Compare Audiense Connect vs Conversocial

See this
comparison of Audiense Connect vs. Conversocial
based on data from user reviews. Audiense Connect rates 4.1/5 stars with 46 reviews. Conversocial rates 4.5/5 stars with 64 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Audiense Connect
from $8/mo
per month billed annually
 
Audiense Insights
from $696/mo
per month billed annually
 
Free Trial
Free Trial Unavailable
Audiense Connect
Audiense Connect
from $8/moper month billed annually
Audiense Insights
from $696/moper month billed annually
Free Trial
Conversocial
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.0
8.9
Ease of Use
Ease of Use
8.0
9.2
Ease of Setup
Ease of Setup
7.5
9.1
Ease of Admin
Ease of Admin
8.4
8.8
Quality of Support
Quality of Support
8.3
9.2
Ease of Doing Business With
Ease of Doing Business With
8.5
9.1
Product Direction (% positive)
Product Direction (% positive)
8.3
9.2
Meets Requirements
Audiense Connect
8.0
Conversocial
8.9
Ease of Use
Audiense Connect
8.0
Conversocial
9.2
Ease of Setup
Audiense Connect
7.5
Conversocial
9.1
Ease of Admin
Audiense Connect
8.4
Conversocial
8.8
Quality of Support
Audiense Connect
8.3
Conversocial
9.2
Ease of Doing Business With
Audiense Connect
8.5
Conversocial
9.1
Product Direction (% positive)
Audiense Connect
8.3
Conversocial
9.2

Features

Social Media Monitoring
Social Measurement
Audiense Connect
7.9
Conversocial
9.4
Sentiment Scoring
Audiense Connect
7.0
Conversocial
8.9
Influencer Identification
Audiense Connect
8.3
Conversocial
8.6
Social Reporting
Audiense Connect
7.5
Conversocial
9.1
Social Listening
Audiense Connect
8.2
Conversocial
9.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.7%
14.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
46.7%
39.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
6.7%
46.9%
Audiense Connect
Small-Business
46.7%
Mid-Market
46.7%
Enterprise
6.7%
Conversocial
Small-Business
14.1%
Mid-Market
39.1%
Enterprise
46.9%

Reviewers' Industry

 
Marketing and Advertising
23.9%
Marketing and Advertising
7.8%
 
Internet
15.2%
Utilities
6.3%
 
Computer Software
15.2%
Retail
6.3%
 
Public Relations and Communications
6.5%
Broadcast Media
6.3%
 
Staffing and Recruiting
4.3%
Telecommunications
4.7%
 
Other
34.8%
Other
68.8%
Audiense Connect
Marketing and Advertising
23.9%
Internet
15.2%
Computer Software
15.2%
Public Relations and Communications
6.5%
Staffing and Recruiting
4.3%
Other
34.8%
Conversocial
Marketing and Advertising
7.8%
Utilities
6.3%
Retail
6.3%
Broadcast Media
6.3%
Telecommunications
4.7%
Other
68.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
User in Internet

In no particular order, I was most engaged by the insight into: [a] my Twitter community [b] audience statistics [c] discovering new, relevant Twitter users [d] and tracking my Twitter interactions. With that said, the Dashboard is also excellent and...

Bernardo D.
Industry Analyst / Tech Writer in Computer Software

This is not only a great tool to manage your customer services, but also to engage with your fans. No need to have two separate tools for that - you can schedule your content, while responding to your customers' feedback. Additionally, you also get some...

Most Helpful Critical Review
Most Helpful Critical Review
Agency in Public Relations and Communications

I dislike the rate of response and the usability of the dashboards.

Agency in Marketing and Advertising

Conversocial's in-browser performance is very slow which is why we switched away from it in 2016 and stopped selling them to our clients. We now have a relationship with a tool that provides some limited automated moderation + customer care.

 
Audiense Connect
Most Helpful Favorable Review
User in Internet

In no particular order, I was most engaged by the insight into: [a] my Twitter community [b] audience statistics [c] discovering new, relevant Twitter users [d] and tracking my Twitter interactions. With that said, the Dashboard is also excellent and...

Most Helpful Critical Review
Agency in Public Relations and Communications

I dislike the rate of response and the usability of the dashboards.

Conversocial
Most Helpful Favorable Review
Bernardo D.
Industry Analyst / Tech Writer in Computer Software

This is not only a great tool to manage your customer services, but also to engage with your fans. No need to have two separate tools for that - you can schedule your content, while responding to your customers' feedback. Additionally, you also get some...

Most Helpful Critical Review
Agency in Marketing and Advertising

Conversocial's in-browser performance is very slow which is why we switched away from it in 2016 and stopped selling them to our clients. We now have a relationship with a tool that provides some limited automated moderation + customer care.

Screenshots

 
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