# Automox vs Datto RMM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Datto RMM excels in its ability to manage multiple devices across various locations, with users appreciating the feature that allows them to create scripts and deploy them efficiently. This capability is particularly beneficial for businesses with diverse operational sites.
- **Users say** Automox stands out for its intuitive, cloud-based interface, which simplifies the patch management process. Reviewers highlight how easy it is to set up policies for Windows updates and third-party applications, making it a convenient choice for keeping endpoints up to date.
- **According to verified reviews** , both products receive high marks for ease of use, but Automox's user interface is frequently praised for its simplicity and clarity, enhancing the overall user experience when managing device health and reporting.
- **Reviewers mention** that while Datto RMM offers robust administrative capabilities, some users find it slightly less intuitive compared to Automox. This can lead to a steeper learning curve for new users who may be overwhelmed by the extensive features available.
- **G2 reviewers highlight** that Automox provides a centralized approach to device management, which significantly improves visibility and reporting. Users appreciate this feature as it allows for better oversight of their device estate, a crucial aspect for IT teams managing numerous endpoints.
- **Users report** that Datto RMM's support quality is reliable, although slightly lower than Automox's. While both products are seen as good partners in business, Automox users have noted a slightly higher satisfaction with the support they receive, which can be a deciding factor for teams needing consistent assistance.



| | Automox | Datto RMM | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 289 | 759 | 
| **Largest Market Segment** | Mid-Market (69.9% of reviews) | Small-Business (62.6% of reviews) | 
| **Entry Level Price** | $1.00 1 Device Per Month | No pricing available | 

---
## Top Pros & Cons

### Automox

Pros:
- Patch Management (95 reviews)
- Automation (71 reviews)

Cons:
- Access Issues (17 reviews)
- Needs Improvement (15 reviews)

### Datto RMM

Pros:
- Ease of Use (85 reviews)
- Automation (58 reviews)

Cons:
- Remote Access Issues (36 reviews)
- Slow Performance (24 reviews)

---
## Ratings Comparison
| Rating | Automox | Datto RMM | 
|---|---|---|
  | **Meets Requirements** | 8.8 (261 reviews) | 8.9 (661 reviews) | 
  | **Ease of Use** | 8.9 (264 reviews) | 8.8 (722 reviews) | 
  | **Ease of Setup** | 9.0 (250 reviews) | 8.7 (631 reviews) | 
  | **Ease of Admin** | 8.8 (232 reviews) | 8.9 (502 reviews) | 
  | **Quality of Support** | 8.8 (235 reviews) | 8.4 (598 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (218 reviews) | 9.0 (475 reviews) | 
  | **Product Direction (% positive)** | 9.4 (259 reviews) | 9.1 (655 reviews) | 

---
## Pricing

### Automox

#### Entry-Level Pricing

Plan: PatchOS

Price: $1.00 1 Device Per Month

Description: Easy cloud-based patching for Windows, macOS, and Linux


Key Features:
- Windows, macOS, and Linux OS patch automation

[Browse all 3 editions](https://www.g2.com/products/automox/pricing)

#### Free Trial

Yes

### Datto RMM

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Datto RMM** | 7.9/10 | 582 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Device Management** | Not enough data | 9.2 (561 reviews) | 
| **Asset Management** | Not enough data | 8.8 (39 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 7.9 (30 reviews) | 

#### Monitoring and Management

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Remote Monitoring** | Not enough data | 9.2 (560 reviews) | 
| **Asset Tracking** | Not enough data | 8.5 (533 reviews) | 
| **Application Deployment** | Not enough data | 8.5 (539 reviews) | 
| **Patch Management** | Not enough data | 8.6 (554 reviews) | 
| **Asset Tracking** | Not enough data | 8.5 (30 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.7 (38 reviews) | 

#### Service Management

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Remote Access** | Not enough data | 8.8 (555 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | 8.7 (40 reviews) | 
| **Ticketing** | Not enough data | 7.3 (33 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (30 reviews) | 
| **Multi-step Planning** | Not enough data | 6.9 (28 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (32 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (27 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (25 reviews) | 
| **Proactive Assistance** | Not enough data | 6.7 (25 reviews) | 
| **Decision Making** | Not enough data | 6.7 (26 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Datto RMM** | 7.7/10 | 484 |

#### Administration

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Screen Sharing** | Not enough data | 8.7 (474 reviews) | 
| **File Sharing** | Not enough data | 8.3 (476 reviews) | 
| **Session Recording** | Not enough data | 7.2 (455 reviews) | 
| **Unattended Remote Access** | Not enough data | 8.5 (467 reviews) | 
| **Multi - Session Handling** | Not enough data | 8.5 (461 reviews) | 
| **Multi-Monitor Support** | Not enough data | 8.6 (469 reviews) | 

#### Maintenance

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Remote Reboot** | Not enough data | 9.1 (473 reviews) | 
| **Remote Printing** | Not enough data | 7.1 (444 reviews) | 

#### Communication 

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Text Chat** | Not enough data | 8.0 (460 reviews) | 
| **VoIP** | Not enough data | 6.0 (431 reviews) | 
| **Video Conference Call** | Not enough data | 5.9 (428 reviews) | 
| **Screen Annotations** | Not enough data | 6.6 (431 reviews) | 

#### Security

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Data Encryption** | Not enough data | 7.8 (439 reviews) | 
| **Compliance** | Not enough data | 8.1 (447 reviews) | 

#### Device Support

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Mobile Device Access** | Not enough data | 6.1 (437 reviews) | 
| **Multi-Platform Support** | Not enough data | 7.6 (447 reviews) | 
| **Cross-Platform** | Not enough data | 7.7 (447 reviews) | 

#### Performance

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (458 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Datto RMM** | 7.0/10 | 265 |

#### Generative AI

| Feature | Automox | Datto RMM | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.0 (264 reviews) | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **Automox** | 9.8/10 | 16 |
| **Datto RMM** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Behavioral Analysis** | 9.0 (8 reviews) | Not enough data | 
| **Adaptive** | 9.0 (7 reviews) | Not enough data | 
| **Predictive** | 8.8 (7 reviews) | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Patch Management** | 9.6 (16 reviews) | Not enough data | 
| **Oversees** | 9.7 (10 reviews) | Not enough data | 
| **Self-Healing** | 9.0 (7 reviews) | Not enough data | 
| **Centralized Dashboard** | 9.7 (12 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Automox** | N/A | N/A |
| **Datto RMM** | N/A | N/A |

#### System Control

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Automox | Datto RMM | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Patch Management Software](https://www.g2.com/categories/patch-management)

**Unique to Automox (1):** [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)

**Unique to Datto RMM (3):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Automox | Datto RMM | 
|---|---|---|
| **Small-Business** | 8.2% | 62.6% | 
| **Mid-Market** | 69.9% | 33.6% | 
| **Enterprise** | 22.0% | 3.9% | 

### By Industry

#### Automox

- **Information Technology and Services:** 18.1%
- **Financial Services:** 8.2%
- **Computer & Network Security:** 6.8%
- **Computer Software:** 5.3%
- **Banking:** 3.9%
- **Retail:** 3.6%
- **Manufacturing:** 3.6%
- **Construction:** 3.2%
- **Non-Profit Organization Management:** 3.2%
- **Utilities:** 2.8%
- **Other:** 41.3%

#### Datto RMM

- **Information Technology and Services:** 45.2%
- **Computer & Network Security:** 23.3%
- **Computer Networking:** 2.2%
- **Manufacturing:** 2.0%
- **Hospital & Health Care:** 2.0%
- **Financial Services:** 1.8%
- **Consulting:** 1.6%
- **Accounting:** 1.5%
- **Construction:** 1.5%
- **Computer Software:** 1.2%
- **Other:** 17.7%

---
## Alternatives

### Alternatives to Automox

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1143 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1093 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1038 reviews)
- [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) — 4.8/5 stars (274 reviews)
- [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews) — 4.8/5 stars (733 reviews)
- [ManageEngine Patch Manager Plus](https://www.g2.com/products/manageengine-patch-manager-plus/reviews) — 4.5/5 stars (194 reviews)
- [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3958 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)

### Alternatives to Datto RMM

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3958 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1143 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1093 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1038 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)

---
## Top Discussions

### Automox

No discussions available for this product.

### Datto RMM

- Title: [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) — 2 comments
  > **Top comment:** "Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to..."
- Title: [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) — 2 comments
  > **Top comment:** "datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/automox-vs-datto-rmm)