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Compare Attentive and Sonar 
At a Glance
Market Segments
Small-Business (60.1% of reviews)
Enterprise (64.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Month
Attentive
Star Rating
(1,074)4.6 out of 5
Market Segments
Small-Business (60.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AttentiveSonar
Star Rating
(111)4.2 out of 5
Market Segments
Enterprise (64.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Attentive excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Sonar. Users appreciate its personalization and automation features, which help in reaching a wide audience effectively.
- According to verified reviews, Attentive's implementation process is praised for being straightforward and intuitive. Users have noted that setting up the platform was easy, allowing them to start using it daily without hassle.
- Reviewers mention that while Sonar is user-friendly, it struggles to match the comprehensive capabilities of Attentive. Users have highlighted Sonar's ease of use, but some feel it lacks the advanced features that enhance marketing strategies, such as detailed reporting analytics.
- Users say that Attentive provides exceptional support, with many noting the helpfulness of the staff. This contrasts with Sonar, where users have reported mixed experiences regarding support responsiveness, despite acknowledging the platform's user-friendliness.
- Reviewers highlight that Attentive's robust reporting and analytics tools are a standout feature, enabling users to track performance effectively. In comparison, while Sonar offers basic reporting, it doesn't provide the same depth of insights that many users find valuable in Attentive.
- According to recent feedback, Attentive's focus on small businesses has led to tailored features that resonate well with its user base, while Sonar's enterprise focus may not cater as effectively to smaller operations, leaving some users feeling underserved in their specific needs.
Pricing
Entry-Level Pricing
Attentive
No pricing availableSonar
Marchex Sonar Core
Contact Us
Per Month
Our standard package for sales, marketers, operations and support.
- Mass message campaigns
- CRM integrations
- Canned responses
Free Trial
Attentive
Free Trial is available
Sonar
No trial information availableRatings
Meets Requirements
8.9
944
8.7
101
Ease of Use
9.1
953
8.9
101
Ease of Setup
8.8
689
9.1
35
Ease of Admin
8.9
393
9.2
35
Quality of Support
9.3
937
8.8
87
Has the product been a good partner in doing business?
9.2
398
9.2
38
Product Direction (% positive)
9.1
904
8.6
100
Features by Category
Email Marketing
7.3
54
Not enough data
7.6
51
Not enough data
7.3
52
Not enough data
7.4
51
Not enough data
Online Marketing
7.4
56
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
8.3
55
Not enough data
7.7
51
Not enough data
Lead Management
8.0
49
Not enough data
7.8
49
Not enough data
7.8
47
Not enough data
7.0
45
Not enough data
7.1
46
Not enough data
7.3
47
Not enough data
7.2
46
Not enough data
7.2
47
Not enough data
Campaign Management
7.6
46
Not enough data
7.2
44
Not enough data
7.2
44
Not enough data
6.9
45
Not enough data
Social
6.5
43
Not enough data
6.5
43
Not enough data
6.6
43
Not enough data
6.5
42
Not enough data
6.5
43
Not enough data
Reporting & Analytics
7.7
47
Not enough data
7.7
45
Not enough data
7.8
46
Not enough data
7.7
45
Not enough data
6.7
43
Not enough data
Platform
7.5
56
Not enough data
7.8
56
Not enough data
8.5
56
Not enough data
7.8
55
Not enough data
7.2
55
Not enough data
9.0
56
Not enough data
7.6
55
Not enough data
Agentic AI - Marketing Automation
6.6
39
Not enough data
6.9
41
Not enough data
6.9
40
Not enough data
6.9
41
Not enough data
6.9
41
Not enough data
6.9
40
Not enough data
Integration
7.9
56
Not enough data
7.8
57
Not enough data
7.5
56
Not enough data
Messenger
Not enough data
8.3
26
|
Verified
Not enough data
8.3
22
|
Verified
Not enough data
8.6
25
|
Verified
Not enough data
8.1
26
|
Verified
Channels
Not enough data
8.0
21
|
Verified
Not enough data
8.0
24
|
Verified
Not enough data
9.0
32
|
Verified
Not enough data
Not enough data
Not enough data
8.3
19
|
Verified
Customers
Not enough data
8.8
25
|
Verified
Not enough data
8.1
25
|
Verified
Not enough data
8.1
23
|
Verified
Not enough data
8.2
21
|
Verified
Not enough data
8.9
28
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Repeatability and Reportability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.2
765
9.1
27
|
Verified
7.8
712
9.3
32
|
Verified
9.2
769
9.2
24
|
Verified
8.2
735
9.1
23
|
Verified
9.0
773
8.8
22
|
Verified
8.6
748
9.1
20
|
Verified
8.4
750
Not enough data
8.3
684
Not enough data
SMS Platform
8.1
761
8.5
24
|
Verified
8.6
758
9.3
20
|
Verified
7.8
618
Not enough data
6.5
536
Not enough data
8.0
661
Not enough data
8.2
685
Not enough data
Agentic AI - SMS Marketing
6.9
354
Not enough data
7.1
352
Not enough data
7.1
354
Not enough data
7.0
351
Not enough data
7.0
343
Not enough data
7.1
345
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
8.0
343
8.2
17
8.5
389
|
Verified
8.4
17
|
Verified
7.7
298
9.0
13
7.7
334
7.6
15
Campaigns
7.8
320
Not enough data
8.1
312
8.4
20
|
Verified
8.8
374
|
Verified
8.6
16
|
Verified
8.1
347
8.7
21
7.4
279
Feature Not Available
8.3
373
7.9
18
Engagement
8.5
369
8.2
17
Platform
8.7
369
9.0
19
8.3
342
|
Verified
8.1
16
|
Verified
8.0
293
8.8
16
Agentic AI - Mobile Marketing
6.8
143
Not enough data
6.7
140
Not enough data
6.8
140
Not enough data
6.8
139
Not enough data
6.8
139
Not enough data
7.0
140
Not enough data
Categories
Categories
Shared Categories
Attentive and Sonar are categorized as Mobile Marketing and SMS Marketing
Reviews
Reviewers' Company Size
Attentive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sonar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.8%
Apparel & Fashion
16.6%
Consumer Goods
11.9%
Marketing and Advertising
8.4%
Health, Wellness and Fitness
8.0%
Other
32.4%
Real Estate
47.7%
Transportation/Trucking/Railroad
13.5%
Marketing and Advertising
7.2%
Internet
7.2%
Retail
3.6%
Other
20.7%
Discussions
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
how can I setup the auto response txt .
1 Comment
NB
Hello Tajmah - We offer a wide range of abilities to create and schedule automated texts. Happy to help learn more about your specific use and help provide a...Read more
How do I create Sonar pop up notifications?
1 Comment
NB
Hello Michael!
To enable desktop notifications once you log in to Sonar click the Main Menu > Settings > My Account option. From there you will see a...Read more
How do i stop seeing other co-workers texts? What is the maximum number of texts can be added?
1 Comment
NB
Hello Tiffany!
Your team's set up so that you should only see the 'Mine' column. If you are not seeing just that inbox you might want to do a hard...Read more
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