# Autotask vs BQE CORE Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Autotask excels in providing a comprehensive solution for managing MSP operations, integrating ticketing, project management, contracts, billing, time tracking, and reporting into one platform. Users appreciate how this centralization reduces the need for multiple disconnected systems.
- **Users say** that BQE CORE offers excellent support, with staff available at all hours, making it easy for employees to track their time against various project phases. This level of support is particularly beneficial for small firms looking for responsive assistance.
- **Reviewers mention** that while Autotask has a slightly lower ease of use rating, it still provides robust workflow customization options. Users highlight the platform's ability to adapt processes to different customer needs, which can enhance operational efficiency.
- **According to verified reviews** , BQE CORE shines in its billing and invoicing capabilities, with users noting accurate time and expense tracking. This feature allows firms to present detailed invoices to clients, which is crucial for maintaining transparency and trust.
- **G2 reviewers highlight** that Autotask's implementation process is generally quick, with an intuitive onboarding wizard that helps new users get started efficiently. This is a significant advantage for businesses looking to minimize downtime during the transition to a new system.
- **Users report** that while both products have similar star ratings, Autotask's overall G2 Score reflects a higher level of user satisfaction, particularly in areas like quality of support and product direction, indicating a more favorable long-term partnership experience.



| | Autotask | BQE CORE | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 614 | 449 | 
| **Largest Market Segment** | Small-Business (69.3% of reviews) | Small-Business (79.8% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Autotask

Pros:
- Ease of Use (56 reviews)
- Integrations (43 reviews)

Cons:
- Complex Usability (24 reviews)
- Learning Curve (17 reviews)

### BQE CORE

Pros:
- Ease of Use (8 reviews)
- User Interface (5 reviews)

Cons:
- Slow Loading (4 reviews)
- Slow Performance (4 reviews)

---
## Ratings Comparison
| Rating | Autotask | BQE CORE | 
|---|---|---|
  | **Meets Requirements** | 8.5 (489 reviews) | 8.7 (348 reviews) | 
  | **Ease of Use** | 7.9 (550 reviews) | 8.5 (351 reviews) | 
  | **Ease of Setup** | 7.3 (435 reviews) | 7.3 (138 reviews) | 
  | **Ease of Admin** | 7.6 (283 reviews) | 7.8 (118 reviews) | 
  | **Quality of Support** | 8.2 (456 reviews) | 9.0 (294 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (274 reviews) | 8.4 (126 reviews) | 
  | **Product Direction (% positive)** | 8.3 (482 reviews) | 8.9 (307 reviews) | 

---
## Pricing

### Autotask

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### BQE CORE

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **BQE CORE** | 8.2/10 | 249 |

#### Expense Reports

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Ease of Creating Expense Reports** | Not enough data | 8.4 (121 reviews) ✓ Verified | 
| **Bank / Credit Card Integration** | Not enough data | 8.0 (72 reviews) ✓ Verified | 
| **Smart Categorization** | Not enough data | 8.5 (78 reviews) ✓ Verified | 
| **Digital Receipt Management** | Not enough data | 8.5 (89 reviews) ✓ Verified | 
| **Employee Reimbursement** | Not enough data | 8.7 (104 reviews) ✓ Verified | 
| **Currency Conversions** | Not enough data | 7.5 (48 reviews) ✓ Verified | 
| **Credit Card Integration** | Not enough data | 8.1 (62 reviews) ✓ Verified | 

#### Agentic AI - Expense Management

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Travel Management

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Ease of Booking** | Not enough data | Feature Not Available | 
| **Itinerary Management** | Not enough data | Feature Not Available | 
| **Trip Notifications** | Not enough data | Feature Not Available | 
| **Advanced Integrations** | Not enough data | 8.0 (58 reviews) ✓ Verified | 

#### Client Invoicing

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | 8.5 (179 reviews) ✓ Verified | 
| **Electronic Payments** | Not enough data | 8.3 (121 reviews) ✓ Verified | 
| **Project Accounting / Revenue Recognition** | Not enough data | 8.4 (160 reviews) ✓ Verified | 

#### Generative AI - Expense Management

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Receipt Capture** | Not enough data | 8.7 (82 reviews) ✓ Verified | 
| **Mileage Tracking** | Not enough data | 8.4 (87 reviews) ✓ Verified | 
| **Travel Itinerary and Flight Status Updates** | Not enough data | Feature Not Available | 

#### Platform

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Embedded AI / Machine Learning** | Not enough data | 7.0 (54 reviews) ✓ Verified | 
| **Complex Approval Workflow** | Not enough data | 8.0 (70 reviews) ✓ Verified | 

#### Administration

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **PCI Regulation Compliant** | Not enough data | 8.1 (43 reviews) ✓ Verified | 

#### Administration

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.0 (130 reviews) ✓ Verified | 
| **Workflow** | Not enough data | 8.6 (175 reviews) ✓ Verified | 
| **Automated Reminders** | Not enough data | 8.1 (146 reviews) ✓ Verified | 
| **Policy Compliance Management** | Not enough data | 8.0 (116 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.5 (184 reviews) ✓ Verified | 

#### Platform

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Reporting** | Not enough data | 8.4 (190 reviews) ✓ Verified | 
| **APIs / Integration** | Not enough data | 7.7 (111 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.6 (99 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.2 (192 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 8.3 (137 reviews) ✓ Verified | 
| **Offline** | Not enough data | Feature Not Available | 

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **BQE CORE** | 7.8/10 | 89 |

#### General Ledger

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Journal Entries** | Not enough data | 8.2 (53 reviews) | 
| **Tags / Dimensions** | Not enough data | 7.5 (38 reviews) | 
| **Audit Trail** | Not enough data | 7.7 (42 reviews) | 

#### Accounts Receivable

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Invoice Customization** | Not enough data | 8.0 (68 reviews) | 
| **AR Automation** | Not enough data | 8.0 (39 reviews) | 
| **Collections Automation** | Not enough data | 8.0 (38 reviews) | 

#### Accounts Payable

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **AP Automation** | Not enough data | 8.1 (33 reviews) | 
| **Payment Processing** | Not enough data | 8.2 (56 reviews) | 
| **Purchase Orders** | Not enough data | 7.5 (38 reviews) | 

#### Other Functionality

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Inventory Tracking / Ordering** | Not enough data | 6.7 (32 reviews) | 
| **Inventory Pricing and Costing** | Not enough data | 6.6 (31 reviews) | 
| **Inventory Reporting** | Not enough data | 6.4 (30 reviews) | 
| **Multi-Entity / Consolidation** | Not enough data | 6.4 (33 reviews) | 
| **Recognition Rules** | Not enough data | 7.2 (32 reviews) | 
| **Reconciliations** | Not enough data | 8.4 (47 reviews) | 
| **Payroll** | Not enough data | 7.8 (40 reviews) | 
| **Time and Expense** | Not enough data | 9.2 (76 reviews) | 

#### Reporting & Analytics

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Financial Statements** | Not enough data | 8.5 (55 reviews) | 
| **Custom Reporting** | Not enough data | 7.9 (60 reviews) | 
| **Budgeting / Forecasting** | Not enough data | 7.9 (54 reviews) | 
| **Dashboards** | Not enough data | 8.6 (69 reviews) | 

#### Platform

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Customization** | Not enough data | 7.8 (59 reviews) | 
| **Workflow Capability** | Not enough data | 8.3 (51 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.7 (67 reviews) | 
| **Internationalization** | Not enough data | 7.6 (31 reviews) | 
| **Performance and Reliability** | Not enough data | 8.0 (66 reviews) | 
| **Output Document Generation** | Not enough data | 8.6 (45 reviews) | 

#### Integration

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Data Import and Export Tools** | Not enough data | 7.7 (40 reviews) | 
| **Integration APIs** | Not enough data | 7.4 (33 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 7.1 (28 reviews) | 

#### Cash Flow

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Track Cash Flow** | Not enough data | 7.9 (39 reviews) | 
| **Income and Expenses** | Not enough data | 8.5 (56 reviews) | 
| **File Exports** | Not enough data | 8.2 (42 reviews) | 

#### Budgeting & Forecasting

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Budgeting / Forecasting** | Not enough data | 7.9 (54 reviews) | 
| **Data Import** | Not enough data | 8.4 (34 reviews) | 
| **Versioning** | Not enough data | 7.5 (28 reviews) | 
| **Historical Data** | Not enough data | 7.9 (48 reviews) | 

#### Revenue

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Revenue Types** | Not enough data | 8.2 (35 reviews) | 
| **Revenue Allocation** | Not enough data | 8.3 (35 reviews) | 
| **Scheduling** | Not enough data | 7.8 (29 reviews) | 

#### Payroll

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Direct Deposit** | Not enough data | 7.2 (29 reviews) | 
| **Check/W-2 Printing** | Not enough data | 7.4 (29 reviews) | 
| **Tax Calculation** | Not enough data | 7.8 (27 reviews) | 
| **Reporting and Dashboards** | Not enough data | 8.4 (46 reviews) | 

#### AI

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Data Extraction** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Expense Management** | Not enough data | 9.7 (5 reviews) | 
| **Fraud Detection** | Not enough data | Not enough data | 
| **Tax Compliance** | Not enough data | 6.3 (5 reviews) | 
| **Support Chatbots** | Not enough data | Not enough data | 
| **Bank Reconciliations** | Not enough data | 8.0 (5 reviews) | 
| **Report Generation** | Not enough data | Not enough data | 
| **Customizable Alerts** | Not enough data | 9.0 (5 reviews) | 
| **Predictive Analytics** | Not enough data | Not enough data | 

#### Mobile Applications - Accounting

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Cloud Integration** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **UI** | Not enough data | Not enough data | 
| **Offline** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 

#### Agentic AI - Accounting

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **BQE CORE** | 8.2/10 | 120 |

#### Tasks

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Creation & Assignment** | Not enough data | 8.5 (86 reviews) | 
| **Due Dates** | Not enough data | 8.3 (67 reviews) | 
| **Task Prioritization** | Not enough data | 8.3 (71 reviews) | 
| **To-Do Lists** | Not enough data | 8.4 (62 reviews) | 
| **Dependencies** | Not enough data | 8.0 (48 reviews) | 
| **Mass Updates** | Not enough data | 8.1 (61 reviews) | 
| **Drag & Drop** | Not enough data | 8.3 (56 reviews) | 
| **Recurring Tasks** | Not enough data | 8.4 (65 reviews) | 

#### Projects

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Planning** | Not enough data | 8.3 (62 reviews) | 
| **Project Map** | Not enough data | 8.0 (50 reviews) | 
| **GANTT** | Not enough data | 7.5 (44 reviews) | 
| **Calendar View** | Not enough data | 8.2 (61 reviews) | 
| **Views** | Not enough data | 8.1 (59 reviews) | 
| **Project Budgeting** | Not enough data | 8.3 (78 reviews) | 
| **Issue Tracking** | Not enough data | 8.0 (53 reviews) | 
| **Templates** | Not enough data | 7.8 (68 reviews) | 
| **Critical Path** | Not enough data | 7.9 (43 reviews) | 
| **Time & Expense** | Not enough data | 9.0 (106 reviews) | 
| **Methodologies** | Not enough data | 8.3 (44 reviews) | 

#### Resource Management

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Resource Definiton** | Not enough data | 8.2 (51 reviews) | 
| **Capacity** | Not enough data | 8.2 (49 reviews) | 
| **Scheduling** | Not enough data | 8.3 (56 reviews) | 

#### Project Monitoring

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Baselining / KPIs** | Not enough data | 7.9 (45 reviews) | 
| **Resource Allocation** | Not enough data | 8.0 (58 reviews) | 
| **Dashboards** | Not enough data | 8.4 (96 reviews) | 

#### Generative AI

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (13 reviews) | 
| **AI Text Summarization** | Not enough data | 7.8 (13 reviews) | 

#### Agentic AI - Project Management

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | 7.5/10 | 215 |
| **BQE CORE** | N/A | N/A |

#### Administration

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Change Management** | 8.0 (179 reviews) | Not enough data | 
| **Asset Management** | 7.9 (182 reviews) | Not enough data | 
| **Reports & Analytics** | 8.0 (193 reviews) | Not enough data | 

#### Service Desk

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Help Desk** | 9.0 (189 reviews) | Not enough data | 
| **Incident Reports** | 8.4 (182 reviews) | Not enough data | 
| **Process Workflow** | 8.3 (190 reviews) | Not enough data | 

#### Management

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Reporting** | 8.2 (189 reviews) | Not enough data | 
| **Administration Console** | 8.2 (184 reviews) | Not enough data | 
| **Access Management** | 8.3 (181 reviews) | Not enough data | 
| **Asset Management** | 7.9 (178 reviews) | Not enough data | 
| **Policy Dictation** | 7.5 (171 reviews) | Not enough data | 

#### Functionality

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Ticketing System** | 9.2 (193 reviews) | Not enough data | 
| **Performance Logging** | 8.3 (178 reviews) | Not enough data | 
| **Alerting** | 8.5 (181 reviews) | Not enough data | 
| **Automation** | 8.3 (188 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Autonomous Task Execution** | 5.1 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 5.3 (12 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (16 reviews) | Not enough data | 
| **Adaptive Learning** | 5.9 (11 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.1 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 5.3 (11 reviews) | Not enough data | 
| **Decision Making** | 6.2 (11 reviews) | Not enough data | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | 6.8/10 | 241 |
| **BQE CORE** | 7.6/10 | 26 |

#### Customer Management

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Customer Profiles** | 8.0 (187 reviews) ✓ Verified | 7.8 (19 reviews) | 
| **Sales** | 7.2 (179 reviews) ✓ Verified | 8.1 (12 reviews) | 
| **Marketing** | 6.1 (173 reviews) ✓ Verified | 6.4 (13 reviews) | 
| **Client Portal** | 7.2 (182 reviews) ✓ Verified | 6.9 (13 reviews) | 

#### Project Management

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Project Planning** | 6.9 (184 reviews) | 7.9 (19 reviews) | 
| **Project Tracking** | 7.1 (186 reviews) ✓ Verified | 8.1 (19 reviews) | 
| **Resource Definition** | 7.3 (173 reviews) ✓ Verified | 8.1 (15 reviews) | 
| **Resource Management** | 7.6 (178 reviews) ✓ Verified | 7.8 (17 reviews) | 

#### Accounting

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Revenue Recognition** | 7.2 (173 reviews) | 8.4 (19 reviews) | 
| **Invoice Management** | 7.3 (181 reviews) ✓ Verified | 8.6 (20 reviews) | 
| **Payments** | 6.4 (166 reviews) | 8.2 (17 reviews) | 
| **Project Accounting** | 6.8 (170 reviews) | 8.3 (19 reviews) | 
| **Budget Tracking** | 6.5 (167 reviews) ✓ Verified | 8.3 (18 reviews) | 

#### Portfolio Management

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Portfolio Definition** | 6.7 (167 reviews) | 7.4 (15 reviews) | 
| **Portfolio Performance** | 6.7 (166 reviews) | 7.6 (14 reviews) | 
| **Risk** | 6.6 (163 reviews) | 7.0 (11 reviews) | 
| **Portfolio Mix** | 6.6 (162 reviews) | 6.8 (11 reviews) | 

#### Analytics

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Forecasting** | 6.7 (166 reviews) ✓ Verified | 7.6 (15 reviews) | 
| **Reporting** | 7.5 (186 reviews) ✓ Verified | 8.0 (18 reviews) | 
| **KPIs** | 7.4 (167 reviews) ✓ Verified | 7.0 (15 reviews) | 

#### Administration

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Standard Integrations** | 7.9 (197 reviews) ✓ Verified | 7.7 (14 reviews) | 
| **Workflow** | 8.2 (187 reviews) ✓ Verified | 8.1 (21 reviews) | 
| **Access Management** | 8.0 (175 reviews) ✓ Verified | 8.0 (17 reviews) | 

#### Platform

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **APIs** | 8.3 (177 reviews) ✓ Verified | 7.1 (15 reviews) | 
| **Internationalization** | 7.4 (159 reviews) ✓ Verified | 7.7 (11 reviews) | 
| **Performance and Reliability** | 8.4 (190 reviews) ✓ Verified | 8.4 (15 reviews) | 
| **Mobile** | 6.4 (164 reviews) ✓ Verified | 7.5 (18 reviews) | 
| **Offline Access** | 4.7 (160 reviews) ✓ Verified | 6.3 (13 reviews) | 

#### Generative AI

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **AI Text Generation** | 5.8 (90 reviews) | 6.0 (5 reviews) | 
| **AI Text Summarization** | 6.1 (88 reviews) | 6.3 (5 reviews) | 

#### Artificial Intelligence - Professional Services Automation

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Predictive Forecasting** | 5.2 (33 reviews) | Not enough data | 
| **Smart task suggestions** | 4.9 (32 reviews) | Not enough data | 
| **Automated workflows** | 6.5 (37 reviews) | Not enough data | 

#### Agentic AI - Professional Services Automation

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Adaptive Learning** | 5.5 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 5.4 (34 reviews) | Not enough data | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **BQE CORE** | 8.6/10 | 92 |

#### Automation

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Workflows** | Not enough data | 9.0 (70 reviews) | 
| **Customization** | Not enough data | 8.5 (69 reviews) | 
| **Data repository** | Not enough data | 8.9 (64 reviews) | 

#### Administration

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Permissions** | Not enough data | 9.0 (68 reviews) | 
| **Procedures** | Not enough data | 8.8 (54 reviews) | 
| **Remote Work** | Not enough data | 9.1 (70 reviews) | 

#### Project management

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Task Prioritization** | Not enough data | 8.7 (52 reviews) | 
| **Dependencies** | Not enough data | 8.4 (42 reviews) | 
| **Planning** | Not enough data | 8.8 (55 reviews) | 
| **Views** | Not enough data | 8.5 (47 reviews) | 
| **Scheduling** | Not enough data | 8.6 (53 reviews) | 
| **Critical Path** | Not enough data | 8.2 (37 reviews) | 
| **Dashboards** | Not enough data | 8.9 (77 reviews) | 

#### Workload

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Resource Allocation** | Not enough data | 8.4 (53 reviews) | 
| **Workspace** | Not enough data | 8.5 (44 reviews) | 
| **Configuration** | Not enough data | 8.4 (47 reviews) | 
| **Insights** | Not enough data | 8.7 (51 reviews) | 

#### Communication & Collaboration

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Communication Channels** | Not enough data | 8.2 (38 reviews) | 
| **Document Management** | Not enough data | 8.8 (52 reviews) | 
| **Collaboration** | Not enough data | 8.4 (44 reviews) | 

#### Cost Management

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Project Budgeting** | Not enough data | 8.8 (63 reviews) | 
| **Time & Expense** | Not enough data | 9.4 (77 reviews) | 
| **Profitability** | Not enough data | 9.1 (65 reviews) | 

#### Integration

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Front Office** | Not enough data | 8.3 (36 reviews) | 
| **Back Office** | Not enough data | 8.3 (47 reviews) | 
| **External data** | Not enough data | 8.1 (34 reviews) | 

#### Generative AI

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (11 reviews) | 
| **AI Text Summarization** | Not enough data | 8.6 (11 reviews) | 

#### Agentic AI - Work Management

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Billing

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **BQE CORE** | 8.4/10 | 178 |

#### Bill Generation

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Templates** | Not enough data | 8.2 (122 reviews) | 
| **Digital Billing** | Not enough data | 8.6 (107 reviews) | 
| **Recurring Billing** | Not enough data | 8.3 (86 reviews) | 

#### Bill Processing

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Consolidation** | Not enough data | 8.5 (84 reviews) | 
| **Batch Invoicing** | Not enough data | 8.9 (115 reviews) | 
| **Management** | Not enough data | 8.6 (119 reviews) | 

#### Integration

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Accounting** | Not enough data | 8.4 (108 reviews) | 
| **Payments** | Not enough data | 8.5 (121 reviews) | 
| **ERP** | Not enough data | 7.6 (61 reviews) | 

#### Agentic AI - Billing

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **BQE CORE** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | 6.7/10 | 270 |
| **BQE CORE** | N/A | N/A |

#### Incident Management

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Automate Ticket Routing** | 8.1 (240 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.4 (239 reviews) | Not enough data | 
| **Ticket Notifications** | 8.4 (242 reviews) | Not enough data | 
| **Knowledge Base** | 7.0 (232 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 7.2 (231 reviews) | Not enough data | 

#### Reporting

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Dashboards** | 8.7 (245 reviews) | Not enough data | 
| **Time Tracking** | 8.9 (250 reviews) | Not enough data | 
| **Surveys** | 7.4 (227 reviews) | Not enough data | 

#### Access & Usability

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Mobile** | 6.1 (231 reviews) | Not enough data | 
| **Self Service** | 7.9 (231 reviews) | Not enough data | 
| **Active Directory** | 7.2 (224 reviews) | Not enough data | 
| **Multi-Channel Access** | 7.5 (228 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Autonomous Task Execution** | 5.4 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 5.3 (15 reviews) | Not enough data | 
| **Cross-system Integration** | 6.2 (19 reviews) | Not enough data | 
| **Adaptive Learning** | 4.4 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 3.9 (15 reviews) | Not enough data | 
| **Proactive Assistance** | 4.3 (15 reviews) | Not enough data | 
| **Decision Making** | 5.0 (15 reviews) | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Autotask** | N/A | N/A |
| **BQE CORE** | 8.4/10 | 249 |

#### Time Tracking

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Ease of Completing Timesheets** | Not enough data | 9.0 (223 reviews) | 
| **Tracking Time to Project/Task** | Not enough data | 9.1 (219 reviews) | 
| **Billable Time Rate Management** | Not enough data | 8.9 (208 reviews) | 

#### Client Invoicing

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | 8.5 (179 reviews) ✓ Verified | 
| **Electronic Payments** | Not enough data | 8.3 (121 reviews) ✓ Verified | 
| **Project Accounting / Revenue Recognition** | Not enough data | 8.4 (160 reviews) ✓ Verified | 

#### Mobile Time Tracking

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Time Tracking** | Not enough data | 9.1 (209 reviews) | 

#### Administration

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.0 (130 reviews) ✓ Verified | 
| **Workflow** | Not enough data | 8.6 (175 reviews) ✓ Verified | 
| **Automated Reminders** | Not enough data | 8.1 (146 reviews) ✓ Verified | 
| **Policy Compliance Management** | Not enough data | 8.0 (116 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.5 (184 reviews) ✓ Verified | 

#### Platform

| Feature | Autotask | BQE CORE | 
|---|---|---|
| **Reporting** | Not enough data | 8.4 (190 reviews) ✓ Verified | 
| **APIs / Integration** | Not enough data | 7.7 (111 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.6 (99 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.2 (192 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 8.3 (137 reviews) ✓ Verified | 
| **Offline** | Not enough data | Feature Not Available | 

---
## Categories
**Shared Categories (1):** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)

**Unique to Autotask (2):** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk Software](https://www.g2.com/categories/service-desk)

**Unique to BQE CORE (6):** [Work Management Software](https://www.g2.com/categories/work-management), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Expense Management Software](https://www.g2.com/categories/expense-management), [Billing Software](https://www.g2.com/categories/billing), [Accounting Software](https://www.g2.com/categories/accounting), [Project Management Software](https://www.g2.com/categories/project-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Autotask | BQE CORE | 
|---|---|---|
| **Small-Business** | 69.3% | 79.8% | 
| **Mid-Market** | 27.7% | 17.9% | 
| **Enterprise** | 3.0% | 2.3% | 

### By Industry

#### Autotask

- **Information Technology and Services:** 52.2%
- **Computer & Network Security:** 17.6%
- **Computer Software:** 5.9%
- **Computer Networking:** 3.3%
- **Consulting:** 2.4%
- **Telecommunications:** 2.1%
- **Information Services:** 2.1%
- **Manufacturing:** 0.9%
- **Hospital & Health Care:** 0.9%
- **Marketing and Advertising:** 0.9%
- **Other:** 11.8%

#### BQE CORE

- **Architecture & Planning:** 34.2%
- **Civil Engineering:** 19.5%
- **Accounting:** 6.0%
- **Mechanical or Industrial Engineering:** 6.0%
- **Design:** 3.9%
- **Environmental Services:** 2.8%
- **Information Technology and Services:** 2.8%
- **Computer Software:** 2.3%
- **Construction:** 2.3%
- **Management Consulting:** 2.1%
- **Other:** 18.3%

---
## Alternatives

### Alternatives to Autotask

- [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) — 4.0/5 stars (582 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1338 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1218 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1901 reviews)
- [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) — 4.3/5 stars (673 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.3/5 stars (685 reviews)
- [SuiteProjects Pro](https://www.g2.com/products/suiteprojects-pro/reviews) — 3.7/5 stars (231 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (988 reviews)
- [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) — 4.2/5 stars (1516 reviews)
- [Deltek Replicon Time](https://www.g2.com/products/deltek-replicon-time/reviews) — 4.3/5 stars (793 reviews)

### Alternatives to BQE CORE

- [BigTime](https://www.g2.com/products/bigtime/reviews) — 4.5/5 stars (1737 reviews)
- [Deltek Replicon Time](https://www.g2.com/products/deltek-replicon-time/reviews) — 4.3/5 stars (793 reviews)
- [FreshBooks](https://www.g2.com/products/freshbooks/reviews) — 4.5/5 stars (979 reviews)
- [Deltek Ajera](https://www.g2.com/products/deltek-ajera/reviews) — 4.1/5 stars (202 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.3/5 stars (685 reviews)
- [Planview AdaptiveWork](https://www.g2.com/products/planview-adaptivework/reviews) — 4.1/5 stars (539 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7137 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5654 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2409 reviews)
- [Harvest](https://www.g2.com/products/harvest/reviews) — 4.3/5 stars (836 reviews)

---
## Top Discussions

### Autotask

- Title: [What is Autotask Professional Services Automation (PSA) used for?](https://www.g2.com/discussions/what-is-autotask-professional-services-automation-psa-used-for) — 2 comments, 1 upvote
  > **Top comment:** "A tool (CRM plus ERP Module) specifically designed for the Managed IT Service Providers (MSPs). This tool not only helps in capturing the long term contracts..."

### BQE CORE

- Title: [Is there a charge for data migration from another software?](https://www.g2.com/discussions/data-migration-services) — 2 comments, 1 upvote
  > **Top comment:** "You may take advantage of the data migration service Data2CRM to transfer the information between over 120 CRM solutions or import it from files. 
Automated..."
- Title: [If I delete my account does my product leave G2?](https://www.g2.com/discussions/27838-if-i-delete-my-account-does-my-product-leave-g2) — 1 comment, 1 upvote
  > **Top comment:** "hi Jamie, we don't remove products from our site unless they are acquired or sunsetted.

The product and seller profile for Nimbella will still be live on..."
- Title: [Where are your servers located?](https://www.g2.com/discussions/server-location) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our data servers are strategically located across the world to offer the fastest service to its users."
- Title: [What kind of database architecture do you use for Core?](https://www.g2.com/discussions/data-architecture) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Core ties with state of the art RDBMS providers to deliver the most stable, efficient and optimized database storage to its users."
- Title: [How is my data secured in Core? Can you provide some details?](https://www.g2.com/discussions/data-security-details) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Core’s servers are located within enterprise-grade hosting facilities that employ robust physical security controls to prevent physical access to the servers..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/autotask-vs-core-bqe-software-inc)