Introducing G2.ai, the future of software buying.Try now
Compare Author-It and MadCap Syndicate 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Accruent Meridian
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
GetResponse
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Kontent.ai
Visit Website
At a Glance
Market Segments
Mid-Market (48.5% of reviews)
Enterprise (66.7% of reviews)
Entry-Level Pricing
Starting at $1,850.00 2 Users Per Month
Contact Us
Author-It
Star Rating
(33)3.9 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Entry-Level Pricing
Starting at $1,850.00 2 Users Per Month
Browse all 2 pricing plansMadCap Syndicate
Star Rating
(18)4.6 out of 5
Market Segments
Enterprise (66.7% of reviews)
Entry-Level Pricing
Contact Us
Learn more about MadCap SyndicateSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Author-It excels in content creation with a high score of 9.7, making it a preferred choice for those focused on developing rich, engaging content. In contrast, Xyleme, while still strong, scores 8.3 in this area, indicating it may not be as robust for content creation tasks.
- Reviewers mention that Xyleme shines in collaborative review features, scoring an impressive 9.7 compared to Author-It's 8.2. This suggests that Xyleme offers a more seamless experience for teams working together on content, which is crucial for organizations that prioritize collaboration.
- G2 users highlight that Author-It has a lower ease of setup score (6.0) compared to Xyleme (8.1), indicating that users may find Xyleme easier to implement and get started with, which can be a significant factor for companies looking to minimize downtime during onboarding.
- Users on G2 report that Xyleme provides superior quality of support, with a score of 9.7 versus Author-It's 8.5. This suggests that Xyleme may offer more responsive and effective customer service, which is vital for organizations that require ongoing assistance.
- Reviewers mention that Author-It has a strong XML authoring capability with a score of 8.5, which is essential for users needing advanced content structuring. Xyleme, while not rated in this specific area, may not cater as effectively to users with complex XML needs.
- Users say that Xyleme's cloud-based deployment (9.3) is more favorable compared to Author-It's (7.5), indicating that Xyleme may offer better flexibility and accessibility for remote teams, which is increasingly important in today's work environment.
Pricing
Entry-Level Pricing
Author-It
Training and eLearning
Starting at $1,850.00
2 Users Per Month
All plans include unlimited:
- Customer support
- Enterprise grade security
- Projects & publications
MadCap Syndicate
MadCap Syndicate
Contact Us
Pricing is based on a variety of factors. Contact us for a custom quote today.
- Pricing is based on a variety of factors. Contact us for a custom quote today.
Free Trial
Author-It
No trial information availableMadCap Syndicate
No trial information availableRatings
Meets Requirements
8.2
31
8.7
10
Ease of Use
7.4
31
8.3
9
Ease of Setup
5.8
25
8.1
6
Ease of Admin
6.8
21
8.6
7
Quality of Support
8.3
31
9.7
10
Has the product been a good partner in doing business?
8.0
21
9.8
7
Product Direction (% positive)
7.4
31
8.3
7
Features by Category
XML Data Model Type
6.9
9
Feature Not Available
6.9
6
Feature Not Available
Not enough data
Feature Not Available
6.7
5
Not enough data
Software Model
8.1
7
9.3
5
7.7
5
Feature Not Available
8.1
12
Feature Not Available
7.5
10
9.3
5
Creation Features
8.5
14
Not enough data
7.0
14
8.7
5
8.2
14
9.7
5
Training & eLearning
9.7
5
Not enough data
9.7
5
Feature Not Available
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
9.7
5
Feature Not Available
Publishing
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Development
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Headless CMS
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Author-It and MadCap Syndicate are categorized as Component Content Management Systems
Unique Categories
Author-It is categorized as Course Authoring and Help Authoring Tool (HAT)
MadCap Syndicate is categorized as Headless CMS, eLearning Content, and Enterprise Content Management (ECM)
Reviews
Reviewers' Company Size
Author-It
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MadCap Syndicate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.3%
Machinery
21.2%
Information Technology and Services
15.2%
Electrical/Electronic Manufacturing
6.1%
Automotive
6.1%
Other
21.2%
Hospital & Health Care
16.7%
Telecommunications
11.1%
Banking
11.1%
Utilities
5.6%
Professional Training & Coaching
5.6%
Other
50.0%
Discussions
Where is the manual Author it ProCSS configuration and commands?
2 Comments
PS
Hi Antti, We noticed that some of our content on the Knowledge Center was hard to find, so we're restructuring our KC. This will also include the complete...Read more
Can I and if yes how create training tutorials?
1 Comment
MA
Hi Marie,
Yes, you can use Author-it to create training material, including Student and Instructor Guides (PDF), HTML5 elearning and assessments, and HTML5...Read more
Author-It has no more discussions with answers
Can Syndicate integrate with my LMS, CMS, or existing documentation tools?
1 Comment
Official Response from MadCap Syndicate
Yes. Syndicate seamlessly integrates with learning systems, CMS platforms, and authoring tools to centralize your content. You can connect it to SharePoint,...Read more
What makes MadCap Syndicate different from other structured content platforms?
1 Comment
Official Response from MadCap Syndicate
Syndicate is built for teams that need enterprise-grade content governance and reuse. Unlike basic CMS tools, it structures, tags, and controls your content...Read more
How does Syndicate support AI and Retrieval-Augmented Generation (RAG)?
1 Comment
Official Response from MadCap Syndicate
Syndicate RAG connects large language models (LLMs) directly to your governed enterprise content. That means every AI response is powered by truth, not...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
