Compare Automate® and Pega Platform 
Featured Products
At a Glance
Market Segments
Mid-Market (53.7% of reviews)
Enterprise (67.0% of reviews)
Entry-Level Pricing
Free Trial Per Year
No pricing available
Automate®
Star Rating
(158)4.5 out of 5
Market Segments
Mid-Market (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Year
Free Trial is available
Learn more about Automate®Pega Platform
Star Rating
(278)4.2 out of 5
Market Segments
Enterprise (67.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Pega PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Automate® excels in user-friendliness, with many users appreciating its drag-and-drop functionality that simplifies the process of setting up and managing workflows. In contrast, Pega Platform is described as more complex, with some users finding it burdensome and less tolerant of deviations from established processes.
- Users say that Automate® offers a quicker implementation experience, allowing for rapid deployment of processes. Reviewers highlight how easy it is to create and deploy workflows, which significantly reduces manual work. Pega Platform, while powerful, is noted for its steeper learning curve and may require more time to fully leverage its capabilities.
- According to verified reviews, Automate® has a higher overall satisfaction rating, reflecting its ability to meet user needs effectively. Users appreciate the straightforward interface that allows even those without programming experience to automate tasks easily, whereas Pega Platform users mention challenges in matching specific workflow requirements.
- Reviewers mention that Pega Platform shines in its ability to integrate with existing systems, allowing users to create complex business data rules and interfaces without needing extensive developer support. However, this complexity can also lead to a perception of it being less agile for quick prototyping compared to Automate®.
- Users highlight that Automate® provides a more flexible approach to automation, allowing for both simple and multi-task workflows without the need for extensive coding. In contrast, Pega Platform's robust features, while powerful, can feel overwhelming and less adaptable for users looking for straightforward solutions.
- G2 reviewers report that both platforms offer strong support, but Automate® edges out with a slightly higher quality of support rating. Users appreciate the responsiveness and helpfulness of Automate®'s support team, while Pega Platform users have noted that while support is good, it can sometimes be less accessible due to the platform's complexity.
Pricing
Entry-Level Pricing
Automate®
Free Trial
Free Trial
Per Year
Automate is a top-rated, easy-to-use RPA software solution that transforms virtually any business or IT process. Try a 30-day trial of Automate today.
- API Integration Kit
- UI Automation
- Native Actions
Pega Platform
No pricing availableFree Trial
Automate®
Free Trial is available
Pega Platform
Free Trial is available
Ratings
Meets Requirements
8.9
126
8.4
161
Ease of Use
8.8
126
8.3
163
Ease of Setup
8.7
107
8.0
107
Ease of Admin
8.9
85
8.1
99
Quality of Support
8.5
121
8.2
153
Has the product been a good partner in doing business?
9.0
81
8.3
93
Product Direction (% positive)
8.2
125
8.0
161
Features by Category
User Tools - Warranty Management
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
9.5
7
Customer Insights
Not enough data
9.3
7
Not enough data
9.7
6
Software Integrations
Not enough data
9.4
8
Not enough data
9.7
6
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.2
10
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
9.1
11
|
Verified
Automation
Not enough data
8.8
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.3
12
|
Verified
Development
Not enough data
8.3
8
Not enough data
8.9
12
|
Verified
Not enough data
8.9
6
Not enough data
8.6
11
|
Verified
Automation Building
8.6
87
|
Verified
8.5
16
|
Verified
8.3
64
8.8
18
|
Verified
7.6
77
|
Verified
8.7
19
|
Verified
8.9
87
|
Verified
8.9
16
|
Verified
8.2
77
|
Verified
9.2
14
|
Verified
8.7
67
|
Verified
8.2
10
|
Verified
Bot Management & Execution
9.0
77
|
Verified
9.0
14
|
Verified
8.7
73
|
Verified
9.1
15
|
Verified
9.3
85
|
Verified
8.6
14
|
Verified
7.4
64
|
Verified
8.7
15
|
Verified
8.3
70
|
Verified
8.8
10
|
Verified
8.6
79
|
Verified
8.2
10
|
Verified
Intelligent Automation
7.3
60
|
Verified
9.2
6
6.7
44
8.5
8
|
Verified
Feature Not Available
8.8
8
|
Verified
Agentic AI - Robotic Process Automation (RPA)
7.3
8
Not enough data
7.5
8
Not enough data
8.1
9
Not enough data
7.1
8
Not enough data
6.9
8
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
Platform Basics
Not enough data
9.1
9
|
Verified
Not enough data
8.7
10
|
Verified
Platform Data
Not enough data
8.1
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.0
10
Platform Additional Functionality
Not enough data
8.5
8
Not enough data
9.2
10
|
Verified
Not enough data
8.8
10
|
Verified
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
8.5
12
Not enough data
8.6
13
|
Verified
Not enough data
8.1
12
|
Verified
Forms
Not enough data
7.8
12
|
Verified
Not enough data
7.8
12
|
Verified
Not enough data
8.0
11
Automation
Not enough data
8.9
12
Not enough data
8.8
13
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.1
9
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
8.3
8
Not enough data
7.8
10
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
8.0
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
9.2
10
Not enough data
9.0
8
On the Job
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
9.4
9
Not enough data
8.9
9
After the Job
Not enough data
9.2
11
Not enough data
9.5
11
Not enough data
9.6
9
Not enough data
9.4
9
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
9.2
6
Not enough data
8.5
77
Not enough data
8.3
5
Not enough data
8.3
7
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
9.0
7
Customization
Not enough data
8.4
77
Not enough data
8.6
83
Not enough data
8.4
73
Not enough data
8.3
68
Not enough data
9.3
5
Collaboration
Not enough data
8.5
69
Not enough data
8.3
69
Not enough data
8.5
77
Not enough data
9.7
5
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.0
7
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
Not enough data
8.3
49
|
Verified
Not enough data
8.0
49
|
Verified
Not enough data
8.8
48
|
Verified
Not enough data
8.7
47
|
Verified
Not enough data
9.2
49
|
Verified
Data Control
Not enough data
8.4
44
|
Verified
Not enough data
8.2
47
|
Verified
Not enough data
8.9
45
|
Verified
Publishing
Not enough data
8.7
50
|
Verified
Not enough data
8.3
48
|
Verified
Not enough data
8.6
51
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Automate® and Pega Platform are categorized as Robotic Process Automation (RPA)
Unique Categories
Automate® has no unique categories
Pega Platform is categorized as Application Development Platforms, Workflow Management, Warranty Management, Digital Process Automation (DPA), Workplace Innovation Platforms, Process Mining, Customer Journey Analytics, Bot Platforms, Low-Code Development Platforms, Business Process Management, Field Service Management, Business Automation Platforms (BAPs), and Process Orchestration
Reviews
Reviewers' Company Size
Automate®
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pega Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.4%
Financial Services
10.3%
Banking
9.7%
Hospital & Health Care
7.6%
Computer Software
4.8%
Other
55.2%
Information Technology and Services
20.8%
Financial Services
12.2%
Banking
12.2%
Computer Software
10.7%
Insurance
8.1%
Other
36.0%
Alternatives
Discussions
What can be automated using RPA?
1 Comment
EC
Data scraping, online form filling (including payments), now with the new json parser in HelpSystems Automate 11.7, integrating with many different APIs is a...Read more
Why don't you talk about security side of RPA?
1 Comment
NG
not sure about the security side of this product, since i do not have exposer to that side.Read more
Why are you now pushing this survey to your users? Are you deciding to sell or cut-back?
1 Comment
Official Response from Automate®
Hi Arthur,
Thank you for your question and accolades on Automate. We absolutely have zero plans to sell or cut back on Automate! We are seeing tremendous...Read more
What is Pega Platform used for?
1 Comment
AN
Its a low code platform where all the things comes with pre defined code which makes us to build the application faster and smoother and moreover its a low...Read more
What is PEGA platform?
1 Comment
AV
An integrated platform that provides low code implementation of predominantly workflow based process automations.
Read more
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