# Automox vs Kaseya VSA Comparison --- ## AI Generated Summary - **G2 reviewers report** that Automox excels in user experience, with many praising its **intuitive interface** and ease of use. Users appreciate how it simplifies managing and updating a large number of devices, making it a convenient choice for keeping endpoints up to date. - **According to verified reviews** , Kaseya VSA offers a robust set of features, particularly in remote monitoring and management tools. Users highlight the **excellent interface** and the effectiveness of the software, noting that it works as expected and provides a comprehensive hub for multiple functionalities. - **Users say** that Automox stands out for its **centralized approach** to device management, which enhances reporting and visibility of device health. This feature is particularly beneficial for organizations looking to streamline their patch management processes. - **Reviewers mention** that Kaseya VSA has a strong support system, with many users expressing satisfaction with the **phenomenal support** they receive. This aspect can be crucial for businesses that require reliable assistance during implementation and ongoing use. - **G2 reviewers highlight** that Automox's setup process is notably quick and straightforward, with users appreciating the **ease of setup** that allows them to get started without extensive training or configuration challenges. - **According to recent feedback** , while Kaseya VSA has a solid feature set, some users feel it may not fully meet their specific workflow needs, indicating potential challenges in customization compared to Automox's more flexible approach. | | Automox | Kaseya VSA | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.0 out of 5 | | **Total Reviews** | 289 | 324 | | **Largest Market Segment** | Mid-Market (69.9% of reviews) | Small-Business (51.8% of reviews) | | **Entry Level Price** | $1.00 1 Device Per Month | standard | --- ## Top Pros & Cons ### Automox Pros: - Patch Management (95 reviews) - Automation (71 reviews) Cons: - Access Issues (17 reviews) - Needs Improvement (15 reviews) ### Kaseya VSA Pros: - Ease of Use (7 reviews) - Automation (6 reviews) Cons: - Missing Features (4 reviews) - Connection Issues (3 reviews) --- ## Ratings Comparison | Rating | Automox | Kaseya VSA | |---|---|---| | **Meets Requirements** | 8.8 (261 reviews) | 8.3 (255 reviews) | | **Ease of Use** | 8.9 (264 reviews) | 7.6 (263 reviews) | | **Ease of Setup** | 9.0 (250 reviews) | 7.2 (218 reviews) | | **Ease of Admin** | 8.8 (232 reviews) | 7.9 (217 reviews) | | **Quality of Support** | 8.8 (235 reviews) | 7.4 (244 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (218 reviews) | 7.7 (209 reviews) | | **Product Direction (% positive)** | 9.4 (259 reviews) | 7.4 (256 reviews) | --- ## Pricing ### Automox #### Entry-Level Pricing Plan: PatchOS Price: $1.00 1 Device Per Month Description: Easy cloud-based patching for Windows, macOS, and Linux Key Features: - Windows, macOS, and Linux OS patch automation [Browse all 3 editions](https://www.g2.com/products/automox/pricing) #### Free Trial Yes ### Kaseya VSA #### Entry-Level Pricing Plan: Kaseya VSA Pricing Price: standard Description: Full featured solution for IT departments and MSPs. Key Features: - Discover, Audit, Inventory, Monitor - Clients, Servers & Networks - Remote Control - Patch Management [Learn more about Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) #### Free Trial Yes --- ## Features Comparison By Category ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Automox** | N/A | N/A | | **Kaseya VSA** | 8.2/10 | 122 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Automox | Kaseya VSA | |---|---|---| | **Device Management** | Not enough data | 8.3 (121 reviews) ✓ Verified | | **Asset Management** | Not enough data | Not enough data | | **ITIL Policy Compliance** | Not enough data | Not enough data | #### Monitoring and Management | Feature | Automox | Kaseya VSA | |---|---|---| | **Remote Monitoring** | Not enough data | 8.6 (118 reviews) ✓ Verified | | **Asset Tracking** | Not enough data | 7.8 (113 reviews) | | **Application Deployment** | Not enough data | 7.7 (114 reviews) ✓ Verified | | **Patch Management** | Not enough data | 8.1 (117 reviews) ✓ Verified | | **Asset Tracking** | Not enough data | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Automox | Kaseya VSA | |---|---|---| | **Workflow Management** | Not enough data | Not enough data | #### Service Management | Feature | Automox | Kaseya VSA | |---|---|---| | **Remote Access** | Not enough data | 8.5 (119 reviews) ✓ Verified | | **Service Management (Issue Prioritization)** | Not enough data | Not enough data | | **Ticketing** | Not enough data | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Automox | Kaseya VSA | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Automox** | N/A | N/A | | **Kaseya VSA** | 7.4/10 | 111 | #### Administration | Feature | Automox | Kaseya VSA | |---|---|---| | **Screen Sharing** | Not enough data | 8.7 (105 reviews) | | **File Sharing** | Not enough data | 8.0 (100 reviews) | | **Session Recording** | Not enough data | 7.8 (90 reviews) | | **Unattended Remote Access** | Not enough data | 8.6 (106 reviews) | | **Multi - Session Handling** | Not enough data | 8.2 (94 reviews) | | **Multi-Monitor Support** | Not enough data | 7.8 (99 reviews) | #### Maintenance | Feature | Automox | Kaseya VSA | |---|---|---| | **Remote Reboot** | Not enough data | 8.7 (102 reviews) | | **Remote Printing** | Not enough data | 7.1 (84 reviews) | #### Communication | Feature | Automox | Kaseya VSA | |---|---|---| | **Text Chat** | Not enough data | 7.3 (93 reviews) | | **VoIP** | Not enough data | 5.4 (79 reviews) | | **Video Conference Call** | Not enough data | 5.6 (78 reviews) | | **Screen Annotations** | Not enough data | 6.6 (77 reviews) | #### Security | Feature | Automox | Kaseya VSA | |---|---|---| | **Data Encryption** | Not enough data | 7.4 (81 reviews) | | **Compliance** | Not enough data | 7.7 (88 reviews) | #### Device Support | Feature | Automox | Kaseya VSA | |---|---|---| | **Mobile Device Access** | Not enough data | 6.1 (82 reviews) | | **Multi-Platform Support** | Not enough data | 7.6 (94 reviews) | | **Cross-Platform** | Not enough data | 7.5 (93 reviews) | #### Performance | Feature | Automox | Kaseya VSA | |---|---|---| | **Reporting** | Not enough data | 7.8 (97 reviews) | ### Autonomous Endpoint Management (AEM) | Product | Score | Reviews | |---|---|---| | **Automox** | 9.8/10 | 16 | | **Kaseya VSA** | N/A | N/A | #### Generative AI - Autonomous Endpoint Management | Feature | Automox | Kaseya VSA | |---|---|---| | **Behavioral Analysis** | 9.0 (8 reviews) | Not enough data | | **Adaptive** | 9.0 (7 reviews) | Not enough data | | **Predictive** | 8.8 (7 reviews) | Not enough data | #### Monitoring and Management - Autonomous Endpoint Management | Feature | Automox | Kaseya VSA | |---|---|---| | **Patch Management** | 9.6 (16 reviews) | Not enough data | | **Oversees** | 9.7 (10 reviews) | Not enough data | | **Self-Healing** | 9.0 (7 reviews) | Not enough data | | **Centralized Dashboard** | 9.7 (12 reviews) | Not enough data | ### Service Desk | Product | Score | Reviews | |---|---|---| | **Automox** | N/A | N/A | | **Kaseya VSA** | 7.5/10 | 77 | #### Incident Management | Feature | Automox | Kaseya VSA | |---|---|---| | **Automate Ticket Routing** | Not enough data | 7.9 (58 reviews) | | **Ticket Prioritization** | Not enough data | 8.0 (57 reviews) | | **Ticket Notifications** | Not enough data | 8.0 (60 reviews) | | **Knowledge Base** | Not enough data | 7.3 (59 reviews) | | **Knowledge Base/Ticket Integration** | Not enough data | 7.6 (54 reviews) | #### Reporting | Feature | Automox | Kaseya VSA | |---|---|---| | **Dashboards** | Not enough data | 7.3 (68 reviews) | | **Time Tracking** | Not enough data | 6.8 (55 reviews) | | **Surveys** | Not enough data | 6.5 (50 reviews) | #### Access & Usability | Feature | Automox | Kaseya VSA | |---|---|---| | **Mobile** | Not enough data | 6.5 (53 reviews) | | **Self Service** | Not enough data | 7.6 (55 reviews) | | **Active Directory** | Not enough data | 7.9 (57 reviews) | | **Multi-Channel Access** | Not enough data | 8.0 (49 reviews) | #### Agentic AI - Service Desk | Feature | Automox | Kaseya VSA | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Automox** | N/A | N/A | | **Kaseya VSA** | N/A | N/A | #### System Control | Feature | Automox | Kaseya VSA | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Automox | Kaseya VSA | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Automox | Kaseya VSA | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Enterprise IT Management | Product | Score | Reviews | |---|---|---| | **Automox** | N/A | N/A | | **Kaseya VSA** | 7.8/10 | 134 | #### Analysis | Feature | Automox | Kaseya VSA | |---|---|---| | **Threat Detection** | Not enough data | 7.3 (86 reviews) | #### Platform | Feature | Automox | Kaseya VSA | |---|---|---| | **Unified Communications Platform** | Not enough data | 7.1 (80 reviews) | | **Remote Access** | Not enough data | 8.4 (123 reviews) | | **ITIL Policy Compliance** | Not enough data | 7.8 (85 reviews) | | **Asset Tracking** | Not enough data | 8.3 (112 reviews) | | **IT Knowledge Management** | Not enough data | 7.6 (94 reviews) | #### Security | Feature | Automox | Kaseya VSA | |---|---|---| | **Endpoint Protection** | Not enough data | 7.8 (97 reviews) | | **Patch Management** | Not enough data | 8.2 (120 reviews) | | **Disaster Recovery** | Not enough data | Feature Not Available | | **Service Management** | Not enough data | 8.0 (104 reviews) | | **Workflow Management** | Not enough data | 7.6 (94 reviews) | #### Agentic AI - Enterprise IT Management | Feature | Automox | Kaseya VSA | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Patch Management Software](https://www.g2.com/categories/patch-management) **Unique to Automox (1):** [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem) **Unique to Kaseya VSA (4):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Service Desk Software](https://www.g2.com/categories/service-desk) --- ## Reviewer Demographics ### By Company Size | Segment | Automox | Kaseya VSA | |---|---|---| | **Small-Business** | 8.2% | 51.8% | | **Mid-Market** | 69.9% | 42.1% | | **Enterprise** | 22.0% | 6.1% | ### By Industry #### Automox - **Information Technology and Services:** 18.1% - **Financial Services:** 8.2% - **Computer & Network Security:** 6.8% - **Computer Software:** 5.3% - **Banking:** 3.9% - **Retail:** 3.6% - **Manufacturing:** 3.6% - **Construction:** 3.2% - **Non-Profit Organization Management:** 3.2% - **Utilities:** 2.8% - **Other:** 41.3% #### Kaseya VSA - **Information Technology and Services:** 36.9% - **Computer & Network Security:** 9.4% - **Computer Networking:** 2.6% - **Primary/Secondary Education:** 2.6% - **Financial Services:** 2.3% - **Consulting:** 1.9% - **Banking:** 1.9% - **Computer Software:** 1.9% - **Construction:** 1.9% - **Accounting:** 1.6% - **Other:** 36.9% --- ## Alternatives ### Alternatives to Automox - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1145 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1095 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1037 reviews) - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) — 4.8/5 stars (274 reviews) - [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews) — 4.8/5 stars (733 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews) - [ManageEngine Patch Manager Plus](https://www.g2.com/products/manageengine-patch-manager-plus/reviews) — 4.5/5 stars (193 reviews) - [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews) ### Alternatives to Kaseya VSA - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1145 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1095 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews) - [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews) --- ## Top Discussions ### Automox No discussions available for this product. ### Kaseya VSA - Title: [What if I'm under contract with another solution?](https://www.g2.com/discussions/what-if-i-m-under-contract-with-another-solution) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We are always willing to work with our customers to assist in moving to our solution, give us a call and let's talk through the details of our existing..." - Title: [Is there a Free Trial available of the Product?](https://www.g2.com/discussions/is-there-a-free-trial-available-of-the-product) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We currently have a totally free 14 day trial of Kaseya VSA if you'd like to give the platform a try. The trial comes with absolutely no obligations, and we..." - Title: [Where is Kaseya located?](https://www.g2.com/discussions/where-is-kaseya-located) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us..." - Title: [Does VSA integrate with any other related providers?](https://www.g2.com/discussions/does-vsa-integrate-with-any-other-related-providers) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their..." - Title: [What does Kaseya do?](https://www.g2.com/discussions/what-does-kaseya-do) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/automox-vs-kaseya-vsa)