# Best Email Tracking Software ## How Many Email Tracking Software Products Does G2 Track? **Total Products under this Category:** 170 ### Category Stats (Jul 2026) - **Average Rating:** 4.46/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** TrulyInbox (+2.59%) - Among all products in this category, TrulyInbox recorded the largest rating increase compared to last month _Last updated: July 27, 2026_ ## How Does G2 Rank Email Tracking Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 117,400+ Authentic Reviews - 170+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Email Tracking Software ![G2 Grid® for Email Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/email-tracking/grids.png?focus%5B%5D=6227&focus%5B%5D=506&focus%5B%5D=19743&focus%5B%5D=1619&focus%5B%5D=166877&focus%5B%5D=577&focus%5B%5D=1174041&focus%5B%5D=3435) Highlighted products: HubSpot Sales Hub, Agentforce Sales (formerly Salesforce Sales Cloud), Apollo.io, Pipedrive, Instantly, GTM Workspace - Powered by ZoomInfo, monday CRM, and Brevo Marketing Platform. Underlying data: [Grid® JSON](https://www.g2.com/categories/email-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=apollo-io&focus%5B%5D=pipedrive&focus%5B%5D=instantly&focus%5B%5D=gtm-workspace-powered-by-zoominfo&focus%5B%5D=monday-crm&focus%5B%5D=brevo-marketing-platform) **Sponsored** ### Apollo.io Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=271&secure%5Bchosen_at%5D=2026-07-30T07%3A13%3A53Z&secure%5Bdisplayable_resource_id%5D=271&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=271&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=19743&secure%5Bresource_id%5D=271&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Femail-tracking&secure%5Btoken%5D=8feff2267b5cebd4dd93d77b5fe183e5eb639940f96a1804f381317a7201581d&secure%5Burl%5D=https%3A%2F%2Fwww.apollo.io%2Fdemo%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3DG2Clicks%26utm_content%3Dtopic%26utm_term%3Demailtracking&secure%5Burl_type%5D=custom_url) ### [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system. Key Capabilities Sales Engagement Tools: Sales Hub provides email tracking, meeting scheduling, document sharing, and communication templates that streamline prospect interactions and eliminate administrative friction in the sales process. AI-Powered Productivity: The platform includes AI features that automate repetitive tasks, suggest next actions based on deal context, and surface relevant customer insights, helping representatives focus on selling rather than administrative work. Unified Customer View: Because all customer data, communication history, and deal information exists within the Smart CRM, sales representatives see complete context without toggling between systems. This includes visibility into marketing interactions, service tickets, and prior sales conversations. Workflow Automation: Sales Hub automates routine sales processes, ensuring consistent execution without manual coordination. Sales Hub vs. Alternatives: Unlike legacy CRM systems functioning primarily as databases requiring extensive customization, Sales Hub includes engagement tools, automation, and AI capabilities as native features rather than add-ons requiring integration. This eliminates the complexity of purchasing separate tools for email tracking, meeting scheduling, document management, and sales analytics. Sales Hub's intuitive interface reduces training time for new team members compared to traditional sales platforms requiring extensive technical knowledge. Teams benefit from fast onboarding, seamless alignment through shared data visibility, and flexible scaling. Who Should Use Sales Hub Sales Hub serves growing sales teams needing to increase productivity without adding headcount, sales representatives requiring complete customer context during buyer conversations, and sales leaders seeking pipeline visibility through unified reporting. The platform scales from small sales teams to enterprise organizations. Outcome Sales Hub helps teams sell smarter, not harder, enabling reps to get richer context and better insights at every step of the buyer journey. **Average Rating:** 4.4/5.0 **Total Reviews:** 13,281 #### How Do G2 Users Rate HubSpot Sales Hub? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10) - **Email Platform Integration:** 8.8/10 (Category avg: 8.6/10) - **Email Categorization:** 8.6/10 (Category avg: 8.5/10) - **Attachment Activity:** 8.7/10 (Category avg: 8.3/10) #### Who Is the Company Behind HubSpot Sales Hub? - **Seller:** [HubSpot](https://www.g2.com/sellers/hubspot) - **Company Website:** hubspot.com - **Year Founded:** 2006 - **HQ Location:** Cambridge, Massachusetts, United States - **Twitter:** @HubSpot 784,270 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7728cdccf3cd40d382e6159b493e5f6534eb2bfad47dc424c39639ed9e0ebf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F68529%2F&secure%5Burl_type%5D=linkedin_company_website) 12,158 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Sales Development Representative - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 60% Small, 35% Medium #### What Do G2 Reviewers Say About HubSpot Sales Hub? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **intuitive interface** of HubSpot Sales Hub, simplifying their workflow with effective tools and integrations. - Users appreciate the **customizability and user-friendly interface** of HubSpot Sales Hub, enhancing their sales processes significantly. - Users appreciate the **comprehensive visibility** of HubSpot Sales Hub, significantly enhancing their sales management and decision-making. - Users value the **centralized lead management** features of HubSpot Sales Hub, enhancing organization and efficiency in sales processes. - Users value the **intuitive interface** of HubSpot Sales Hub, allowing teams to easily navigate and enhance productivity. ##### Cons - Users find the **missing features** of HubSpot Sales Hub, like limited functionality and tagging issues, frustrating. - Users find the **limited features** of HubSpot Sales Hub restrict their experience, especially regarding the dashboard and mobile app. - Users face a **large learning curve** with HubSpot Sales Hub, finding integrations complicated and training necessary for clarity. - Users find the **cost increasingly burdensome** amidst ongoing technical issues and frustrating platform limitations. - Users find HubSpot Sales Hub has **limited customization** , causing frustration with bulk actions and workflow flexibility. #### What Are Recent G2 Reviews of HubSpot Sales Hub? **["Highly Customisable, but Easy to Underutilise Without Training"](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13127671)** **Rating:** 4.5/5.0 stars _— Samuel M._ [Read full review](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13127671) **["User-Friendly, Highly Customizable, and Complete—Covers Everything I Need"](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13170027)** **Rating:** 5.0/5.0 stars _— Genesis A._ [Read full review](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13170027) #### What Are G2 Users Discussing About HubSpot Sales Hub? - [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) - 4 comments - [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) - 5 comments - [What is HubSpot good for?](https://www.g2.com/discussions/what-is-hubspot-good-for) - 2 comments - [How do I use HubSpot for sales?](https://www.g2.com/discussions/how-do-i-use-hubspot-for-sales) - 3 comments - [What can you do with free HubSpot?](https://www.g2.com/discussions/what-can-you-do-with-free-hubspot) - 2 comments ### [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless. Build Pipeline Faster with AI Agents: Sales Agents Sales AI Sales Engagement Sales Programs Buyer Engagement Accelerate Productivity with Automation: Sales Data Sales Analytics Sales Team Productivity Revenue Intelligence Drive Revenue on an Integrated Platform: Revenue Lifecycle Management and CPQ Sales Performance Management Partner Relationship Management **Average Rating:** 4.4/5.0 **Total Reviews:** 24,677 #### How Do G2 Users Rate Agentforce Sales (formerly Salesforce Sales Cloud)? - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10) - **Email Platform Integration:** 8.7/10 (Category avg: 8.6/10) - **Email Categorization:** 8.4/10 (Category avg: 8.5/10) - **Attachment Activity:** 8.3/10 (Category avg: 8.3/10) #### Who Is the Company Behind Agentforce Sales (formerly Salesforce Sales Cloud)? - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** www.salesforce.com - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce 579,511 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website) 83,223 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 46% Medium, 34% Large #### What Do G2 Reviewers Say About Agentforce Sales (formerly Salesforce Sales Cloud)? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **ease of use** of Agentforce Sales, appreciating seamless access to all customer information in one location. - Users value the **feature-rich platform** of Agentforce Sales, enhancing seller efficiency and customer engagement. - Users value the **powerful lead management** features of Agentforce Sales, enhancing customer experience and team collaboration. - Users value the **extensive customization options** of Agentforce Sales, tailoring it to fit unique business needs effortlessly. - Users value the **extensive customizability** of Agentforce Sales, allowing tailored solutions for unique business needs. ##### Cons - Users find the **learning curve steep** , as configuration is time-consuming and report creation can be confusing. - Users find **customization limitations** and complexity frustrating, especially for smaller teams with simpler needs. - Users find the **missing features** in Agentforce Sales hinder their ability to manage complex issues easily. - Users find the **limited features** of Agentforce Sales require time and expertise for effective customization and reporting. - Users find the **pricing model expensive** , which can be prohibitive for smaller companies and those with limited budgets. #### What Are Recent G2 Reviews of Agentforce Sales (formerly Salesforce Sales Cloud)? **["Agentforce Sales Delivers Clear Lead Visibility and Smoother Marketing-to-Sales Handoff"](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13164950)** **Rating:** 4.0/5.0 stars _— Akshara G._ [Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13164950) **["Scalable CRM for Modern Enterprise Sales Teams"](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13141005)** **Rating:** 5.0/5.0 stars _— 岡本 健太 O._ [Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13141005) #### What Are G2 Users Discussing About Agentforce Sales (formerly Salesforce Sales Cloud)? - [What is Salesforce Maps used for?](https://www.g2.com/discussions/salesforce-maps-what-is-salesforce-maps-used-for) - 2 comments - [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) - 7 comments - [What is Salesforce and CRM?](https://www.g2.com/discussions/what-is-salesforce-and-crm) - 3 comments - [What makes high velocity sales more powerful than ever?](https://www.g2.com/discussions/what-makes-high-velocity-sales-more-powerful-than-ever) - 1 comment - [How do I enable Inbox in Salesforce?](https://www.g2.com/discussions/how-do-i-enable-inbox-in-salesforce) - 4 comments ### [Apollo.io](https://www.g2.com/fr/products/apollo-io/reviews) Apollo.io est une plateforme de go-to-market (GTM) alimentée par l'IA qui aide les équipes de revenus à trouver, engager et gérer les acheteurs B2B tout au long du cycle de vente. Apollo.io est l'entreprise derrière la première plateforme GTM entièrement agentique de l'industrie, transformant la manière dont les équipes de revenus exécutent leurs tâches. Allant au-delà de l'automatisation, les agents intelligents d'Apollo génèrent activement des résultats sur l'ensemble de l'entonnoir de vente – de la prospection à la gestion des affaires – le tout en un seul endroit. Fié par des millions d'utilisateurs et des centaines de milliers d'entreprises – y compris Anthropic, Autodesk et Docusign – Apollo rend le go-to-market de classe mondiale simple, intelligent et accessible à tous. Apollo sert les représentants du développement commercial, les cadres de comptes, les leaders des ventes, les opérations de revenus et les équipes marketing dans des organisations B2B de différentes tailles. Les équipes utilisent Apollo pour construire et maintenir des listes de comptes cibles, orchestrer des mouvements sortants et entrants, gérer les opportunités et comprendre quelles activités mènent à un pipeline qualifié et à des revenus clôturés. Les capacités clés incluent : Données et ciblage : Accès à une grande base de données B2B avec des détails sur les entreprises et les contacts, y compris des données firmographiques, technographiques et de signaux d'acheteurs, permettant aux utilisateurs de définir des profils clients idéaux et de créer des segments précis pour la prospection. Prospection et enrichissement : Outils pour rechercher, filtrer et enregistrer des listes de prospects, ainsi que des flux de travail d'enrichissement qui maintiennent à jour les enregistrements de contacts et de comptes dans Apollo et les systèmes connectés tels que le CRM. Engagement des ventes : Séquences multi-étapes et multi-canaux pour les e-mails, les appels et les tâches qui standardisent la manière dont les représentants suivent les prospects, avec des contrôles pour le timing, le throttling et la délivrabilité. Flux de travail agentiques et assistés par l'IA : Agents intelligents et fonctionnalités d'IA qui aident à la recherche de comptes, au scoring des leads, à la génération de messages et aux recommandations de prochaines étapes afin que les représentants puissent prioriser et personnaliser à grande échelle. Gestion des affaires et des activités : Fonctionnalité de type CRM de base pour suivre les opportunités, les étapes, les activités et les notes, offrant aux équipes une vue unique de la santé du pipeline et des performances de vente. En combinant données, engagement et exécution des affaires sur une seule plateforme, Apollo est conçu pour réduire le nombre d'outils déconnectés dans une pile GTM typique et fournir un flux de travail cohérent pour construire un pipeline et gérer des affaires. Cela aide les organisations à améliorer la qualité des données, à augmenter la productivité des vendeurs et à exécuter des programmes de go-to-market plus structurés et mesurables. **Average Rating:** 4.7/5.0 **Total Reviews:** 9,361 #### How Do G2 Users Rate Apollo.io? - **the product a-t-il été un bon partenaire commercial?:** 9.1/10 (Category avg: 9.0/10) - **Intégration de la plate-forme de messagerie:** 8.5/10 (Category avg: 8.6/10) - **Catégorisation des e-mails:** 8.3/10 (Category avg: 8.5/10) - **Activité de pièce jointe:** 8.0/10 (Category avg: 8.3/10) #### Who Is the Company Behind Apollo.io? - **Vendeur:** [Apollo.io](https://www.g2.com/fr/sellers/apollo-io) - **Site Web de l'entreprise:** www.apollo.io - **Année de fondation:** 2015 - **Emplacement du siège social:** San Francisco, CA - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd66144fa663d2dd3c2508a803817bd944c2b55318e4c7961b7f099adc28bac4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapollo-io%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Responsable de compte, Responsable du développement commercial - **Top Industries:** Technologie de l'information et services, Logiciels informatiques - **Company Size:** 67% Small, 29% Medium #### What Do G2 Reviewers Say About Apollo.io? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **facilité d'utilisation** d'Apollo.io, profitant d'une interface simple qui simplifie leur flux de travail. - Les utilisateurs mettent en avant Apollo.io pour sa **génération de leads simplifiée** , améliorant l'accessibilité et l'efficacité dans la prospection commerciale. - Les utilisateurs apprécient la **base de données complète et l'automatisation fluide** d'Apollo.io pour un démarchage et un support efficaces. - Les utilisateurs apprécient les fonctionnalités de **massification de l'automatisation et de personnalisation** d'Apollo.io, améliorant considérablement l'efficacité de leur prospection. - Les utilisateurs apprécient l' **automatisation qui fait gagner du temps** d'Apollo.io, rationalisant la prospection et améliorant la productivité globale. ##### Cons - Les utilisateurs trouvent les options **d'intégration CRM limitées** frustrantes, souhaitant plus de fonctionnalités dans le plan de base. - Les utilisateurs rencontrent des **données inexactes** sur Apollo.io, nécessitant une vérification manuelle et conduisant à des informations de contact peu fiables. - Les utilisateurs trouvent que la **et que l'interface utilisateur est maladroite, rendant la navigation efficace difficile.** - Les utilisateurs trouvent que les **fonctionnalités limitées** d'Apollo.io sont restrictives, notamment en ce qui concerne les intégrations CRM et les autorisations de séquences dans les plans moins chers. - Les utilisateurs rencontrent **des inexactitudes de données** avec Apollo.io, constatant que des informations de contact obsolètes ou incorrectes entravent les efforts de sensibilisation efficaces. #### What Are Recent G2 Reviews of Apollo.io? **["Apollo.io dynamise la prospection avec des données puissantes, un séquençage et une intégration CRM."](https://www.g2.com/fr/survey_responses/apollo-io-review-13134727)** **Rating:** 5.0/5.0 stars _— Sanskar M._ [Read full review](https://www.g2.com/fr/survey_responses/apollo-io-review-13134727) **["Représentant du développement des ventes"](https://www.g2.com/fr/survey_responses/apollo-io-review-8798250)** **Rating:** 5.0/5.0 stars _— Aravind D._ [Read full review](https://www.g2.com/fr/survey_responses/apollo-io-review-8798250) #### What Are G2 Users Discussing About Apollo.io? - [Quelles capacités uniques Apollo.io offre-t-il pour rationaliser les flux de travail de vente et de marketing ?](https://www.g2.com/fr/discussions/what-unique-capabilities-does-apollo-io-offer-for-streamlining-sales-and-marketing-workflows) - 3 comments, 2 upvotes - [À quoi sert Apollo.io ?](https://www.g2.com/fr/discussions/apollo-io-what-is-apollo-io-used-for) - 6 comments, 3 upvotes - [Comment puis-je supprimer mes informations de Apollo io ?](https://www.g2.com/fr/discussions/how-do-i-remove-my-information-from-apollo-io) - 4 comments, 1 upvote - [Apollo IO est-il gratuit ?](https://www.g2.com/fr/discussions/is-apollo-io-free) - 11 comments, 6 upvotes - [What is Apollo io?](https://www.g2.com/fr/discussions/what-is-apollo-io) - 3 comments, 1 upvote ### [Pipedrive](https://www.g2.com/products/pipedrive/reviews) Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerful AI features, it’s no wonder 100,000 companies worldwide use Pipedrive for smarter, faster sales. **Average Rating:** 4.3/5.0 **Total Reviews:** 3,054 #### How Do G2 Users Rate Pipedrive? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10) - **Email Platform Integration:** 8.2/10 (Category avg: 8.6/10) - **Email Categorization:** 7.9/10 (Category avg: 8.5/10) - **Attachment Activity:** 8.1/10 (Category avg: 8.3/10) #### Who Is the Company Behind Pipedrive? - **Seller:** [Pipedrive](https://www.g2.com/sellers/pipedrive) - **Company Website:** www.pipedrive.com - **Year Founded:** 2010 - **HQ Location:** New York - **Twitter:** @pipedrive 14,355 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=593f28c37b331c98d518c81ecb518081b4eb6dcf79869bad97f35f51a7d3bcef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1876917%2F&secure%5Burl_type%5D=linkedin_company_website) 1,051 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Sales Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 70% Small, 23% Medium #### What Do G2 Reviewers Say About Pipedrive? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** in Pipedrive, enjoying an intuitive interface and straightforward navigation. - Users appreciate the **intuitive interface** of Pipedrive, allowing easy customization and seamless interaction without a tech background. - Users appreciate the **ease of use** of Pipedrive, making daily operations and setup straightforward and user-friendly. - Users commend Pipedrive for its **helpful features** that enhance client management and organization, making tasks easier. - Users value the **seamless integrations** of Pipedrive, enhancing campaign attribution and boosting overall organizational efficiency. ##### Cons - Users find the **missing features** and high costs of add-ons limiting for solo practices and small businesses. - Users find **limited features** in Pipedrive, particularly in reporting and automation, hindering advanced functionality. - Users find the **steep learning curve** challenging, requiring more training and time to master Pipedrive's features. - Users face **integration issues** with Pipedrive, particularly with Google Calendar, complicating meeting details accessibility. - Users find the **subscription costs excessive** , making it challenging for smaller practices to justify the expense. #### What Are Recent G2 Reviews of Pipedrive? **["Simple, Cost-Effective CRM with an Easy-to-Use Visual Pipeline"](https://www.g2.com/survey_responses/pipedrive-review-13043351)** **Rating:** 5.0/5.0 stars _— Mark (Max) D._ [Read full review](https://www.g2.com/survey_responses/pipedrive-review-13043351) **["A great visual and customizable CRM with Room for Label Improvements"](https://www.g2.com/survey_responses/pipedrive-review-13019176)** **Rating:** 4.0/5.0 stars _— Pasi R._ [Read full review](https://www.g2.com/survey_responses/pipedrive-review-13019176) #### What Are G2 Users Discussing About Pipedrive? - [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) - 2 comments - [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) - 2 comments - [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) - 2 comments - [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) - 2 comments - [What is Pipedrive used for?](https://www.g2.com/discussions/what-is-pipedrive-used-for) - 2 comments ## FAQs About Email Tracking Software Generated using AI Last updated: June 3, 2026 ### Which email tracking tool integrates with CRM systems Based on G2 reviews, several email tracking tools in this category are commonly used alongside CRM workflows, pipeline tracking, and follow-up management. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub) — centralized CRM with email tracking. - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud) — customer data and workflow tracking. - [Pipedrive](https://www.g2.com/products/pipedrive) — visual pipeline and email sync. - [monday CRM](https://www.g2.com/products/monday-crm) — customizable workflows with email visibility. ### Which email tracking tool offers the best reporting features Based on G2 reviews, buyers looking for stronger reporting in email tracking often compare products that surface email activity, pipeline visibility, and team performance in one place. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub) — dashboards for deals and lead activity. - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud) — customizable reports and forecast visibility. - [Pipedrive](https://www.g2.com/products/pipedrive) — simple pipeline reporting for follow-ups. - [monday CRM](https://www.g2.com/products/monday-crm) — snapshot reporting on pipeline health. ### Which email tracking platform supports attachment tracking Based on G2 reviews, attachment tracking is discussed less often than email opens, follow-ups, and communication history, so buyers usually look for platforms that centralize email activity and document-related context. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub) — tracks email activity and follow-ups. - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud) — logs emails with account history. - [Pipedrive](https://www.g2.com/products/pipedrive) — email-linked deal and document context. - [Close](https://www.g2.com/products/close) — communication history with email workflows. ### What should buyers look for in email tracking tools According to verified users, buyers should look for email tracking tools that make follow-ups easier, keep communication history in one place, and connect email activity to pipeline or lead management. Recent reviews repeatedly mention value in open and engagement tracking, reminders, automated sequences, dashboards, and a clean interface that sales teams can adopt quickly. Integrations with Gmail, Outlook, calendars, and CRM workflows also come up often because they reduce manual updates. Reviewers also flag a few tradeoffs to evaluate early, including setup complexity, reporting depth, syncing reliability, and whether advanced automation or customization is limited to higher plans. ### How do teams use email tracking for follow-ups According to verified users, teams use email tracking to stay on top of leads, customer conversations, and next steps without relying on memory or scattered spreadsheets. Recent reviews describe using open and click visibility, reminders, sequences, and activity timelines to spot when outreach needs a response or when a deal may be stalling. Users also mention tying emails to contact or account records so managers and teammates can quickly see conversation history. In practice, that means email tracking supports more consistent outreach, cleaner handoffs, and better day-to-day prioritization, especially when teams are handling a high volume of prospects, meetings, and follow-up tasks. ### [Instantly](https://www.g2.com/fr/products/instantly/reviews) Transformez instantanément les prospects en clients avec Outreach Automatisé, Réseau de Délivrabilité, Engagement des Ventes, Base de Données de Prospects B2B et CRM Alimenté par l'IA. Trouvez vos prospects, créez vos campagnes, connectez vos comptes d'envoi, et regardez ces prospects se transformer en clients - avec un abonnement à tarif unique. Fondée en 2021, Instantly est la principale plateforme d'engagement des ventes utilisée par plus de 35 000 clients, des solopreneurs aux agences mondiales. Notre objectif est d'être l'outil le plus simple du marché pour gagner de l'argent avec l'email à froid. **Average Rating:** 4.8/5.0 **Total Reviews:** 4,123 #### How Do G2 Users Rate Instantly? - **the product a-t-il été un bon partenaire commercial?:** 9.5/10 (Category avg: 9.0/10) - **Intégration de la plate-forme de messagerie:** 9.3/10 (Category avg: 8.6/10) - **Catégorisation des e-mails:** 9.3/10 (Category avg: 8.5/10) - **Activité de pièce jointe:** 8.9/10 (Category avg: 8.3/10) #### Who Is the Company Behind Instantly? - **Vendeur:** [Instantly](https://www.g2.com/fr/sellers/instantly) - **Site Web de l'entreprise:** instantly.ai - **Année de fondation:** 2001 - **Emplacement du siège social:** Sheridan, US - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9261b7de97da67cdddd09b77b3180a53a5872b60d62348d7d263c5071a446b6e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finstantlyapp%2F&secure%5Burl_type%5D=linkedin_company_website) 275 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Fondateur, PDG - **Top Industries:** Marketing et publicité, Logiciels informatiques - **Company Size:** 93% Small, 5% Medium #### What Do G2 Reviewers Say About Instantly? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **facilité d'utilisation** d'Instantly, avec une configuration simple et un excellent support qui améliorent leur expérience. - Les utilisateurs apprécient la **facilité de mise à l'échelle et la personnalisation des contacts** qu'Instantly offre, simplifiant la gestion et l'optimisation des campagnes. - Les utilisateurs louent le **support client réactif** d'Instantly qui simplifie l'installation et fournit des solutions rapides pour une expérience sans faille. - Les utilisateurs apprécient les **capacités d'économie de temps** d'Instantly, permettant une gestion des tâches sans effort et des campagnes d'email efficaces. - Les utilisateurs louent la **Configuration Facile** d'Instantly, soulignant sa configuration de boîte aux lettres simple qui simplifie les tâches de marketing par e-mail. ##### Cons - Les utilisateurs trouvent que la structure tarifaire est **chère** , surtout avec des fonctionnalités essentielles verrouillées derrière des plans de niveau supérieur. - Les utilisateurs notent le manque de **fonctionnalités spécifiques aux RH** , rendant la gestion des candidats et les rapports fastidieux sans outils supplémentaires. - Les utilisateurs signalent des problèmes avec la **gestion des emails** , y compris des échecs de campagne, des emails rejetés et des pièces jointes manquantes causant de la frustration. - Les utilisateurs rencontrent des **problèmes d'email** tels que des échecs de campagne, des défis d'intégration et une gestion frustrante des fonctionnalités de la boîte de réception dans Instantly. - Les utilisateurs rencontrent une **difficile avec Instantly, ce qui complique la configuration des campagnes et la navigation par rapport à d'autres services.** #### What Are Recent G2 Reviews of Instantly? **["Équilibre parfait : Configuration facile et conviviale pour les débutants, et échauffement qui permet aux campagnes de se lancer rapidement"](https://www.g2.com/fr/survey_responses/instantly-review-12964227)** **Rating:** 5.0/5.0 stars _— Rahul K._ [Read full review](https://www.g2.com/fr/survey_responses/instantly-review-12964227) **["M'a instantanément montré que le cold email ne consiste pas seulement à écrire de meilleurs emails"](https://www.g2.com/fr/survey_responses/instantly-review-13109041)** **Rating:** 5.0/5.0 stars _— Miguel F._ [Read full review](https://www.g2.com/fr/survey_responses/instantly-review-13109041) #### What Are G2 Users Discussing About Instantly? - [À quoi sert Instantly ?](https://www.g2.com/fr/discussions/what-is-instantly-used-for) - 9 comments, 2 upvotes ### [monday CRM](https://www.g2.com/fr/products/monday-crm/reviews) Le seul CRM axé sur l'IA que votre équipe adorera monday CRM est le CRM alimenté par l'IA conçu pour la rapidité, la visibilité et la simplicité — permettant aux équipes de revenus d'aller plus vite, de mieux prévoir et de ne jamais manquer une affaire. Il est facile à configurer, ne nécessite aucune programmation et s'adapte à tout flux de travail pour que les équipes puissent démarrer rapidement et se concentrer sur la vente. De la capture de prospects au transfert après-vente : vos outils, données et équipes restent alignés dans un espace de travail connecté et intuitif. Avec l'IA intégrée et les automatisations sans code, monday CRM ne vous aide pas seulement à gérer le travail — il le fait pour vous. Les agents de vente IA identifient et qualifient les prospects, l'IA Notetaker résume les appels et suggère les prochaines étapes, et les automatisations gèrent les mises à jour, les suivis et la saisie de données, réduisant le travail manuel dans tous les domaines. Des pipelines et tableaux de bord aux e-mails, documents et conversations avec les clients, l'ensemble de votre processus de revenus fonctionne sur une plateforme unifiée. Les vendeurs obtiennent la clarté nécessaire pour conclure, et les dirigeants obtiennent les informations en temps réel dont ils ont besoin pour prévoir avec confiance. Et avec les campagnes monday, les équipes marketing et ventes peuvent planifier, lancer et optimiser des campagnes d'e-mails de marque directement depuis leur CRM sans avoir besoin d'intégrations ou d'outils supplémentaires. Caractéristiques clés Configuration simple sans code Tableaux de bord et rapports personnalisés Agents de vente IA IA Notetaker Aperçus et priorisation des affaires Automatisations sans code Séquences et e-mails en masse Campagnes monday Boîte de réception partagée Application mobile Enrichissement des prospects Devis et factures 500+ intégrations **Average Rating:** 4.5/5.0 **Total Reviews:** 1,359 #### How Do G2 Users Rate monday CRM? - **the product a-t-il été un bon partenaire commercial?:** 8.9/10 (Category avg: 9.0/10) - **Intégration de la plate-forme de messagerie:** 8.2/10 (Category avg: 8.6/10) - **Catégorisation des e-mails:** 7.9/10 (Category avg: 8.5/10) - **Activité de pièce jointe:** 8.5/10 (Category avg: 8.3/10) #### Who Is the Company Behind monday CRM? - **Vendeur:** [monday.com](https://www.g2.com/fr/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b) - **Site Web de l'entreprise:** monday.com - **Année de fondation:** 2012 - **Emplacement du siège social:** Tel Aviv - **Twitter:** @mondaydotcom 40,761 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=efcc1bc784d43448424f5b18a6e2f5d5488a066e911204b167572629a6d9b361&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmondaydotcom&secure%5Burl_type%5D=linkedin_company_website) 3,837 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Chef de projet, PDG - **Top Industries:** Marketing et publicité, Technologie de l'information et services - **Company Size:** 76% Small, 20% Medium #### What Do G2 Reviewers Say About monday CRM? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **facilité d'utilisation** de monday CRM, le trouvant convivial et riche en fonctionnalités pour leurs besoins. - Les utilisateurs apprécient les **intégrations efficaces** de monday CRM, améliorant la productivité grâce à une connectivité d'outils fluide et une facilité d'utilisation. - Les utilisateurs apprécient la **personnalisation incroyable** de monday CRM, permettant des systèmes sur mesure adaptés aux besoins de l'entreprise. - Les utilisateurs adorent les **fonctionnalités d'automatisation** de monday CRM, qui améliorent l'efficacité du flux de travail et réduisent considérablement les tâches manuelles. - Les utilisateurs apprécient le **design intuitif** de monday CRM, ce qui le rend facile à mettre en œuvre et à naviguer sans effort. ##### Cons - Les utilisateurs trouvent que les **fonctionnalités manquantes** dans monday CRM limitent la fonctionnalité, impactant la gestion des données et l'efficacité du flux de travail. - Les utilisateurs trouvent que **la courbe d'apprentissage est raide** pour les nouveaux coéquipiers, rendant l'intégration et l'utilisabilité difficiles au début. - Les utilisateurs trouvent que les **fonctionnalités limitées** de monday CRM sont insuffisantes par rapport aux outils CRM dédiés, ce qui affecte leur efficacité globale. - Les utilisateurs trouvent que les **options de personnalisation limitées** de Monday CRM peuvent compliquer les flux de travail et prolonger les temps de configuration. - Les utilisateurs trouvent que monday CRM est **cher** , surtout lorsqu'ils ajoutent des fonctionnalités tierces qui augmentent les coûts et la complexité. #### What Are Recent G2 Reviews of monday CRM? **["CRM Révolutionnaire"](https://www.g2.com/fr/survey_responses/monday-crm-review-11494337)** **Rating:** 4.5/5.0 stars _— Josue (Lolo) R._ [Read full review](https://www.g2.com/fr/survey_responses/monday-crm-review-11494337) **["Un changement de jeu pour l'organisation du flux de travail et la collaboration inter-équipes"](https://www.g2.com/fr/survey_responses/monday-crm-review-13172649)** **Rating:** 5.0/5.0 stars _— Lucas R._ [Read full review](https://www.g2.com/fr/survey_responses/monday-crm-review-13172649) #### What Are G2 Users Discussing About monday CRM? - [À quoi sert le CRM des ventes de lundi ?](https://www.g2.com/fr/discussions/what-is-monday-sales-crm-used-for) - 1 comment ### [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) Note: GTM Workspace is the upgraded version of ZoomInfo Sales and ZoomInfo Copilot. GTM Workspace is a unified sales execution platform that empowers account executives and account managers to run their entire book of business from a single workspace. By bringing together CRM data, ZoomInfo intelligence, engagement history, and buying signals into one consolidated view, GTM Workspace eliminates the constant context-switching that prevents sellers from doing their best work. At the core of GTM Workspace is an AI assistant that understands the full context of a rep's territory - their accounts, open opportunities, past conversations, and real-time signals - enabling natural language commands that drive real action. Sellers can instantly prepare for meetings, monitor account health, prioritize pipeline, and identify the best prospects to pursue, all without leaving a single interface. GTM Workspace integrates directly with Salesforce, maintaining bidirectional, real-time sync so CRM data stays current automatically. Flexible, spreadsheet-style Views allow reps to slice and analyze their accounts, contacts, leads, and opportunities exactly the way they work - with ZoomInfo firmographic, technographic, and intent data enriched directly alongside CRM fields. Purpose-built for the way modern sales teams operate, GTM Workspace requires no training, no agent building, and no engineering projects. It works immediately out of the box, delivering day-one value on top of the data foundation teams already rely on. The result: sellers spend less time stitching together information across disconnected tools and more time doing what they do best - building relationships and closing deals. **Average Rating:** 4.5/5.0 **Total Reviews:** 8,876 #### How Do G2 Users Rate GTM Workspace - Powered by ZoomInfo? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **Email Platform Integration:** 8.8/10 (Category avg: 8.6/10) - **Email Categorization:** 8.6/10 (Category avg: 8.5/10) - **Attachment Activity:** 8.6/10 (Category avg: 8.3/10) #### Who Is the Company Behind GTM Workspace - Powered by ZoomInfo? - **Seller:** [ZoomInfo](https://www.g2.com/sellers/zoominfo-26a9872a-d61e-4832-ab53-5e972b230706) - **Company Website:** www.zoominfo.com - **Year Founded:** 2000 - **HQ Location:** Vancouver, WA - **Twitter:** @ZoomInfo 23,515 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd618c71d6b4b0acc542c8b46079b4c9423a65a072ce8f8590d4f3ed35e8aebb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzoominfo%2F&secure%5Burl_type%5D=linkedin_company_website) 4,221 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Sales Development Representative - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 48% Medium, 26% Large #### What Do G2 Reviewers Say About GTM Workspace - Powered by ZoomInfo? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **robust and accurate contact database** of GTM Workspace, enhancing their outbound prospecting efforts. - Users find **GTM Workspace easy to use** , enabling smooth data export and effective lead nurturing with intuitive functionality. - Users value the **data accuracy** of GTM Workspace, enabling effective sales intelligence and better prospecting success. - Users love the **AI features** of GTM Workspace, enhancing their prospecting efficiency and conversion rates significantly. - Users value the **easy access to relevant contacts and companies** , streamlining prospecting and enhancing lead nurturing efforts. ##### Cons - Users note the **inaccurate data** can hinder effectiveness, impacting contact success and overall user experience. - Users face challenges with **outdated data** , such as inaccurate email addresses and job titles, hindering effective outreach. - Users report **outdated contacts** causing complications, with issues in synchronizing accurate information from integrations. - Users experience **data inaccuracy** issues, with outdated information and difficulties in searching and integrating with other systems. - Users frequently deal with **outdated information** , including poor email addresses and inaccurate job titles, complicating their workflow. #### What Are Recent G2 Reviews of GTM Workspace - Powered by ZoomInfo? **["Efficient Sales Prospecting, Needs UI Improvement"](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-13126858)** **Rating:** 4.5/5.0 stars _— Kiet N._ [Read full review](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-13126858) **["A Powerful AI Tool for Inside Sales Success"](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-12894485)** **Rating:** 4.0/5.0 stars _— Raju S._ [Read full review](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-12894485) #### What Are G2 Users Discussing About GTM Workspace - Powered by ZoomInfo? - [How does ZoomInfo SalesOS empower sales teams to achieve better results through data-driven insights?](https://www.g2.com/discussions/how-does-zoominfo-salesos-empower-sales-teams-to-achieve-better-results-through-data-driven-insights) - 3 comments, 1 upvote - [What is ZoomInfo SalesOS used for?](https://www.g2.com/discussions/what-is-zoominfo-salesos-used-for) - 3 comments, 1 upvote - [Is ZoomInfo legal?](https://www.g2.com/discussions/is-zoominfo-legal) - 6 comments, 1 upvote - [Who are ZoomInfo's top 3 competitors?](https://www.g2.com/discussions/who-are-zoominfo-s-top-3-competitors) - 4 comments, 2 upvotes - [How does ZoomInfo get my details?](https://www.g2.com/discussions/how-does-zoominfo-get-my-details) - 2 comments, 1 upvote ### [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/ **Average Rating:** 4.5/5.0 **Total Reviews:** 2,472 #### How Do G2 Users Rate Brevo Marketing Platform? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10) - **Email Platform Integration:** 8.7/10 (Category avg: 8.6/10) - **Email Categorization:** 8.7/10 (Category avg: 8.5/10) - **Attachment Activity:** 8.5/10 (Category avg: 8.3/10) #### Who Is the Company Behind Brevo Marketing Platform? - **Seller:** [Brevo](https://www.g2.com/sellers/brevo) - **Company Website:** www.brevo.com - **Year Founded:** 2012 - **HQ Location:** Paris - **Twitter:** @brevo\_official 16,032 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb1865e18004827ab2ea39c9799da0a35d0ec34e5b444058766b28b4d23a58f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrevo%2F&secure%5Burl_type%5D=linkedin_company_website) 898 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 84% Small, 13% Medium #### What Do G2 Reviewers Say About Brevo Marketing Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users find Brevo Marketing Platform's **ease of use** beneficial, praising its clean design and user-friendly interface. - Users value the **easy scheduling and automation features** of Brevo, enhancing their email marketing efficiency significantly. - Users appreciate the **convenient and efficient email marketing** features of Brevo, making automation and scheduling a breeze. - Users find the **easy setup** of Brevo Marketing Platform essential for managing effective email campaigns effortlessly. - Users appreciate the **simplicity** of Brevo, noting its ease in creating effective marketing campaigns without complexity. ##### Cons - Users find **missing features** in Brevo, particularly with limited template flexibility and insufficient automation options. - Users note the **limited features** in Brevo, particularly in template customization and workflow automation capabilities. - Users find the **limited customization** of Brevo's templates restricts their ability to execute complex marketing tasks effectively. - Users find the **learning curve steep** , as understanding advanced features and back-end processes can be complicated. - Users find Brevo Marketing Platform to be **expensive** , especially with escalating costs for SMS and complex pricing tiers. #### What Are Recent G2 Reviews of Brevo Marketing Platform? **["WooCommerce data flows into Brevo without building another integration"](https://www.g2.com/survey_responses/brevo-marketing-platform-review-13148712)** **Rating:** 4.5/5.0 stars _— Alamgir H._ [Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-13148712) **["Email marketing and marketing automation software that offers great value for growing businesses."](https://www.g2.com/survey_responses/brevo-marketing-platform-review-7612558)** **Rating:** 5.0/5.0 stars _— Ana T._ [Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-7612558) #### What Are G2 Users Discussing About Brevo Marketing Platform? - [What is Sendinblue used for?](https://www.g2.com/discussions/brevo-marketing-platform-what-is-sendinblue-used-for) - 1 comment, 1 upvote - [Is Sendinblue free?](https://www.g2.com/discussions/is-sendinblue-free) - 6 comments - [What is Sendinblue email?](https://www.g2.com/discussions/what-is-sendinblue-email) - 1 comment - [What is Sendinblue?](https://www.g2.com/discussions/what-is-sendinblue) - 1 comment ### [Salesloft](https://www.g2.com/products/salesloft/reviews) Clari + Salesloft is a category-transforming AI company architecting the future of revenue. By building the world’s first Predictive Revenue System, we help organizations move beyond fragmented applications and systems of record to a model that continuously drives and adapts revenue execution. Our platform captures deal data signals, and uses tailor-built AI to create the right context and drive action across sales teams. Instead of disconnected insights and siloed workflows, sales teams operate with shared understanding, faster decisions, and execution that stays aligned to the business. Trusted by thousands of enterprises including Adobe, 3M, IBM, and Zoom, Clari + Salesloft powers the forecast, surfaces pipeline risk, and drives proactive execution—returning thousands of hours to the field and enabling predictable, scalable growth. **Average Rating:** 4.5/5.0 **Total Reviews:** 4,153 #### How Do G2 Users Rate Salesloft? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10) - **Email Platform Integration:** 8.9/10 (Category avg: 8.6/10) - **Email Categorization:** 8.6/10 (Category avg: 8.5/10) - **Attachment Activity:** 8.4/10 (Category avg: 8.3/10) #### Who Is the Company Behind Salesloft? - **Seller:** [Salesloft](https://www.g2.com/sellers/salesloft) - **Company Website:** salesloft.com - **Year Founded:** 2011 - **HQ Location:** Atlanta, GA - **Twitter:** @Salesloft 18,437 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c72bf0f0f6a02380b7fe128396fa033291b10b85b3fc210dd4659ed9b53b1e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2296178%2F&secure%5Burl_type%5D=linkedin_company_website) 1,097 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Sales Development Representative - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 56% Medium, 23% Small #### What Do G2 Reviewers Say About Salesloft? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Salesloft, enhancing their daily selling experience with a simple, organized interface. - Users value the **seamless integration** with Salesforce, enhancing outreach efficiency and organization across teams. - Users appreciate the **email tracking features** for easily measuring open rates and managing tasks efficiently. - Users appreciate the **easy tracking** features of Salesloft, enhancing their efficiency in managing outreach campaigns. - Users find Salesloft **extremely helpful** in managing pipelines and measuring engagement through open rates and templates. ##### Cons - Users experience **call issues** with Salesloft, finding the app misaligned during calls and support inconsistent. - Users experience **integration issues** with Salesloft, particularly with HubSpot and other platforms, affecting efficiency. - Users find the **learning curve steep** , making initial use of Salesloft challenging and somewhat overwhelming. - Users highlight the **limited features** of Salesloft, expressing a desire for enhanced integrations and customization options. - Users feel Salesloft is missing **key features** like an auto-dialer and domain rotation, hindering productivity and email deliverability. #### What Are Recent G2 Reviews of Salesloft? **["Easy-to-Use Cadences and Automation That Boost SDR Efficiency"](https://www.g2.com/survey_responses/salesloft-review-12625459)** **Rating:** 4.5/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/salesloft-review-12625459) **["Boosts Sales Execution with Structured Cadences and CRM-Integrated Insights"](https://www.g2.com/survey_responses/salesloft-review-12628860)** **Rating:** 4.0/5.0 stars _— Harrison P._ [Read full review](https://www.g2.com/survey_responses/salesloft-review-12628860) #### What Are G2 Users Discussing About Salesloft? - [What innovative strategies are sales teams adopting with Salesloft to enhance customer engagement and sales effectiveness?](https://www.g2.com/discussions/what-innovative-strategies-are-sales-teams-adopting-with-salesloft-to-enhance-customer-engagement-and-sales-effectiveness) - [How is Salesloft being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-salesloft-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is Salesloft used for?](https://www.g2.com/discussions/salesloft-what-is-salesloft-used-for) - 1 comment - [How much does SalesLoft cost?](https://www.g2.com/discussions/how-much-does-salesloft-cost) - [Is SalesLoft a CRM?](https://www.g2.com/discussions/is-salesloft-a-crm) - 6 comments, 1 upvote ### [Substrata](https://www.g2.com/products/substrata-substrata/reviews) Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals. **Average Rating:** 4.9/5.0 **Total Reviews:** 1,097 #### How Do G2 Users Rate Substrata? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Email Platform Integration:** 9.6/10 (Category avg: 8.6/10) - **Email Categorization:** 9.6/10 (Category avg: 8.5/10) - **Attachment Activity:** 9.6/10 (Category avg: 8.3/10) #### Who Is the Company Behind Substrata? - **Seller:** [Substrata](https://www.g2.com/sellers/substrata-221a11cc-8331-453c-b030-2fd1cd2f19ea) - **Company Website:** www.substrata.me - **Year Founded:** 2020 - **HQ Location:** Tel Aviv, Israel - **Twitter:** @SubstrataHQ 517 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a52ceae0c10051c0684d9809a4ca491659604e05cb588ada06d0642e2f54ba79&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsubstrata-company%2F&secure%5Burl_type%5D=linkedin_company_website) 33 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Sales Development Representative, Project Manager - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 45% Small, 41% Medium #### What Do G2 Reviewers Say About Substrata? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **accuracy** of Substrata in enhancing communication clarity and strategic messaging for stakeholders. - Users find Substrata **invaluable for project management** , enhancing communication, coordination, and decision-making efficiency in solar projects. - Users highly value the **clarified and actionable communication** enabled by Substrata's advanced tools for effective outreach. - Users value the **strategic communication enhancement** from Substrata, empowering them to engage clients effectively with tailored messages. - Users value the **time-saving capabilities** of Substrata, enabling efficient prospect tracking and streamlined outreach efforts. ##### Cons - Users find the **initial learning curve** of Substrata challenging, needing time to master its features and insights. - Users desire more **customization options** for improved usability, especially for C-level executives managing diverse metrics. - Users find the **initial setup and complex interface** of Substrata overwhelming, impacting the overall user experience. - Users find the **time-consuming setup** and analysis process of Substrata challenging, creating hurdles in quick data access. - Users find the **dashboard overwhelming** initially, needing time to learn and customize advanced features effectively. #### What Are Recent G2 Reviews of Substrata? **["Caught a silent deal-breaker using Q for Email and SoundWave"](https://www.g2.com/survey_responses/substrata-review-13135490)** **Rating:** 5.0/5.0 stars _— Chetan H._ [Read full review](https://www.g2.com/survey_responses/substrata-review-13135490) **["The best way to coach reps on maintaining control in multi-party meetings"](https://www.g2.com/survey_responses/substrata-review-13141232)** **Rating:** 5.0/5.0 stars _— Malene S._ [Read full review](https://www.g2.com/survey_responses/substrata-review-13141232) ### [Zoho CRM](https://www.g2.com/fr/products/zoho-crm/reviews) Zoho CRM est un outil de gestion de la relation client basé sur le cloud à 360° qui répond aux besoins des entreprises de taille moyenne à grande échelle. Les fonctionnalités clés incluent la gestion des contacts, les entonnoirs de vente, la gestion des pipelines, l'automatisation des flux de travail, l'assistant conversationnel alimenté par l'IA, la gestion des tâches, la gestion des campagnes marketing, la prévision des ventes, le support et service client, la gestion des stocks, le reporting et l'analyse, et l'intégration transparente avec plus de 500 applications commerciales populaires dans un système commercial unique. **Average Rating:** 4.1/5.0 **Total Reviews:** 2,837 #### How Do G2 Users Rate Zoho CRM? - **the product a-t-il été un bon partenaire commercial?:** 8.0/10 (Category avg: 9.0/10) - **Intégration de la plate-forme de messagerie:** 8.7/10 (Category avg: 8.6/10) - **Catégorisation des e-mails:** 8.7/10 (Category avg: 8.5/10) - **Activité de pièce jointe:** 8.4/10 (Category avg: 8.3/10) #### Who Is the Company Behind Zoho CRM? - **Vendeur:** [Zoho](https://www.g2.com/fr/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Année de fondation:** 1996 - **Emplacement du siège social:** Austin, TX - **Twitter:** @Zoho 137,880 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website) 30,766 employés sur LinkedIn® - **Téléphone:** +1 (888) 900-9646 #### Who Uses This Product? - **Who Uses This:** Propriétaire, PDG - **Top Industries:** Technologie de l'information et services, Logiciels informatiques - **Company Size:** 62% Small, 33% Medium #### What Do G2 Reviewers Say About Zoho CRM? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs adorent la **facilité d'utilisation** de Zoho CRM, rendant la navigation et la mise en œuvre fluides et intuitives. - Les utilisateurs apprécient les **fonctionnalités robustes** et le **support de premier ordre** de Zoho CRM, améliorant leur expérience de gestion de la clientèle. - Les utilisateurs apprécient les **intégrations transparentes** de Zoho CRM, améliorant leur flux de travail et connectant divers outils commerciaux sans effort. - Les utilisateurs apprécient la **gestion efficace des leads** de Zoho CRM, améliorant les flux de travail et s'intégrant parfaitement avec plusieurs applications. - Les utilisateurs adorent la **facilité d'intégration** avec Zoho CRM, créant un flux de travail fluide avec d'autres outils commerciaux. ##### Cons - Les utilisateurs trouvent la **, surtout avec les fonctionnalités avancées qui nécessitent du temps pour être maîtrisées.** - Les utilisateurs ont du mal avec les **fonctionnalités limitées** de Zoho CRM, notamment en ce qui concerne l'intégration et l'automatisation avec d'autres systèmes. - Les utilisateurs rencontrent des **problèmes d'intégration** importants avec Zoho CRM, entraînant des retards et des complications pour atteindre la fonctionnalité souhaitée. - Les utilisateurs trouvent la **complexité** de Zoho CRM difficile, surtout pour les nouveaux utilisateurs qui ne sont pas familiers avec les systèmes CRM. - Les utilisateurs sont souvent confrontés à un **mauvais service client** , trouvant difficile de recevoir une assistance adéquate pour leurs demandes. #### What Are Recent G2 Reviews of Zoho CRM? **["Une solution CRM clé en main et économique"](https://www.g2.com/fr/survey_responses/zoho-crm-review-13048297)** **Rating:** 5.0/5.0 stars _— Rohit B._ [Read full review](https://www.g2.com/fr/survey_responses/zoho-crm-review-13048297) **["Zoho CRM centralise les données, automatise les flux de travail et fournit des informations puissantes."](https://www.g2.com/fr/survey_responses/zoho-crm-review-13163763)** **Rating:** 4.5/5.0 stars _— Muhammed A._ [Read full review](https://www.g2.com/fr/survey_responses/zoho-crm-review-13163763) #### What Are G2 Users Discussing About Zoho CRM? - [Quelles sont les principales forces de Zoho CRM dans la gestion des relations clients par rapport aux autres plateformes CRM ?](https://www.g2.com/fr/discussions/zoho-crm-what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platf) - 3 comments, 1 upvote - [Quelles sont les principales forces de Zoho CRM dans la gestion des relations clients par rapport aux autres plateformes CRM ?](https://www.g2.com/fr/discussions/what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platforms) - 3 comments - [À quoi sert Zoho CRM ?](https://www.g2.com/fr/discussions/zoho-crm-what-is-zoho-crm-used-for) - 2 comments, 2 upvotes - [Zoho CRM est-il vraiment gratuit ?](https://www.g2.com/fr/discussions/is-zoho-crm-really-free) - 4 comments, 5 upvotes - [Quelles sont les fonctionnalités des logiciels CRM ?](https://www.g2.com/fr/discussions/zoho-crm-what-are-the-features-of-crm-software) - 2 comments, 1 upvote ### [EngageBay](https://www.g2.com/products/engagebay/reviews) EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface. By consolidating these functions, EngageBay provides teams with a centralized view of customer interactions across the lifecycle and reduces the need for multiple disconnected tools. EngageBay also incorporates AI-assisted features to streamline common tasks and improve productivity. These capabilities include AI-powered email and content generation, subject line suggestions, and workflow assistance that help teams create campaigns and communications more efficiently. The AI tools are designed to support everyday execution rather than replace core strategy, making them accessible to smaller teams that may not have dedicated automation specialists. On the marketing side, users can build email campaigns, design automation workflows, capture leads through forms and landing pages, and run A/B tests. The CRM module supports pipeline tracking, contact management, task automation, and appointment scheduling to help sales teams manage opportunities in a structured way. For post-purchase engagement, the service suite includes ticketing, knowledge base tools, and live chat to manage customer support conversations from one place. A key design principle of EngageBay is accessibility for growing businesses. The platform offers a free tier with core functionality and scales through bundled paid plans rather than numerous add-ons, helping teams adopt automation without significant upfront investment. EngageBay integrates with a range of third-party tools and provides reporting dashboards to monitor campaign performance, deal progress, and support activity. While it is not positioned as a deep enterprise platform, it is built to meet the day-to-day operational needs of SMB revenue teams looking for an integrated, AI-assisted, and budget-aware solution. The platform is built with a focus on simplicity and performance, integrating advanced marketing automation, sales CRM, and customer support software into one cohesive system. EngageBay leverages cutting-edge AI intelligence to enhance productivity and decision-making across various teams. This integration allows businesses to streamline their operations and improve customer interactions, making it an ideal choice for organizations that require a robust yet user-friendly solution. EngageBay's AI capabilities are particularly noteworthy, providing users with tools that help create content quickly, predict outcomes intelligently, and deliver personalized experiences at scale. The AI Email & Content Generator allows users to craft engaging emails and campaigns in seconds, while the AI Lead & Deal Scoring feature helps identify and prioritize leads most likely to convert. Additionally, AI Insights & Recommendations offer actionable suggestions to enhance engagement and productivity, making it easier for businesses to navigate their customer journeys effectively. The platform also boasts a suite of key features that add significant value to its users. EngageBay's marketing automation capabilities include email marketing workflows, landing page and form builders, and social media integration, which collectively enhance outreach efforts. The sales CRM component provides tools for contact and deal management, visual sales pipelines, and team collaboration, ensuring that sales processes are efficient and transparent. Furthermore, the customer support features, such as a helpdesk and ticketing system, live chat, and a unified customer view, facilitate seamless communication and service delivery. EngageBay is particularly well-suited for small to mid-sized businesses, startups, and growing teams that seek an affordable yet powerful alternative to fragmented tools. It is designed for organizations aiming to automate customer interactions, align marketing and sales efforts, and improve support efficiency through the use of AI. This comprehensive approach not only enhances operational efficiency but also positions businesses to compete effectively in their respective markets. What is this product? EngageBay is an all-in-one CRM software platform built for small and mid-sized businesses to manage marketing automation, sales pipelines, and customer support in a single system. It combines email marketing, marketing automation, landing pages, contact management, deal tracking, helpdesk, and live chat—eliminating the need for multiple disconnected tools. Designed as an affordable alternative to HubSpot and ActiveCampaign, EngageBay helps growing businesses attract leads, convert deals, and support customers without enterprise-level costs or complexity. It centralizes customer data, automates workflows, and improves visibility across the entire customer lifecycle. **Average Rating:** 4.6/5.0 **Total Reviews:** 695 #### How Do G2 Users Rate EngageBay? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10) - **Email Platform Integration:** 9.0/10 (Category avg: 8.6/10) - **Email Categorization:** 9.2/10 (Category avg: 8.5/10) - **Attachment Activity:** 8.7/10 (Category avg: 8.3/10) #### Who Is the Company Behind EngageBay? - **Seller:** [EngageBay Inc](https://www.g2.com/sellers/engagebay-inc) - **Company Website:** www.engagebay.com - **Year Founded:** 2018 - **HQ Location:** Wilmington, Delaware - **Twitter:** @engagebay 16,866 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=965c404b58b2662271f49fe02e57d76d57f72941fa4b3b5af0bab064b4cc2b55&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13655085%2F&secure%5Burl_type%5D=linkedin_company_website) 53 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Business Development Manager - **Top Industries:** Information Technology and Services, Staffing and Recruiting - **Company Size:** 69% Small, 32% Medium #### What Do G2 Reviewers Say About EngageBay? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of EngageBay, seamlessly managing CRM, email marketing, and automation in one dashboard. - Users value the **time-saving automation** of EngageBay, enhancing organization and streamlining daily operations effectively. - Users praise the **exceptional customer support** at EngageBay, noting quick responses and helpful assistance from the support staff. - Users value the **seamless integration** of CRM, email, and automation in EngageBay, enhancing workflow efficiency and reducing tool switching. - Users praise EngageBay for its **streamlined automation** , enhancing efficiency by integrating CRM, email, and support in one platform. ##### Cons - Users find the **missing features** hinder usability, especially for data analysis and email management functionality. - Users experience **limited features** , feeling restricted by the lack of advanced functionalities and usability in EngageBay. - Users find the **reporting features limited** , lacking the depth and detail needed for more specific needs. - Users find the **limited customization** options frustrating, particularly with landing pages and workflows, impacting their overall experience. - Users find the **reporting flexibility** lacking in EngageBay, hindering deeper analytics and advanced customer journey insights. #### What Are Recent G2 Reviews of EngageBay? **["Streamlined Contact Management and Landing Pages That Keep Workflows Simple"](https://www.g2.com/survey_responses/engagebay-review-13149255)** **Rating:** 5.0/5.0 stars _— Srishti K._ [Read full review](https://www.g2.com/survey_responses/engagebay-review-13149255) **["Drag-and-Drop Deals Pipeline and Scoring That Keep Opportunities on Track"](https://www.g2.com/survey_responses/engagebay-review-13160693)** **Rating:** 4.5/5.0 stars _— Thorbjoern G._ [Read full review](https://www.g2.com/survey_responses/engagebay-review-13160693) #### What Are G2 Users Discussing About EngageBay? - [What is EngageBay All-in-One Suite used for?](https://www.g2.com/discussions/what-is-engagebay-all-in-one-suite-used-for) ### [GMass](https://www.g2.com/products/gmass/reviews) GMass is an email marketing and automation tool that integrates directly with Gmail, transforming it into a powerful platform for sending personalized mass emails and managing campaigns. Designed for marketers, sales teams, and small businesses, GMass simplifies the process of reaching large audiences without leaving the familiar Gmail interface. Key Features and Functionality: - Mail Merge with Google Sheets: Seamlessly connect to Google Sheets to personalize emails using any column from your spreadsheet, eliminating the need for CSV files. - Automated Follow-Up Sequences: Set up automated follow-up emails that continue until a recipient responds, enhancing engagement and response rates. - Email Verification and Testing: Verify email addresses, test links, and identify potential spam triggers before sending, ensuring higher deliverability. - Breaking Gmail’s Sending Limits: Utilize GMass's technology to surpass Gmail's daily sending limits by connecting multiple accounts or using an SMTP relay. - Advanced Tracking and Reporting: Monitor opens, clicks, replies, and bounces in real-time within Gmail, providing valuable insights into campaign performance. - Personalization and Automation: Use dynamic fields to insert personalized details such as names and job titles, and automate campaigns based on recipient behavior. Primary Value and User Solutions: GMass addresses the challenges of conducting effective email marketing campaigns by offering a user-friendly solution within Gmail. It enables users to send personalized mass emails, automate follow-ups, and track campaign performance without the need for external platforms. By integrating with Google Sheets, GMass simplifies contact management and personalization. Its features help users overcome Gmail's sending limitations, improve email deliverability, and enhance engagement rates, making it an invaluable tool for businesses and individuals aiming to optimize their email outreach efforts. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,290 #### How Do G2 Users Rate GMass? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **Email Platform Integration:** 9.1/10 (Category avg: 8.6/10) - **Email Categorization:** 8.9/10 (Category avg: 8.5/10) - **Attachment Activity:** 8.7/10 (Category avg: 8.3/10) #### Who Is the Company Behind GMass? - **Seller:** [GMass](https://www.g2.com/sellers/gmass) - **Year Founded:** 2014 - **HQ Location:** Chicago, IL - **Twitter:** @GMassForGmail 2,052 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c69f9d7fd0f890954cf2a8b55af751cb92bbc414ddf314ff3c25d5a7b7edcb22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F24974672%2F&secure%5Burl_type%5D=linkedin_company_website) 12 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 84% Small, 11% Medium #### What Do G2 Reviewers Say About GMass? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **simplicity and ease of use** of GMass, making email campaigns easy to manage and track. - Users find the **email tracking** feature of GMass indispensable for managing and automating mass email campaigns effectively. - Users appreciate the **transformative impact** of GMass on email marketing, enhancing outreach and driving high conversion rates. - Users value the **automation features** of GMass, which streamline email marketing and save significant time. - Users value the **time-saving integration** of GMass with Gmail, streamlining their email workflows significantly. ##### Cons - Users express frustration with **inbox clutter** , wishing for auto-archiving features and greater flexibility in email sending limits. - Users feel GMass is **expensive** , limiting its accessibility for their entire team and raising concerns about deliverability. - Users find the **steep learning curve** of GMass challenging, especially amidst busy schedules and complex features. - Users report **email spamming issues** from GMass, cluttering inboxes and causing Gmail account blocks with bulk sends. - Users desire the addition of **missing features** like follow-up options and enhanced dashboard visuals for better experience. #### What Are Recent G2 Reviews of GMass? **["GMass: The Best Mail Merge Tool for Gmail"](https://www.g2.com/survey_responses/gmass-review-12885865)** **Rating:** 5.0/5.0 stars _— Matt M._ [Read full review](https://www.g2.com/survey_responses/gmass-review-12885865) **["The right mail merge tool for a sole Researcher"](https://www.g2.com/survey_responses/gmass-review-12858798)** **Rating:** 5.0/5.0 stars _— René B._ [Read full review](https://www.g2.com/survey_responses/gmass-review-12858798) #### What Are G2 Users Discussing About GMass? - [What is GMass used for?](https://www.g2.com/discussions/what-is-gmass-used-for) - [Is GMass a Google product?](https://www.g2.com/discussions/is-gmass-a-google-product) - 3 comments - [How do you use GMass?](https://www.g2.com/discussions/how-do-you-use-gmass) - 1 comment - [How do I send a mass email with GMass?](https://www.g2.com/discussions/how-do-i-send-a-mass-email-with-gmass) ### [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) Marketo Engage is a comprehensive, AI-powered marketing automation platform that enables teams to scale personalized buyer engagement and drive predictable pipeline and revenue growth. It helps attract the right buyers, nurture them across channels and journeys, align sales and marketing efforts, and deliver insights that maximize marketing’s impact on revenue. As a centralized hub for cross-channel campaign orchestration and execution, Adobe Marketo Engage supports businesses of all sizes—helping them acquire, nurture, expand, and retain customers along complex buying journeys. By integrating with sales tools, it streamlines marketing automation, campaign management, and lead nurturing. Whether you’re a fast-growing small business or a global enterprise, Marketo Engage empowers marketing teams to launch more campaigns, generate more sales-ready leads, and boost sales performance. Backed by proven technology, comprehensive services, and expert guidance, Marketo Engage helps thousands of companies worldwide transform marketing from a cost center into a revenue driver. **Average Rating:** 4.1/5.0 **Total Reviews:** 3,025 #### How Do G2 Users Rate Adobe Marketo Engage? - **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 9.0/10) - **Email Platform Integration:** 7.7/10 (Category avg: 8.6/10) - **Email Categorization:** 7.6/10 (Category avg: 8.5/10) - **Attachment Activity:** 7.8/10 (Category avg: 8.3/10) #### Who Is the Company Behind Adobe Marketo Engage? - **Seller:** [Adobe](https://www.g2.com/sellers/adobe) - **Company Website:** adobe.com - **Year Founded:** 1982 - **HQ Location:** San Jose, CA - **Twitter:** @Adobe 956,842 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bd838466d461c6fe81e09c861e82adaaf56d5a567f856b855f9808677f90560&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1480%2F&secure%5Burl_type%5D=linkedin_company_website) 42,087 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Marketing Operations Manager - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 53% Medium, 25% Large #### What Do G2 Reviewers Say About Adobe Marketo Engage? _AI-generated summary from verified user reviews_ ##### Pros - Users find Marketo Engage's **ease of use** exceptional, simplifying updates and enhancing overall marketing efficiency. - Users value the **effective automation** in Adobe Marketo Engage, enhancing productivity and campaign management seamlessly. - Users value the **robust features and strong integration capabilities** of Adobe Marketo Engage, enhancing their marketing effectiveness. - Users praise Marketo Engage for its **strong integration capabilities** , making it easy to connect with other tools effectively. - Users appreciate the **effective marketing automation** of Adobe Marketo Engage, enhancing campaign management and customization significantly. ##### Cons - Users find the **steep learning curve** of Adobe Marketo Engage challenging, requiring time and technical expertise to navigate. - Users experience a **steep learning curve** with Adobe Marketo Engage, requiring time and technical skills to navigate effectively. - Users find Marketo Engage to have a **not intuitive interface** that complicates learning and usability significantly. - Users find the **complexity around campaigns and file management** cumbersome, making organization and usability challenging. - Users find Adobe Marketo Engage **extremely expensive** , particularly compared to other marketing automation platforms, affecting accessibility. #### What Are Recent G2 Reviews of Adobe Marketo Engage? **["The Most Powerful Marketing Operations & Automation Tool"](https://www.g2.com/survey_responses/adobe-marketo-engage-review-8166383)** **Rating:** 5.0/5.0 stars _— Robyn H._ [Read full review](https://www.g2.com/survey_responses/adobe-marketo-engage-review-8166383) **["Scalable, Flexible Platform for Complex Marketing Automation"](https://www.g2.com/survey_responses/adobe-marketo-engage-review-12880708)** **Rating:** 4.0/5.0 stars _— Lindsay C._ [Read full review](https://www.g2.com/survey_responses/adobe-marketo-engage-review-12880708) #### What Are G2 Users Discussing About Adobe Marketo Engage? - [How does Adobe Marketo Engage enable marketers to create more personalized and effective marketing campaigns?](https://www.g2.com/discussions/how-does-adobe-marketo-engage-enable-marketers-to-create-more-personalized-and-effective-marketing-campaigns) - 1 comment - [What is Adobe Marketo Engage used for?](https://www.g2.com/discussions/what-is-adobe-marketo-engage-used-for) - 2 comments, 2 upvotes - [What is Marketo Sales Connect (formerly ToutApp) used for?](https://www.g2.com/discussions/what-is-marketo-sales-connect-formerly-toutapp-used-for) - [Who uses Marketo?](https://www.g2.com/discussions/who-uses-marketo) - 2 comments - [Is marketo a CRM?](https://www.g2.com/discussions/is-marketo-a-crm) - 3 comments ### [Mixmax](https://www.g2.com/products/mixmax/reviews) Mixmax is the sales engagement platform that works inside your inbox — Gmail and Outlook. Track every email, automate your follow-up, and book meetings without ever leaving the tab you already work in. Most sales tools make reps go somewhere else to do their job. Mixmax doesn't. You see who opened, clicked, and replied in real time. You build sequences that send and follow up on their own. You drop in one-click scheduling links and let meetings book themselves. And everything logs to Salesforce and HubSpot automatically — no copy-paste, no tab-switching, no end-of-day CRM cleanup. Where most tools stop at the send, Mixmax keeps going. It reads every signal across your inbox, sequences, and meetings, then tells each rep which accounts need attention right now and what to send next. That's the follow-up game — the gap between "sequence sent" and "deal closed," where deals are actually won or lost. Under the hood, Mixmax Intelligence turns those signals into the next move: a drafted reply, a smart send time, a follow-up that's gone cold and needs a nudge, a meeting summary synced to the CRM the moment the call ends. It runs where your team already works, so adoption is automatic — no new tool to log into, no workflow to relearn. Teams see results fast: • 52% average reply rates (vs. a 2–3% industry average) • 67% open rates with AI-optimized Smart Send timing • 90% rep adoption (vs. ~30% for most sales tools) • 2+ hours saved per rep, per day • Positive ROI in about 4 months — with value on day one Mixmax fits sales teams that live in Gmail or Outlook and run on a real CRM — from founders sending their first sequences to revenue teams standardizing follow-up across every rep. Start free with email tracking, scheduling, and templates, then add Copilots for your inbox, meetings, and outbound as your team grows. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,438 #### How Do G2 Users Rate Mixmax? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Email Platform Integration:** 9.1/10 (Category avg: 8.6/10) - **Email Categorization:** 8.5/10 (Category avg: 8.5/10) - **Attachment Activity:** 8.8/10 (Category avg: 8.3/10) #### Who Is the Company Behind Mixmax? - **Seller:** [Mixmax](https://www.g2.com/sellers/mixmax) - **Company Website:** mixmax.com - **Year Founded:** 2014 - **HQ Location:** San Francisco, CA - **Twitter:** @Mixmax 4,233 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fea27ad42b8008fb5ba2cfbc1362455d9cfd79cc13a5c3b64c50c75677646cc8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4813569%2F&secure%5Burl_type%5D=linkedin_company_website) 130 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Customer Success Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 53% Small, 43% Medium #### What Do G2 Reviewers Say About Mixmax? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **effective email tracking** capabilities of Mixmax, enhancing their outreach and campaign performance significantly. - Users appreciate the **ease of use** of Mixmax, especially for quick email template creation and integration features. - Users love that Mixmax offers **time-saving automation** , streamlining outreach and improving efficiency with customizable messages. - Users love the **versatile features** of Mixmax, enhancing outreach with templates, analytics, and seamless integrations. - Users appreciate the **helpful features** of Mixmax, enhancing email efficiency and engagement with templates and analytics. ##### Cons - Users feel that the **missing features** in Mixmax limit functionality, particularly in the standard version. - Users find it limiting that Mixmax only allows sending emails from **one sender** , complicating team communication. - Users feel that Mixmax has **limited features** , wishing for improved functionality like sending emails from multiple accounts. - Users find Mixmax to be **pricey** for its features, especially when relying mainly on email functions. - Users find the **learning curve steep** due to difficult tutorials and complex feature navigation in Mixmax. #### What Are Recent G2 Reviews of Mixmax? **["Excellent Tracking, Reminders, and Sequences That Streamline Follow-Ups"](https://www.g2.com/survey_responses/mixmax-review-12781887)** **Rating:** 5.0/5.0 stars _— Sylvia T._ [Read full review](https://www.g2.com/survey_responses/mixmax-review-12781887) **["Reminders and Sequences Keep My Follow-Ups Effortless and Fast"](https://www.g2.com/survey_responses/mixmax-review-12736253)** **Rating:** 5.0/5.0 stars _— Scott C._ [Read full review](https://www.g2.com/survey_responses/mixmax-review-12736253) #### What Are G2 Users Discussing About Mixmax? - [What is Mixmax used for?](https://www.g2.com/discussions/what-is-mixmax-used-for) - 2 comments - [How do I install Mixmax?](https://www.g2.com/discussions/how-do-i-install-mixmax) - 1 comment - [Does Mixmax work with Outlook?](https://www.g2.com/discussions/does-mixmax-work-with-outlook) - 1 comment - [What is Mixmax app?](https://www.g2.com/discussions/what-is-mixmax-app) - 2 comments - [How much does Mixmax cost?](https://www.g2.com/discussions/how-much-does-mixmax-cost) - 1 comment - ‹ Prev‹ Prev - 1 - [2](/categories/email-tracking?order=g2_score&page=2#product-list) - [3](/categories/email-tracking?order=g2_score&page=3#product-list) - [4](/categories/email-tracking?order=g2_score&page=4#product-list) - [5](/categories/email-tracking?order=g2_score&page=5#product-list) - … - [11](/categories/email-tracking?order=g2_score&page=11#product-list) - [12](/categories/email-tracking?order=g2_score&page=12#product-list) - [Next ›Next ›](/categories/email-tracking?order=g2_score&page=2#product-list) Spotlight Categories [Voice Recognition Software](https://www.g2.com/categories/voice-recognition) [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) [Sales Enablement Software](https://www.g2.com/categories/sales-enablement) [Third Party & Supplier Risk Management Software](https://www.g2.com/categories/third-party-supplier-risk-management) [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) Similar Categories - [AI Sales Roleplay Tools](/categories/ai-sales-roleplay-tools) - [Conversation Intelligence](/categories/conversation-intelligence) - [Digital Sales Room](/categories/digital-sales-room) - [Lead-to-Account Matching and Routing](/categories/lead-to-account-matching-and-routing) - [Outbound Call Tracking](/categories/outbound-call-tracking) - [Sales Coaching](/categories/sales-coaching) - [Sales Enablement](/categories/sales-enablement) - [Sales Engagement](/categories/sales-engagement) - [Salesforce CRM Document Generation](/categories/salesforce-crm-document-generation) - [Sales Performance Management](/categories/sales-performance-management) - [Sales Planning](/categories/sales-planning) - [Sales Training and Onboarding](/categories/sales-training-and-onboarding) [Browse Email Tracking Themes](/categories/email-tracking/themes) ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung") JJ Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung) Updated April 10, 2026 Email tracking software allows users to monitor email engagement metrics, including open rates, link clicks, and attachment downloads, using features such as web beacons and read receipts, helping sales and marketing teams identify optimal engagement points and improve communications with prospective customers. ### Core Capabilities of Email Tracking Software To qualify for inclusion in the Email Tracking category, a product must: - Integrate with email platforms so that users can create, manage, send, schedule, and track inbound and outbound emails - Enable users to schedule emails based on factors such as time constraints, geographic distribution of prospects, and prospect status - Notify users when recipient actions occur such as email opened, reply sent, or attachment downloaded - Allow users to categorize inbound and outbound communications according to tags, lists, and sales priority - Deliver analytics on basic and advanced email usage to understand how emails are received ### Common Use Cases for Email Tracking Software Sales and marketing teams use [email tracking software](https://learn.g2.com/best-email-tracking-software) to optimize outreach timing and improve prospect engagement. Common use cases include: - Identifying the best time to follow up with prospects based on open and click behavior - Evaluating the effectiveness of sales messaging and email templates to improve conversion - Prioritizing outreach by tracking which prospects are most actively engaging with emails ### How Email Tracking Software Differs from Other Tools Email tracking software integrates directly with email platforms and is typically implemented alongside complementary sales and marketing tools such as [CRM software](https://www.g2.com/categories/crm) and [email marketing software](https://www.g2.com/categories/email-marketing) to form a complete sales force automation system. While email marketing software focuses on campaign management and list segmentation, email tracking tools focus specifically on real-time engagement signals at the individual email level. ### Insights from G2 on Email Tracking Software Based on category trends on G2, real-time open and click notifications and seamless CRM integration stand out as the most valued features. Improved follow-up timing and better visibility into prospect intent stand out as primary outcomes of adoption. Top Tools at a Glance | | Real-time email open tracking with CRM-native sequencing | User Review "Highly Customisable, but Easy to Underutilise Without Training" | | | Salesforce-native email tracking inside opportunity pipelines | User Review "Agentforce Sales Delivers Clear Lead Visibility and Smoother Marketing-to-Sales Handoff" | | | Multi-touch outreach tracking with sequenced follow-ups | User Review "Sales Development Representative" | | | Deal-linked email tracking with pipeline visibility | User Review "Simple, Cost-Effective CRM with an Easy-to-Use Visual Pipeline" | | | Cold outreach deliverability with multi-inbox warmup tracking | User Review "Instantly showed me that cold email is not just about writing better emails" | | | Centralized email tracking with pipeline automation | User Review "Game-changer for workflow organization and cross-team collaboration" | | | Outbound email tracking with B2B intent signals | User Review "Efficient Sales Prospecting, Needs UI Improvement" | | | Multi-channel campaign tracking with unified deliverability analytics | User Review "WooCommerce data flows into Brevo without building another integration" | | | Salesforce-synced email tracking inside sales cadences | User Review "Boosts Sales Execution with Structured Cadences and CRM-Integrated Insights" | | | Email tracking with behavioral buyer-intent signals | User Review "Caught a silent deal-breaker using Q for Email and SoundWave" | * * * Show More