Compare Aurea CRM and Zoho ContactManager
See this
side-by-side comparison of Aurea CRM vs. Zoho ContactManager
based on preference data from user reviews. Aurea CRM rates 4.2/5 stars with 17 reviews. By contrast, Zoho ContactManager rates 4.2/5 stars with 34 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Aurea CRM |  Zoho ContactManager | |
| Star Rating | Aurea CRM | Zoho ContactManager |
| Market Segments | Aurea CRM Mid-Market (50.0% of reviews) | Zoho ContactManager Small-Business (85.3% of reviews) |
| Entry Level Price | Aurea CRM No pricing information available | Zoho ContactManager $0 forever |
Aurea CRM vs Zoho ContactManager
When assessing the two solutions, reviewers found Aurea CRM easier to use, set up, and administer. Reviewers also preferred doing business with Aurea CRM overall.
- Reviewers felt that Aurea CRM meets the needs of their business better than Zoho ContactManager.
- When comparing quality of ongoing product support, reviewers felt that Aurea CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Aurea CRM over Zoho ContactManager.
Categories
Shared Categories
Aurea CRM and Zoho ContactManager are categorized as CRM
Unique Categories
Aurea CRM has no unique categories
Zoho ContactManager has no unique categories
Pricing
‐
‐
‐
Free Trial Unavailable
FREE
$0forever
SMART
$15per month
ULTRA
$25per month
Free Trial Unavailable
Ratings
Meets Requirements
Aurea CRM
Responses: 14
Zoho ContactManager
Responses: 33
Ease of Use
Aurea CRM
Responses: 14
Zoho ContactManager
Responses: 32
Ease of Setup
Aurea CRM
Responses: 7
Zoho ContactManager
Responses: 23
Ease of Admin
Aurea CRM
Responses: 7
Zoho ContactManager
Responses: 24
Quality of Support
Aurea CRM
Responses: 14
Zoho ContactManager
Responses: 27
Ease of Doing Business With
Aurea CRM
Responses: 7
Zoho ContactManager
Responses: 21
Product Direction (% positive)
Aurea CRM
Responses: 14
Zoho ContactManager
Responses: 32
Features
Sales Force Automation
Contact & Account Management
Aurea CRM
Responses: 11
Verified Feature
Zoho ContactManager
Responses: 12
Verified Feature
Partner Relationship Mgmt. (PRM)
Aurea CRM
Responses: 9
Verified Feature
Zoho ContactManager
Opportunity & Pipeline Mgmt.
Aurea CRM
Responses: 11
Verified Feature
Zoho ContactManager
Responses: 10
Verified Feature
Task / Activity Management
Aurea CRM
Responses: 11
Verified Feature
Zoho ContactManager
Responses: 13
Verified Feature
Territory & Quota Management
Aurea CRM
Responses: 9
Verified Feature
Zoho ContactManager
Responses: 5
Verified Feature
Desktop Integration
Aurea CRM
Responses: 10
Verified Feature
Zoho ContactManager
Responses: 10
Verified Feature
Product & Price List Management
Aurea CRM
Responses: 10
Verified Feature
Zoho ContactManager
Responses: 5
Verified Feature
Quote & Order Management
Aurea CRM
Responses: 11
Verified Feature
Zoho ContactManager
Responses: 5
Verified Feature
Customer Contract Management
Aurea CRM
Responses: 9
Verified Feature
Zoho ContactManager
Responses: 10
Verified Feature
Marketing Automation
Email Marketing
Aurea CRM
Responses: 9
Verified Feature
Zoho ContactManager
Responses: 9
Campaign Management
Aurea CRM
Responses: 9
Verified Feature
Zoho ContactManager
Lead Management
Aurea CRM
Responses: 9
Verified Feature
Zoho ContactManager
Responses: 11
Verified Feature
Marketing ROI Analytics
Aurea CRM
Responses: 8
Verified Feature
Zoho ContactManager
Customer Support
Case Management
Aurea CRM
Responses: 10
Verified Feature
Zoho ContactManager
Responses: 9
Verified Feature
Customer Support Portal
Aurea CRM
Responses: 9
Verified Feature
Zoho ContactManager
Responses: 10
Verified Feature
Knowledge Base
Aurea CRM
Responses: 10
Verified Feature
Zoho ContactManager
Responses: 7
Verified Feature
Call Center Features
Aurea CRM
Responses: 10
Verified Feature
Zoho ContactManager
Responses: 6
Verified Feature
Support Analytics
Aurea CRM
Responses: 9
Verified Feature
Zoho ContactManager
Responses: 5
Verified Feature
Reporting & Analytics
Reporting
Aurea CRM
Responses: 10
Verified Feature
Zoho ContactManager
Responses: 8
Verified Feature
Dashboards
Aurea CRM
Responses: 11
Verified Feature
Zoho ContactManager
Responses: 11
Verified Feature
Forecasting
Aurea CRM
Responses: 11
Verified Feature
Zoho ContactManager
Responses: 5
Verified Feature
Mobile & Social
Social Collaboration Features
Aurea CRM
Responses: 7
Zoho ContactManager
Social Network Integration
Aurea CRM
Zoho ContactManager
Responses: 6
Verified Feature
Mobile User Support
Aurea CRM
Responses: 9
Verified Feature
Zoho ContactManager
Responses: 9
Verified Feature
Platform
Customization
Aurea CRM
Responses: 5
Verified Feature
Zoho ContactManager
Responses: 5
Verified Feature
Workflow Capability
Aurea CRM
Responses: 5
Verified Feature
Zoho ContactManager
Responses: 5
Verified Feature
User, Role, and Access Management
Aurea CRM
Zoho ContactManager
Responses: 5
Verified Feature
Internationalization
Aurea CRM
Responses: 5
Verified Feature
Zoho ContactManager
Sandbox / Test Environments
Aurea CRM
Zoho ContactManager
Document & Content Mgmt.
Aurea CRM
Zoho ContactManager
Performance and Reliability
Aurea CRM
Responses: 5
Verified Feature
Zoho ContactManager
Responses: 5
Verified Feature
Output Document Generation
Aurea CRM
Zoho ContactManager
Integration
Data Import & Export Tools
Aurea CRM
Responses: 5
Verified Feature
Zoho ContactManager
Responses: 7
Verified Feature
Integration APIs
Aurea CRM
Zoho ContactManager
Breadth of Partner Applications
Aurea CRM
Zoho ContactManager
Reviewers' Company Size
Reviewers of Aurea CRM were most often representing companies in the Mid-Market segment, while reviewers for Zoho ContactManager were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Aurea CRM
Zoho ContactManager
Mid-Market
(51-1000 emp.)
Aurea CRM
Zoho ContactManager
Enterprise
(> 1000 emp.)
Aurea CRM
Zoho ContactManager
Reviewers' Industry
Information Technology and Services
20.0%
Biotechnology
13.3%
Telecommunications
6.7%
Restaurants
6.7%
Management Consulting
6.7%
Other
46.7%
Information Technology and Services
17.6%
Management Consulting
11.8%
Financial Services
8.8%
Real Estate
5.9%
Non-Profit Organization Management
5.9%
Other
50.0%
Reviews
Most Helpful Favorable Review
Matthias F.
Administrator
- Individual and flexible possibilities to extend your solution (create individual infoareas to solve your business problems) - Usable in every department of the company (hotline, marketing, sales...) - Good usability (intuitive and simple for the...
Administrator in Arts and Crafts
only just starting out but thus far it is easy to use
Most Helpful Critical Review
User in Information Technology and Services
Lack of other basic features such as email marketing, lead scoring, task management. The support at the beggining was not that good, but now a days has improved.
User in Internet
I did not find it yet. In time, I can describe it better.
Top Alternatives
Discussions
Aurea CRM has no discussions with answers
Zoho ContactManager has no discussions with answers
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