G2 reviewers report that Gong excels in providing a seamless user experience, with many users praising its intuitive integration with existing systems through the Gong Everywhere extension. This feature allows for easy call recording and AI note-taking, making follow-ups much more efficient.
Users say that Attention offers a high level of automation, which is particularly beneficial for teams looking to streamline their processes. Reviewers appreciate its daily value and insights for sales and leadership, highlighting its ability to enhance productivity without overwhelming users.
According to verified reviews, Gong's implementation process is notably quick and user-friendly, with many users mentioning the intuitive onboarding wizard that simplifies setup. In contrast, Attention, while generally easy to use, has received some feedback indicating that it may not be as straightforward for all users.
Reviewers mention that Gong's AI features are particularly powerful, with users noting the ability to search for keywords and gain insights from sales calls. This capability is often highlighted as a significant advantage over competitors, making Gong a preferred choice for data-driven sales teams.
Users highlight that Attention's support team is highly responsive and dedicated to continuous improvement, which fosters a positive relationship with users. This level of support is often contrasted with Gong, where while the quality of support is good, some users feel that the sheer volume of users may impact response times.
G2 reviewers indicate that while both products have strong features, Gong's overall performance and user satisfaction ratings are significantly higher, suggesting that it may be a better fit for mid-market companies looking for comprehensive conversation intelligence solutions.
Pricing
Entry-Level Pricing
Attention
No pricing available
Gong
No pricing available
Free Trial
Attention
No trial information available
Gong
No trial information available
Ratings
Meets Requirements
9.4
25
9.4
4,953
Ease of Use
9.3
27
9.3
5,009
Ease of Setup
8.9
16
9.1
1,234
Ease of Admin
9.0
12
9.1
771
Quality of Support
9.5
25
9.2
3,517
Has the product been a good partner in doing business?
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
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