If a franchisee location is trying to find a payment history, will our back office be able to assist?
1 Comment
Official Response from EPX
Yes. All fields submitted with a payment are searchable. The franchisee can search within their activity or the back office can drill down on the location to...Read more
If a franchisee has several locations will that person be able to view all the locations he or she owns?
1 Comment
Official Response from EPX
Yes, EPX can create users in webSuite to allow each location to view its own reporting individually. EPX can also create a division user ID for the franchise...Read more
Why is chargeback processing easier with EPX?
1 Comment
Official Response from EPX
EPX’s online chargeback reporting eliminates paper and instantly matches the chargeback to the original transaction. This tool dramatically reduces the...Read more
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