Compare Automation Anywhere Agentic Process Automation and Pega Platform 
At a Glance
Market Segments
Enterprise (56.3% of reviews)
Enterprise (66.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Automation Anywhere Agentic Process Automation
Star Rating
(5,558)4.5 out of 5
Market Segments
Enterprise (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Automation Anywhere Agentic Process AutomationPega Platform
Star Rating
(276)4.2 out of 5
Market Segments
Enterprise (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Pega PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Automation Anywhere excels in user-friendliness, with its cloud-native platform and drag-and-drop interface making it easy for users to build bots without extensive technical skills. In contrast, while Pega Platform offers a robust set of features, some users find it less intuitive for everyday tasks.
- Users say that Automation Anywhere's ability to automate repetitive tasks significantly enhances productivity, allowing them to save time on daily workflows. Pega Platform, while powerful, has received feedback indicating that it can be more complex to navigate for similar automation tasks.
- Reviewers mention that Pega Platform shines in its integration capabilities, allowing users to easily connect with various systems and utilize APIs effectively. This is particularly beneficial for businesses looking to streamline their CRM and ERP systems, whereas Automation Anywhere, while effective, may not offer the same level of integration flexibility.
- According to verified reviews, Automation Anywhere has a higher overall satisfaction score, reflecting its strong market presence and user approval. Pega Platform, while still respected, has a lower score, indicating that users may have more mixed experiences with its features and support.
- Users highlight that Pega Platform's collaboration features are particularly strong, enabling teams to work together effectively on projects. However, Automation Anywhere's support and community resources are often praised for being more accessible and responsive, which can be crucial for users needing assistance.
- G2 reviewers note that both platforms have their strengths in automation capabilities, but Automation Anywhere's focus on AI-driven features, like IQ Bot for handling unstructured data, gives it an edge in modern automation needs. Pega Platform, while offering solid automation tools, may not match the advanced AI functionalities that some users are looking for.
Pricing
Entry-Level Pricing
Automation Anywhere Agentic Process Automation
No pricing availablePega Platform
No pricing availableFree Trial
Automation Anywhere Agentic Process Automation
Free Trial is available
Pega Platform
Free Trial is available
Ratings
Meets Requirements
8.8
3,577
8.4
160
Ease of Use
8.9
3,592
8.3
161
Ease of Setup
8.3
1,471
8.0
105
Ease of Admin
8.4
1,419
8.1
99
Quality of Support
8.7
3,440
8.2
152
Has the product been a good partner in doing business?
8.7
1,390
8.3
93
Product Direction (% positive)
9.1
3,507
8.0
159
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Tools - Warranty Management
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
9.5
7
Customer Insights
Not enough data
9.3
7
Not enough data
9.7
6
Software Integrations
Not enough data
9.4
8
Not enough data
9.7
6
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.2
10
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
9.1
11
|
Verified
Automation
Not enough data
8.8
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.3
12
|
Verified
Development
Not enough data
8.3
8
Not enough data
8.9
12
|
Verified
Not enough data
8.9
6
Not enough data
8.6
11
|
Verified
Automation Building
8.7
2576
|
Verified
8.5
16
|
Verified
8.7
2607
|
Verified
8.8
18
|
Verified
8.5
2499
|
Verified
8.7
19
|
Verified
8.6
2567
|
Verified
8.9
16
|
Verified
8.6
2490
|
Verified
9.2
14
|
Verified
9.1
994
|
Verified
8.2
10
|
Verified
Bot Management & Execution
8.9
2557
|
Verified
9.0
14
|
Verified
8.7
2534
|
Verified
9.1
15
|
Verified
8.6
2486
|
Verified
8.6
14
|
Verified
8.7
2389
|
Verified
8.7
15
|
Verified
9.1
969
|
Verified
8.8
10
|
Verified
9.0
969
|
Verified
8.2
10
|
Verified
Intelligent Automation
8.6
961
|
Verified
9.2
6
8.5
902
|
Verified
8.5
8
|
Verified
8.6
862
|
Verified
8.8
8
|
Verified
Agentic AI - Robotic Process Automation (RPA)
9.0
21
Not enough data
8.7
21
Not enough data
8.7
21
Not enough data
8.8
20
Not enough data
9.0
20
Not enough data
8.8
20
Not enough data
8.8
21
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Office 365 Management
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Infrastructure Provision
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Platform Basics
Not enough data
9.1
9
|
Verified
Not enough data
8.7
10
|
Verified
Platform Data
Not enough data
8.1
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.0
10
Platform Additional Functionality
Not enough data
8.5
8
Not enough data
9.2
10
|
Verified
Not enough data
8.8
10
|
Verified
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
8.5
12
Not enough data
8.6
13
|
Verified
Not enough data
8.1
12
|
Verified
Forms
Not enough data
7.8
12
|
Verified
Not enough data
7.8
12
|
Verified
Not enough data
8.0
11
Automation
Not enough data
8.9
12
Not enough data
8.8
13
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.1
9
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
9.3
80
Not enough data
9.3
79
Not enough data
9.2
79
Not enough data
9.2
79
Not enough data
Process Analysis
9.4
79
Not enough data
9.2
79
Not enough data
9.4
79
Not enough data
Automation
9.4
79
Not enough data
9.2
78
Not enough data
Generative AI
8.6
24
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
8.3
8
Not enough data
7.8
10
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
8.0
9
Platform
9.3
23
Not enough data
8.6
22
Not enough data
9.6
23
Not enough data
9.3
23
Not enough data
9.3
23
Not enough data
9.2
23
Not enough data
9.1
23
Not enough data
Generative AI
8.3
7
Not enough data
Workforce Management
9.1
23
Not enough data
9.3
23
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.3
23
Not enough data
9.6
23
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
9.2
10
Not enough data
9.0
8
On the Job
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
9.4
9
Not enough data
8.9
9
After the Job
Not enough data
9.2
11
Not enough data
9.5
11
Not enough data
9.6
9
Not enough data
9.4
9
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
9.2
6
Not enough data
8.5
77
Not enough data
8.3
5
Not enough data
8.3
7
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
9.0
7
Customization
Not enough data
8.4
76
Not enough data
8.6
82
Not enough data
8.4
73
Not enough data
8.3
68
Not enough data
9.3
5
Collaboration
Not enough data
8.5
69
Not enough data
8.3
69
Not enough data
8.5
77
Not enough data
9.7
5
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.0
7
Data Capture
8.7
57
Not enough data
8.5
57
Not enough data
Data Extraction
8.7
57
Not enough data
8.5
57
Not enough data
Data Validation
8.8
56
Not enough data
Workflow Automation
8.5
56
Not enough data
8.7
56
Not enough data
Document Management
8.7
56
Not enough data
8.5
57
Not enough data
Machine Learning
8.2
54
Not enough data
Natural Language Processing
8.1
54
Not enough data
Semantic Analysis
8.4
54
Not enough data
Data Integration
8.6
54
Not enough data
Security
8.7
55
Not enough data
8.8
56
Not enough data
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - Machine Learning
Not enough data
Not enough data
Learning - Machine Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
9.4
8
Not enough data
9.4
9
Not enough data
Integrations & Connectivity
9.2
8
Not enough data
8.3
9
Not enough data
Automation Execution & Intelligence
9.4
8
Not enough data
8.7
10
Not enough data
Development & Customization
9.4
9
Not enough data
8.9
9
Not enough data
Governance & Security
9.1
9
Not enough data
9.6
9
Not enough data
Reporting & Analytics
8.5
9
Not enough data
9.4
9
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
8.6
7
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
8.1
21
8.3
49
|
Verified
8.8
21
8.0
49
|
Verified
8.3
21
8.8
48
|
Verified
8.7
21
8.7
47
|
Verified
8.3
21
9.1
47
|
Verified
Data Control
8.5
21
8.4
44
|
Verified
8.2
21
8.2
47
|
Verified
8.5
21
8.9
45
|
Verified
Publishing
8.2
21
8.7
50
|
Verified
8.7
21
8.3
48
|
Verified
8.0
21
8.6
50
|
Verified
Agentic AI - Low-Code Development Platforms
8.7
10
Not enough data
9.6
9
Not enough data
8.7
9
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Automation Anywhere Agentic Process Automation and Pega Platform are categorized as Robotic Process Automation (RPA), Business Automation Platforms (BAPs), Low-Code Development Platforms, and Process Mining
Unique Categories
Automation Anywhere Agentic Process Automation is categorized as AI Agent Builders, AI Orchestration, Digital Employee Experience (DEX) Management, Infrastructure as a Service (IaaS), IT Service Management (ITSM) Tools, Machine Learning, Master Data Management (MDM), Observability Software, Microsoft 365 Management Tools, Knowledge Base, Intelligent Document Processing (IDP), SAP Store, and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
Automation Anywhere Agentic Process Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pega Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
29.4%
Computer Software
10.6%
Financial Services
6.5%
Banking
4.6%
Telecommunications
4.4%
Other
44.5%
Information Technology and Services
21.0%
Financial Services
12.3%
Banking
11.8%
Computer Software
10.8%
Insurance
8.2%
Other
35.9%
Alternatives
Discussions
Is there a convenient way for bots to read scanned PDF files?
10 Comments
NR
Yes Its perfect tool for implementation.Read more
What is Automation Anywhere RPA?
5 Comments
LG
Automation Anywhere is an enterprise-grade RPA platform which enables large enterprise organizations, small-medium businesses, or individuals, to quickly...Read more
Which is the best way to make config file?
5 Comments
JK
Our company uses an XML file with our 3 environments listed, then having any additional values listed below. This is stored on our network location and read...Read more
What is Pega Platform used for?
1 Comment
AN
Its a low code platform where all the things comes with pre defined code which makes us to build the application faster and smoother and moreover its a low...Read more
What is PEGA platform?
1 Comment
AV
An integrated platform that provides low code implementation of predominantly workflow based process automations.
Read more
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