# Aurea CRM vs Pivotal CRM Comparison | | Aurea CRM | Pivotal CRM | |---|---|---| | **Star Rating** | 4.1 out of 5 | 3.5 out of 5 | | **Total Reviews** | 25 | 62 | | **Largest Market Segment** | Small-Business (50.0% of reviews) | Mid-Market (50.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Aurea CRM Pros: - Easy Access (1 reviews) - Easy Customization (1 reviews) Cons: - Expensive (1 reviews) - Learning Curve (1 reviews) ### Pivotal CRM Pros: - Customer Management (1 reviews) - Ease of Use (1 reviews) Cons: - Limited Customization (2 reviews) - Expertise Required (1 reviews) --- ## Ratings Comparison | Rating | Aurea CRM | Pivotal CRM | |---|---|---| | **Meets Requirements** | 8.6 (17 reviews) | 8.0 (44 reviews) | | **Ease of Use** | 8.7 (17 reviews) | 7.4 (44 reviews) | | **Ease of Setup** | 7.6 (9 reviews) | 8.0 (16 reviews) | | **Ease of Admin** | 8.8 (8 reviews) | 8.4 (15 reviews) | | **Quality of Support** | 7.9 (17 reviews) | 7.9 (38 reviews) | | **Has the product been a good partner in doing business?** | 9.4 (8 reviews) | 8.7 (14 reviews) | | **Product Direction (% positive)** | 8.6 (17 reviews) | 5.9 (43 reviews) | --- ## Pricing ### Aurea CRM #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Pivotal CRM #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Aurea CRM** | 8.2/10 | 16 | | **Pivotal CRM** | 8.4/10 | 38 | #### Sales Force Automation | Feature | Aurea CRM | Pivotal CRM | |---|---|---| | **Contact & Account Management** | 8.2 (13 reviews) ✓ Verified | 8.2 (29 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | 7.4 (11 reviews) ✓ Verified | Feature Not Available | | **Opportunity & Pipeline Mgmt.** | 8.2 (13 reviews) ✓ Verified | 7.6 (26 reviews) ✓ Verified | | **Task / Activity Management** | 7.6 (13 reviews) ✓ Verified | 8.0 (32 reviews) ✓ Verified | | **Territory & Quota Management** | 7.9 (11 reviews) ✓ Verified | 8.4 (19 reviews) ✓ Verified | | **Desktop Integration** | 8.5 (12 reviews) ✓ Verified | 8.0 (28 reviews) ✓ Verified | | **Product & Price List Management** | 7.9 (12 reviews) ✓ Verified | 8.2 (19 reviews) ✓ Verified | | **Quote & Order Management** | 8.1 (13 reviews) ✓ Verified | 8.2 (18 reviews) ✓ Verified | | **Customer Contract Management** | 7.7 (11 reviews) ✓ Verified | 8.3 (23 reviews) ✓ Verified | #### Marketing Automation | Feature | Aurea CRM | Pivotal CRM | |---|---|---| | **Email Marketing** | 7.7 (11 reviews) ✓ Verified | 8.3 (22 reviews) ✓ Verified | | **Campaign Management** | 8.6 (11 reviews) ✓ Verified | Feature Not Available | | **Lead Management** | 8.5 (11 reviews) ✓ Verified | 8.4 (23 reviews) ✓ Verified | | **Marketing ROI Analytics** | 8.7 (10 reviews) ✓ Verified | Feature Not Available | #### Customer Support | Feature | Aurea CRM | Pivotal CRM | |---|---|---| | **Case Management** | 8.6 (12 reviews) ✓ Verified | 7.6 (19 reviews) ✓ Verified | | **Customer Support Portal** | 7.7 (11 reviews) ✓ Verified | 7.9 (18 reviews) ✓ Verified | | **Knowledge Base** | 7.9 (12 reviews) ✓ Verified | 8.5 (20 reviews) ✓ Verified | | **Call Center Features** | 7.4 (12 reviews) ✓ Verified | 8.2 (19 reviews) ✓ Verified | | **Support Analytics** | 7.9 (11 reviews) ✓ Verified | 8.8 (18 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Aurea CRM | Pivotal CRM | |---|---|---| | **Reporting** | 8.3 (12 reviews) ✓ Verified | 8.0 (28 reviews) ✓ Verified | | **Dashboards** | 8.3 (13 reviews) ✓ Verified | 8.4 (27 reviews) ✓ Verified | | **Forecasting** | 8.1 (13 reviews) ✓ Verified | 8.1 (20 reviews) ✓ Verified | #### Mobile & Social | Feature | Aurea CRM | Pivotal CRM | |---|---|---| | **Social Collaboration Features** | 8.1 (9 reviews) | Feature Not Available | | **Mobile User Support** | 8.3 (11 reviews) ✓ Verified | 7.3 (16 reviews) ✓ Verified | #### Platform | Feature | Aurea CRM | Pivotal CRM | |---|---|---| | **Customization** | 8.6 (7 reviews) ✓ Verified | 9.2 (8 reviews) ✓ Verified | | **Workflow Capability** | 8.6 (7 reviews) ✓ Verified | 8.3 (7 reviews) ✓ Verified | | **User, Role, and Access Management** | 9.4 (6 reviews) ✓ Verified | 8.7 (9 reviews) ✓ Verified | | **Internationalization** | 9.3 (7 reviews) ✓ Verified | 8.6 (6 reviews) ✓ Verified | | **Sandbox / Test Environments** | 7.8 (6 reviews) ✓ Verified | 9.3 (7 reviews) ✓ Verified | | **Document & Content Mgmt.** | Feature Not Available | 8.8 (7 reviews) ✓ Verified | | **Performance and Reliability** | 8.3 (7 reviews) ✓ Verified | 8.7 (9 reviews) ✓ Verified | | **Output Document Generation** | 8.1 (6 reviews) ✓ Verified | 8.6 (7 reviews) ✓ Verified | #### Integration | Feature | Aurea CRM | Pivotal CRM | |---|---|---| | **Data Import & Export Tools** | 7.9 (7 reviews) ✓ Verified | 9.3 (9 reviews) ✓ Verified | | **Integration APIs** | 8.3 (5 reviews) ✓ Verified | 9.3 (7 reviews) ✓ Verified | | **Breadth of Partner Applications** | 8.7 (5 reviews) ✓ Verified | 8.6 (6 reviews) ✓ Verified | #### Generative AI | Feature | Aurea CRM | Pivotal CRM | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | Aurea CRM | Pivotal CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) --- ## Reviewer Demographics ### By Company Size | Segment | Aurea CRM | Pivotal CRM | |---|---|---| | **Small-Business** | 50.0% | 13.0% | | **Mid-Market** | 44.4% | 50.0% | | **Enterprise** | 5.6% | 37.0% | ### By Industry #### Aurea CRM - **Information Technology and Services:** 21.1% - **Biotechnology:** 10.5% - **Telecommunications:** 5.3% - **Restaurants:** 5.3% - **Marketing and Advertising:** 5.3% - **Management Consulting:** 5.3% - **Logistics and Supply Chain:** 5.3% - **Internet:** 5.3% - **Insurance:** 5.3% - **Furniture:** 5.3% - **Other:** 26.3% #### Pivotal CRM - **Computer Software:** 13.0% - **Financial Services:** 7.4% - **Real Estate:** 7.4% - **Consumer Services:** 5.6% - **Food & Beverages:** 3.7% - **Electrical/Electronic Manufacturing:** 3.7% - **Hospital & Health Care:** 3.7% - **Insurance:** 3.7% - **Construction:** 3.7% - **Medical Devices:** 3.7% - **Other:** 44.4% --- ## Alternatives ### Alternatives to Aurea CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25844 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1621 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1001 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13864 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (358 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (944 reviews) ### Alternatives to Pivotal CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25844 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1621 reviews) - [Oracle CRM On Demand](https://www.g2.com/products/oracle-crm-on-demand/reviews) — 3.8/5 stars (112 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13864 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (358 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1001 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3087 reviews) --- ## Top Discussions ### Aurea CRM - Title: [What is Aurea CRM?](https://www.g2.com/discussions/what-is-aurea-crm) — 1 comment > **Top comment:** "It was hard to like anything since their reliability was so poor." ### Pivotal CRM No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aurea-crm-vs-pivotal-crm)