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Compare Automox and Datto RMM 
At a Glance
Market Segments
Mid-Market (69.9% of reviews)
Small-Business (62.7% of reviews)
Entry-Level Pricing
$1.00 1 Device Per Month
No pricing available
Automox
Star Rating
(279)4.5 out of 5
Market Segments
Mid-Market (69.9% of reviews)
Pros & Cons
Entry-Level Pricing
$1.00 1 Device Per Month
Free Trial is available
Browse all 3 pricing plansDatto RMM
Star Rating
(724)4.5 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datto RMM excels in its ability to manage multiple devices across various locations, with users appreciating the feature that allows them to create scripts and deploy them efficiently. This capability is particularly beneficial for businesses with diverse operational sites.
- Users say Automox stands out for its intuitive, cloud-based interface, which simplifies the patch management process. Reviewers highlight how easy it is to set up policies for Windows updates and third-party applications, making it a convenient choice for keeping endpoints up to date.
- According to verified reviews, both products receive high marks for ease of use, but Automox's user interface is frequently praised for its simplicity and clarity, enhancing the overall user experience when managing device health and reporting.
- Reviewers mention that while Datto RMM offers robust administrative capabilities, some users find it slightly less intuitive compared to Automox. This can lead to a steeper learning curve for new users who may be overwhelmed by the extensive features available.
- G2 reviewers highlight that Automox provides a centralized approach to device management, which significantly improves visibility and reporting. Users appreciate this feature as it allows for better oversight of their device estate, a crucial aspect for IT teams managing numerous endpoints.
- Users report that Datto RMM's support quality is reliable, although slightly lower than Automox's. While both products are seen as good partners in business, Automox users have noted a slightly higher satisfaction with the support they receive, which can be a deciding factor for teams needing consistent assistance.
Pricing
Entry-Level Pricing
Automox
PatchOS
$1.00
1 Device Per Month
Easy cloud-based patching for Windows, macOS, and Linux
- Windows, macOS, and Linux OS patch automation
Datto RMM
No pricing availableFree Trial
Automox
Free Trial is available
Datto RMM
Free Trial is available
Ratings
Meets Requirements
8.8
252
8.9
651
Ease of Use
8.9
255
8.9
696
Ease of Setup
9.0
242
8.8
604
Ease of Admin
8.8
231
8.9
501
Quality of Support
8.7
227
8.5
589
Has the product been a good partner in doing business?
9.0
217
9.0
475
Product Direction (% positive)
9.3
250
9.2
649
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.1
545
Not enough data
8.7
33
Not enough data
7.9
30
Monitoring and Management
Not enough data
9.2
544
Not enough data
8.5
534
Not enough data
8.5
531
Not enough data
8.6
535
Not enough data
8.5
30
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.8
30
Service Management
Not enough data
8.8
533
Not enough data
8.2
30
Not enough data
7.2
31
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.0
27
Not enough data
6.8
27
Not enough data
7.4
28
Not enough data
7.0
27
Not enough data
6.7
25
Not enough data
6.7
25
Not enough data
6.7
26
Administration
Not enough data
8.7
474
Not enough data
8.3
476
Not enough data
7.2
457
Not enough data
8.5
467
Not enough data
8.5
462
Not enough data
8.7
470
Maintenance
Not enough data
9.1
472
Not enough data
7.1
446
Communication
Not enough data
8.0
460
Not enough data
6.0
433
Not enough data
5.9
430
Not enough data
6.5
433
Security
Not enough data
7.8
440
Not enough data
8.1
448
Device Support
Not enough data
6.1
438
Not enough data
7.6
447
Not enough data
7.7
447
Performance
Not enough data
8.2
457
Generative AI
Not enough data
7.0
266
Generative AI - Autonomous Endpoint Management
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.4
6
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Automox and Datto RMM are categorized as Patch Management
Unique Categories
Automox is categorized as Autonomous Endpoint Management (AEM)
Datto RMM is categorized as Remote Monitoring & Management (RMM), Remote Support, and Endpoint Management
Reviews
Reviewers' Company Size
Automox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.8%
Financial Services
7.7%
Computer & Network Security
7.0%
Computer Software
5.5%
Retail
3.7%
Other
57.4%
Information Technology and Services
44.2%
Computer & Network Security
23.9%
Computer Networking
2.2%
Manufacturing
2.1%
Hospital & Health Care
2.1%
Other
25.5%
Alternatives
Discussions
Automox has no discussions with answers
What is datto RMM used for?
2 Comments
AW
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
Datto RMM has no more discussions with answers
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