Introducing G2.ai, the future of software buying.Try now
Compare Author-It and Help & Manual 
At a Glance
Market Segments
Mid-Market (48.5% of reviews)
Small-Business (85.0% of reviews)
Entry-Level Pricing
Starting at $1,850.00 2 Users Per Month
$1099
Author-It
Star Rating
(33)3.9 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $1,850.00 2 Users Per Month
Browse all 2 pricing plansHelp & Manual
Star Rating
(22)4.8 out of 5
Market Segments
Small-Business (85.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$1099
Browse all 3 pricing plansAuthor-It vs Help & Manual
When assessing the two solutions, reviewers found Help & Manual easier to use, set up, and administer. Reviewers also preferred doing business with Help & Manual overall.
- Reviewers felt that Help & Manual meets the needs of their business better than Author-It.
- When comparing quality of ongoing product support, reviewers felt that Help & Manual is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Help & Manual over Author-It.
Pricing
Entry-Level Pricing
Author-It
Training and eLearning
Starting at $1,850.00
2 Users Per Month
All plans include unlimited:
- Customer support
- Enterprise grade security
- Projects & publications
Help & Manual
Server Edition
$1099
Floating server license for one user at a time. The total number of users is unlimited. Server licenses are great for small to medium authoring teams.
Free Trial
Author-It
No trial information availableHelp & Manual
No trial information availableRatings
Meets Requirements
8.2
31
9.4
20
Ease of Use
7.4
31
8.7
20
Ease of Setup
5.8
25
9.1
11
Ease of Admin
6.8
21
9.5
11
Quality of Support
8.3
31
9.5
18
Has the product been a good partner in doing business?
8.0
21
9.8
9
Product Direction (% positive)
7.4
31
9.4
20
Features by Category
XML Data Model Type
6.9
9
Not enough data
6.9
6
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Software Model
8.1
7
Not enough data
7.7
5
Not enough data
8.1
12
Not enough data
7.5
10
Not enough data
Creation Features
8.5
14
Not enough data
7.0
14
Not enough data
8.2
14
Not enough data
Training & eLearning
9.7
5
Not enough data
9.7
5
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Author-It and Help & Manual are categorized as Help Authoring Tool (HAT)
Unique Categories
Author-It is categorized as Component Content Management Systems and Course Authoring
Help & Manual has no unique categories
Reviews
Reviewers' Company Size
Author-It
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Help & Manual
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.3%
Machinery
21.2%
Information Technology and Services
15.2%
Electrical/Electronic Manufacturing
6.1%
Automotive
6.1%
Other
21.2%
Computer Software
50.0%
Information Technology and Services
10.0%
Education Management
10.0%
Telecommunications
5.0%
Mechanical or Industrial Engineering
5.0%
Other
20.0%
Discussions
Where is the manual Author it ProCSS configuration and commands?
2 Comments
PS
Hi Antti, We noticed that some of our content on the Knowledge Center was hard to find, so we're restructuring our KC. This will also include the complete...Read more
Can I and if yes how create training tutorials?
1 Comment
MA
Hi Marie,
Yes, you can use Author-it to create training material, including Student and Instructor Guides (PDF), HTML5 elearning and assessments, and HTML5...Read more
Author-It has no more discussions with answers
Help & Manual has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
