Compare Automat and Sailthru
 Automat Optimized for quick response |  Sailthru Optimized for quick response | |
| Star Rating | Automat | Sailthru |
| Market Segments | Automat Enterprise (70.6% of reviews) | Sailthru Mid-Market (62.6% of reviews) |
| Entry Level Price | Automat 3 months risk-free AI product advisor + personalization features | Sailthru No pricing information available |
Automat vs Sailthru
When assessing the two solutions, reviewers found Automat easier to use and do business with overall. However, reviewers preferred the ease of set up with Sailthru, along with administration.
- Reviewers felt that Sailthru meets the needs of their business better than Automat.
- When comparing quality of ongoing product support, reviewers felt that Automat is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Automat over Sailthru.
Automat has been an excellent partner in building our brand's first Messenger Bot. Their deep industry experience specialized in beauty helped us jump several steps ahead and streamline the process. They were able to help shape our goals for the experience...
The customer service is second to none. I feel as if my CSM is truly looking out for the best interest of our company and not just looking to onboard us for the money. I love the Sailthru Academy days and plan to attend everyone that I am given the chance...
That I don't have more projects to collaborate with them on.
My biggest complaint is how slow each page is to load. Sometimes it will take up to 30 seconds (or longer!) for drop-down menus to appear, images to reload, previews to load, etc. It's almost frustrating enough to not use Saithru at all.
