G2 reviewers report that TextUs excels in user experience, with many praising its intuitive interface and features like the message seen status. Users appreciate how quickly they can send messages and navigate the platform, highlighting that "I never hear anyone complaining about it which is a good thing!"
According to verified reviews, Attentive stands out for its robust SMS marketing capabilities, particularly in enhancing customer engagement. Users have noted significant improvements in recovering lost sales and boosting engagement, with one reviewer stating that "Attentive boosts customer engagement, helps recover abandoned carts, and drives more revenue."
Users say that TextUs offers a quick and seamless setup process, with recent feedback indicating that the initial setup was "very quick." This ease of implementation is a significant advantage for teams looking to get started without extensive delays.
Reviewers mention that Attentive's migration team is incredibly supportive, making the onboarding process smooth and efficient. This level of customer support is a key factor for businesses that prioritize a hassle-free transition to new software.
G2 reviewers highlight that while TextUs has a higher rating for two-way text messaging, Attentive's features like the AI Pro tool provide valuable time optimization, helping users manage their sends more effectively and achieve higher conversion rates.
According to user feedback, TextUs is particularly favored in the mid-market segment, with users appreciating its accessibility and speed. In contrast, Attentive is more popular among small businesses, which may indicate a difference in target audience and feature alignment.
Pricing
Entry-Level Pricing
Attentive
No pricing available
TextUs
Essentials
Starting at $749.00
1 Base Subscription Per Month
Perfect plan for organizations or teams getting into texting and want to enhance their conversion rates.
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
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