# Automox vs Heimdal Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Automox excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Heimdal. Users appreciate its intuitive, cloud-based patch management capabilities, which allow for seamless protection of endpoints regardless of location.
- **According to verified reviews** , Automox's user interface is frequently praised for its simplicity and ease of use. Reviewers highlight how it enhances visibility and reporting of device health, making it a preferred choice for managing a large number of devices efficiently.
- **Users say** that Heimdal provides reliable security solutions, with many noting the platform's robust features and 24/7 support from knowledgeable technicians. This level of support is a strong point for Heimdal, making it a solid option for organizations that prioritize assistance and guidance.
- **Reviewers mention** that Automox's implementation process is quick and straightforward, with many users appreciating the intuitive onboarding wizard that simplifies setup. This contrasts with Heimdal, where some users found the setup process to be less user-friendly.
- **G2 reviewers highlight** that while Heimdal offers a clean and straightforward user interface, it may not match the comprehensive management capabilities of Automox. Users appreciate Heimdal's auto-updating feature for basic applications, but some feel it lacks the depth of functionality found in Automox.
- **According to recent feedback** , Automox is recognized for its centralized approach to device management, allowing users to set policies for Windows updates and third-party applications. This level of control is a significant advantage for users looking to maintain their endpoint security effectively.



| | Automox | Heimdal | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 282 | 63 | 
| **Largest Market Segment** | Mid-Market (69.8% of reviews) | Mid-Market (59.7% of reviews) | 
| **Entry Level Price** | $1.00 1 Device Per Month | No pricing available | 

---
## Top Pros & Cons

### Automox

Pros:
- Patch Management (95 reviews)
- Automation (71 reviews)

Cons:
- Access Issues (17 reviews)
- Needs Improvement (15 reviews)

### Heimdal

Pros:
- Product Quality (2 reviews)
- Reliability (2 reviews)

Cons:
- Complex Interface (2 reviews)
- Not User-Friendly (2 reviews)

---
## Ratings Comparison
| Rating | Automox | Heimdal | 
|---|---|---|
  | **Meets Requirements** | 8.8 (255 reviews) | 8.8 (52 reviews) | 
  | **Ease of Use** | 8.9 (258 reviews) | 8.7 (52 reviews) | 
  | **Ease of Setup** | 9.0 (244 reviews) | 8.2 (42 reviews) | 
  | **Ease of Admin** | 8.8 (232 reviews) | 8.3 (29 reviews) | 
  | **Quality of Support** | 8.7 (229 reviews) | 9.5 (51 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (218 reviews) | 9.4 (29 reviews) | 
  | **Product Direction (% positive)** | 9.4 (253 reviews) | 7.6 (44 reviews) | 

---
## Pricing

### Automox

#### Entry-Level Pricing

Plan: PatchOS

Price: $1.00 1 Device Per Month

Description: Easy cloud-based patching for Windows, macOS, and Linux


Key Features:
- Windows, macOS, and Linux OS patch automation

[Browse all 3 editions](https://www.g2.com/products/automox/pricing)

#### Free Trial

Yes

### Heimdal

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Unified Threat Management (UTM)

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | N/A | N/A |

#### Security - Unified Threat Management

| Feature | Automox | Heimdal | 
|---|---|---|
| **Antivirus** | Not enough data | Not enough data | 
| **Whitelists** | Not enough data | Not enough data | 
| **Antispam Filtering** | Not enough data | Not enough data | 
| **Content Filtering** | Not enough data | Not enough data | 
| **Web Filtering** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 

#### Administration

| Feature | Automox | Heimdal | 
|---|---|---|
| **Reports & Analytics** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | N/A | N/A |

#### Scope

| Feature | Automox | Heimdal | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | Not enough data | 
| **Multi-OS Support** | Not enough data | Not enough data | 

#### Security

| Feature | Automox | Heimdal | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | 
| **Remote Wiping** | Not enough data | Not enough data | 

#### Management

| Feature | Automox | Heimdal | 
|---|---|---|
| **Device Enrollment** | Not enough data | Not enough data | 
| **Device Configuration** | Not enough data | Not enough data | 
| **Device Compliance** | Not enough data | Not enough data | 
| **Usage Information** | Not enough data | Not enough data | 
| **Data Separation** | Not enough data | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Automox | Heimdal | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | 9.5/10 | 9 |

#### Administration

| Feature | Automox | Heimdal | 
|---|---|---|
| **Policy, User, and Role Management** | Not enough data | 9.2 (6 reviews) | 
| **Approval Workflows** | Not enough data | Not enough data | 
| **Automated Provisioning** | Not enough data | Not enough data | 
| **Bulk Changes** | Not enough data | Not enough data | 
| **Centralized Management** | Not enough data | 9.3 (7 reviews) | 
| **Self-Service Access Requests** | Not enough data | Not enough data | 

#### Functionality

| Feature | Automox | Heimdal | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Single Sign-On** | Not enough data | Not enough data | 
| **BYOD support** | Not enough data | Not enough data | 
| **Password Vault** | Not enough data | Feature Not Available | 
| **Centralized management** | Not enough data | 9.3 (7 reviews) | 
| **Role-based security** | Not enough data | 9.7 (6 reviews) | 
| **Live notifications** | Not enough data | Not enough data | 
| **Live session recording & playback** | Not enough data | Not enough data | 
| **Hide passwords** | Not enough data | Feature Not Available | 
| **Temporary, time-limited privilege** | Not enough data | 9.7 (5 reviews) | 

#### Monitoring

| Feature | Automox | Heimdal | 
|---|---|---|
| **Audit Logging** | Not enough data | Not enough data | 
| **Activity Logging** | Not enough data | 9.2 (8 reviews) | 
| **Anomaly Detection** | Not enough data | 10.0 (6 reviews) | 

#### Reporting

| Feature | Automox | Heimdal | 
|---|---|---|
| **Audit log** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | 9.4 (6 reviews) | 

### Endpoint Protection Platforms

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | N/A | N/A |

#### Administration

| Feature | Automox | Heimdal | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **Device Control** | Not enough data | Not enough data | 

#### Functionality

| Feature | Automox | Heimdal | 
|---|---|---|
| **System Isolation** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Analysis

| Feature | Automox | Heimdal | 
|---|---|---|
| **Automated Remediation** | Not enough data | Not enough data | 
| **Incident Reports** | Not enough data | Not enough data | 
| **Behavioral Analysis** | Not enough data | Not enough data | 

### Network Detection and Response (NDR)

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | N/A | N/A |

#### Analysis

| Feature | Automox | Heimdal | 
|---|---|---|
| **Incident Reporting** | Not enough data | Not enough data | 
| **Network Visibility** | Not enough data | Not enough data | 
| **Metadata Enrichment** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 

#### Response

| Feature | Automox | Heimdal | 
|---|---|---|
| **Incident Alerts** | Not enough data | Not enough data | 
| **Response Orchestration** | Not enough data | Not enough data | 
| **Response Automation** | Not enough data | Not enough data | 

#### Detection

| Feature | Automox | Heimdal | 
|---|---|---|
| **Multi-Network Monitoring** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 

#### Services - Network Detection and Response (NDR)

| Feature | Automox | Heimdal | 
|---|---|---|
| **Managed Services** | Not enough data | Not enough data | 

### Extended Detection and Response (XDR) Platforms

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | N/A | N/A |

#### Detection & Response

| Feature | Automox | Heimdal | 
|---|---|---|
| **Response Automation** | Not enough data | Not enough data | 
| **Threat Hunting** | Not enough data | Not enough data | 
| **Rule-Based Detection** | Not enough data | Not enough data | 
| **Real-Time Detection** | Not enough data | Not enough data | 

#### Management

| Feature | Automox | Heimdal | 
|---|---|---|
| **Extensibility** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 
| **Unified Visibility** | Not enough data | Not enough data | 

#### Analytics

| Feature | Automox | Heimdal | 
|---|---|---|
| **Threat Intelligence** | Not enough data | Not enough data | 
| **Artificial Intelligence & Machine Learning** | Not enough data | Not enough data | 
| **Data Collection** | Not enough data | Not enough data | 

#### Agentic AI - Extended Detection and Response (XDR) Platforms

| Feature | Automox | Heimdal | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Services - Extended Detection and Response (XDR)

| Feature | Automox | Heimdal | 
|---|---|---|
| **Managed Services** | Not enough data | Not enough data | 

### Attack Surface Management

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | N/A | N/A |

#### Asset Management

| Feature | Automox | Heimdal | 
|---|---|---|
| **Asset Discovery** | Not enough data | Not enough data | 
| **Shadow IT Detection** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Automox | Heimdal | 
|---|---|---|
| **Gap Analysis** | Not enough data | Not enough data | 
| **Vulnerability Intelligence** | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | 
| **Continuous Monitoring** | Not enough data | Not enough data | 

#### Risk Management

| Feature | Automox | Heimdal | 
|---|---|---|
| **Risk-Prioritization** | Not enough data | Not enough data | 
| **Reconnaissance** | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | 
| **Threat Intelligence** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Automox | Heimdal | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Identity Threat Detection and Response (ITDR)

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | N/A | N/A |

#### Monitoring

| Feature | Automox | Heimdal | 
|---|---|---|
| **Investigate** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Misconfigurations** | Not enough data | Not enough data | 
| **Integrate** | Not enough data | Not enough data | 
| **Visability** | Not enough data | Not enough data | 

#### Remediation

| Feature | Automox | Heimdal | 
|---|---|---|
| **Remediation** | Not enough data | Not enough data | 
| **Audit** | Not enough data | Not enough data | 

### Managed Detection and Response (MDR)

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | 10.0/10 | 12 |

#### Platform Features

| Feature | Automox | Heimdal | 
|---|---|---|
| **24/7 support** | Not enough data | 10.0 (9 reviews) | 
| **Proactive report alerts** | Not enough data | Not enough data | 
| **Application  control** | Not enough data | Not enough data | 
| **Proactive threat hunting** | Not enough data | Not enough data | 
| **Rapid response time** | Not enough data | 10.0 (6 reviews) | 
| **Customizeable reports** | Not enough data | Not enough data | 
| **Managed Services** | Not enough data | Not enough data | 

#### Automation Capabilities

| Feature | Automox | Heimdal | 
|---|---|---|
| **Automated remediation** | Not enough data | Not enough data | 
| **Automated investigation** | Not enough data | Not enough data | 
| **AI Agents** | Not enough data | Not enough data | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | N/A | N/A |

#### Generative AI

| Feature | Automox | Heimdal | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### Email Anti-spam

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | N/A | N/A |

#### Agentic AI - Email Anti-spam Features

| Feature | Automox | Heimdal | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Mobile Application Management

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | N/A | N/A |

#### Agentic AI - Mobile Application Management

| Feature | Automox | Heimdal | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | Automox | Heimdal | 
|---|---|---|
| **Behavioral Analysis** | 8.8 (7 reviews) | Not enough data | 
| **Adaptive** | 8.9 (6 reviews) | Not enough data | 
| **Predictive** | 8.8 (7 reviews) | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | Automox | Heimdal | 
|---|---|---|
| **Patch Management** | 9.7 (10 reviews) | Not enough data | 
| **Oversees** | 9.3 (5 reviews) | Not enough data | 
| **Self-Healing** | 9.3 (5 reviews) | Not enough data | 
| **Centralized Dashboard** | 9.6 (8 reviews) | Not enough data | 

### Endpoint Detection & Response (EDR)

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | N/A | N/A |

#### Services - Endpoint Detection & Response (EDR) 

| Feature | Automox | Heimdal | 
|---|---|---|
| **Managed Services** | Not enough data | Not enough data | 

### Cloud Security

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | N/A | N/A |

#### Cloud Visibility

| Feature | Automox | Heimdal | 
|---|---|---|
| **Data Discovery** | Not enough data | Not enough data | 
| **Cloud Registry** | Not enough data | Not enough data | 
| **Cloud Gap Analytics** | Not enough data | Not enough data | 

#### Security

| Feature | Automox | Heimdal | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 

#### Identity

| Feature | Automox | Heimdal | 
|---|---|---|
| **SSO** | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | 

### Encryption

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | N/A | N/A |

#### Encryption

| Feature | Automox | Heimdal | 
|---|---|---|
| **Email Encryption** | Not enough data | Not enough data | 
| **Messaging Encryption** | Not enough data | Not enough data | 
| **File Transfer Encryption** | Not enough data | Not enough data | 
| **Data Encryption** | Not enough data | Not enough data | 
| **Document Encryption** | Not enough data | Feature Not Available | 
| **Full-Disk Encryption** | Not enough data | Not enough data | 

#### Compliance

| Feature | Automox | Heimdal | 
|---|---|---|
| **Authentication** | Not enough data | Not enough data | 
| **Policy Enforcement** | Not enough data | Not enough data | 
| **Access Management** | Not enough data | Not enough data | 

#### Management

| Feature | Automox | Heimdal | 
|---|---|---|
| **Backup** | Not enough data | Feature Not Available | 
| **Recovery** | Not enough data | Feature Not Available | 
| **File Management** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | N/A | N/A |

#### System Control

| Feature | Automox | Heimdal | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Automox | Heimdal | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Automox | Heimdal | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Heimdal** | 9.1/10 | 10 |

#### Administration

| Feature | Automox | Heimdal | 
|---|---|---|
| **Usage Information** | Not enough data | 9.2 (6 reviews) | 
| **Integrations** | Not enough data | Not enough data | 
| **Diagnostics** | Not enough data | 9.0 (5 reviews) | 
| **Session Recording** | Not enough data | Not enough data | 
| **Session Transfer** | Not enough data | Not enough data | 
| **Unattended Access** | Not enough data | 8.8 (7 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 

#### Platform

| Feature | Automox | Heimdal | 
|---|---|---|
| **Cross-Platform Access** | Not enough data | Not enough data | 
| **Mobile Device Access** | Not enough data | Not enough data | 
| **Applications Management** | Not enough data | 9.3 (7 reviews) | 
| **Remote Device Control** | Not enough data | 9.1 (9 reviews) | 

#### Security

| Feature | Automox | Heimdal | 
|---|---|---|
| **Remote Wipe** | Not enough data | Not enough data | 
| **Device Management** | Not enough data | Not enough data | 
| **Device Enrollment** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Patch Management Software](https://www.g2.com/categories/patch-management)

**Unique to Automox (1):** [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)

**Unique to Heimdal (15):** [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr), [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr), [Email Anti-spam Software](https://www.g2.com/categories/email-anti-spam), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam), [Antivirus Software](https://www.g2.com/categories/antivirus), [Encryption Software](https://www.g2.com/categories/encryption-software), [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [ Attack Surface Management Software](https://www.g2.com/categories/attack-surface-management), [Identity Threat Detection and Response (ITDR)  Software](https://www.g2.com/categories/identity-threat-detection-and-response-itdr), [Network Detection and Response (NDR) Software](https://www.g2.com/categories/network-detection-and-response-ndr), [Unified Threat Management Software](https://www.g2.com/categories/unified-threat-management-utm), [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem)


---
## Reviewer Demographics

### By Company Size

| Segment | Automox | Heimdal | 
|---|---|---|
| **Small-Business** | 8.4% | 29.0% | 
| **Mid-Market** | 69.8% | 59.7% | 
| **Enterprise** | 21.8% | 11.3% | 

### By Industry

#### Automox

- **Information Technology and Services:** 18.5%
- **Financial Services:** 8.4%
- **Computer & Network Security:** 6.9%
- **Computer Software:** 5.5%
- **Banking:** 3.6%
- **Retail:** 3.6%
- **Non-Profit Organization Management:** 3.3%
- **Construction:** 3.3%
- **Insurance:** 2.9%
- **Utilities:** 2.9%
- **Other:** 41.1%

#### Heimdal

- **Computer & Network Security:** 11.7%
- **Construction:** 8.3%
- **Hospital & Health Care:** 6.7%
- **Oil & Energy:** 5.0%
- **Mechanical or Industrial Engineering:** 5.0%
- **Transportation/Trucking/Railroad:** 3.3%
- **Telecommunications:** 3.3%
- **Government Administration:** 3.3%
- **Higher Education:** 3.3%
- **Primary/Secondary Education:** 3.3%
- **Other:** 46.7%

---
## Alternatives

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---
## Top Discussions

### Automox

No discussions available for this product.

### Heimdal

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/automox-vs-heimdal)