# Attentive vs Twilio Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Attentive excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate features like the AI Pro tool, which optimizes send management and supports higher conversion rates, making it a favorite for SMS marketing.
- **Users say** that Twilio offers robust API integration capabilities, allowing for seamless communication automation. Reviewers highlight its ability to trigger SMS, calls, and WhatsApp directly from Salesforce workflows, which simplifies management and enhances operational efficiency.
- **According to verified reviews** , Attentive's onboarding process is notably smooth, with users commending the migration team's support. This contrasts with Twilio, where some users have mentioned challenges in configuration, indicating a steeper learning curve for new users.
- **Reviewers mention** that Twilio is highly scalable and well-documented, making it a reliable choice for businesses needing flexible communication solutions. However, some users feel that it may not fully meet specific workflow needs, leading to occasional frustrations.
- **Users highlight** that Attentive significantly boosts customer engagement and helps recover lost sales, which is a critical feature for businesses focused on maximizing revenue. In comparison, while Twilio is effective for communication, it lacks the same level of targeted marketing capabilities.
- **G2 reviewers indicate** that Attentive provides superior customer support, with a quality rating that reflects its commitment to helping users succeed. Twilio, while generally reliable, has received mixed feedback regarding support responsiveness, suggesting room for improvement in this area.



| | Attentive | Twilio | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 1,381 | 518 | 
| **Largest Market Segment** | Small-Business (59.4% of reviews) | Small-Business (51.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Attentive

Pros:
- Ease of Use (429 reviews)
- Customer Support (348 reviews)

Cons:
- Expensive (106 reviews)
- Missing Features (100 reviews)

### Twilio

Pros:
- Ease of Use (40 reviews)
- Easy Integrations (30 reviews)

Cons:
- Expensive (26 reviews)
- Poor Customer Support (23 reviews)

---
## Ratings Comparison
| Rating | Attentive | Twilio | 
|---|---|---|
  | **Meets Requirements** | 8.8 (1102 reviews) | 8.7 (374 reviews) | 
  | **Ease of Use** | 9.1 (1110 reviews) | 8.2 (382 reviews) | 
  | **Ease of Setup** | 8.8 (828 reviews) | 7.7 (221 reviews) | 
  | **Ease of Admin** | 9.0 (416 reviews) | 7.9 (196 reviews) | 
  | **Quality of Support** | 9.2 (1090 reviews) | 7.8 (340 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (421 reviews) | 8.0 (187 reviews) | 
  | **Product Direction (% positive)** | 9.0 (1045 reviews) | 8.3 (362 reviews) | 

---
## Pricing

### Attentive

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Twilio

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Attentive** | 7.5/10 | 197 |
| **Twilio** | N/A | N/A |

#### Email Marketing

| Feature | Attentive | Twilio | 
|---|---|---|
| **Building and Personalizing Emails** | 7.5 (82 reviews) | Not enough data | 
| **Sending Outbound Emails** | 8.1 (73 reviews) | Not enough data | 
| **Manage Email Deliverability** | 7.5 (60 reviews) | Not enough data | 
| **Automated Email Responses** | 7.7 (61 reviews) | Not enough data | 

#### Online Marketing

| Feature | Attentive | Twilio | 
|---|---|---|
| **Landing Pages and Forms** | 7.7 (67 reviews) | Not enough data | 
| **Dynamic Content** | 7.6 (62 reviews) | Not enough data | 
| **A/B Testing** | 8.4 (71 reviews) | Not enough data | 
| **Mobile Optimized** | 8.1 (63 reviews) | Not enough data | 
| **Search Tracking and Optimization** | 7.6 (55 reviews) | Not enough data | 

#### Lead Management

| Feature | Attentive | Twilio | 
|---|---|---|
| **Marketing Lead Database** | 8.1 (55 reviews) | Not enough data | 
| **Data Quality Management** | 7.7 (51 reviews) | Not enough data | 
| **Segmentation** | 7.8 (87 reviews) | Not enough data | 
| **Lead Scoring and Grading** | 7.1 (46 reviews) | Not enough data | 
| **Lead Nurturing** | 7.3 (49 reviews) | Not enough data | 
| **Online Behavior Tracking** | 7.5 (50 reviews) | Not enough data | 
| **Automated Alerts and Tasks** | 7.3 (49 reviews) | Not enough data | 
| **CRM Lead Integration** | 7.3 (53 reviews) | Not enough data | 

#### Campaign Management

| Feature | Attentive | Twilio | 
|---|---|---|
| **Program Management** | 7.9 (64 reviews) | Not enough data | 
| **Event / Webinar Marketing** | 7.3 (45 reviews) | Not enough data | 
| **Calendaring** | 7.4 (49 reviews) | Not enough data | 
| **Budgeting** | 7.0 (49 reviews) | Not enough data | 

#### Social

| Feature | Attentive | Twilio | 
|---|---|---|
| **Social Listening** | 6.6 (44 reviews) | Not enough data | 
| **Social Sharing** | 6.7 (45 reviews) | Not enough data | 
| **Social Campaigns** | 6.7 (45 reviews) | Not enough data | 
| **Social Media Engagement** | 6.6 (43 reviews) | Not enough data | 
| **Social Media Advertising** | 6.6 (44 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Attentive | Twilio | 
|---|---|---|
| **Basic Reporting** | 7.6 (87 reviews) | Not enough data | 
| **Web Analytics** | 7.7 (46 reviews) | Not enough data | 
| **ROI Analytics** | 7.9 (53 reviews) | Not enough data | 
| **Revenue Analytics** | 7.8 (49 reviews) | Not enough data | 
| **SEO / Keyword Analytics** | 6.8 (44 reviews) | Not enough data | 

#### Platform

| Feature | Attentive | Twilio | 
|---|---|---|
| **Customization ** | 7.8 (71 reviews) | Not enough data | 
| **Workflow Capability** | 8.1 (78 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.5 (61 reviews) | Not enough data | 
| **Internationalization** | 7.9 (57 reviews) | Not enough data | 
| **Sandbox / Test Environments** | 7.3 (58 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (75 reviews) | Not enough data | 
| **Output Document Generation** | 7.6 (55 reviews) | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Attentive | Twilio | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (41 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (42 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (45 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (42 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (47 reviews) | Not enough data | 
| **Decision Making** | 7.1 (44 reviews) | Not enough data | 

#### Integration

| Feature | Attentive | Twilio | 
|---|---|---|
| **Data Import & Export Tools** | 7.7 (69 reviews) | Not enough data | 
| **Integration APIs** | 7.8 (71 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 7.5 (72 reviews) | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Attentive** | 7.9/10 | 811 |
| **Twilio** | N/A | N/A |

#### Text Messaging

| Feature | Attentive | Twilio | 
|---|---|---|
| **Bulk SMS** | 9.2 (783 reviews) | Not enough data | 
| **Two-Way Text Messaging** | 7.8 (721 reviews) | Not enough data | 
| **Text Scheduler** | 9.2 (783 reviews) | Not enough data | 
| **Automatic Replies** | 8.2 (740 reviews) | Not enough data | 
| **Automatic URL Shortening** | 9.0 (781 reviews) | Not enough data | 
| **MMS Marketing** | 8.6 (757 reviews) | Not enough data | 
| **Personalization** | 8.4 (754 reviews) | Not enough data | 
| **Transactional SMS** | 8.3 (691 reviews) | Not enough data | 

#### SMS Platform

| Feature | Attentive | Twilio | 
|---|---|---|
| **Reporting** | 8.1 (771 reviews) | Not enough data | 
| **Automation** | 8.6 (763 reviews) | Not enough data | 
| **White Label** | 7.8 (617 reviews) | Not enough data | 
| **Text-to-Landline** | 6.6 (535 reviews) | Not enough data | 
| **Short Codes** | 8.0 (660 reviews) | Not enough data | 
| **API Integration** | 8.2 (687 reviews) | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Attentive | Twilio | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (354 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (352 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (354 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (351 reviews) | Not enough data | 
| **Proactive Assistance** | 7.0 (343 reviews) | Not enough data | 
| **Decision Making** | 7.1 (345 reviews) | Not enough data | 

### Communication Platform as a Service (CPaaS)

| Product | Score | Reviews |
|---|---|---|
| **Attentive** | N/A | N/A |
| **Twilio** | 7.8/10 | 129 |

#### Functionality

| Feature | Attentive | Twilio | 
|---|---|---|
| **Ease Of Integration** | Not enough data | 8.1 (113 reviews) ✓ Verified | 
| **API Call Speed** | Not enough data | 8.3 (104 reviews) ✓ Verified | 
| **Communication Varieties** | Not enough data | 8.3 (109 reviews) ✓ Verified | 

#### Support

| Feature | Attentive | Twilio | 
|---|---|---|
| **Documentation** | Not enough data | 7.5 (108 reviews) ✓ Verified | 
| **Community Support** | Not enough data | Feature Not Available | 
| **Professional Support** | Not enough data | 6.9 (110 reviews) ✓ Verified | 

### Video Platform as a Service (VPaaS)

| Product | Score | Reviews |
|---|---|---|
| **Attentive** | N/A | N/A |
| **Twilio** | 6.9/10 | 15 |

#### API Features

| Feature | Attentive | Twilio | 
|---|---|---|
| **Live Chat** | Not enough data | 6.7 (12 reviews) | 
| **Screen Sharing** | Not enough data | 6.7 (12 reviews) | 
| **Subtitles and Closed Captions** | Not enough data | 6.7 (13 reviews) | 
| **Custom Video Player** | Not enough data | 7.3 (11 reviews) | 
| **Live Simulcasting** | Not enough data | 7.0 (11 reviews) | 

#### Security and Compliance

| Feature | Attentive | Twilio | 
|---|---|---|
| **Encryption** | Not enough data | 6.5 (11 reviews) | 
| **Watermarking** | Not enough data | 6.7 (11 reviews) | 
| **HIPAA Compliance** | Not enough data | 7.2 (13 reviews) | 
| **GDPR Compliance** | Not enough data | 7.3 (11 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Attentive** | N/A | N/A |
| **Twilio** | 4.9/10 | 5 |

#### Basic Communication - Cloud PBX

| Feature | Attentive | Twilio | 
|---|---|---|
| **Call Management** | Not enough data | 4.7 (5 reviews) | 
| **Communication Management** | Not enough data | 5.0 (5 reviews) | 
| **Scalability** | Not enough data | 5.0 (5 reviews) | 
| **Integrations** | Not enough data | 5.7 (5 reviews) | 
| **Mobile Accessibility** | Not enough data | 5.3 (5 reviews) | 
| **Accessibility** | Not enough data | 5.3 (5 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Attentive | Twilio | 
|---|---|---|
| **Security and Compliance** | Not enough data | 4.7 (5 reviews) | 
| **Analytics and Reporting** | Not enough data | 4.3 (5 reviews) | 
| **Support and Reliability** | Not enough data | 3.7 (5 reviews) | 
| **Automated attendant** | Not enough data | 5.0 (5 reviews) | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Attentive** | N/A | N/A |
| **Twilio** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Attentive | Twilio | 
|---|---|---|
| **Transactional Messages** | Not enough data | Not enough data | 
| **Bulk WhatsApp Messaging** | Not enough data | Not enough data | 
| **Conversational Messaging** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Promotional Messages** | Not enough data | Not enough data | 
| **Automated Replies** | Not enough data | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Attentive | Twilio | 
|---|---|---|
| **Segmentation** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 
| **WhatsApp Commerce** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Attentive** | N/A | N/A |
| **Twilio** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Attentive | Twilio | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Attentive | Twilio | 
|---|---|---|
| **Phone Calls** | Not enough data | Not enough data | 
| **Video Calls** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Conference Calls** | Not enough data | Not enough data | 
| **Desk-to-Desk Calls** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Attentive | Twilio | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | Attentive | Twilio | 
|---|---|---|
| **Software Pairing** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Individual Download** | Not enough data | Not enough data | 

#### Advanced Features

| Feature | Attentive | Twilio | 
|---|---|---|
| **Hold Music** | Not enough data | Not enough data | 
| **Automated Attendants** | Not enough data | Not enough data | 
| **VOiP Number** | Not enough data | Not enough data | 

### RCS Business Messaging

| Product | Score | Reviews |
|---|---|---|
| **Attentive** | N/A | N/A |
| **Twilio** | N/A | N/A |

#### Messaging - RCS Business Messaging

| Feature | Attentive | Twilio | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Rich Media** | Not enough data | Not enough data | 
| **Interactive Messages** | Not enough data | Not enough data | 
| **Branded Templates** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Conversational RCS** | Not enough data | Not enough data | 
| **Transactional RCS** | Not enough data | Not enough data | 
| **Promotional RCS** | Not enough data | Not enough data | 

#### Security / Verification - RCS Business Messaging

| Feature | Attentive | Twilio | 
|---|---|---|
| **Verified Sender** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Authentification** | Not enough data | Not enough data | 

#### Analytics / Deliverability - RCS Business Messaging

| Feature | Attentive | Twilio | 
|---|---|---|
| **Read Receipts** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **SMS Fallback** | Not enough data | Not enough data | 

#### AI - RCS Business Messaging

| Feature | Attentive | Twilio | 
|---|---|---|
| **AI** | Not enough data | Not enough data | 

### AI Marketing Agents

| Product | Score | Reviews |
|---|---|---|
| **Attentive** | N/A | N/A |
| **Twilio** | N/A | N/A |

#### Performance Optimization & Learning - AI Marketing Agents

| Feature | Attentive | Twilio | 
|---|---|---|
| **Send-Time Optimization** | Not enough data | Not enough data | 
| **Autonomous A/B Testing** | Not enough data | Not enough data | 

#### Autonomous Campaign Orchestration - AI Marketing Agents 

| Feature | Attentive | Twilio | 
|---|---|---|
| **End-to-End Campaign Execution** | Not enough data | Not enough data | 
| **Goal-Based Campaign Planning** | Not enough data | Not enough data | 
| **Cross-Channel Orchestration** | Not enough data | Not enough data | 
| **Conversational Campaign Setup** | Not enough data | Not enough data | 
| **Real-Time Campaign Adaptation** | Not enough data | Not enough data | 

#### AI Content Generation - AI Marketing Agents 

| Feature | Attentive | Twilio | 
|---|---|---|
| **Dynamic Content Optimization** | Not enough data | Not enough data | 
| **AI Copy Generation** | Not enough data | Not enough data | 
| **Personalized Content Creation** | Not enough data | Not enough data | 

#### Audience Intelligence & Segmentation - AI Marketing Agents 

| Feature | Attentive | Twilio | 
|---|---|---|
| **Lookalike Audience Modeling** | Not enough data | Not enough data | 
| **Behavioral Triggering** | Not enough data | Not enough data | 
| **Predictive Audience Segmentation** | Not enough data | Not enough data | 

#### Integrations & Data Connectivity - AI Marketing Agents 

| Feature | Attentive | Twilio | 
|---|---|---|
| **Event & Data Ingestion** | Not enough data | Not enough data | 
| **CRM & CDP Integration** | Not enough data | Not enough data | 

### Mobile Marketing

| Product | Score | Reviews |
|---|---|---|
| **Attentive** | 7.8/10 | 418 |
| **Twilio** | N/A | N/A |

#### Analysis

| Feature | Attentive | Twilio | 
|---|---|---|
| **Application Attribution** | 8.0 (342 reviews) | Not enough data | 
| **Campaign Analysis** | 8.5 (391 reviews) ✓ Verified | Not enough data | 
| **Uninstall Tracking** | 7.7 (297 reviews) | Not enough data | 
| **Custom Dashboards** | 7.7 (334 reviews) | Not enough data | 

#### Campaigns

| Feature | Attentive | Twilio | 
|---|---|---|
| **Proximity Marketing** | 7.8 (318 reviews) | Not enough data | 
| **Push Notifications** | 8.1 (310 reviews) | Not enough data | 
| **Bulk SMS** | 8.8 (379 reviews) ✓ Verified | Not enough data | 
| **Two-Way Text Messaging** | 8.2 (348 reviews) | Not enough data | 
| **Email Campaigns** | 7.4 (281 reviews) | Not enough data | 
| **Audience Segmentation** | 8.3 (376 reviews) | Not enough data | 

#### Engagement

| Feature | Attentive | Twilio | 
|---|---|---|
| **Coupons and Promotions** | 8.5 (370 reviews) | Not enough data | 

#### Platform

| Feature | Attentive | Twilio | 
|---|---|---|
| **Optimization** | 8.7 (369 reviews) | Not enough data | 
| **Integrations - Mobile Marketing** | 8.2 (342 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.0 (291 reviews) | Not enough data | 

#### Agentic AI - Mobile Marketing

| Feature | Attentive | Twilio | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (144 reviews) | Not enough data | 
| **Multi-step Planning** | 6.7 (141 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (141 reviews) | Not enough data | 
| **Adaptive Learning** | 6.8 (140 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (141 reviews) | Not enough data | 
| **Decision Making** | 7.0 (141 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Attentive** | N/A | N/A |
| **Twilio** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Attentive | Twilio | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging)

**Unique to Attentive (3):** [AI Marketing Agents Software](https://www.g2.com/categories/ai-marketing-agents), [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)

**Unique to Twilio (5):** [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Video Platform as a Service (VPaaS) Software](https://www.g2.com/categories/video-platform-as-a-service-vpaas), [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas), [VoIP Providers](https://www.g2.com/categories/voip-providers)


---
## Reviewer Demographics

### By Company Size

| Segment | Attentive | Twilio | 
|---|---|---|
| **Small-Business** | 59.4% | 51.6% | 
| **Mid-Market** | 35.7% | 30.0% | 
| **Enterprise** | 4.9% | 18.4% | 

### By Industry

#### Attentive

- **Retail:** 22.8%
- **Apparel & Fashion:** 16.7%
- **Consumer Goods:** 11.6%
- **Marketing and Advertising:** 8.3%
- **Health, Wellness and Fitness:** 7.7%
- **Food & Beverages:** 4.7%
- **Cosmetics:** 4.0%
- **Luxury Goods & Jewelry:** 2.6%
- **Sporting Goods:** 2.1%
- **Furniture:** 1.8%
- **Other:** 17.5%

#### Twilio

- **Computer Software:** 17.5%
- **Information Technology and Services:** 11.2%
- **Marketing and Advertising:** 6.8%
- **Financial Services:** 5.0%
- **Internet:** 4.8%
- **Health, Wellness and Fitness:** 4.6%
- **Telecommunications:** 3.9%
- **Real Estate:** 2.7%
- **Hospital & Health Care:** 2.5%
- **Non-Profit Organization Management:** 2.5%
- **Other:** 38.5%

---
## Alternatives

### Alternatives to Attentive

- [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1680 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1349 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4054 reviews)
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- [Iterable](https://www.g2.com/products/iterable/reviews) — 4.4/5 stars (824 reviews)
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- [Textedly](https://www.g2.com/products/textedly/reviews) — 4.6/5 stars (1336 reviews)

### Alternatives to Twilio

- [Plivo](https://www.g2.com/products/plivo/reviews) — 4.5/5 stars (746 reviews)
- [MSG91](https://www.g2.com/products/msg91/reviews) — 4.5/5 stars (199 reviews)
- [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) — 4.2/5 stars (404 reviews)
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- [Bandwidth](https://www.g2.com/products/bandwidth-bandwidth/reviews) — 4.4/5 stars (504 reviews)
- [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (477 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Bird](https://www.g2.com/products/messagebird-bird/reviews) — 3.9/5 stars (73 reviews)
- [Infobip](https://www.g2.com/products/infobip/reviews) — 4.3/5 stars (58 reviews)

---
## Top Discussions

### Attentive

- Title: [What is the best way to reduce subscribers opting out of text messages](https://www.g2.com/discussions/35921-what-is-the-best-way-to-reduce-subscribers-opting-out-of-text-messages) — 6 comments, 1 upvote
  > **Top comment:** "Only send 1-2 messages a week during a regular week. Make the messages worth their while. Promotions tend to do the best."
- Title: [Will there be full email options for Attentive soon?](https://www.g2.com/discussions/will-there-be-full-email-options-for-attentive-soon) — 3 comments, 1 upvote
  > **Top comment:** "I have tried both forex and binary options, got scammed real bad, over 62k in total. my savings gone!! they disappeared and stopped responding after knowing..."
- Title: [Conversion rate has slowed in Q1, any tips or advice?](https://www.g2.com/discussions/conversion-rate-has-slowed-in-q1-any-tips-or-advice) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them..."

### Twilio

- Title: [Is it possible to do automated skype message using twilio](https://www.g2.com/discussions/is-it-possible-to-do-automated-skype-message-using-twilio) — 2 comments, 1 upvote
  > **Top comment:** "There's no specific API for sending Skype messages, like there is for WhatsApp for example, BUT you could use the Programmable SMS API to send an SMS to a..."
- Title: [What is Twilio used for?](https://www.g2.com/discussions/what-is-twilio-used-for) — 1 comment
  > **Top comment:** "As a Whatsapp Business provider"
- Title: [Is twilio reliable?](https://www.g2.com/discussions/is-twilio-reliable) — 1 comment
  > **Top comment:** "Never had an issue in more than 3 years using it that impacted my business in a significative way"
- Title: [What is the use of twilio?](https://www.g2.com/discussions/what-is-the-use-of-twilio) — 1 comment
  > **Top comment:** "using Twilio as one of my cloud pabx alternatives."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/attentive-vs-twilio)