** | 6.6 (163 reviews) | 7.4 (11 reviews) | 
| **Portfolio Mix** | 6.6 (162 reviews) | 7.4 (11 reviews) | 

#### Analytics

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Forecasting** | 6.7 (166 reviews) ✓ Verified | 8.8 (17 reviews) | 
| **Reporting** | 7.5 (187 reviews) ✓ Verified | 9.1 (17 reviews) | 
| **KPIs** | 7.4 (167 reviews) ✓ Verified | 7.8 (13 reviews) | 

#### Administration

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Standard Integrations** | 7.9 (198 reviews) ✓ Verified | 8.9 (17 reviews) | 
| **Workflow** | 8.3 (188 reviews) ✓ Verified | 9.2 (13 reviews) | 
| **Access Management** | 8.0 (175 reviews) ✓ Verified | 9.1 (16 reviews) | 

#### Platform

| Feature | Autotask | Projectworks | 
|---|---|---|
| **APIs** | 8.3 (177 reviews) ✓ Verified | 8.2 (11 reviews) | 
| **Internationalization** | 7.4 (159 reviews) ✓ Verified | 7.4 (14 reviews) | 
| **Performance and Reliability** | 8.4 (191 reviews) ✓ Verified | 9.4 (15 reviews) | 
| **Mobile** | 6.4 (164 reviews) ✓ Verified | 7.5 (12 reviews) | 
| **Offline Access** | 4.7 (160 reviews) ✓ Verified | 5.2 (10 reviews) | 

#### Generative AI

| Feature | Autotask | Projectworks | 
|---|---|---|
| **AI Text Generation** | 5.8 (90 reviews) | Not enough data | 
| **AI Text Summarization** | 6.1 (88 reviews) | Not enough data | 

#### Artificial Intelligence - Professional Services Automation

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Predictive Forecasting** | 5.2 (33 reviews) | Not enough data | 
| **Smart task suggestions** | 4.9 (32 reviews) | Not enough data | 
| **Automated workflows** | 6.5 (37 reviews) | Not enough data | 

#### Agentic AI - Professional Services Automation

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Adaptive Learning** | 5.5 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 5.4 (34 reviews) | Not enough data | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **Projectworks** | 7.4/10 | 42 |

#### Automation

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Workflows** | Not enough data | 8.1 (26 reviews) | 
| **Customization** | Not enough data | 8.1 (27 reviews) | 
| **Data repository** | Not enough data | 7.8 (29 reviews) | 

#### Administration

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Permissions** | Not enough data | 8.6 (32 reviews) | 
| **Procedures** | Not enough data | 7.2 (27 reviews) | 
| **Remote Work** | Not enough data | 8.8 (31 reviews) | 

#### Project management

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Task Prioritization** | Not enough data | 6.5 (28 reviews) | 
| **Dependencies** | Not enough data | 6.3 (22 reviews) | 
| **Planning** | Not enough data | 8.3 (29 reviews) | 
| **Views** | Not enough data | 7.4 (26 reviews) | 
| **Scheduling** | Not enough data | 8.2 (29 reviews) | 
| **Critical Path** | Not enough data | 5.7 (23 reviews) | 
| **Dashboards** | Not enough data | 7.9 (30 reviews) | 

#### Workload

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Resource Allocation** | Not enough data | 8.2 (31 reviews) | 
| **Workspace** | Not enough data | 7.7 (26 reviews) | 
| **Configuration** | Not enough data | 7.6 (23 reviews) | 
| **Insights** | Not enough data | 8.4 (28 reviews) | 

#### Communication &amp; Collaboration

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Communication Channels** | Not enough data | 6.2 (24 reviews) | 
| **Document Management** | Not enough data | 5.9 (23 reviews) | 
| **Collaboration** | Not enough data | 7.1 (27 reviews) | 

#### Cost Management

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Project Budgeting** | Not enough data | 9.0 (33 reviews) | 
| **Time &amp; Expense** | Not enough data | 9.1 (34 reviews) | 
| **Profitability** | Not enough data | 8.8 (31 reviews) | 

#### Integration

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Front Office** | Not enough data | 7.6 (21 reviews) | 
| **Back Office** | Not enough data | 8.6 (27 reviews) | 
| **External data** | Not enough data | 7.7 (24 reviews) | 

#### Generative AI

| Feature | Autotask | Projectworks | 
|---|---|---|
| **AI Text Generation** | Not enough data | 4.9 (16 reviews) | 
| **AI Text Summarization** | Not enough data | 5.3 (15 reviews) | 

#### Agentic AI - Work Management

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.0 (7 reviews) | 
| **Multi-step Planning** | Not enough data | 6.2 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 6.0 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.0 (7 reviews) | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | 6.7/10 | 270 |
| **Projectworks** | N/A | N/A |

#### Incident Management

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Automate Ticket Routing** | 8.1 (240 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.4 (239 reviews) | Not enough data | 
| **Ticket Notifications** | 8.4 (242 reviews) | Not enough data | 
| **Knowledge Base** | 7.0 (232 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 7.2 (231 reviews) | Not enough data | 

#### Reporting

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Dashboards** | 8.7 (245 reviews) | Not enough data | 
| **Time Tracking** | 8.9 (250 reviews) | Not enough data | 
| **Surveys** | 7.4 (227 reviews) | Not enough data | 

#### Access &amp; Usability

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Mobile** | 6.1 (231 reviews) | Not enough data | 
| **Self Service** | 7.9 (231 reviews) | Not enough data | 
| **Active Directory** | 7.2 (224 reviews) | Not enough data | 
| **Multi-Channel Access** | 7.5 (228 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Autonomous Task Execution** | 5.4 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 5.3 (15 reviews) | Not enough data | 
| **Cross-system Integration** | 6.2 (19 reviews) | Not enough data | 
| **Adaptive Learning** | 4.4 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 3.9 (15 reviews) | Not enough data | 
| **Proactive Assistance** | 4.3 (15 reviews) | Not enough data | 
| **Decision Making** | 5.0 (15 reviews) | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **Projectworks** | 8.3/10 | 104 |

#### Time Tracking

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Ease of Completing Timesheets** | Not enough data | 9.2 (93 reviews) | 
| **Tracking Time to Project/Task** | Not enough data | 9.3 (91 reviews) | 
| **Billable Time Rate Management** | Not enough data | 9.0 (85 reviews) | 

#### Client Invoicing

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | 8.8 (80 reviews) | 
| **Electronic Payments** | Not enough data | Feature Not Available | 
| **Project Accounting / Revenue Recognition** | Not enough data | 8.5 (71 reviews) | 

#### Mobile Time Tracking

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Time Tracking** | Not enough data | 8.4 (72 reviews) | 

#### Administration

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.1 (71 reviews) | 
| **Workflow** | Not enough data | 8.6 (71 reviews) | 
| **Automated Reminders** | Not enough data | 7.4 (62 reviews) | 
| **Policy Compliance Management** | Not enough data | 7.6 (59 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.0 (78 reviews) | 

#### Platform

| Feature | Autotask | Projectworks | 
|---|---|---|
| **Reporting** | Not enough data | 8.3 (75 reviews) | 
| **APIs / Integration** | Not enough data | 8.4 (68 reviews) | 
| **Internationalization** | Not enough data | 8.0 (57 reviews) | 
| **Performance and Reliability** | Not enough data | 9.5 (73 reviews) | 
| **Mobile User Support** | Not enough data | 7.5 (55 reviews) | 
| **Offline** | Not enough data | 6.1 (50 reviews) | 

---
## Categories
**Shared Categories (1):** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)

**Unique to Autotask (2):** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk Software](https://www.g2.com/categories/service-desk)

**Unique to Projectworks (5):** [Work Management Software](https://www.g2.com/categories/work-management), [Resource Management Software](https://www.g2.com/categories/resource-management), [Project Cost Management Software](https://www.g2.com/categories/project-cost-management), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Project Management Software](https://www.g2.com/categories/project-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Autotask | Projectworks | 
|---|---|---|
| **Small-Business** | 69.3% | 64.9% | 
| **Mid-Market** | 27.6% | 33.2% | 
| **Enterprise** | 3.0% | 2.0% | 

### By Industry

#### Autotask

- **Information Technology and Services:** 52.3%
- **Computer &amp; Network Security:** 17.5%
- **Computer Software:** 5.9%
- **Computer Networking:** 3.3%
- **Consulting:** 2.4%
- **Telecommunications:** 2.1%
- **Information Services:** 2.1%
- **Manufacturing:** 0.9%
- **Hospital &amp; Health Care:** 0.9%
- **Marketing and Advertising:** 0.9%
- **Other:** 11.8%

#### Projectworks

- **Information Technology and Services:** 13.1%
- **Consulting:** 12.6%
- **Civil Engineering:** 11.6%
- **Architecture &amp; Planning:** 11.1%
- **Computer Software:** 8.0%
- **Management Consulting:** 5.5%
- **Mechanical or Industrial Engineering:** 3.5%
- **Construction:** 3.5%
- **Venture Capital &amp; Private Equity:** 3.5%
- **Non-Profit Organization Management:** 3.0%
- **Other:** 24.6%

---
## Alternatives

### Alternatives to Autotask

- [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) — 4.0/5 stars (582 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1339 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1221 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1903 reviews)
- [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) — 4.3/5 stars (673 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.3/5 stars (685 reviews)
- [SuiteProjects Pro](https://www.g2.com/products/suiteprojects-pro/reviews) — 3.7/5 stars (231 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (988 reviews)
- [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) — 4.2/5 stars (1516 reviews)
- [Deltek Replicon Time](https://www.g2.com/products/deltek-replicon-time/reviews) — 4.3/5 stars (793 reviews)

### Alternatives to Projectworks

- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.3/5 stars (685 reviews)
- [BigTime](https://www.g2.com/products/bigtime/reviews) — 4.5/5 stars (1741 reviews)
- [Scoro](https://www.g2.com/products/scoro/reviews) — 4.5/5 stars (504 reviews)
- [Ruddr Professional Services Automation](https://www.g2.com/products/ruddr-professional-services-automation/reviews) — 4.6/5 stars (353 reviews)
- [Harvest](https://www.g2.com/products/harvest/reviews) — 4.3/5 stars (836 reviews)
- [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) — 4.2/5 stars (1516 reviews)
- [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (16944 reviews)
- [Avaza](https://www.g2.com/products/avaza/reviews) — 4.5/5 stars (384 reviews)
- [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) — 4.3/5 stars (449 reviews)
- [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) — 4.7/5 stars (859 reviews)

---
## Top Discussions

### Autotask

- Title: [What is Autotask Professional Services Automation (PSA) used for?](https://www.g2.com/discussions/what-is-autotask-professional-services-automation-psa-used-for) — 2 comments, 1 upvote
  > **Top comment:** "A tool (CRM plus ERP Module) specifically designed for the Managed IT Service Providers (MSPs). This tool not only helps in capturing the long term contracts..."

### Projectworks

- Title: [What is Projectworks used for?](https://www.g2.com/discussions/what-is-projectworks-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Projectworks is used by professional services/consulting businesses to manage their organizations. It offers functions designed for project, financial, and..."
- Title: [How does ProjectWorks stores real-time data?](https://www.g2.com/discussions/how-does-projectworks-stores-real-time-data) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [How do I Migrate all the data from one account to another account?](https://www.g2.com/discussions/how-do-i-migrate-all-the-data-from-one-account-to-another-account) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "When you come onboard with Projectworks we will do a data migration for you as a part of your implementation. At any time during your subscription we&#39;ll..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/autotask-vs-projectworks)

