# AudienceView Professional vs Brown Paper Tickets Comparison | | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Star Rating** | 4.3 out of 5 | 3.9 out of 5 | | **Total Reviews** | 87 | 32 | | **Largest Market Segment** | Small-Business (91.9% of reviews) | Small-Business (56.3% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### AudienceView Professional Pros: - Customer Support (8 reviews) - Helpful (6 reviews) Cons: - High Fees (2 reviews) - Limited Customization (2 reviews) ### Brown Paper Tickets **Not enough data** --- ## Ratings Comparison | Rating | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Meets Requirements** | 8.7 (71 reviews) | 8.5 (26 reviews) | | **Ease of Use** | 8.4 (74 reviews) | 9.2 (26 reviews) | | **Ease of Setup** | 8.1 (52 reviews) | 9.3 (7 reviews) | | **Ease of Admin** | 8.5 (52 reviews) | 9.3 (7 reviews) | | **Quality of Support** | 8.7 (71 reviews) | 8.9 (20 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (53 reviews) | 8.8 (7 reviews) | | **Product Direction (% positive)** | 8.9 (66 reviews) | 7.8 (26 reviews) | --- ## Pricing ### AudienceView Professional #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Brown Paper Tickets #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Event Registration & Ticketing | Product | Score | Reviews | |---|---|---| | **AudienceView Professional** | 7.7/10 | 49 | | **Brown Paper Tickets** | 8.3/10 | 22 | #### Registration | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Event creation** | 8.5 (48 reviews) | 8.8 (17 reviews) | | **User registration process** | 8.5 (48 reviews) | 8.2 (22 reviews) | | **Payment processing** | 8.8 (48 reviews) | 8.8 (20 reviews) | | **Mobile check-in** | Feature Not Available | 9.1 (15 reviews) | | **On-site tickets and registration** | 8.7 (48 reviews) | 8.7 (18 reviews) | #### Generative AI | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **AI Text Generation** | 4.5 (23 reviews) | Not enough data | #### Marketing and Communications | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Event website creation** | Feature Not Available | 8.2 (15 reviews) | | **Email automation** | 7.8 (46 reviews) | 8.5 (13 reviews) | | **Email customization** | 7.7 (47 reviews) | 7.1 (14 reviews) | | **Contact list management** | 8.2 (47 reviews) | 7.9 (15 reviews) | | **Social media promotion** | Feature Not Available | 7.4 (15 reviews) | | **Lead generation and retrieval** | 6.8 (41 reviews) | 8.3 (9 reviews) | #### Agentic AI - Event Registration & Ticketing | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | ### Event Management Platforms | Product | Score | Reviews | |---|---|---| | **AudienceView Professional** | 6.1/10 | 49 | | **Brown Paper Tickets** | N/A | N/A | #### Registration | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Event creation** | 8.5 (48 reviews) | 8.8 (17 reviews) | | **User registration process** | 8.5 (48 reviews) | 8.2 (22 reviews) | | **Payment processing** | 8.8 (48 reviews) | 8.8 (20 reviews) | | **Mobile check-in** | Feature Not Available | 9.1 (15 reviews) | | **On-site tickets and registration** | 8.7 (48 reviews) | 8.7 (18 reviews) | #### Marketing and Communications | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Event website creation** | Feature Not Available | 8.2 (15 reviews) | | **Email automation** | 7.8 (46 reviews) | 8.5 (13 reviews) | | **Email customization** | 7.7 (47 reviews) | 7.1 (14 reviews) | | **Contact list management** | 8.2 (47 reviews) | 7.9 (15 reviews) | | **Social media promotion** | Feature Not Available | 7.4 (15 reviews) | | **Lead generation and retrieval** | 6.8 (41 reviews) | 8.3 (9 reviews) | #### Event Operations | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Site selection** | 6.5 (20 reviews) | Not enough data | | **Supplier procurement** | 4.9 (17 reviews) | Not enough data | | **Hotel and transportation planning** | 2.7 (15 reviews) | Not enough data | | **Staff management** | 4.2 (17 reviews) | Not enough data | | **Budget management** | 5.3 (17 reviews) | Not enough data | | **Session scheduling** | 5.8 (16 reviews) | Not enough data | | **Speaker submissions** | 3.6 (15 reviews) | Not enough data | | **Exhibition management** | 4.4 (16 reviews) | Not enough data | #### Attendee Engagement | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Event agendas and schedules** | 5.0 (17 reviews) | Not enough data | | **Floor plans / maps** | 5.5 (20 reviews) | Not enough data | | **Social media integrations** | 5.0 (17 reviews) | Not enough data | | **Attendee networking** | 3.5 (16 reviews) | Not enough data | | **Attendee surveys** | 5.2 (18 reviews) | Not enough data | #### Platform | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Performance and reliability** | 8.2 (24 reviews) | Not enough data | | **Reporting and dashboards** | 7.6 (24 reviews) | Not enough data | | **API / integrations** | 4.8 (18 reviews) | Not enough data | | **Multiple event management** | 8.4 (25 reviews) | Not enough data | #### Generative AI | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **AI Text Generation** | 3.8 (12 reviews) | Not enough data | #### Agentic AI - Event Management Platforms | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | ### Theater Venue Management | Product | Score | Reviews | |---|---|---| | **AudienceView Professional** | 7.6/10 | 34 | | **Brown Paper Tickets** | N/A | N/A | #### Theater Management | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Ticketing** | 9.2 (34 reviews) | Not enough data | | **Customer Database** | 9.1 (34 reviews) | Not enough data | | **Sales Tools** | 8.4 (32 reviews) | Not enough data | #### Venue Administration | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Venue Calendar** | 8.0 (31 reviews) | Not enough data | | **Billing and Invoicing** | 6.1 (26 reviews) | Not enough data | | **Resource Management** | 6.7 (25 reviews) | Not enough data | | **Artist Management** | 5.4 (24 reviews) | Not enough data | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **AudienceView Professional** | 6.7/10 | 19 | | **Brown Paper Tickets** | N/A | N/A | #### Constituent Management | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Constituent Profiles** | 7.8 (18 reviews) | Not enough data | | **Online Portal** | 7.1 (18 reviews) | Not enough data | | **Donor Communications** | 7.6 (19 reviews) | Not enough data | #### Marketing Automation | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Email Marketing** | 6.1 (18 reviews) | Not enough data | | **Lead Management** | 5.8 (12 reviews) | Not enough data | | **Campaign Management** | 6.4 (15 reviews) | Not enough data | | **Marketing ROI Analytics** | 4.6 (15 reviews) | Not enough data | #### Workflow Automation | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Donor Prospecting** | 6.1 (14 reviews) | Not enough data | | **Data Entry** | 6.8 (17 reviews) | Not enough data | | **Task Delegation** | 6.9 (13 reviews) | Not enough data | #### Reporting & Analytics | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Reporting** | 8.2 (19 reviews) | Not enough data | | **Dashboards** | 7.2 (18 reviews) | Not enough data | | **Automated Reports** | 7.0 (19 reviews) | Not enough data | #### Integrations | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Accounting** | 6.8 (18 reviews) | Not enough data | | **Fundraising** | 8.5 (17 reviews) | Not enough data | | **Grant Management** | 4.0 (13 reviews) | Not enough data | | **Sales POS** | 7.5 (18 reviews) | Not enough data | #### Agentic AI - Nonprofit CRM | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | ### Box Office | Product | Score | Reviews | |---|---|---| | **AudienceView Professional** | 8.0/10 | 53 | | **Brown Paper Tickets** | N/A | N/A | #### Box Office | Feature | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Customer Profiles** | 8.4 (51 reviews) | Not enough data | | **Ticket Types** | 8.9 (53 reviews) | Not enough data | | **Branding & Customization** | 7.6 (49 reviews) | Not enough data | | **Event Communications** | 8.3 (53 reviews) | Not enough data | | **E-Commerce** | 7.1 (47 reviews) | Not enough data | | **Fundraising** | 8.0 (48 reviews) | Not enough data | | **Event Analytics** | 7.9 (50 reviews) | Not enough data | --- ## Categories **Shared Categories (2):** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Box Office Software](https://www.g2.com/categories/box-office) **Unique to AudienceView Professional (4):** [Theater Venue Management Software](https://www.g2.com/categories/theater-venue-management), [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) --- ## Reviewer Demographics ### By Company Size | Segment | AudienceView Professional | Brown Paper Tickets | |---|---|---| | **Small-Business** | 91.9% | 56.3% | | **Mid-Market** | 5.8% | 25.0% | | **Enterprise** | 2.3% | 18.8% | ### By Industry #### AudienceView Professional - **Performing Arts:** 52.3% - **Entertainment:** 25.6% - **Non-Profit Organization Management:** 5.8% - **Music:** 3.5% - **Museums and Institutions:** 2.3% - **Higher Education:** 2.3% - **Fine Art:** 2.3% - **Religious Institutions:** 1.2% - **Marketing and Advertising:** 1.2% - **Leisure, Travel & Tourism:** 1.2% - **Other:** 2.3% #### Brown Paper Tickets - **Non-Profit Organization Management:** 9.7% - **Marketing and Advertising:** 9.7% - **Retail:** 6.5% - **Performing Arts:** 6.5% - **Accounting:** 3.2% - **Building Materials:** 3.2% - **Consumer Goods:** 3.2% - **Consumer Services:** 3.2% - **Entertainment:** 3.2% - **Environmental Services:** 3.2% - **Other:** 48.4% --- ## Alternatives ### Alternatives to AudienceView Professional - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) — 4.3/5 stars (913 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2151 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews) - [TicketSpice](https://www.g2.com/products/ticketspice/reviews) — 4.8/5 stars (417 reviews) - [Bizzabo](https://www.g2.com/products/bizzabo/reviews) — 4.3/5 stars (448 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (899 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews) - [RegFox](https://www.g2.com/products/regfox/reviews) — 4.7/5 stars (566 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5323 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) ### Alternatives to Brown Paper Tickets - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) — 4.3/5 stars (913 reviews) - [TicketSpice](https://www.g2.com/products/ticketspice/reviews) — 4.8/5 stars (417 reviews) - [Ticket Tailor](https://www.g2.com/products/ticket-tailor/reviews) — 4.8/5 stars (198 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2151 reviews) - [Whova](https://www.g2.com/products/whova/reviews) — 4.8/5 stars (1915 reviews) - [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) — 4.6/5 stars (1078 reviews) - [Splash](https://www.g2.com/products/splash/reviews) — 4.4/5 stars (370 reviews) - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) — 4.5/5 stars (955 reviews) - [RegFox](https://www.g2.com/products/regfox/reviews) — 4.7/5 stars (566 reviews) - [Bizzabo](https://www.g2.com/products/bizzabo/reviews) — 4.3/5 stars (448 reviews) --- ## Top Discussions ### AudienceView Professional - Title: [What does Audienceview Professional do?](https://www.g2.com/discussions/what-does-audienceview-professional-do) — 1 comment *(includes official response)* > **Top comment:** "AudienceView Professional is an all-encompassing event management platform that goes beyond typical ticketing software. Trusted by a multitude of..." - Title: [What happened to vendini?](https://www.g2.com/discussions/what-happened-to-vendini) — 1 comment *(includes official response)* > **Top comment:** "Vendini was acquired by AudienceView in 2019 along with CrowdTorch, ElectroStub, TuneStub and LaughStub. You can view our company timeline here:..." - Title: [Is AudienceView a CRM?](https://www.g2.com/discussions/is-audienceview-a-crm) — 1 comment > **Top comment:** "I have no idea what a CRM is. Hope that helps?" - Title: [How much does AudienceView cost?](https://www.g2.com/discussions/how-much-does-audienceview-cost) — 1 comment *(includes official response)* > **Top comment:** "Hi there! Please visit our website to view pricing information: https://audienceview.com/professional/pricing/" - Title: [Why do you hold my money????](https://www.g2.com/discussions/50288-why-do-you-hold-my-money) — 1 comment, 1 upvote > **Top comment:** "We are new to Audience View and we closed our first show with their ticketing system on April 11, 2021 but have not seen the first dime of our money. This is..." ### Brown Paper Tickets - Title: [Has anyone rec'd a refund for canceled due to Covid events?](https://www.g2.com/discussions/has-anyone-rec-d-a-refund-for-canceled-due-to-covid-events) — 1 comment, 1 upvote > **Top comment:** "Covid events are basically organized for providing awareness of the importance of covid vaccination.The..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/audienceview-professional-vs-brown-paper-tickets)