# Automate® vs IBM Robotic Process Automation (RPA) Comparison
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## AI Generated Summary
- **G2 reviewers report** that Automate® excels in user-friendliness, particularly for those without programming experience. Users appreciate the **drag-and-drop functionality** that simplifies the creation of workflows, making it easy to automate repetitive tasks efficiently.
- **Users say** that IBM Robotic Process Automation (RPA) offers a robust feature set, including the ability to **integrate chatbots** seamlessly. This feature has been highlighted as a standout, allowing teams to respond to customer queries quickly and accurately.
- **According to verified reviews** , Automate® has a quicker implementation process, with users noting how easy it is to set up and manage workflows. This has led to faster deployment of processes, which is a significant advantage for businesses looking to streamline operations.
- **Reviewers mention** that IBM Robotic Process Automation (RPA) provides a more comprehensive support experience, with higher ratings for quality of support. Users have expressed satisfaction with the assistance they receive, which can be crucial for troubleshooting and optimizing automation processes.
- **G2 reviewers highlight** that while both products have intuitive interfaces, IBM RPA's interface is particularly noted for its user-friendliness, enabling both technical and non-technical team members to build and deploy bots quickly. This ease of use has been a key factor in scaling automation efforts.
- **Users report** that Automate® is particularly strong in managing files and organizing data, which helps reduce manual work. This capability is essential for businesses looking to enhance productivity and maintain organization in their workflows.



| | Automate® | IBM Robotic Process Automation (RPA) | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 155 | 286 | 
| **Largest Market Segment** | Mid-Market (53.4% of reviews) | Small-Business (42.6% of reviews) | 
| **Entry Level Price** | Free Trial Per Year | $0.00 USD | 

---
## Top Pros & Cons

### Automate®

Pros:
- Automation (14 reviews)
- Automation Ease (11 reviews)

Cons:
- Slow Performance (9 reviews)
- Complexity (7 reviews)

### IBM Robotic Process Automation (RPA)

Pros:
- Ease of Use (2 reviews)
- Bot Creation (1 reviews)

Cons:
- Difficult Setup (1 reviews)

---
## Ratings Comparison
| Rating | Automate® | IBM Robotic Process Automation (RPA) | 
|---|---|---|
  | **Meets Requirements** | 8.9 (123 reviews) | 9.2 (246 reviews) | 
  | **Ease of Use** | 8.8 (123 reviews) | 9.2 (248 reviews) | 
  | **Ease of Setup** | 8.7 (104 reviews) | 8.6 (69 reviews) | 
  | **Ease of Admin** | 8.9 (85 reviews) | 8.5 (66 reviews) | 
  | **Quality of Support** | 8.4 (118 reviews) | 9.2 (240 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (81 reviews) | 9.0 (67 reviews) | 
  | **Product Direction (% positive)** | 8.2 (122 reviews) | 9.6 (254 reviews) | 

---
## Pricing

### Automate®

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial Per Year

Description: Automate is a top-rated, easy-to-use RPA software solution that transforms virtually any business or IT process. Try a 30-day trial of Automate today.

Key Features:
- API Integration Kit
- UI Automation
- Native Actions

[Learn more about Automate®](https://www.g2.com/products/automate/reviews)

#### Free Trial

Yes

### IBM Robotic Process Automation (RPA)

#### Entry-Level Pricing

Plan: No-cost Trial

Price: $0.00 USD

Description: No-cost 30-day trial to build bots, intelligent virtual agents (IVAs) and dashboards.

Key Features:
- Attended bots - Included
- Unattended bots - Included
-  Studio (build environment)  - Included

[Browse all 3 editions](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Robotic Process Automation (RPA)

| Product | Score | Reviews |
|---|---|---|
| **Automate®** | 7.8/10 | 97 |
| **IBM Robotic Process Automation (RPA)** | 9.0/10 | 266 |

#### Automation Building

| Feature | Automate® | IBM Robotic Process Automation (RPA) | 
|---|---|---|
| **Visual Editor** | 8.6 (84 reviews) ✓ Verified | 9.1 (238 reviews) | 
| **Workflow Recording** | 8.2 (62 reviews) | 8.8 (237 reviews) | 
| **Pre-Built Templates** | 7.5 (75 reviews) ✓ Verified | 8.7 (216 reviews) | 
| **Custom Automation** | 8.8 (84 reviews) ✓ Verified | 9.1 (235 reviews) | 
| **Collaboration** | 8.2 (75 reviews) ✓ Verified | 8.9 (233 reviews) | 
| **Ease of Bot Creation** | 8.6 (64 reviews) ✓ Verified | 9.3 (241 reviews) | 

#### Bot Management & Execution

| Feature | Automate® | IBM Robotic Process Automation (RPA) | 
|---|---|---|
| **Bot Scheduling** | 9.0 (75 reviews) ✓ Verified | 9.1 (242 reviews) | 
| **Attended Automation** | 8.6 (71 reviews) ✓ Verified | 9.1 (233 reviews) | 
| **Unattended Automation** | 9.3 (83 reviews) ✓ Verified | 9.1 (238 reviews) | 
| **Bot Performance Analytics** | 7.3 (62 reviews) ✓ Verified | 8.8 (228 reviews) | 
| **Data and Product Security** | 8.3 (68 reviews) ✓ Verified | 8.9 (237 reviews) | 
| **Scalability** | 8.6 (76 reviews) ✓ Verified | 9.1 (237 reviews) | 

#### Intelligent Automation

| Feature | Automate® | IBM Robotic Process Automation (RPA) | 
|---|---|---|
| **OCR** | 7.2 (58 reviews) ✓ Verified | 8.7 (233 reviews) | 
| **Machine Learning** | 6.5 (42 reviews) | 8.8 (207 reviews) | 
| **NLP** | Feature Not Available | 8.9 (206 reviews) | 

#### Agentic AI - Robotic Process Automation (RPA)

| Feature | Automate® | IBM Robotic Process Automation (RPA) | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 6.7 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.1 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (6 reviews) | Not enough data | 
| **Decision Making** | 6.7 (6 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa)




---
## Reviewer Demographics

### By Company Size

| Segment | Automate® | IBM Robotic Process Automation (RPA) | 
|---|---|---|
| **Small-Business** | 24.7% | 42.6% | 
| **Mid-Market** | 53.4% | 36.4% | 
| **Enterprise** | 21.9% | 21.0% | 

### By Industry

#### Automate®

- **Information Technology and Services:** 12.7%
- **Financial Services:** 10.6%
- **Banking:** 9.9%
- **Hospital & Health Care:** 7.7%
- **Computer Software:** 4.2%
- **Higher Education:** 4.2%
- **Automotive:** 2.8%
- **Insurance:** 2.8%
- **Health, Wellness and Fitness:** 2.8%
- **Retail:** 2.1%
- **Other:** 40.1%

#### IBM Robotic Process Automation (RPA)

- **Information Technology and Services:** 23.5%
- **Telecommunications:** 16.9%
- **Financial Services:** 5.5%
- **Retail:** 4.8%
- **Logistics and Supply Chain:** 4.4%
- **Consumer Services:** 3.7%
- **Banking:** 3.3%
- **Program Development:** 2.6%
- **Marketing and Advertising:** 2.6%
- **Automotive:** 2.2%
- **Other:** 30.5%

---
## Alternatives

### Alternatives to Automate®

- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7582 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5606 reviews)
- [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews)
- [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1094 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (496 reviews)
- [Rocketbot](https://www.g2.com/products/rocketbot/reviews) — 4.6/5 stars (517 reviews)
- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)
- [Aiwozo](https://www.g2.com/products/aiwozo/reviews) — 4.5/5 stars (337 reviews)
- [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2083 reviews)

### Alternatives to IBM Robotic Process Automation (RPA)

- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7582 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5606 reviews)
- [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1094 reviews)
- [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews)
- [Rocketbot](https://www.g2.com/products/rocketbot/reviews) — 4.6/5 stars (517 reviews)
- [Aiwozo](https://www.g2.com/products/aiwozo/reviews) — 4.5/5 stars (337 reviews)
- [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (496 reviews)
- [Apify](https://www.g2.com/products/apify/reviews) — 4.7/5 stars (536 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2083 reviews)

---
## Top Discussions

### Automate®

- Title: [What can be automated using RPA?](https://www.g2.com/discussions/what-can-be-automated-using-rpa) — 1 comment, 1 upvote
  > **Top comment:** "Data scraping, online form filling (including payments), now with the new json parser in HelpSystems Automate 11.7, integrating with many different APIs is a..."
- Title: [Why don't you talk about security side of RPA?](https://www.g2.com/discussions/51650-why-don-t-you-talk-about-security-side-of-rpa) — 1 comment, 1 upvote
  > **Top comment:** "not sure about the security side of this product, since i do not have exposer to that side."
- Title: [Why are you now pushing this survey to your users? Are you deciding to sell or cut-back?](https://www.g2.com/discussions/why-are-you-now-pushing-this-survey-to-your-users-are-you-deciding-to-sell-or-cut-back) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Arthur, 
Thank you for your question and accolades on Automate. We absolutely have zero plans to sell or cut back on Automate! We are seeing tremendous..."
- Title: [How can I learn more about the Automate Platform?](https://www.g2.com/discussions/learn-more) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Check out our website at networkautomation.com for a comprehensive list of AutoMate’s capabilities. For a live demonstration of how to use AutoMate to..."
- Title: [What is the difference between Automate and Automate Enterprise?](https://www.g2.com/discussions/3775-automate-vs-automate-enterprise) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "AutoMate provides all the functionality and flexibility you need to run automated processes on a single machine. However, as automation requirements grow,..."

### IBM Robotic Process Automation (RPA)

- Title: [Is it competitive with  Uipath?](https://www.g2.com/discussions/is-it-competitive-with-uipath) — 1 comment, 1 upvote
  > **Top comment:** "Yes "
- Title: [What are the features of robotic process automation?](https://www.g2.com/discussions/ibm-robotic-process-automation-what-are-the-features-of-robotic-process-automation) — 1 comment
  > **Top comment:** "-Extreme accuracy and uniformity
-Low technical barrier as in no programming skills necessary to configure a bot.
-Compliance : Bots follow regulatory..."
- Title: [How can this technology be integrated with Blockchain?](https://www.g2.com/discussions/como-puede-integrarse-esta-tecnologia-con-blockchain) — 1 comment, 1 upvote
  > **Top comment:** "IBM RPA provides integration with any platform that supports the HTTP protocol. Several platforms provide API integration through HTTP. With IBM RPA, the..."
- Title: [For the creation of AI, as I have not yet had projects with this function, how would this type of real implementation of the tool work?](https://www.g2.com/discussions/para-criacao-de-ia-como-ainda-nao-tive-projetos-com-essa-funcao-como-funcionaria-esse-tipo-de-implementacao-real-da-ferramenta) — 1 comment, 1 upvote
  > **Top comment:** "The IBM RPA deploys two machine learning mechanisms and an integration point:  
- Knowledge Base (KB) is a question-and-answer algorithm that learns from a..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/automate-vs-ibm-robotic-process-automation-rpa)