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At a Glance
Market Segments
Small-Business (51.7% of reviews)
Small-Business (73.8% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
Attention
Star Rating
(31)4.8 out of 5
Market Segments
Small-Business (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AttentionOtter.ai
Star Rating
(442)4.4 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Otter.ai excels in transcription accuracy, with many praising its ability to capture conversations in real-time, but reviewers mention that Attention offers superior coaching features, making it a better choice for teams focused on development and training.
- Reviewers mention that while Otter.ai has a solid ease of use score of 9.0, Attention outshines it with a score of 9.5, indicating that users find Attention's interface more intuitive and user-friendly.
- G2 users highlight that Otter.ai has a strong performance tracking feature, but users on G2 note that Attention's performance tracking capabilities are more robust, with a score of 9.7 compared to Otter.ai's 6.7, making it a better option for businesses that prioritize analytics.
- Users say that Otter.ai's support quality is decent at 8.4, but Attention's support is rated significantly higher at 9.9, with reviewers mentioning quick response times and helpful resources as key advantages of Attention.
- Reviewers mention that Otter.ai's lead qualification feature is lacking, scoring only 5.9, while Attention's lead qualification is rated at 9.2, indicating that Attention provides more effective tools for managing and qualifying leads.
- Users report that Otter.ai's ROI forecasting is limited, with a score of 5.9, whereas Attention's forecasting capabilities are rated at 9.0, suggesting that Attention offers more comprehensive tools for predicting return on investment.
Pricing
Entry-Level Pricing
Attention
No pricing availableOtter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
Attention
No trial information availableOtter.ai
Free Trial is available
Ratings
Meets Requirements
9.4
24
8.7
372
Ease of Use
9.4
26
9.0
377
Ease of Setup
8.8
15
9.0
271
Ease of Admin
8.9
11
8.6
88
Quality of Support
9.4
24
8.4
238
Has the product been a good partner in doing business?
9.7
11
8.6
81
Product Direction (% positive)
10.0
24
8.8
361
Features by Category
Lead Facilitation
7.6
11
Feature Not Available
7.8
13
6.1
67
8.0
14
Feature Not Available
6.5
12
6.8
16
Organization
9.2
12
Feature Not Available
9.4
13
8.4
67
8.8
11
7.6
17
Performance Analysis
9.8
14
6.6
68
9.5
14
6.8
67
Sales Analysis
7.4
11
Feature Not Available
8.0
11
Feature Not Available
Generative AI
8.1
6
8.1
61
9.7
6
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
10.0
10
8.7
89
9.8
10
8.3
88
9.7
10
8.5
86
7.1
7
7.5
22
Agent Performance Management
8.3
8
7.7
74
10.0
9
8.7
82
10.0
9
8.6
81
Generative AI
8.6
7
8.7
78
Agentic AI - Conversation Intelligence
9.7
5
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Voice
Not enough data
8.5
184
Not enough data
8.0
195
Transcription
Not enough data
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Editing
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
Feature Not Available
Integration
Not enough data
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
177
Not enough data
8.0
175
Not enough data
8.4
175
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
169
Not enough data
7.7
169
Not enough data
8.7
173
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.8
85
Not enough data
8.0
83
Deployment & Integration - Voice Recognition
Not enough data
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
63
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
65
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
62
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
Categories
Categories
Shared Categories
Attention and Otter.ai are categorized as Conversation Intelligence and AI Sales Assistant
Unique Categories
Attention has no unique categories
Otter.ai is categorized as Transcription, AI Note-Taking Software, Business Instant Messaging, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Attention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.9%
Information Technology and Services
13.8%
Consulting
10.3%
Marketing and Advertising
10.3%
Leisure, Travel & Tourism
6.9%
Other
20.7%
Marketing and Advertising
11.4%
Computer Software
11.4%
Information Technology and Services
7.1%
Consulting
6.9%
Higher Education
5.0%
Other
58.1%
Discussions
Attention has no discussions with answers
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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